Lightroom :: 5 Unusable Even After Reinstalling
Jul 29, 2013
Until last week I had no problems importing, playing or editing Canon 60D RAW or MOV videos in Lightroom 5. Since then, ever time I tried to import MOV videos LR5 crashed and needed to be restared - but is now 'permanently' crashed (see below). I tried the following to overcome the issue, without success: Unistalled and reinstalled LR 5Updated video card driverInstalled QuicktimeOS (Win 8 Pro, 64 bit) up-to-dateUpdated monitor driver. My last attempt to overcome the issue involved disabling all LR5 plug-ins. I then tried to import a video file to see if that fixed the problem. LR5 again crashed, but this time it it appears to have crashed 'permanently' because when I try to reload LR 5 it gets as far as the LR screen, tries to load 'previous import' into 'Library' and then immediately crashes, i.e. I can't get into LR at all to try any other possible 'fixes'. I am now totally locked out of LR 5 because even after uninstalling and reinstalling LR it continues to crash immediately when I try to open it.
Other info that may assist resolving the problem includes: The video files that can't be imported seem OK - I can play them through Windows Media Player and Quicktime.DivX not installed. Installed a new video card (Gigabyte GT610) and installed the latest driver from the Gigabyte website. I don't know if it's coincidental, but the new video card and monitor were installed before the problem arose. CPU is an i5 - 3550, 8Gb RAM (+-5Gb available), LR5 stored on 120Gb SSD with 8.3Gb free, photo/video files stored on a 680Gb HD partition with 55Gb free.
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Mar 11, 2012
Just upgraded my primary catalog to LR4. The LR3 import problem that started in ~3.3 or 3.4 has not gone away. Import effectively hangs the app.
I have a 6 proc AMD 1055T, Win7x64, w/ 16GB ram, an ATI 5770HD video card driving two monis, one 27" and one 24", and a ton of disk space (4 hd: c 384 free of 931, x: 191 f of 1.36TB, y: 1.55TB f of 2.72TB, z: 1.4TB f of 2.72TB). Free space isn't the issue. I usually do have several network shares connected; disconnecting them and removing all optical media makes no difference. My primary catalog has ~30,000 images When I try to import, the dialog itself takes up to a minute to open.
Eventually, the select source prompt appears; clicking on my usb2 card reader causes the dialog to disappear for a long time, sometimes > 2 minutes. The busy icon is displayed.If I'm super patient, the import disalog will open, but can take many minutes (3-5) to display, and once displayed, the busy icon remains and the dialog is not interactive for another long period, for example, right now, it's been > 10 mins on the 8GB card I'm trying to import from, import dialog visibility comes and goes, interacting with the scroll bar works, but so far I've only been able to scroll about half way thru the picture previews
This is obviously unusable. I've perverted my workflow at this point to be:
Copy images to temp folder in pictures hierarchy Sync temp folder, adding new images, without showing the import dialog Then, in Library view, I copy the new pictures to their final dest in my pictures folder hierarchy.
I just converted the catalog, so presumably it's optimized (optimizing made no difference in lr3.6 perf). As I said, this perf problem started in 3.3 or 3.4. ABout the only improvement I see is that I was able to successfully cancel the import; in 3.6 the app just stayed hung.
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May 4, 2013
I am on LR 4.4 using Nikon D800E.I had been using LR tethered with some intermittent locking issues since LR 3 with my Nikon D300.About 4 months ago, I purchased a Nikon D800E and started to use it tethered (as I had done with the D300) with LR 4.
It would lock up consistently and I would have to reboot the computer to regain functionality. This would happen so many times during a shoot, that tethering just became unusable.
After much testing, It turns out that the problem occurs when the camera's buffer reaches zero. LR consistently is unable to recover from this zero condition. Periodically it will allow one more shot after a bit (as if it tried to recover), but the shot in LR has an esclamation mark by it as damaged data. And at that point it will never recover without a complete computer reboot.
I'm shooting with a team in studio - I can't have LR be this flakey - It is not acceptable to not be able to reach a zero buffer condition while shooting (I'm using Profoto and it can recycle faster than the camera can send to LR). It is not usable in its current state tethered with a Nikon D800. Just not usable.
I had to switch to using Nikon's Camera Control 2 (which functions perfectly and never has trouble recovering from a zero buffer condition), until Adobe can fix this significant bug.
Come on Adobe - Fix your software so it functions.I also noticed that conveniently Adobe removed the functionality of their report a bug link.
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Apr 11, 2009
I've been using the same computer for 7 years and have had many and struggles reinstalling the operating system and all my software from time to time. Today, the struggle is with reinstalling Photoshop CS4.
- I just installed Windows XP Professional with Service Pack 3.
- I reinstalled Photoshop CS4 but every time at launch it says: ...
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Sep 3, 2013
I remove an SD card from the Camera (canon 60d) Load it into my card reader and have it read by lightroom 5.0 and load the pictures into the catalog. I remove the card from lightroom and place it back into the camera. The camera indicates the card is not readable. However formating the card makes it usable. Lightroom 5.0 renders the card unreadable!
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Jul 14, 2012
I had a computer crash and burn. My hard drive was ok, I have a new computer and have rearranged all my photos on the new hard drive. I need to start fresh with Lightroom but when I reinstall the software it auto loads the catalogs. I have about 7000 photos and its a big job but I have to do it. Can I reload Lightroom and not the catalogs?
Also, If I delete all metadata and previews associated with my pictures will this also delete all editing of my photos or will that just get rid of the Catalogs?
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Apr 12, 2013
I accidentally deleted my backup file from the folder that light room created in my folder. I have it backed up in my Time Machine but I can't find a way to ask light room to look at it again. I can put it back in to its place but light room isn't seeing it or I just can't figure out away to ask light room to see it again.
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Jul 5, 2013
I had to reinstall LR4. How do I locate and load previous raw edits? Here's what I've tried:
Under the Library Module, right click on "All Photographs" under CatalogsClick on "Import From Another Catalog"Found my old Lightroom Catalog and added it.This brought in a few thousand images, but not what I was specifically looking for
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Jan 17, 2013
I've just had to re-install Lr4 - with serial numbers etc - because of a switch to Windows 8. It has however created a new (empty) catalog, whereas I still want to use the existing one with all of my edits on it. Do I now have to work with two separate catalog, or can I somehow move everything to this one? Obviously I don't work with catalog much.
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Jul 12, 2012
rendering seems to go extremely slow. is this normal? i gave up a few times after half an hour.
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Jan 2, 2013
Everytime I want to use the 3D Mode on Photoshop CS5 Extended, the one option the I need is disabled.
My videocard can handle the graphics. So that is not the problem.The one that I need is "New Shape From Layer". The "New 3D Postcard From Layer" and the "New Mesh From Grayscale" are usable.
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Jan 28, 2013
I've been using photoshop CS5.1 for a long time with no problems. I upgraded to CS6 which i'm finding unusable due to repeated font warnings. I get interminable dialog boxes appearing over and over: "Adobe Photoshop CS6.app wants to use the font “xxxxxxx” that was downloaded from the Internet. Allow Adobe Photoshop CS6.app to use this font?"
It starts and stops doing this as i attempt to use PS CS6, and it's not just asking about fonts that are used in the document i have open - it does it for a huge list of fonts. And if i click 'Allow' AND 'don't ask me again for this font' it doesn't remember my choice and will ask again.
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Apr 8, 2013
I have been using Video Studio Pro x2 for several years to edit and burn DVDs from the edited material with no problems. But for the last several months the burning process stops at the end of the VOB (whatever that is) but the blank disc is altered so it is unusable. It says that the Corel softwart has encountered a problem and has to close. I send a message every time but nothing comes of it. Another recurring problem is that it keeps telling me that the program will take a long time to burn even though I have checked the box to not show this message again.
The only way I have found to get the software to perform properly is to remove and reinstall the soft ware. Normal operation lasts for about four discs and the problem reoccurs. I have cleaned the hard drive of unnecessary files, etc. All my security updates are current.
I used this software on my previous two computers with no problems at all despite a much smaller Hard Drive, slower motherboard and much less memory.
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Jan 14, 2013
I have a spline that runs through about 70 points to make the perfect line. But when I rotate the sketch the spline turned from green to black and is no longer recognised as a boundary. I then have to delete the black line and re-draw. How do I keep the spline green and usable?
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Aug 10, 2012
I am saving graphics from Word for usage in a Framemaker document. When I copy and paste the file into Photoshop it becomes blurred and unusable. How do I resolve this? I have tried saving the file in it's highest resolution but that doesn't work either.
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Sep 2, 2013
I am a Photoshop 7.0 user on Windows XP. I have used Photoshop 7.0 for several years with pleasing results. Recently my installed version crashes at the same stage of use. I decided to buy a new program CD and uninstalled the original program. After installation of the new program Photoshop 7.0 still crashes at the same stage. Photoshop 7.0 starts up normally. Opens and displays an image file normally. However as soon as you select an option from the drop down menus e.g.(Filter/Unsharp Mask) the cursor arrow changes to a small square outline and most of the drop down menus become grey and unusable. The View menu still displays and functions normally all others are frozen. My installed version of Photoshop 5.0 works perfectly! Any other way than a complete system re-installation?
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Jul 4, 2012
If I create a tiff from Photomatix, whether it's 8 bit or 16 bit, PSP X4 just can't handle it.
PSPX4_from_Photomatix by cabbiinc, on Flickr
Yet when I load the exact same file to PSP X3 it's fine.
PSPX3_from_Photomatix by cabbiinc, on Flickr
The actual tiff file coming straight out of Photomatix can be downloaded from [URL]
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Dec 19, 2012
Currently in PS and Camera raw, double-clicking the Hand tool fits the document and double clicking the zoom tool zooms to 100% (1:1 pixels)
This isn't good since it's completely unusable:
- dbl click zoom shows 100% - there's nothing to zoom, since it's zoomed...
- dbl click hand shows the image fit to window - the hand tool wouldn't make anything
switch the current double click behavior on Zoom and Hand tools so:
- dbl click hand shows 100% (1:1 pixels) so I can look around and see details
- dbl click zoom shows fit to window so I can zoom in to a region I want
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Oct 10, 2012
Photoshop CS6 unusable -interface freezes and not enough memory message - on a specific hardware
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Jun 16, 2011
Autodesk Content Service makes my computer so slow that it is unusable. I would like to know what this program does and whether I need it or not to run my student programs.
I removed the program using windows uninstall and my computer instantly began to respond again. Running Windows 7 Pro, 1 T 7200 rpm hard drive, 8 gb memory, quad core 775 chip. Nvidia video w/ 1gb memory.
This computer is lightning fast, no jitter or hanging in revit or auto cad until content services was running.
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Dec 11, 2012
I accidentally resized a batch process to an unusable size! Is there any way to undo this?
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Mar 4, 2009
i had ps7, then cs upgrade, then cs2 upgrade
i have all the disks and numbers
i am going to a new computer
do i have to install ps7 then cs then cs2?
or can i just install cs2 (since its an upgrade will it install with no other photoshops already on the computer?
2nd question will i need to call adobe or will it activate ok since i believe you can use two computers with the license
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Apr 28, 2009
I used system repair because PS had a problem (crashed after file open) and reinstalling didn't help.This time I get an error starting PS CS3.The error message is: The licensing subsystem has failed catastrophically. You must reinstall or call customer support.If I want to reinstall from the cd, its starts fine, but doens't do anything.If I start the setup from the cd, it does nothing.I tried windows - software - remove/reinstall, but also nothing happens.What can I do now? Is there a tool to remove PS?
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Mar 25, 2008
I am planning on reformatting my hard drive and reinstalling the OS. I run
Vista business on my computer and the install is rather buggy. I am hoping
that a new install of Vista will solve the problem. I currently have
Photoshop CS3 installed on that computer. What do I have to do to reinstall
Photoshop. Do I have to contact Adobe or can I just reinstall the software.
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Sep 4, 2012
I would like to uninstall PS CS4 on the same computer and keep the third party plugins in filters and goodies as well as my scanner twain without having to reinstall them. I seem to be having a problem with PS on my desktop but not on my laptop. Is that possible and if so how can I do it?
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Aug 5, 2012
Resetting the preferences stopped Photoshop from crashing, but now I need the flash plugin. Can I get that w/o reinstalling CS3?If not, do I have to uninstall the whole suite before reinstallation?
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Nov 18, 2013
cannot use Photoshop CS2 after reinstalling it on a new computer.
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Sep 13, 2012
I had Photoshop 9 installed on an older i Mac whose hard drive failed, and on a Mac book laptop. I wish to activate on my new i Mac, but the program believes I still have installed on two previous computers. I do not have the old computer with the failed hard drive and there is no way to access the program on that unit.
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Oct 8, 2008
Am using Photoshop 6.0. Had to retire an old computer, but want to continue to use the Photoshop 6.0 software on my new laptop with Windows Vista Home.
Have the Photoshop 6.0 Upgrade CD for Windows, have the Serial Number from the previous version (had registered it, and it was stored on the Adobe website), have my Customer ID#.
When I put the CD into the laptop, it asks for the previous media (CD) which I do not have. Unable to get past this point of the installation.
How can I install the software to my new laptop?
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Feb 2, 2009
I have recently bought the upgrade to PS cs4 and installed it over my cs3 version. Shortly after this windows crashed & I had to reinstall windows XP but I can't seem to reinstall PS cs4 I get a 1605 message. If I just try to run the old program which still on my C drive the program opens and then I get a 147:20 message sayiong I have to reboot(w/o success) I would uninstall ps, but the program won't let me get as far as being able
to deactivate it.
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Apr 22, 2009
I need to uninstall, then reinstall PSCS4. Do I have to deactivate before uninstalling?
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