Illustrator :: Get Stuck On Opening File
Oct 14, 2013
I am using Illustrator CC and I am working on a file, after save it. I try to open it again and Illustrator stuck in thinking and never open the file.
Second time that this happened and with different files.
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Oct 19, 2012
every time when I want to open a file, Illustrator keeps showing the same directory (for example HD Macintosh/workfolder).
Normally Illustrator would show the last directory I used. For that matter, Illustrator also does this when I want to save an Illustrator file. It's a bit annoying when I have several documents I want to save into the same directory or folder and I have to click to the right directory for every document I made, because normally Illustrator shows up the last directory I used.
I use Illustrator CS5.5 on an Imac running iOS 10.8.2.The second problem I have (with Illustrator as well as InDesign) is that after my iMac hasn't been used for a while and it goes to sleep, after waking up, both Illustrator and InDesign crashed. This problem doesn't occur every time, but every now and then.
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May 11, 2012
I have a file that looks like it is going to open nice and fast and then it gets stuck at 50% synchronizing references. It literally takes over 5 minutes for the file to come completely up and ready to work on.
In the file I have an existing ground surface data reference and two corridors (with alignments, profiles and profiles views) that are basic access roads roughly 1200' long each with a very basic assembly. I also have a pipe network data referenced that is just a bunch of pipes that represent existing utilities crossing the access road so I can show them in cross sections. The final thing I have in here are 50' cross sections for each of these access roads.
why does it take me 5+ minutes to get into this file?
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Jun 26, 2013
I just started using the CC version of the design products this weekend, and yesterday I spent all day working on a design in Illustrator. Today if I try to open it, Illlustrator just hangs - and eventually I have to force quit. I get no error messages at all.
I can open the file in my old version, CS5.1. And really, I shoudl be able to open it where I created it.
This is not a particularly large or complicated file.
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Jan 2, 2013
I'm having some problems properly opening an Illustrator Template file in CS3 that I saved when I was using CS5 (I use CS6 now). My co-worker uses CS3 and can't open the template I made using CS5. I haven't found an option anywhere to be able to downsave the template file to an earlier version. allow my co-worker to open the template file without having any compatibility issues?
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Sep 26, 2013
I run Illustrator CS6 on windows 7. Every time I try to start a new file or try to open a existing file the program crashes.
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Aug 3, 2012
I'm having a bit of problem with my CS6 Illustrator and it started in illustrator CS5, I can create an eps file within Illustrator save it as CS6, but when i go to open it again i get an error " Can't open the illustration. The illustration exceeds an implementation limit. I get an option to click ok and when i do i get a blank artboard with nothing on it.
I can see the artwork preview in the finder window when i select the eps file, I can open it in photoshop, convert it in preivew and if i place the file back into illustrator i can see the artwork and click embed to edit it.
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Feb 9, 2014
I have come across an odd issue! I have an object built and saved as an illustrator file, which has some knockout type (transparency). When I placed this object in another illustrator file, all is well, and I save this new file. When I reopen the new file, I noticed that illustrator has moved the placed object very slightly. I have looked at other placed files and objects in this new file and illustrator doesn't seem to affect those. Every time I resave the file, illustrator adds the same shift to the objects current position. If I just open the file without saving, the position stays as is. The shift is added by illustrator when I save the file!
what may be causing this issue and how to prevent it? (I suspect it might have to do with the knockouts but I can't figure it out).
This is in CS4. T
PS: Another strange thing is that when I tried to save the object-with-knockout as an EPS file from illustrator, the EPS file discarded the transparency.
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Sep 30, 2013
Why does my illustrator file open in outline mode? Why won't it allow me to switch the view mode to preview instead of outline? It is a larger file but my computer should be able to handle it. It recently froze on me and now I can't get it to preview when I open it.
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Jan 7, 2014
Out of the blue Illustrator CC has decided to crash immediately on trying to open or create a file.I am on a 64 bit windows 7 machine.
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Jan 30, 2014
I work with several files at a time and it can become annoying when you open several files and a minimized file keeps opening after each one. I don't want to have it open in the background, I just want it to stay minimized until I'm ready to work with it.
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Feb 12, 2014
I have tried CS5 & CS4 and when I open the program and attempt to open or save an .ai file, the program completely crashes. My system specs are as follows:
Manufacturer: DLS
Processor: AMD Athlon Dual Core Processor 5200B 2.70 GHZ
Installed Memory (RAM): 1.50 GB (1.25 GB Usable)
32 Bit Operating System
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Dec 18, 2013
It was working perfectly fine over the weekend and then Monday I open illustrator and try to open a drawing I was working on and it closes on me everytime. Now I can't open or save files without it closing itself. I would uninstall and reinstall it but i lost my code. I have to make vector images for a couple of clients of mine!
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Nov 22, 2013
I have a file that is the reference AI CS6 file. I am working in it, then a team member opened it - no warning - then he saved, not knowing I was in it. We lost work as AI gets confused. I don't understand why there isn't a read only like other programs. we are on a server and there has to be a way to know if it is being used? Saves phone calls and time and...depending on who saves when...we lose work. I must be missing something with CS6.
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Dec 2, 2013
How do I open a file on Mac without dialog window using a pre-defined path network? example: myfile / mytest / mytestfile.ai.
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Dec 18, 2013
I have an eps file that opens incorrect in Illustrator (CS6, CS4, 10 I tested). I wonder why this happens. The path seems to be complex, but Photoshop and Distiller converts/opens this file correct. So this seems to be a bug in Illustrator.
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Dec 21, 2012
Out of the blue I've started receiving the following error when opening any and all Illustrator files out of CS5: The operation cannot complete because of an unknow error. [PARM]
I don't use or create scripts. It doesn't matter how big or small the AI file...always with that error. I can click "OK" and the file appears totally in tact.
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Aug 1, 2013
When I attempt to use Illustrator CS6 to open an .eps file exported from Google Sketchup Pro 8 I get the following error message "the file is an unknown format and cannot be opened".
If I try to place/link the file I get this message "can't place the illustration. Could not set a position inside the file." Is there an eps version compatibility issue I should be aware of?
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Aug 15, 2013
My Ai file will not place in InDesign with out losing its smoothness. I have tried placing it from AI, I have also tried as a .tiff. I am not sure why it is losing quality.
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Mar 4, 2014
illustrator cs3 - every time i open a file it tells me to repair/replace an image.. when i do it ignores the fact i did and tells me to repair/replace the same image again. what shall i do? is that a windows 7 problem?
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Jan 30, 2013
I am new at using Adobe Illustrator and I am having a problem when I try and open an AutoCAD file (.dwg).
The file does not open to the right size, full scale. And some of the radius do not open as radius but as angles.
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May 22, 2013
I'm trying to get down the bottom of what's causing an extremely serious error in the 64-bit version of Adobe Illustrator CS6.
Adobe Illustrator can open CorelDRAW .CDR files, to a certain extent. The .CDR files need to be saved down to version 9 or 10 compatibility. One of my coworkers just ran into a really bad Illustrator CS6 crash caused when opening a .CDR file. This is a crash I had to endure on my own new system a couple months ago.
After Illustrator CS6 64-bit crashes it simply refuses to launch again. It crashes and closes. Rebooting doesn't work. Deleting the AI prefs file doesn't work. Worse yet, the crash basically hoses all of the CS6 64-bit apps that are installed. The 64-bit version of Photoshop CS6 crashes when opening a file.
The last time this happened my only recourse was to do a "factory reset" on my computer, basically wiping the hard drive and reinstalling Windows 8 Professional in a clean state and then going through the very long, slow process of downloading and installing the CS6 apps from the Creative Cloud.
Are there any possible alternatives that might fix this error besides wiping the hard drive and starting over? This bug is pretty badly timed. Gonna have to go through all the download/install process stuff again when the new CC apps are released.
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Mar 5, 2014
When I double-click an AI-file to open it, Illustrator resize/minimize it's own window. Sometime so much that Illustrator itself reply with the error: "Can't open the Illustration. There is not enough room for the window; Increase document area and try again."
If I open a file (browse for it) from within Illustrator it works fine and Illustrator keeps whatever windows-size I have chosen.
Windows 7 Professional (64 bit)
Adobe Illustrator CC 17.1.0 (64 bit)
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Feb 27, 2013
How do I prevent multiple users opening and amending a Illustrator file at the same time? Why no warning box?
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Mar 28, 2014
I'm trying to export my video game footage that I took. Which was captured in 60fps, 1920x1080, 48khz. I'm trying to export at h.264, 60fps, vbr 2 pass.
My concern is that when I increase the target bitrate the file size increases a lot. I left it at 10 atm and the estimated file size is at 1430MB. Now I've watched videos on YouTube, on Adobe Premiere export settings for gameplay footage and their file size is under 100MB with just about the same output settings as mine. I've tried exporting in Premiere but it just gets stuck at 0%, Adobe Media Encoder works but the estimated completion time is around 4 hours. When I watched those exporting videos it was almost instantly completed when he hit the export button. I could just wait 4 hours for every video I make but that's just not efficient. So I'm just curious on any solutions to my problem.
Could it be my computer specs? I mean I'm able to play games like Skyrim completely fine but it's not like I was recording a game such as that. I was recording an old Gamecube game for goodness sake.
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Aug 7, 2012
I just dicovered the gradient stroke feature in illustrator CS6, the problem now is I can't get out of it. I am simply trying to apply a gradient within a shape, and it keeps only applying it to the stroke. If I try to add a gradient to a path that doesn't have a stroke, it will automaticallly add a stroke.
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Jul 12, 2013
My Illustrator CS2 is stuck in Outline mode, no mater how many times I press CTRL Y.
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Aug 9, 2012
I just opened a template but this one got the artboard dimensions set to "pt"..I went into preferences settings and It was already set into "inches"..Even when I want to resize the artboard (shift+O) it's still the same..
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Jul 26, 2009
my Adobe Illustrator CS3 where I'll be using the pen tool, and out of nowhere (usually after I've undone a couple of things it seems), the program will get stuck on the hand tool, and won't switch to any other tool. Time seems to be the only remedy because the problem will persist even if I try to work on another file, or restart the program. It also carries over to Photoshop.
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Oct 7, 2013
Lightroom is getting hung up when "Preparing file for editing" while trying to edit in external programs. Lightroom 4 did it when I tried to edit in Silver Efex Pro. Now I have a new computer and Lightroom 5. Lightroom 5 just started doing it when trying to edit in Silver Efex Pro AND Photoshop CS5.
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Sep 30, 2012
I'm trying to "Live Trace" an image and AI says "Tracing" in the layers pane and just sits there forever. See image below:
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