Illustrator :: CS6 Crashes On 10.8.2 After Opening A Document
Oct 23, 2012
I have two laptops, one Mac OS 10.6 and one brand-new 10.8.2. They both of Illustrator CS6 installed via the cloud solution thing, and they both crash shortly after opening existing documents. The minute I attempt to change something — move a path, add a layer, anything — Illustrator crashes with the following error.
Scott suggested I try a Safe Boot. Indeed, whenever I reboot the computer with the shift key held down I'm able to use Illustrator until I quit. I'd rather not reboot my entire machine every time I need to use Illustrator, and I'll never remember to not accidently quit it.
[URL]
Process: Adobe Illustrator [8511]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
[Code]...
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Mar 27, 2013
The problem doesn't apply if I create a new document. This is the error code: [URL]
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Oct 28, 2012
When I open a document that I've worked on previously, Illustrator seems to re-set its tools - presumably to default settings. For example the pen tool fill is white, the stroke is black, the point is......etc.
It's frustrating to have to change these back to the settings that I am currently using for this document.
This also seems to apply to the windows down the right hand side that seem to open in default as opposed to how I last left them when I saved and closed Illustrator.
I'd sort of assumed that Illustrator would 'remember' my previous settings etc and open in that way. Is there a way of opening with the same, previous settings?
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Aug 9, 2012
1) As in Illustrator SDK, we have a notifier "kAIDocumentOpenedNotifier", which comes when a document is opened. My problem is, if document is having some missing fonts, then Illustrator first throws the missing font window and then sends the "kAIDocumentOpenedNotifier" notification. Is there any way to get this notification at very start of opening document(before missing font window)?
We have "kAIDocumentAboutToCloseNotifier" notifier. but this is from close doc event. I want the same for open doc event
Note : We have such notifier in Indesign SDK - "kBeforeOpenDocSignalResponderService"
2) I am also having trouble in finding the format of fonts, used in document?(eg- TrueType,OpenType,Postscript etc)
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Jun 14, 2012
I have a customer that sent me some Illustrator files (.ai) that, when I open them, they open with just a blank window and a box with no fill or stroke around the outside of the document. I am using Illustrator CS4 and I suspect this may be an Illustrator CS6 document but I didn't get any warnings when I opened it so I'm not sure. (I also don't know what version of Illustrator the original creator is using). The document sizes are large (35MB +) so there should be SOME content in them. I've tried making sure nothing is hidden and there are no layers that are turned off. I've also tried opening the files in Acrobat CS4 with no luck.
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Nov 12, 2013
Version: Illustrator CS5.1
System: Mac OS X 10.8.5
When I open Illustrator, opening the first document causes my panels to jump to the bottom of the screen, so they're nearly off the screen. If I click the button for my workspace, they return to their proper place at the right side of the screen. If I open another document, they stay where they are.
But it happens every time I open Illustrator and open the first document. It happens with every file, and with any custom workspace. I've created new workspaces and it hasn't solved the problem. I haven't found an answer on Google or in the forums anywhere.
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Mar 9, 2013
I installed a OKI C301dn printer this week, thats when the problem first occured (not sure if the printer has anything to do with the problem, but it's the only 'change' i made) Most .ai files will open normally, except the one I need.The specific ai file (contains a linked jpg and a linked psd file) opens normally on my other machines (Mac and Pc) I removed the printer and CS5, used the Adobe cleaning tool and reinstalled CS5 but the problem remains. (I also did a memory check, registry clean) I'm using Win7 64bit on a i7 system with 8gb
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Jan 7, 2014
Out of the blue Illustrator CC has decided to crash immediately on trying to open or create a file.I am on a 64 bit windows 7 machine.
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Feb 12, 2014
I have tried CS5 & CS4 and when I open the program and attempt to open or save an .ai file, the program completely crashes. My system specs are as follows:
Manufacturer: DLS
Processor: AMD Athlon Dual Core Processor 5200B 2.70 GHZ
Installed Memory (RAM): 1.50 GB (1.25 GB Usable)
32 Bit Operating System
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Aug 2, 2012
I have a Macbook Pro ver. 10.6.8 i7 Core, 8 Gb Ram, and I am running Adobe Illustrator CS6.
I have a document that is 18" x 42" and contains drop shadows. It was created using CS6. When I apply a graphic style (gradient and drop shadow) It has a progress bar that says "Drop Shadow" and it fills up and freezes. I recreated the document, and I am having the same issue repeatedly.
In order to do what I needed, I had to ungroup the letters recieving the graphic style and apply it to each letter individually. If I try applying it to more than one object, the freeze happens again.
I saved the file I created, and now I can not open it. On load it has a progress bar that says "Drop Shadow" and it fills up and freezes.
I can open the same document in CS4 on the same system with no issues, it takes less than 5 seconds to load.
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Nov 5, 2013
I've created a pdf file (with illustrator cs3). when I try to open it on photoshop CS3 I receive this message:
"error opening the portable document file (PDF) document. error code = 0X20030055"
I can open this pdf file outside photoshop.no problem openning other pdf files on photoshop.
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May 15, 2012
PS CS5 on a Mac OS 10.6.8 I'm working on a document that gives me this message upon opening "ALERT Fonts used in some text layers are not available for activation. You will need to replace these fonts before the layers can be used for vector based output." As soon as I click on the "ok" button.
It crashes. So I don't have any time to change the fonts or make any modifications to the file. It was working fine yesterday and today it's not accessible. Is there a way to restore the file or resave it so that I can get in there and make the final changes and save it for print? Of course it's nearly finished and hours of work have gone in to creating it.
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Aug 11, 2013
Randomly on both of my computers. It happens on different versions of Photoshop, on WIN XP and WIN 7, so it's quite random. It happens everytime I want to duplicate layers, only when I duplicate them (or group) to new document. What to do about it?
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Aug 4, 2011
Quick one here.... how do I keep DP7 from opening up the last doc worked on? And would that include choosing the desired doc/template to open when loaded?
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Oct 10, 2013
I have been running corel x5 for about 2 years now and all of a sudden I tried to open a new blank document and it crashed the program saying that Corel Draw has encountered a problem and needs to close??
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Feb 3, 2009
I have a problem with Photoshop CS4 Trial. The first time that I ever installed it it worked without a hitch, along with several other trials; Dreamweaver, Fireworks etc... Since than I have reformatted my computer due to other problems and now am running a clean install of Vista 64. Now, however, Photoshop crashes every time i try to open it. Ive tried several installs in several different directories.
There are times during a couple of the installs that the installer has had an error, "Photoshop CS4 failed to install do you want to continue?" When that happen I close the installer and delete all files pertaining to any adobe software off of my system including their registries.
Another thing that I forgot to mention was that when Photoshop loads it says "The monitor Profile "Samsung - Natural Color Pro" appears to be defective. Please rerun your monitor calibration software." Than it gives me 2 options, "Ignore Profiles" and "Use Anyway". Ive tried both options. Is this causing my problem?
Any help would be greatly appreciated. My CPU specs are as fallows:
Processor: Intel Q 6600 (overclocked to 3.0)
Memory: 4gb Corsair Dominator pc3 1800
Hard Drives: WD 150gb Raptor, WD 500gb, 2 Hitachi 1tb Darkstars
Motherboard: EVGA 790i Ultra
Graphics: 2 BFG 9800 GX2 (not in SLI)
Displays: 3 Samsung 216bw, Dell 17in generic.
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Sep 24, 2012
Photoshop Cs3 has started crashing all the time when opening a new document or file, pdf, eps, tiff, jpeg etc. It shows the preview starts to rasterize (pdf) and then the crash report comes up and the program crashes.
We are a printing company and I am not sure what is going on. I have removed deactivated and reloaded the program several times.
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Jun 14, 2006
When I try to create a new document or open an existing one in either ps 7 or CS, it closes. This happens everytime.
Previously they were both saying "cannot create new document because of program error" but I deleted the preferences, and now they do this...
I've re-installed CS twice now.
When I try photoshop in another account it does the "could not create a new document because of program error" message.
I have a 1.33 GHZ PowerPC G$, 512 Ram, OS X version 10.4.6
Photoshop used to work fine, and then one day randomly had the error message, and now closes when i create or open documents.
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Feb 5, 2013
I installed both the Photoshop CS 5.1 for 64 and 32 bit...I opent the 64 bit Photoshop to edit a jpg file, but when I import it or drag and drop it into the Photoshop interface, Photoshop dies , and stops working and shuts down every time I do this.
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Mar 19, 2012
I am having trouble opening an EPS file in Photoshop CS5. Previously, PS wasn't opening at all, but I cleaned up my fonts and I can now open some files. This particular EPS file, however, causes the application to crash every time. I recently had similar trouble with Firefox and Flash and have since upgraded to 10.7. Crash report below:
Process: Adobe Photoshop CS5 [1044]Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5Identifier: com.adobe.PhotoshopVersion: 12.0.4 (12.0.4x20110407.r.1265] [12.0.4)Code Type: X86-64 (Native)Parent Process: launchd [238]
Date/Time: 2012-03-19 21:58:35.446 -0400OS Version: Mac OS X 10.7.3 (11D50d)Report Version: 9
Interval Since Last Report: 7245 secCrashes Since Last Report: 4Per-App Interval Since Last Report: 6379 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: DFE4BD23-8BDD-4E6D-8961-56DE2808DF87
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
[code].....
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Jul 17, 2013
I am working on a new iMac and a few weeks ago I started to try the Photoshop CC-Tryout-Version. Everything was ok, but today Photoshop stopped opening files and crashes. The Tryout-Version is still valid - the 4 weeks haven't passed yet.
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Mar 7, 2012
Every time I open a file(.psd or .jpg) Photoshop automatically crashes. here is the reports:
Process: Adobe Photoshop CS4 [6330]Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4Identifier: com.adobe.PhotoshopVersion: 11.0.2 [11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]] (11.0.2)Code Type: X86 (Native)Parent Process: launchd [161]
Date/Time: 2012-03-07 12:06:40.302 -0600OS Version: Mac OS X 10.7.3 (11D50d)Report Version: 9
Interval Since Last Report: 74765 secCrashes Since Last Report: 36Per-App Interval Since Last Report: 12711 sec
Per-App Crashes Since Last Report: 31
Anonymous UUID: A6CE95B7-8E61-4857-8194-A926A453F5C0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
[code].....
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Apr 24, 2013
I'm doing probono work for a nonprofit school and I can't open half the files I need. Here's the crash report.
Process: Adobe Photoshop CS5.1 [632]Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1Identifier: com.adobe.PhotoshopVersion: 12.1 (12.1x20110328.r.145) (12.1)Code Type: X86-64 (Native)Parent Process: launchd [134]
Date/Time: 2013-04-24 10:09:37.199 -0700OS Version: Mac OS X 10.6.8 (10K549)Report Version: 6
[code]...
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Feb 16, 2012
I have downloaded and installed Photoshop CS5 Extended. The problem is that after entering my ID and password (first time), the splash screen appears, saying Photoshop. When it tries to initiate "plugins-SupportScript" it crashes every time.
I uninstalled and re-installed. I get the same problem. What do I do? What should I check? I am using Windows XP, Service Pack 3.
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May 20, 2013
i'm using videostudio x6 to cut and recode ts-files from am Kathrein UFS 923 sat recorder. But i have infrequent crashes during "opening video file". Some ts file makes the opening dialog hangs up (this occurs at the mouse single click on the ts file and the double click too Another software: DVD HD Studio 3 from Hanilein-Software manage this ts files correct ..
Exist a Corel-log-file to see the problem ?
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Jun 7, 2012
When I open a file the program crashes. It doesn't matter what file, they all cause the program to crash. It seems that X6 just cannot create the work environment unless it starts from scratch.
The solution I have found is to start a new document first and THEN open the file I want. After that, everything is fine. I can open any files I want all day with no crashes. Kind of weird, but what the heck..at least it works. By the way, my files are typically small (less than 2MB) composed of a few jpegs, some text, and some simple vector shapes.
I am using the 64 bit version of X6 on a 64 bit pc running Windows professional with 8GB ram.
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Aug 3, 2009
I exported a still from AE CS4 32 bit project to work on in Photoshop but found that Photoshop crashes every time I try to open it. I can open it in Fireworks or Premier but not in Photoshop.
I am using a dual dual Xeon with 12 GB RAM with a Quadro FX1500. There is plenty of power there and 4 TB of disc space. Open GL is turned on and normally it has no problem with 32 bit files. Any ideas?
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May 29, 2009
Using CS3 on a vista 64 bit, 8gb ram, tons of storage.Screen whites out when trying to access the performance box.Have reduced the number of font, cleared cache no change.I believe this is an old problem, I sorted it out early last year usinfg vista 32 bit, but did not keep the solution as hard copy. main c: drive crashed and installed vista 64 bit on a new hd.
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Mar 11, 2008
I have a problem with my Photoshop CS 3. Everytime I try to open a file the program crashes producing the message "Photoshop.exe has detectetd a problem".
I'm runnig CS 3 on a Windows XP x64 OS. I have already installed the update to version 10.0.1.
All I could find out was, that it must have something to do with my EPSON printer driver for the EPSON Stylus Photo 2100. If I remove the driver from the system, CS 3 works without crashing.
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Apr 9, 2009
All of my recently installed SC4 software will initiate and open perfect. However, when I try to open a file it gives me the attached error. I can begin a new document and render just fine.
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Apr 16, 2008
I can open one file fine. As soon as I try to open a second document, so that I have 2 files open at the same time, it crashes. It can be anything, from a .PSD to a plain .jpg.
It started after I installed 3ds max 2009. I've uninstalled it,
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