Illustrator :: CS5 / Random Crashes When Saving Or Previewing Work
Jul 23, 2012
I tend to get errors when I save my work in Illustrator. A few read as follows:
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"Unknown Error"
"Can't Save Illustration"
"Not Enough Ram Available"
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The last error I got read: "Can't finish previewing. There is not enough memory ID = -108" These errors don't happen all the time, but they occur often. And when they do occur, more often than not end up crashing Illustrator and can't save whatever I just worked on.
Here's what I've tried doing:
Cleared my Illustrator preferencesUninstall the whole Aodbe Suite > Run the Adobe Remover Tool > Reinstall Adobe SuiteRun disk clean up/defragmenterI get some of these errors even when I only have Illustrator and my browser open - no other programs are running except for anti-virus/malware software.Â
Here's some trivial information about my machine and the file I'm working on:
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RAM: 4GBThe file I'm trying to edit is 0.97MB and stored locally on my desktop (as opposed to a network drive)Graphics Card: Nvidia GeForce 8400GS (up-to-date)Hard drive has 231GB of free space64-bit processorRuns DirectX 11
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Feb 12, 2014
Only "fixed" and "random" options work. All the others are grayed out.
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Nov 18, 2012
When I try to save a pdf from Illustrator, it crashes. I have CS5. It doesn't matter which settings I choose in the dialog box, it always shuts down illustrator and says Adobe Illustrator has stopped working....
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Sep 6, 2013
I became a member of Adobe Creative Cloud a few days ago. Today I started working in Illustrator CC, but it really bothers me that everytime I save my doccument it crashes.Well, at least, it says that it crashes, but if I wait a couple of minutes it works again and it saved my procress.
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Also when I close the program and open it again, it already crashes before I have done anything.
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I am working on a Windows 7 computer, and with Illustrator CS6 I didn't had this problem at all.
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Dec 11, 2012
So a few times now I have gone to save a document and illustrator cs6 64 bit crashes. It doesn't outright close, but it stops responding to windows and all of the pallate windows and main window begin to flash black and then back to regular.
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I run windows 8 on this computer and am worried that it just incompatible for the os. So I have begun to run the program in windows 7 compatability mode. For the last 20 minutes it hasn't crashed out, but I've only saved two documents and this error has only happend three times in a month of using the application, though two of those times were within an hour of each other today.
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I'm not 100% certain but I believe that each file it has happend on is also one that I had just saved for web.I found as much of a crash log as I can in this new os but it reads as follows:
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The program Illustrator.exe version 16.0.3.691 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1110
Start Time: 01cdd7e0adea99a9
Termination Time: 322
Application Path: C:Program FilesAdobeAdobe Illustrator CS6 (64 Bit)Support FilesContentsWindowsIllustrator.exe
Report Id: 9856d88b-43df-11e2-be73-10bf48b5fe20
Faulting package full name:
Faulting package-relative application ID:
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I'm not really very familiar with the action center control panel but I couldn't find any additional information there.
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Jul 5, 2013
I am running a fully licensed pro version of Illustrator CS6 on two machines. They both now crash (freeze) when saving EPS. Fine on PDF, Ai, etc... just EPS on both machines. No error messages, just a freeze then a force quite.
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Both machines are 27in iMacs, under one year old, latest versions of Mountain Lion, all top notch and running on i7 & i5 processors. Spec is not the problem. All software is updated.
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Really at a loose end. Reinstalled the software on one machine, OK at first, then back to crashing.
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Mar 1, 2014
I am a graphic design student in college in my last semester and I have many projects invovling Illustrator I need to get done. Since a few weeks ago, both my Illustrator CS6 and CC have been crashing only when I save my progress. I have since uninstalled the CS6 and only have the CC version, but I go to save anything and it tells me Illustrator has stopped working and shuts down every time. I need these projects saved for Monday.
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Nov 18, 2013
My issue is when I open an .eps, (any .eps because I tried it with a multitude of files), and I try to drag a path into the symbols panel then "save symbol library" Illustrator immediately crashes. It doesn't matter if its just one symbol or multiple symbols.
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This is the problem details:
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Problem signature:
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Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 17.0.0.260
[Code].....
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Feb 18, 2014
When attempting to save a new symbol library that I have created Illustrator CC crashes without saving the file. It does'nt matter where I try to save it, or what the original source image was.
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Jun 12, 2012
Today when I opened a file I worked on for hours last night, an error message with a lot of unreadable characters showed up. I relaunched it and redid the work. Then I went to save, and it crashed with the same error message.Â
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Then it asked me to sign in, saying I was using a trial version, even though I was signed in and had been using it. So I sign in again, make the changes again, save, and it crashes again. When I open the file, the layers have been altered so that everything is now on one layer.
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Mar 27, 2013
The problem doesn't apply if I create a new document. This is the error code: [URL]
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Feb 12, 2014
I have tried CS5 & CS4 and when I open the program and attempt to open or save an .ai file, the program completely crashes. My system specs are as follows:
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Manufacturer: DLS
Processor: AMD Athlon Dual Core Processor 5200BÂ 2.70 GHZ
Installed Memory (RAM): 1.50 GB (1.25 GB Usable)
32 Bit Operating System
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Aug 28, 2013
I'm working on a design and I have CC. I need to share it with a coworker, but they only have CS6. Will we have any problems working on the design on both platforms?
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May 26, 2013
I'm experiencing some problems with the rendering of some videos on AE CS4. I haven't had this problem before.
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When i first installed After Effects a few months ago, i tried to render videos and AE rendered them beautifully, without a single issue. After a while(some months) it started crashing in certain points of the videos, and after a while it couldn't render more than 300 frames(after 300 or less frames it crashed).
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I tried all the solutions available in this site and other sites, but none of them worked. I suspected that my computer had became slower over time and assumed that that was the problem, so I decided to reformat(myself) it as soon as possible.
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I thought i fixed the problem by formatting my PC. When i tried to render the same video , it couldn't go beyond 200 frames .how is it possible that before, AE could render the same video without crashing even once , and now (even after formatting) it can't go beyond 200 frames.
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Detail: when AE renders the video, it begins very fast and just crashes at a random frame ( not at the same frame every time)
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My PC specs:
Win7 ultimate SP1
Processor: Pentium(R) Dual-Core E700 2
3.00 GHZ 2.99GHZ
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INSTALLED Memory(Ram): 2.00 Gb (1,75 usable)
System type: 32-bit operating system
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Nov 9, 2012
I was already having this problem with Max2012 and now it seems to be persisting in Max2013. I am basically getting regluar random crashes. There seems to be no one specific cause, I can be poly-editing, unwrapping even just renaming objects.
However the most common regular cause is simply clicking on the Max start icon on the top left of the screen, to open, save, import or whatever. When this happens as soon as I click on the icon Max closes, doesn't try to save the file and gives no error message. It seems to be more susceptible to doing this after Max has been idling for a while or the PC has been woken from sleep, but not ALWAYS.
My PC is relatively new, graphics cards are updated, motherboard etc. The only thing I haven't updated is the bios.Max SPs' also installed.
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Dec 10, 2012
how the perspective grid works.But after making my one perspective grid i wanted to save it as a preset, because i want to work with it another time.
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This doesn't work! every-time when i save it and open..it doesn't look the same as when i saved it?I don't want to set all the points in the right place again and again, that's why i saved it..
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Sep 28, 2012
I get this error message every once and a while when it changes to outlines and I try to switch back to preview mode. I just added 16gb to my hard drive this month so there should be any issue of memory space on my computer.
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Oct 28, 2013
I have Illustrator CS5.
HP workstation with an intel xeon cpu. 64 bit
12 GB of RAM.
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I never had this problem before, but in the past few days this message keeps coming up, and converts the files to outline mode. It's happening to all kinds of illustrator files ranging is size from 2MB to 56MB, from simple drawings with gradient fills, to complex drawings with mesh. In most of the files, I'm working with vector images that I didn't create, but purchased from stock photo sites.
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Jul 8, 2013
Recently, I restarted my MAC and I'm not able to place images in AI or open AI files with images. Sometimes when I do place a jpg, it just shows a box.
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Some errors include:
• This file is not readable.
• Can't open the illustration.
• Can't finish previewing. Could not complete the requested operation.
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Jun 13, 2013
A document with many artistic text line. Downsaved as version 12. Some lines get converted to curves, some don't.
All lines same font, same point size. Using macro to save. Saving manually has prompt to keep as editable.
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Feb 13, 2013
I have Illustrator CS6 running on a 2011 iMac, 4GB RAM. Error message states it cannot finish previewing file and reverts to outline mode. I've read that this issue should have been fixed with the 64 bit upgrade in CS6. How can I improve the performance? More RAM?
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Mar 16, 2011
I'm using Max2011 64bit SP1 under win 7.I have modelled a scene with about 100.000vertices so not too much and shaded it with a few standart materials and a few material libs I downloaded. now max crashes sometimes while saving a scene... and makes that file corrupt! but it doesn't happen everytime just sometimes and the most time if the animation curves are opened and i animated something!
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Aug 8, 2006
everytime i save a file in photoshop CS2, pshop crashes. tifs, psd's, eps', pdf's - pshop crashes everytime.
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Apr 30, 2009
I recently upgraded to CS4, and am having a problem saving a flattened .psd file to .jpg (saving to any other format works just fine). When I try to save as a .jpg (RGB, 8-bit), the program partially locks up, and no .jpg file is created. The File menu has only two or three options, including Close and Open As, but I cannot actually select these options. All other menu options are grayed out; no tools work. I cannot quit Photoshop in this state without using Task Manager.
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Oct 24, 2012
When hitting saving for web and devices, Photoshop starts to render images but before it's done, it crashes. I get an error-popup with no text and the screen where normally the animation is shown is red. Then Windows comes with a crash report and I can only quit Photoshop. I have an animation of over 150 frames, but just some black and white lines, no color. I'm using Photoshop CS 5.5 on Win7.
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I tried deleting the preferences in AppData/Roaming etc, but no result, still crashes.My Photoshop is also updated to the latest version.
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Dec 6, 2012
I'm using autoCad 2013 for Mac on OS lion (Educational Version). Often when i'm working for longer periods, when I try to save my work, it will suddenly go to my desktop, and the program wont respond. My work then is lost, and I have to open the recovered file, or work from the Auto saved file, and sometimes they didn't save aswell.
My files are saved on a shared dropbox folder, with some external references. On relative paths, i've unatteched them and it still crashes. I've tried the _audit command, and that didn't work either. I've been searching with appload for the MdiTab17.arx entry and try to unload it, but I can't find that file (maybe it's a windows solution).
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Feb 2, 2014
InDesign CC 9.2 x64 crashes when saving as .idml. I have tried reinstalling but the problem persists.
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Mar 12, 2013
Just started having an issue with PS CS6 crashing each time I try to save a file, I've scoured multiple forums, re installed, checked fonts library.
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Oct 10, 2013
I am using PDSU 2014 Ultimate. 90% of the time I go to save an assembly, Inventor crashes and comes up with an error report.
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Oct 13, 2011
When I save the drawing it crashes, only happens in 1 drawing. Recovers fine, but has 1795 errors, but can't save it will still crash, but saves the changes just have to recover again. Have tried Auditing, Purging, -Purge, Proxygrafics set to 0 per something I read when I searched this problem, short of wblocking everything out and putting it into a new drawing? Noticed also I have to type in filedia and set it back to 1 everytime as well.Â
This company brings things in from everybody, so I'm sure it flooded with all sorts of diffrent apps info. Even though I keep telling them only take what you need they dump the architects, mechanical, landscape, everybodies drawings into 1 design file, not using xrefs, for even the survey is blocked in. Only other thing in this drawing a 1 png file and a pdf. This drawing also contains over 20 layout tabs alot but don't think it causing this problem. If your wondering dwg size its only 4mb.
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May 29, 2012
my CS6 keeps crashing constantly. Sometimes it's after I click a tooltip, sometimes it's when I save, sometimes it's when I use a keyboard shortcut. I get the same crash report every time:
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Problem signature:
 Problem Event Name:   APPCRASH
 Application Name:   Photoshop.exe
 Application Version:   13.0.0.0
 Application Timestamp:   4f61c045
 Fault Module Name:   atio6axx.dll
 Fault Module Version:   6.14.10.10834
[code]...
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