Lightroom :: Getting A Message - Import Preview Unavailable For This File?
Feb 12, 2013
Suddenly, I am getting the above message, when trying to import RAW files in LR 4.3. I tried with two different cards and two different Readers.
When I click on Import, I get a blank thumbnail of all the photos with the message in it. I was able to see the photos in Finder on the Compact Flash card with no problem.
I have LR and camera up to date for a while, so nothing different has been done that I know of.
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Aug 2, 2012
for some reason I get the message 'preview unavailable for this file' for about 50% of the photos in the import module of LR4.1. This only seems to be an issue upon import since the files still import as usual and I do not encounter any further issues after the import with developing etc. It's not a huge problem for me but still quite anoying as I am not able to review my photos before actually importing them.
Here are some further details:I am shooting with a Nikon D300s, all photos are in NEF-format, I use USB-mini USB connection between computer and camera. The problem occurs on both my Macbook Pro Retina 2012 and my iMac Mid-2010. The problem only occurs with LR4, I didn't have any problems with LR3.
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Apr 3, 2012
I'm new to lightroom and currently have the trial of lightroom 4. If I attempt to import directly from either my 5D Mark II or my iphone I get only a few images show up, the rest have a "preview unavailable" message.I can upload these through bridge just fine... I would just like to bypass that step.
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Mar 29, 2012
I get 'preview unavailable for this file' when attempting to import files from my Panasonic Lumix DMC LX3 - even though the same images show up fine on import preview for Lightroom 3?
I have Lightroom 3 AND 4 on my machine at the minute, running OSX Lion on Mac, and if I have the same card in the same card reader - I see soem unimported file previews with 3, but not with 4! What the hell - older version seems to work better than the new one!!
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Mar 4, 2014
I am an amateur photographer. I just purchased a brand new NIKON D3300 took a few pictures, signed up for the Adobe annual Photographers Creative Cloud annual program and my first task to have Lightroom import a few test photos fails and I have no clue why my raw + jpgs can't be imported. at the outset In Lightroom I also got a "Preview unavailable for this file" message for every image file when I pointed to the memory card I had connected to my computer:
The files are not recognized by the raw format support in Lightroom. (35)
DSC_0376.NEF
DSC_0377.NEF
DSC_0378.NEF
DSC_0379.NEF
DSC_0380.NEF
DSC_0381.NEF
DSC_0382.NEF
DSC_0383.NEF
DSC_0384.NEF
DSC_0385.NEF
DSC_0386.NEF
DSC_0387.NEF
I've also attached a screen shot. I would really like to use Lightroom and all the Adobe products but I have no clue why it won't work with my NIKON test pictures.
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Jul 2, 2012
I have imported thousands of photos into LR4 without a problem but today I hit a problem. I have converted a number of PDF documents into JPEGs as I wanted them to be available to view via LR. I receive the message that 'Preview is unavailable for this file' and then 'Failed to find a place for the imported file'. The JPEGs are stored on an external drive. When I try the same thing in Aperture the JPEGs load into Aperture without a problem.
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Mar 4, 2013
Lightroom 4.3 import screen does not seem to be able to enlarge for better viewing the preview thumbnail from a Canon G15 raw CR2 file?
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May 17, 2013
I'm receiving an error message everytime I open Lightroom followed by it immidiately closing then telling me it will fix the problem when it launches the next time. The error message is:
Lightroom is having problems reading it's preview cache and needs to quit
How can I fix this problem without losing all of my images.
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Feb 6, 2014
LR will not run after receiving an error message regarding preview cache and needs to quit. What do I do. I have the Cloud monthly subscription. Photoshop works fine. Have also reinstalled.
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Jun 26, 2012
see attached
the default setting is 1920 - far too low for me
ok it can be supressed on a session basis, but the number of clicks to acheive anything keeps creeping up and I'd rather not see it at all - AFAIK there is no way to suppress it permanently, but the default setting can be increased in the registry
I have my setting at 8000
the registry key is 'ImportSize' in Options > Filters [ verified in designer pro X]
changing registry settings is only for those who know what they are doing and who backup first
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Feb 14, 2012
During the import of RAW files of my Nikon D5100 no previews are shown, a thumpnail with the text "Preview not available" shows instead. Importing the RAW files is not a problem, once they are imported, the prevews are shown in the Library. I would like to make a first selection during import but without the previews this is not possible. I am working with Lightroom 3.6
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Dec 1, 2013
I just bought Lightroom 5.2 but I'm not able to preview or import any files from my Synology NAS (4.3 software version) where I keep all my photos.
I see the filestructure and the files but I don't see a preview version of the file and when I import I get "The files appear to be unsupported or damaged".
When I look at files to import on the local harddrive, I see previews of the files so it seems to work there.
I have no problem displaying the NAS photos using OS X Finder. I assume there is some general setting that is wrong because out of 15000 photos I could not import any, only imported 5 short iPhone movies that accidently happened to be stored in the photo file structure.
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Feb 24, 2012
I tried to import (move) 2 images from desktop into Lr3.6, a jpeg and tiff but I got the message that cannot perform the imprt (paraphrasing).
problem is that now the images disappeared from the desktop and they are not in Lr either - thye are gone, not even in the trash.where the images might be? it's a Mac, 10.7.3
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Apr 16, 2013
I am suddenly having problems importing photos with Lightroom. I get an error message "Some import operations were not performed. The following files were not imported because they could not be read." Doesn't matter what camera I am using. I can open, convert and import the photos with Bridge. I have the Destination dropdown menu set to "All folders." I am using a Mac.
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Sep 14, 2012
So I want to import some pics and this statement comes up, " Preview unavailable for this file" see attached. I imported the pics once and then realized that I did not batch name them like I always do. So I deleted them from LR then renamed them in Bridge, then tried to important them again, it is a no go. So I have LR 4.1, I use Mac book pro, Mac os x version 10.7.4. I am pulling these pics off of my external Hard drive, I have never run into this problem before when I was using LR3.
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Jul 25, 2013
I noted after importing my images from my disk f(to Lr5) that some floral images were missing.Luckily they were on my backup disk so i moved these floral images from my backup disk to the proper floral folder in my int. disk f. Now how do i import these new images that are located in their particular floral folder which are indeed there.Also how do you set up these new files to do a preview setup. did try to import these new images,but lightroom would not let me do it because it grayed out the images telling me that we noted some duplicate images here. Yes, i did see a few dups of these images in the floral file. If i deleted these dups under its proper folder in disk f shouldn't lr5 let me continue the import?
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Aug 9, 2013
how do I change the preview setting after import?
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Oct 15, 2007
When importing directly from camera into Light room, after ticking 'Preview' only a blank grey image with file number is displayed and no image
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Feb 17, 2014
Preview works, but no Import from any SD or CF and even HD! Try internal and external card readers and create a new catalogue, no results. All files from cards or transfered to HD will open properly in PS!
LR 5.3; CR 8.3; PS 14.2
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Mar 26, 2013
have encountered an error message on opening Lightroom 4 using Windows 7 Pro 32 bit.
The message is saying - Error in reading preview cache.
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Jan 27, 2012
A couple of days ago when I went to shut down my computer ran windows updates automatically and the next morning these updates failed and the previous setting were re-configured. Windows updates ran again the next night and updated sucessfully.
Since then I have been having problems importing autocad into a sketch. In the Layers and Objects Import Options dialog box, the layers are not shown and the autocad objects can not be individually selected.
I was wondering if this is the solution to the problem or if there is a hotfix to solve it without having to un/reinstall programs.
Inventor Suite 2010 SP4
Windows 7 Pro SP1 64-bit
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Feb 17, 2014
When attempting to import photos from memory card, I see the preview, however when I select the files to import, I'm getting this message:
The following files were not imported because they could not be read. (221)
Files are in .cr2 format as always...see screenshot...
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Jan 4, 2014
I'm using LIghtroom 5.3, and raw camera 8.3, the latest update available. I found from Adobe's site that this version supports D7100 raw image imports. But when trying to import D7100 raw images, I get a message that "the file is not recognized by the raw format support in LIghtroom."
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Oct 10, 2012
Why can't I preview or import images from my canon 5d mark III in lightroom 3?
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Mar 20, 2013
Lr 4.3 ACR 7.3 - unable to view preview files in the import window and/or raw files in the Library?
When will this camera be supported?
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Feb 4, 2012
When importing images to the catalog, both the preview and import image is highly contrasted and saturated.When I use edit in the photo opens as the original image without updates. My import preswet options show none.I am using Windows7 32 bit.
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Apr 5, 2013
I cannot import files from an epson scanner V750 pro. The screen reads unable to read preview. I am scanning B/W negatives using 16 bit Grayscale and tiff image format?
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Jun 17, 2012
My normal way of working is to import my photos onto my external hard drive and then import into LR4. Lately, every time I try to import, I get this message: each file can only be associated with one photo'
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Oct 27, 2012
I receive an "Import failed" message when trying to import my iPhoto library to my trial version of PE11. I am running Mac OS X 10.7.5 and using iPhoto 11. I have tried 4 or 5 times now with the same result.
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Feb 17, 2013
I used to have all my photos on an external hard drive along with my lightroom catalog file. I recently transfered them all to my main harddrive on my imac and linked them and everything so they all show up and i can access them. However now when i try and export them they are saying "An unexpected end-of-file occured" and thats it. Also some of the photos have like a ulticolored streak through them and what not. They where literally working before i moved them...
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May 17, 2013
I select image in LR2.7 to edit in PS6. It launches PS6 but image does not come through. It comes up with message "the file could not be edited because CS6 could not be launched" when in fact it has launched CS6 but not the image.
I have uninstalled LR2 a few times and reinstalled it and when I leave LR2 I can select image to edit in CS6 and it works okay but when I update on Adobe website to LR 2.7 it starts to play up and not work.
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