AutoDesk Smoke :: Can't Export Media - QuickTime In Particular
Oct 30, 2012
PR5. Up until this release, I haven't had a problem exporting quicktime movies. I have a 2:30 long video that I'm trying to export with no success, at best I'll get 30 seconds of my project. I'm not as familiar with Smoke setups and preferences
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Feb 28, 2014
I'm trying to export quick times from smoke 2013 but it's failing the whole time. The engineer installed sp2 but I realized that the system has still installed the sp1, has it something to do?, I have to uninstall sp1 and then install sp2?, I mean, have I to install the smoke again? In the company where I'm working with there are two smoke systems and I'm opening the backburner monitor and appears the two systems, is it good?, The error that that the system has is:
SMOKE-01.local [error] 2891913768 transcoderMediaProvider.C:312 02/25/14:18:36:16.886 Cannot get type of clip IFFFS-158:/stonefs/TC_-_BOXING/workspace/Media Library/_Export_140225_161339_1/H_16777343_S_1393362820_U_578586/hires: Library _Export_140225_16
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Aug 3, 2012
I tried exporting a container, but that didn't work.... Is there any other way?
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Aug 9, 2012
I've cut a 23.98 1080HD teaser via imported R3D source. Brought the source in at half res, so a little bigger than 1080HD however have been processing re-sizes in SoftFX.
The program plays perfectly fine in smoke, but I'm getting stuttering playback anytime I export a Quicktime. It's a constant, intermittent stutter every second or so.
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Oct 4, 2012
I can't export to Quicktime - job permanently stuck waiting, tried the backburner rest suggestions but still no luck.
Frequent crashes as well as features not working - at PR4 I would have thought things would be better than this.
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Jan 18, 2013
Exporting 25fps QTs using H264 1080i (10mbit) settings produces quick times that jump at the start and have strange frame rates (20.7 and 25.17).
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Feb 15, 2012
I am exporting a 2 hr movie as Apple Pro Res (LT). Last week this happened within 5 hrs but today the export is very slow. It renders about 20 frames and then stops, 20 more frames and then stop. This is very strange.
Smoke 2013 Ext1
17" Mac Book Pro
OS X 10.8.5
16 GB RAM
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Jul 11, 2012
I cannot Export QuickTime any Codec ( h264 / 444 / 442 / mp4 / PNG / Jpeg )in Smoke for Mac 2012 SAP1 - Export Media.
I can export it before but not today.I get "Error Get Frame 0" - What Does is mean ? and What is the cause ?
I try to reinstall backburner(2012.1) and mio (2012.1) not work.So i can export in sequence format like DPX / Jpeg that useless.
Just Download Utility with same version of your Smoke and Reinstall : Wiretap Gateway/Wiretap Central/MIO and BackBurner.
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Mar 15, 2012
I get this prompt while copying sequences between projects with gateway-linked footage, and I'm not sure what it means.
---------------------------------------------------------------------
CLIP MGT: Unmanaged media contained in selection. Store media on Wire?
---------------------------------------------------------------------
Is it asking me if I want to store a local copy or stonifize the media?
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Aug 11, 2013
I haven't been able to export (render) a small animation to Quicktime in Photoshop CC. I still have Photoshop CS5 installed and it is not a problem there. The only option I have in CC is to export to "Photoshop Image Sequence". Adobe Media Encoder is grayed out.
If it means anything, I'm using Windows 7 in a 32 bit environment, not 64.
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Feb 26, 2014
Every Quicktime I import and cache into my project won't play audio, even though the audio tracks show up in the timeline with waveforms and the seqeunce specs match that of the source audio. Apparently Flame users are having similar problems. I'm having to strip out the audio into AIF for separate import and re-sync.
Oddly enough, I can hear the audio prior to import when playing the preview clip in Media Hub.
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Nov 1, 2012
I have noticed that when exporting a Quicktime from release 5 the Background Process window wont show the actual progress so there is no way of knowing if it is working or how long will it take.
Smoke 2013 Ext1
17" Mac Book Pro
OS X 10.8.5
16 GB RAM
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Jun 15, 2012
When I export a quicktime from colorbars (or any other clip) the levels are raised as opposed to exporting a targa or tif file. I tried it as uncompressed and png with the same result.
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Dec 14, 2012
I can't render anything and I know this has been addressed before, but I still don't see a solution, I have no Available Local Services under my Preferences/Backburner. We wan't to purchase smoke but can't trust that it will work on our system.
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Jan 25, 2013
Is there a way to save a CFX set up with its media (in my case, still images) as a preset to be used in other projects?
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Sep 8, 2012
I have just tried plugging a Samsung SSD capable of 400+MB/s into a thunderbolt caddy. In action and on the desktop it behaves as normal. But in the player it plays at about 100fps. how to get it to play at speed.
The project config is HD 25 psf free. Smoke SAP2 SP2ssd_storageplaybackspeedissue.mov
[URL]
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Oct 3, 2012
Working in Smoke 2013 pre-trial v3, and I've been wondering why every clip I import has the resize filter? Every video and graphic in the XML has a resize filter even though they are they same aspect ratio as the sequence. I've tried this with a NTSC and 1080i sequence and they've both had the same issues. I even imported a clip through the media hub and I had the same result. When I look at the clip in Final Cut, it is the same setting as the sequence so I don't have to render. In Smoke, I enter the resize editor and I don't see any resizing.
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Aug 25, 2011
I've been trying to import a XML from FCP (xml version 2), bun everytime I only get a timeline with unlinked media...
I placed the XML one directory above my media. But when I drag the XML into my library (having Store Local Copy turned on), I only get the "empty" timeline...
When I try to relink my media from the gateway, it's not relinking anything (it says, no video and audio found). Is there no way to import an XML without having to import the original media into my library? Also, no matter what kind of clip I'm importing, it always soft imports my clips, although store local copy is turned on...
Attached is a picture with the settings for my xml import (and on top the unlinked xml, which says SOFT, although, as you can see on the bottom of the screen store local copy is enabled).
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Dec 2, 2012
I got a clip imported with cache ON. So it's transcoded into stone and not linked to original file. When i check the file info, there's no path to original file, so i don't know where is the source path. I put that clip on timeline, and press 'pre-processing' button, i got error msg : 'cannot find the original media'. How can i fix this since the clip's info itself shows no track to the original file.
Actually, i know where the location of the original clip is. It's in one of my external drive, if i reconnect the drive then it will fix the error.
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Oct 17, 2013
Trying to conform Canon C300 MXF media from 3 different drives. My source footage is spread across 3 TB of portable drives, so I'm trying to conform each drive's footage, cache the media, then move on to the next drive.
This mostly worked, but there's about a half dozen clips that refuse to cache for some reason. Everything looks fine when the drive is plugged in - then I consolidate handles, then go to the sequence and choose CACHE MEDIA - Backburner kicks in and says 100% complete.
But then I have to quit Smoke to eject the drives and connect a different one, and when I start Smoke again, MOST of the clips are there, but some of the clips are not. They do not say Unlinked or checkboards - but they are just black. (One time it showed RED frames - WTF??). If I reconnect the HD, the clips show up, so it's obviously still reading it from the portable drive.
Is there an option to force cache individual clips?.
I tried unlinking/relinking thos problem clips, and even Hard Committing the GAP layer above - and those few clips still do not cache - even the hard commit goes black when the drive is disconnected. How is that even possible? Do I need to add an Axis Effect to force a render, then commit those frames?
why the BB would say 100% complete, but not all clips are truly cached?
SmokeUser since 2012
MacPro w/ K3
32 GB RAM
CalDigit HdPro2 RAID
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Aug 10, 2012
I'm having some difficulties in importing the material for the 2013 Smoke PR-2, when he gets care LINKED with the file, if I change the file folder on the desktop it disappears. How should I proceed?
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Mar 4, 2014
I've been archiving then deleting projects out of Smoke. However, my media hard drive is not gaining available space.
Is there a safe way to purge any unused media?
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Jul 4, 2013
This is similar to something I have asked for before regarding managing media in remote/networked machines. But I can't find a way to delete media (individual clips or folders) from a nother project within my machine without switching to/loading up that project. At present in 2012 and as far back as I can remember I have had the ability to move and manage media withing other projects on the host machine as well as remote/networked machine.
Is there a button/preference I'm missing as this is integral to the workflow I use.
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Sep 19, 2012
I was trying to find in the documentation a section about importing media and replacing media. I work at a VFX facility where we mostly work with EXR sequences and getting our footage as RED files.
So in an ideal world we would do the conform in Smoke and push out EXR files for the vfx/nuke/maya guys. And then be given back a EXR sequence with the timecode still intact.And in an ideal world, we would not get new EDL's from the offline facility in the middle of the project.
All of the above is a urban myth, the ideal world doesn't exist.And now for some questions from a not-so-ideal-world-situation.
1.) So how would you in Smoke2013 go about and compare EDL's so that you don't need to conform things that you already have?
2.) What if a clip is just 15 frames longer in the new EDL, would it be possible to extend a already existing clip?
3.) EXR's has lost their timecode, but we know with clip it is, how do we replace the clip? And would it be possible to "tag it" with a new timecode.
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Jun 17, 2013
I wonder how many of you would love to have that back. Cant find a poll option here. So guess just reply. Not that its gonna change anything. But atleast we would know how many wish to see it as it used to be. May be AD might have second thoughts.
Currently dancing between Flame Premium 2013x2sp3/2013Sp4 nd Smoke on mac 2013Ext1
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Jul 26, 2012
Few times already, deleted one media storage in smoke setup and tried to ad another one, and it doesn't want to add. every time i reload it's empty. Only work around is to to uninstall Smoke and install again and then to add new volume.
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Sep 5, 2012
I have a timeline made in Smoke and I'm wanting to only export a section of it. In other programs I would set an In and Out point and it would export just the range I've selected, but in Smoke.
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Feb 14, 2013
I am trying to cache some exr files and for some reason Smoke can´t read the files:
Using the media hub I am able to view the exr file and can work with them as long as I don´t cache them. As soon as I cache them they are black and I get the message "unable to read media"
Is this some known bug? Backburner works perfectly (after tweaking some things with Mikes great tutorial), I can cache other files but not these exrs.
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Feb 2, 2013
The Thumbnail in the media library are not useable. They need to be larger. I know the desktop is also an option, but for quick scanning, they don't serve there purpose.
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May 12, 2011
i have done a new media storage on the smoke setup window, how do i delete it now?
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Dec 22, 2012
How I can reload my media when it is updated on server. Imagine I conformed and few shots got graded and I have to reload them. I just look for a simple trick to reload my media and see the update version on my timeline.
Smoke 2013 Ext1
Mac OS X 10.7.5
2*2.4 Ghz Quad-Core Intel Xeon
14 GB RAM
Quadro 4000
AJA Kona 3
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