Illustrator :: CS5 Won't Honor Startup File In OS 10.8
Dec 21, 2012
It took me awhile to find the startup file so that I could empty out all of the swatches and stuff. So I finally found the Basic CMYK.ai file. I opened it and made all my edits to it. I saved the file and quit Illustrator. Now when I open Illustrator and create a new CMYK file none of the changes I made to the startup took, as in all my color swatches, brushes and everything like that are still there, but when I go back to the Basic CMYK.ai file it is correct. It is the way I left it.
I illustrate artwork for textbooks and I dont want to have to remove all those unneeded swatches everytime I create a new file. Mac OS 10.8.2
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Dec 24, 2012
Where I can find the 3ds Max start up log file?
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May 6, 2013
I'm on Photoshop CS6 13.1.2 on a mid 2010 MacPro running OS/X 10.8.3. Everytime I start up Photoshop it also opens up a .psb image file which was editing some time ago. I don't want it opening on startup. I have tried:
1. Closing the tab
2. File/Close
and then exiting Photoshop and starting up again. The file sill loads.
3. Command-Option-Shift on startup to reset Photoshop. The file stil loads.
How do I stop this file from loading automatically on startup?
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Sep 30, 2013
I have been having an issue with an old file automatically opening everytime I startup Photoshop. This has been happening since Photoshop crashed while working with this file over a week ago. I have trashed the preferences and do not know where to go from here
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Dec 2, 2013
I ahve a users who is having an issue wher Illustrator CS6 will freeze up on startup. It displays a message that it can not laod a 39 font. However when I login to this workstation with a different userid, Illustrator opens without any issue.
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Nov 21, 2013
The last two days I've been unable to open Illustrator CC 17.0.1 on Mac OS 10.9.
I've copied the crash message below.
I've tried to hold command, option + shift on startup to delete the prefs, but it doesn't even get that far. I've also re-booted in safe mode and this allows it to open (but then hangs and crashes)
Process: Adobe Illustrator [550]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 260 (17.0.1)
Code Type: X86-64 (Native)
Parent Process: launchd [269]
Responsible: Adobe Illustrator [550]
User ID: 501
[code]....
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Jul 19, 2013
I just installed Photoshop CS6, on my new PC. I previously installed Photoshop CC but have decided not to upgrade to that version yet.
When I start either the 32-bit or 64-bit version of CS6, I immediately get a message saying that it could not open a scratch file because it is locked, or I do not have permissions (I have administrator privileges). The message urges me to go to "Properties" with Windows Explorer but does not tell me where the file is located.
My PC has an SSD (C: drive) with enough space for the Photoshop program (installed there) but I do not want any scratch file installed there. I just brought up Photoshop CC and see that the D drive is specified as the scratch drive.
Am I not able to run Photoshop CS6 and Photoshop CC (not at the same time) on the same PC?
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Aug 30, 2012
We are using AD and network smb/cifs home folders and when you create a new document in Illustrator CS6 an error message appears "can't locate startup profiles". try after installin illustrator again". I can look in the folder at ~Library/Application support/Adobe/Adobe Illustrator CS6/en_GB/New Document Profiles , and it is empty. I can replace the folder with a known working one and all is OK. This only happens with network home folders. If I create a local user and launch Illustrator then everything works as expected and there is no error message.
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Dec 16, 2013
I've had to trash my preferences for Illustrator recently and used the Cmd-Opt-Shift-Ctrl method.
I've been a little confused that there wasn't any alert confirming that I wanted to trash the prefs.
confirm that Illustrator DOESN'T give this alert dialog when trashing the prefs?
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Feb 24, 2012
Luckily my recently deceased MacBookPro (2008) was fully backed-up on "TimeMachine".Yesterday I purchased a new machine, with OSX 7 pre-installed, and used "Migration Assistant" to transfer my "Time Machine" saved data to this new machine.
Unfortunately there is just one glich.
Glitch: Error 150:30 All previous moves negated!
My reasearch indicates that there may be a problem caused by not de-authorizing PS4 on my suddenly-dead machine. (What part of dead do I need to explain?) Result : Dead end.
Now I went searching for some "Flex..." file in the startup disk's hidden Library. Unfortunately, it did not show up during my search.Should I attempt to re-download the software—PS4—from the Adobe site using the link in my original Adobe "receipt of purchase" confirmation? (Location: my online account information with Adobe.)
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May 31, 2013
I use Illustrator CS4 a few years already. Last week I couldnt open my .ai anymore: at the startup I have an error:
Error loading plugins
appbarcontrolsplugin.aip
asset mgmt.aip
fxgfileformat.aip
navigator.aip
photoshopexport.aip
photoshopimport.aip
sangam2aimapper.aip
scriptingsupport.aip
scriptmenu.aip
services.aip
welcomescreen.aip
I already installed all adope programmes again, after de-installing it.
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Jan 19, 2014
I installed Mavericks and decided to update to Illustrator CC. It downloaded fine and when I went to launch it it opened up to the promo screen showcasing the new features like rounded corners and the segment editing tool etc. When I go to click the "Done" button Ai CC crashes. Nothing I do resolves this. So I ran uninstall and re-installed it and the same exact thing happens every single time.
A few points of fact:
- I have NO PLUGINS installed for Ai CC
- I do have Ai CS5 installed (Need this to access old art in my archive that is FreeHand format)
- I have Ai CS6 installed (Because most of my clients aren't on Ai CC yet)
- Photoshop CC works fine
- MUSE CC works fine
I uninstalled Ai CC again and the past two days had a MAC IT specialist come in and clean up my entire system to make sure it's in perfect condition before I downloaded and tried to install Ai CC again. My system hasn't been this fine tuned since I installed Mountain Lion, everything is working great.
I tried to install Ai CC again and the exact same thing happened it crashes at the promo screen. When I go and click the "Done" button the beach ball spins and the whole app goes down. Every single time with no exception.
Ai CS6 works fine, no problems at all.
Here is the crash report generated when I last tried to install Ai CC: [URL]
My system information is here too in case you need to know machine specs: [URL]
The inane "Adobe Customer Care" on twitter isn't cutting it with their scripted responses that solve nothing and blame everything on the user.
This is really getting old and I've wasted two days of work time because what should be simple, simply is not.
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Jan 20, 2014
I just did the latest CC upgrade and my Illustrator keeps crashing. I use Astute graphics, so figured it may have to do with the plug-ins, but after Iremoved them from the plug-ins folder the issue persists.
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Feb 11, 2014
would it be possible to set no fill and 1px black stroke as the default fill when I start up illustrator?
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Feb 7, 2014
How do I make it work
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Jun 18, 2012
I have, of course, uninstalled and reinstalled the program several times, along with computer reboots each time. It is still trying to find this file. I even attempted to find and replace the file so it could find it, but nothing seems to work.
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Mar 17, 2013
Everything you read says that to change the default AI (CS3) startup document you use this path:
Users > (User Name) > Library > Application Support > Adobe > Adobe Illustrator CS3 > New Document Profiles > *.ai
The problem is, under Mountain Lion that path doesn't exist. When I go to my user name, there is no "Library" folder at all. Under "Shared" there is an AI Library folder, but it has nothing of any value in it.
My AI startup document (that I've been using for ages) is found here:
HD > Applications > Adobe Illustrator CS3 > Plug-ins > filename.ai
However, if I navigate there and make changes, then quit Illustrator and re-launch it, nothing happens. I'm using the same old defaults as before. I know I need to upgrade to a later version of CS, but the prices have become so outrageous there's no way I can justify it as long as AI and PS are working. You need a mortgage to buy new Adobe products these days.
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Jun 18, 2013
am having an Issue with CS6 when saving files. When saving a file using the 'Save' option (not 'Save As') the file is not staying at the size of the artboard as it should, it is however being aurtomatically cropped down to the actual artwork size. This is causing issues with the Process we work with as we need the file to stay at the artboard size.If I click 'Save As' and change the Adobe PDF Preset to 'Press Quality' then this works, however this means that every file we save(which is quite alot in a day) means we have to go through the 'Save As' option and manually change each save.why this has suddenly started to happen with our Illustrators and do you know how to fix this so that it stays at the Artboard size when 'Save' is used?
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Feb 21, 2014
Adobe CC layers setting for exporting a Ai file to Photoshop PSD file
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Feb 3, 2014
So, I'm trying to create a repeat pattern of a Balloon illustration I've done in Adobe Illustrator. I've got the singular file (balloon.ai), which weighs in at around 700MB.
Now I'm trying to create the repeat of this pattern on a separate Artboard which will repeat these balloons, 30 balloons per repeat square to be precise.
What would be the best way to import these separate balloons into the repeat square once (as they're the same file) without affecting the weight of the file and performance of Illustrator?
So, in essence, is there a way to import that balloon.ai file and only have it use up 700MB on the page rather than 30x700MB by the time I've placed 30 balloons?
I can't rasterize the files as the printer needs the raw file.
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Dec 5, 2012
Open an .AI file saved on a netapp or windows shared directory with full permissions (prior to saving I noted that all security groups are intact in file properties as we have 2 for read and write access)Make any changesTry to save and get the prompt: Can’t save preview, but all other information was saved successfully. The file couldn’t be found. ID = -43 (file is now corrupted and looking in security group file properties the 2 security groups designated for read and write access for the directory is now gone and shows an unknown security group????)
Save as works without a problem. Try to press save again and get This file has been modified outside Illustrator. Do you want to continue?Continue and prompted This file cannot be foundObviously the file preview icon goes from a thumbnail of the file to a generic iconWhen I try to open the file I get: Can’t open the illustration. The file is locked or in use.It led me to believe the issue was either OS X or CS5.5. I was able to open the file fine on Windows Illustrator CS5.5 make a slight change and resaved (which fixed the file and opens again in OS X and read/write security groups show up again?)Optionally, I was also able to fix the file to where I could open it in OS X by simply giving myself Read/Write access to the file from Get Info
Notes:No issues with the same file in 10.7.x.
I've tested on all available Mac Pro / MacBook Pro machines and issue doesn't seem to happen on MacBook Pro retina?Photoshop and InDesign not affected
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Mar 28, 2012
I'm new to scripting What I want to do and don't know how to go about it is to run a script that collects the saved file name and the full path where the file is saved on the network and displays it on my document.
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Jul 29, 2013
I'm using Illustrator 5.0 with MAC OS 10.8.4 and the Illustrator file icons are different than the actual file image. It's using the same image for 5 different files. THey all started out the same, but I edited them and then did a save as, but the file icon image didn't update. How can I fix this? I tried resaving the files and copying the files, but it didn't work.
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Sep 11, 2012
This seems to be happening to large files in general, but happens more often when saving down from CS6 to CS3 (for preflighting). The files will save, then throw this error when re-opening. The preview of the file in the Finder will disappear and the file becomes useless. We are on Macs running 10.6.8 and Illustrator CS6 (fully patched).
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Feb 28, 2012
I saved a symbols file with a few symbols in it.
I then create new .ai files - create some graphics then want to save some of them in the symbols file.
I dont see a way of saving symbols from the .ai file into the already existing symbols file.
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Sep 15, 2013
I would like to create a master background layer that multiple pages will be built over, while retaining the ability to edit the master background layer after-the-fact which will automatically change all the subsequent pages.
Similar to how an include file would work on a webpage, ie: create the menu as an include file, then all pages that reference that include file would have their menus changed when that single include file gets modified.
Or another way of looking at it: like how headers/footers work in word, ie: change the header or footer and all pages in that document are automatically modified.
Illustrator CS6 PC.
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Sep 12, 2013
I designed artwork for a large banner (84" x 32") so my AI artboard is that large. As you can imagine, with all the text and graphics I used, this file size is 22.8 MB. I need to email this art to the printer, but the file size is too large to email. How do i go about reducing the file size in AI so it still maintains large format print resolution? Will saving to a PDF lose the print quality?
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Feb 20, 2013
Get this error when I try to open more than one file. Happens on different files, but especially on jobs that have side panels on packaging. The files have placed .psd images. Happens on different computers (10.6 & 10.8.2).
Can get the file open usually by closing the othere open file, but then is hard to copy and paste between files. Sometimes I get this when trying to open one file, but restarting Illustrator usually fixes this.
Have tried working directly from the hard drive, and still get this problem. Does to follow an exact pattern, can try to open file a, then b one day thsi will work another will fail. Seems like something is corrupting the memory, and usually happens with more complex files. Happens in CS5 & CS6, though I mostly work in CS5.
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Sep 4, 2012
I've designed a logo with a green background (C: 57,5 - M: 15,15 - Y: 99,73 - K: 1,65) in Illustrator cs6. When I want to save my file as .PDF, and I open my PDF file, the green colour has changed (C: 59,22 - M: 12,94 - Y: 90,98 - K: 62,67). When I save my file as PDF I use the standard properties of Adobe (Acrobat 6, PDF 1.5).
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Aug 10, 2009
My photoshop 5.5 in XP hang at startup using my login. If I use the administrator to login, it can startup normally. My account is also in administrator group. I have tried removing the pref file and ini file but no use.
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Dec 8, 2013
I have to reuse a old ai file with a linked file and make some modification. But I don't need the linked file in my revised ai file.
how to delete the linked file, so that I need not to click "ignore" button on the pop-up box of reminding me unable to find the linked file when I open the new ai file each time.
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