I'm on a iMac running 10.7.5 and all 3 of my Adobe products (Illustrator CS5.1, Photoshop CS5.1 and Flash CS5.5) have the same issue, the file info window is blank. It dosen't freeze up my machine but I have to force quit the program. I trashed the prefs file for photoshop and still no luck. The extension are whatever came with the install. It's the only menu item this happens with.
View 1 RepliesI am just starting to use PS CS4. I am using a PC with Windows XP 64, 8 GB of RAM etc. The problem I am having is that when I try to add a caption to an image by going to File Info, I get a blank dialog box. It gives the filename at the top but just plain white blank inside the box. The same thing happens in File Info within Bridge. In the metadata panel in Bridge, I can see the metadata is there, including previous captions. But I cannot access them in File Info and I also cannot activate the caption within the metadata panel to edit the caption text.
View 3 Replies View Related[I moved this over from the Creative Cloud forum FWIW] I'm a packaging designer and recently have encountered a very problematic glitch.
I have a flat carton layout with an assortment of fonts. I saved the file one day – typical Save – just with PDF Content unchecked since that slows down my workflow. Several days later, I reopened it and all of those fonts were defaulted to Myriad Pro Regular.
Font auto-activation has been a problem in Creative Cloud, but that's not the problem. The fonts are active – they even appear properly in another layout using the many of the same text treatments.
And typically when a font is inactive and text is defaulting to Myriad, the character pallette shows you the intended font between < >
Not in this file. Every defaulted bit of text is indicated to be Myriad Pro Regular. No asterisk, No < >, No nothing.It's as if the font information was lost the last time I saved the file, and the only way to fix it is to manually replace each bit of text with the appropriate font.
Other designers in my group have noticed this happening occasionally as well.
I am trying to open an emf file in Illustrator, but it just appears as a blank page. I tried some emf files that I created a few years ago, and they open fine. But the new ones that I made are not appearing.
View 3 Replies View RelatedIs it possible to write an Illustrator (CS4) script that would find and replace 2 instances of text using the actual file name to supply the changing text?
Our current file naming system uses a Part Number, Catalog Number and Run Date. (example: 123456_ABCDEF_2014 JN)We are currently saving a master file as the new Part Number and simply doing 2 separate find and replace functions for the Catalog Number and Run Date. Unfortunately we have over 500 parts to change and thought we could narrow down the 1000 find and replace to just 500. Although this may not appear like such a time saver, the key factor would mean entering the changing data just once per file, minimizing errors and eliminating proof reading the actual file.
Here is what I have used for a simple find and replace script, but I cannot seem to find any information to connect the file name data.
[code]
var active_doc = app.activeDocument;
var search_string = /ABCDEF/gi; // g for global search, remove i to make a case sensitive search
var replace_string = "GHIJKL";
var text_frames = active_doc.textFrames;
var search_string2 = /1234 XX/gi; // g for global search, remove i to make a case sensitive search
var replace_string2 = "5678 YY";
[code]....
I have an excel file with thousands of rows, each with a column for the x-coordinate, the y-coordiante, the height, and width of a rectangle. I need a script that will ask me to select the excel file, read the excel file, and create rectangles from each of the thousands of rows. I'm working in a windows environment and have Illustrator CS4. Any scripts out there that might give me a start?
View 7 Replies View RelatedWhen I tried to open a xxx.ai file on Windows 8, Illustrator CS6 is stop working. How to solve this problem?
View 1 Replies View RelatedI seem to have lost my icons for Illustrator CS2 and InDesign CS2 files. The files show as a standard white "page" icon, instead of the program icon. Since I often have multiple Adobe file formats in one folder, it makes it difficult to distinguish which ones are Illustrator vs. InDesign. Oddly enough, Photoshop files and GoLive site files show their icons for files.
I read elsewhere online that this could be caused by a cleaning utility program such as CCleaner when "{GUID} folders are deleted from C:WindowsInstaller." However, I can't find the answer as to how to FIX it.
I have tried using Windows>Default Programs>Associate a file type or protocol with a program to check that Illustrator and InDesign are set as defaults to open the files. I found that the programs were set to shortcuts within the Adobe folder. I fixed that by deleting the shortcut and putting the actual program link as the source to open the program. (Actual program .exe file was located within Adobe Illustrator> Support Files>Contents>Windows.)
Also, I have the Adobe CS2 Suite installed under Program Files (x86).
I have tried CS5 & CS4 and when I open the program and attempt to open or save an .ai file, the program completely crashes. My system specs are as follows:
Manufacturer: DLS
Processor: AMD Athlon Dual Core Processor 5200B 2.70 GHZ
Installed Memory (RAM): 1.50 GB (1.25 GB Usable)
32 Bit Operating System
Using CS5 windows won't print all the graphics of the file, even to a PS printer. Some of the graphics don't print at all and some print in a reverse color.
View 5 Replies View RelatedI have CS5 and began a file yesterday only to have multiple problems today when I tried to open it. First it said,
"File is not readable"
Yet when I opened it on my schools computer it was able to open. Then my other file did open but when I tried to save it it said,
"When spot colors are used with transparency,changing them to process colors outside of illustrator can generate unexpected results."
Then when I cancelled that it began to read,
"Saving to a legacy format may cause some changes to your text layout and disable some editing features when the document is read back in"
I don't really understand how I could fix this issue because obviously its the file inside. Now I did have a lot of imaged in the file that I made in photoshop where I took away the background, made it transparent then saved as a png. Is that the issue? Most of my images on the file are .png and were edited with photoshop.
file info in Photoshop shows only an empty box yet works in bridge.
View 1 Replies View RelatedI used to be able to just open any image and my copyright info would be inserted into the file data. I guess it was a droplet, "when the file is opened or created then add file info from a xmp file". I still have the xmp file with all the data in but i am unsure how to implement it being automatically opened and added to the file when i create a new one? I thought i could handle it, i assume its a droplet of some sort.
View 5 Replies View RelatedAfter I save a file for "Web & Devices," when I open it, it returns this message, "This file contains file info data which cannot be read and has been ignored." Will this cause any problem with the file once I place it in the website I'm building? I've never seen this message before on a photo I've edited. The changes I made involved color correction.
View 9 Replies View RelatedWe have been sending images out to contractors, and sometimes when they come back the files are having this error:
the file contains file info data which cannot be read and has been ignored
When I then try to Photoshop Script the file info it throws errors.
when I set black point using windows, the image switches between blank and full image, why?
View 4 Replies View RelatedIs there a way to save my copyright info and contact info with a picture but NOT include the Camera Data.
View 2 Replies View Relatedwhen I save an image for web, all of the info that I have under "File Info" is lost.
who to make it so that the info remains?
And, not just certain fields, but all of it?
How can I make my Photoshop (CS3) file info data searchable to a search by Windows XP Pro (a regular search, not Windows Desktop.)
Nothing I put into the keyword field comes up.
Is this possible to do? Or would I be better off using a different program to embed info? (Though I have to be able to find it with the regular Windows XP search.)
Modifying the "file info" for a gif file (in my case, "General" tab, "Document Title" and "Description") doesn't actually get saved with the file - or, at least, if it is saved, it's not visible when re-opening the file.
I believe that I understood that metadata for .png format isn't supported, but I thought that .gif was. (Test case is easy: open .gif file, add a Title and Description, save, and re-open - information is gone).
I need to install a custom one that is working for CS5 and CS6, so that it can be seen and used in CC. But I don't know where to put it? (on the Mac)
for CS5 it goes here:
Main 3.0: /Library/Application Support/Adobe/XMP/Custom File Info Panels/3.0/panels/
User 3.0: /Users/[username]/Library/Application Support/Adobe/XMP/Custom File Info Panels/3.0/panels
for CS6 it goes here:
Main 4.0: /Library/Application Support/Adobe/XMP/Custom File Info Panels/4.0/panels/
User 4.0: /Users/[userName]/Library/Application Support/Adobe/XMP/Custom File Info Panels/4.0/panels
if there is a way to erase all of the file info in photoshop? Camera make & model, F stop, shutterspeed, etc.?
View 2 Replies View Relatedhow scratch files work in CS4?
- Scratch files seem to be created even in 64 bit Photoshop with plenty of unused memory, so they are apparently not regular swap/page files. What sort of data Photoshop CS4 writes to them and why isn't this information kept in memory instead?
- Do scratch file writes/reads occur at the same time as operating system paging? Is there any practical reason not to put PS scratch disk and OS paging file on the same physical drive?
- Do scratch files benefit more from higher bandwidth or faster seek time?
- What is the typical ratio for Photoshop CS4 for reads and writes to scratch files?
ok so Does anyone know how to change your File Info in photoshop... well I want to change the name of my Camera in it....
View 3 Replies View RelatedI received a PSD file from a client that I want to pull an image from. When I open the file there is a background layer and Layer 1, but in the layer window they're both blank. However, on the screen is the image I need.
I try to select the image, or use lasso or wand but it treats the image as a blank image (no matter what layer I'm on). Even when I drag and drop the image to another file, it comes up blank. The only time I do see it is in the original file, but I can't seem to do anything with it.
How to erase raw data in file info?
View 4 Replies View RelatedAs a digital art teacher I need to check the files my students submit for authenticity. I noticed that since the last 2 CS Suite upgrades the "File info" functionality is no longer available (File>File Info). When I open a student file and I select this option, a blank window appears. I cannot click out of it so I have to do a "Force Quit" and restart the application. I work with Photoshop and Illustrator. I need to be able to see who created the file and when the file was created. How do I restore functionality? Is there a plug-in I need now? I work on a Mac in CS Suites 5.1
View 5 Replies View RelatedI understand we no longer get thumbnails in file/open (apple and microsoft). But what happened to the detail panel for tiffs? I see it for jpegs (like who works with jpegs anymore). But not for tiffs. I have photoshop CS6 and am on Windows XP. I have the file/open function set for 'list.' I find setting it for anything else too cumbersome. And toggling bk and forth between file/open in photoshop and bridge is beyond cumbersome. How is this an improvement?
View 10 Replies View RelatedHow do I change the font used in the PS CS4 "File Info" dialog? The type on my Vista 64 machine is unreadable. All of the menus and everything else are okay; it's just this one dialog box. It's hard to keyword images.
The same dialog box on my Windows XP laptop looks fine, and I don't know why my desktop is using a different (inferior) font.
I'm renaming my image files from the original DSCF_1234 to say 11_1234 the 11 would be for player no 11 if i was covering a football match, what i want to know is, how i match the file to info in a database, & add that info to the image description.
View 6 Replies View RelatedIs there anyway to fill out a file info (description, author, author title, etc..) once and then apply and save it to multiple pictures?
View 2 Replies View Related