I am now getting a unspecified error when I try to create a disc. It tells me to:send the file C:documents and settingsxxxlocal settings empvstudio_14.0.1.3_20101220_083832.DMP to tech support. Trouble is there is no technical support unless I have a paid subscription. I cannot read the file because windows xp will not recognize it. I see nowhere on here that I can attach the named file.
View 14 RepliesI am trying to burn a non-HD project onto a Blu-Ray Disk and every time after the video/audio stage I get the "unspecified error" message. I have now wasted 6 Blu-ray disks trying to solve this problem. I have reloaded the software and uploaded the patch. I have checked and all my drivers are up to date.
Files are not corrupted as I have checked. I have even tried this on a 16 second video and it fails. I can burn it to DVD but the quality is poor. I have tried reducing the speed to the lowest setting at 4X. It is writing to the BD-R as mentioned but the content is not recognized. If I write it to a Blu-ray file it appears to work.
I I have VideoStudio Pro X5. I installed it and tried to open. But it became fail. So I retried it by using administrator mood. But it also useless. Then I re installed it. But the problem is same,
At sometime, when I tried to open it, It appears welcome window like this,
On Windows 7 OS (64bit) getting the following error when attempting to burn a DVD: Unspecified error 5:0:0
I've attached a jpeg image containing the error.
Tried looking in the knowledgbase, but of course it's under construction. Tried contacting support, but of course the chat system is down. Then to add insult to injury, friggin Corel wants to charge me $15 to describe to them this burn error on their product. If I had known that this was the quality of product and level of support I was going to receive, I never would have purchased this product.
System info:
Box: Shuttle Inc SG45 V10
OS: Windows 7 Ultimate (x64) (build 7600)
CPU: 2.67 gigahertz Intel Core2 Quad Q9400
RAM: 8GB
Disc: 1.5TB (spread across 3 discs)
I am getting the same error trying to burn a BluRay. The preview looks perfect, but I just keep making expensive coasters. When burning DVD's is to create a "Disc Image" first, but when I try this for a BluRay, that option is greyed out and not selectable.
How to create a BluRay image file so I can access it from the tools menu and choose "Burn from disc image"? What is causing the 'unspecified error" when trying to burn a BluRay?
Have burned several projects with X4 and this is the first time I have come across the unspecified error during the burning process.
Empty time line
Create Disk
DVD
Add VS Project
Project Settings
Do not convert (check)
Treat MPEG audio as non-DVD compliant (check)
Auto repeat when disk playback ends (check)
Upper field First
No motion menu
No music track
Recording Format: DVD Video
Create to disk (check)
Normalize audio (have done it checked and unchecked and still have the error.
I am trying to create a Photo Slideshow in VideoStudio Pro x6 - during the editing preview or when I try to share the program crashes with an unspecified error. The original project was 8 Minutes and the preview would crash at about the four minute mark. I thought it was possibly the length of the project so I tried split the number of photos in two and put half into a project that previewed and exported fine, dropped the other half in a second project that would then crash at random spots in the preview process. Tried deleting several of the photos, thinking maybe the format of the photos, but that did not work. Is there a know error in the creation of photo slideshows by any chance? I have tried this on two different laptops, one windows xp the other windows 7.
Error Signature -------------------------------------------------------------------------------------------
AppName: vsutio.exe AppVer: 16.0.0.0 ModName: u32jpg.fio ModVer: 1.0.0.0 Offset: 00004ee4
___________________________________________________________________________________________________
As a note, I was originally attempting this in studio 11, which I own and it was doing the same thing. I downloaded x6 thinking it might fix the issues because of better compression, etc. I would like to purchase x6, I love the interface and ease of use and built in effects, but I can see having to do many of these types of projects and would like to be sure that it will function properly.
When I open the program the start up loading image come up then an error box saying that an unspecified error has occur and I should contact customer support. What devices are involved and their mode of connection?: No devices really just trying to open the program on my laptop The Version of program is being used: x4 list all patches/updates that have been installed relating to that version of the program.: I just installed the 2nd patch after this started happening hoping it would fix it, I tried to install the first one but it didn't work. Details of the source files.: Not sure what this means? I don't really think it applies since its before I can even open projects
I use a windows 7 notebook, 4 gig of ram. This problem just popped up tonight, I am still able to open x3 on my computer though. When I did some lookin at the event logs, its showing that the problem file is the psiclient?
I'm in a real pickle: Bought a top shelf Sony V. Cam. In HD the format is AVCHD, which X5 Pro doesn't want to know. The Sony software,'Play Memory Home' only allows basic editing like trimming of clips. So I tried 'Batch Convert' and picked MPEG as target to edit my 1 hr 4 mins of Kruger Park wildlife, which entails hours of work. When I start on the disc burning procedure (or video file production) after several mins I get the 'The program encountered an unspecified error and will be closing down',
I have tried different output choices, like 'DVD" or 'AVCHD' at different compression,tried deselecting hard- and software acceleration etc, to no avail, same error every time, I get told to send the Dump file to Corel for analysis, fat lot that would do! If I started with a conversion to a different file system I would probably have to go through the editing again, sound, transitions and all?
I can not start my VideoStudio X5. ERROR MESSAGE: The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump file for analysis. URL....
View 8 Replies View RelatedI have an mpg file which I am trying to burn to disc using VS4 but when it gets to 99% of the conversion it sticks and I get an unspecified error message and I cannot burn the file.
View 5 Replies View RelatedJust a heads up on an old issue which still exists in the burning module of X4. Apparently nothing has been updated from X2 other than reintegrating it with the editing software. Unspecified is maddeningly vague but If you get this message during the authoring stage it may be due to a glitch in some of the menu templates. I have found that using certain menu templates if you uncheck the "motion menu" box it will crash the production at the final stage with this message occurring. If this happens you must leave the motion menu box checked (which is the template default) even though you aren't using a motion menu. It appears to have no effect on the finished product. I have found this glitch with a number of the text menu templates that I like to use. I know it took me some effort to figure this out back in X2.
View 14 Replies View RelatedI'm running Pro X5 (trial version). I am getting this same error. I tried to follow the recommendations at [URL], but I still get the same error within a couple seconds after clicking "Burn", right after the DVD drive spins up. Note that my media is Memorex DVD+R Lightscribe 16x. I tried selecting both "Maximum" speed and 8x. Same problem in both cases. FYI, my laptop hard drive is a SSD. I want to be sure this application works completely before purchasing it. The file I"m trying to create is only 10 minutes long and 426MB.
View 1 Replies View RelatedI bought the VideoStudio x5 yesterday. When i try to open the program, a message appears:
The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump file for analysis
C: UsersAndersonAppDataLocalTempvstudio_1.6.0.272_20100308_015620.DMP
I am running:
windows 7 - ultimate 64bits
Video: GeForce GTS250
RAM: 8gb
Directx 11
I have been creating/editing 3 separate projects/movies over the past few weeks and lately it seems that every time I exit X4 (after saving) the program exist the screen and then I get a window displaying the following error -The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump for analysis and it displays the location of the .DMP file.Now I now on the face of it this doesn't affect me as it only occurs when I exit X4?
Should I send the DMP file or would that just be a waste of time (ie does the Corel 'engineers' actually check the DMP file users send them and do they reply?
Whenever I try to Burn my project to a DVD I get an unpsecified error after about 10 minutes and the program forces a shutdown. The progress shows that it is Converting the Title 001/001. I took a quick look at the DMP file and it looks like it has something to do with permissions of the program. I'm using Win 7 64 bit OS, Visual Studio Pro X4 SP1. What is the default location to have all of your videos and project files so that there are no permission problems whe you go to burn DVD?
View 2 Replies View RelatedI'm going to try this again.
Machine specs:
Dell Latitude E6510
I7-640m
8gb memory
Nividia 512mb
1920x1080i screen
250gb 7200rpm drive
Windows 7 professional 64 bit
VideoStudio x4
Camcorder is a Sony HDR-CX550v recording in HD-FX mode with output of .mts AVCHD file.
I purchased a copy of VideoStudio x4 last week and have been using it successfully until last night. I have been able to put several clips together, render and burn to an AVCHD disc with no problems. Whenever I try to burn clips to a DVD I get an Unspecified Error 5.0.0. I have searched the knowledgebase and performed all the updates to DirectX, windows 7 and X4 software.
I have been having a problem with large file being burned onto a DL dvd disc. Eery once in a while when I try to burn the file it will go so far and then stop with a unspecified error 5.0.0 cannot complete. It will work sometimes and at other times it will quit working. I have been using verbatum DVD+R DL disc which have worked but not all the time. It is frustrating throwing away disc because it is getting an error.
View 2 Replies View RelatedI get it on closing the Video Studio Pro 14.1.0.107.(S.Pac 2) I initialy got it when trying Corel's trial download so went and bought the Package, retail, thinking (foolishly) that that would solve the problem. I have spent hours on line with Corel Tech who said it was a conflict with jscript.dll in Explorer 9. I reverted back to Explorer 8 but no luck. It makes no difference whether V.S has files active or not so it is not a function of source files.
As youcan see on my profile - Windows 7, Home premium; 3.2 Gig Intel Core2 Duo; 3518 MB RAM; 500 Gig HD; 1024 MB NVidia GT 440 Video card.
I am trying to install Windows Cleanup Utility from the following link to cure an unspecified error due to a temp file in the hope of stopping this happening again.I have done a disc clean up and deleted temp files manually. ftp://ftp.corel.com/pub/Installer/MSICleanup.exe This does not work……”.problem loading page “ Is there another working link to access this ?
View 7 Replies View RelatedHaving an issue with an unspecified error (5.0.0) when burning DVD to file.
I've created the project as a single Mpeg-2 file as suggested...then added chapters and a DVD menu etc. When i burn it gets to 99% then as it's finishing... Boom... Unspecified Error.
24 Bit 720x 576 , 25fps
DVD-PAL 4:3
Variable 4000kbps
Audio 224kbps
Theres an audio file and couple of JPEGS on the menus if that makes and difference?
I need to burn video.... whenever i burn, it stop and appear unspecified error 5.0.0.
these are the spec:
PAL ( 25fps)
MPEG files
24bits, 720 * 576, 25 fps
Lower Field First
(dvd-pal), 4:3
video data rate: Variable ( Max 8000kbps)
LPCm Audio, 48000 Hz, stero
I'm having a hard time creating MP4 HD files. It's always gone well, but recently it seems that I get to around 99% rendering, and then it crashes. I get the message "The program has encountered an unspecified error and has stopped functioning"
I'm running an older dual core intel T2080 CPU with Vista, nothing fancy. It seems to happen with videos that are around an hour and a half. If I keep my videos to around an hour it will complete the rendering process. I am able to see the final 8GB file that was created, but it won't play as the rendering wasn't 100% finished with the longer video. This whole thing happens on different PC's so it's not my program installation.
I am trying to create a Blu-ray disk image in X4, but that option is grayed out. The video is 1440x1080 - shot on a Sony camera.
It will let me create the folders and will offer to burn a disc (but I don't have a blu-ray writer).
I am looking to create an ISO for two reasons:
1. To burn a disk from the image later when I do get a burner; and
2. To play through my WD Live (it plays ISOs)
I prefer the ISO to just the folders because it is is in just one neat file.
I have a new computer with Windows 7. I just loaded VS x2 with all the patches and extra content. I can create projects fine but when I try to "share" and create a disk nothing happens. I clock on the "create disk" button and a small square grey box appears next to the button but nothing else happends.
I have the most current Windows 7 drivers & updates and drivers for my disk drive. It worked fine in Windows XP.
Tonight I created my first DVD disk (ie authored a DVD) using X4 which I purchased last year.It seemed to take a much longer time to complete especially the creation of the title (menu?) than what I am used to using VS10.
Is this normal?
Is this a known 'problem' with X4?
What are others using to author a DVD?
Should I use VS10 to 'create disk'?
BTW I authored using the same characteristics as I used when I created my DVD file (create video file) so I don't think that it re-rendered.Also I am creating a 'standard definition' DVD not high def.
I am trying to use Video Studio Pro X2 to create a DVD on my new Windows 7 PC. I have produced the project file (95 minutes) and am now ready to burn the disk. I have used the software before on my old PC (Windows XP) with no problems. From the "Share" menu I selected Create Disk and DVD.
I am trying to amend the Project Settings in order that the project file (lasting 95 minutes) fits nicely on a 4.7Gb Disk. I have set-up a Disk Template (which should hopefully produce a file about the right size) and want to select that template for my project. The problem I am having is that when I select Create Disk, the Project Settings button is not displayed, so I cannot select the template I have set-up. The Project Settings button should sit just to the right of the Settings and Options button on the bottom left of the screen, just under the main panel (according to page 146 in the manual), but on my screen (see image attached) all I can see is the Settings and Options button, and then a half-obscurred "Next" button (which should sit on the right of the page, but on my page it is on the left, partly hidden by the Settings and Options button). There is also no "Close" or "Change Display aspect ratio" buttons visible too, which are shown in the manual, but don't appear on my screen.
This is the first time I have used VS Pro X2 on my new Windows 7 PC - it worked fine on my old XP machine and I have never had this problem before. I am now using Windows 7 (64 bit version). I have tried doing a "Repair" to Pro X2 using Control Panel, but this has made no difference...I am still getting this corrupted page without the very button I need to change template. Any way I can create a file that is about the right size to fit on a 4.7Gb blank Disk.
I would like to use Corel DVD Factory to "Create Video Disk". I have created my mpg (Movie Clip) vidoe file and have placed it in a "c:video" directory tree.
How can I user Corel DVD Factory to Create Disk and drag/drop my file to that application?
When I "Select Photos and Videos" it brings up the Library but it doesn't show what I want and I'm not sure how to navigate tothe .mpg file I created so that I can drag/drop to the Media Tray.
How to create an MPEG2 file before creating the disk, I just tried to do this and although I'm using 1080/50i footage in 16:9, the only options it gives is below.
I am now trying to render using the optimiser in custom mode which gives me the settings I need, i.e. higher data rate and 16:9, but still cant adjust the audio type etc.
MPEG files
24 bits, 720 x 576, 25 fps
Upper Field First
(MPEG-2), 4:3
Video data rate: Variable (Max. 6000 kbps)
Audio data rate: 224 kbps
MPEG audio layer 2, 48 KHz, Stereo
Is there a better way of creating the MPEG2 file.
Using X5 pro, a project comprising an introduction and 6 clips was created, with menu. Each clip has its own sound (voice and music). The rendering config included 2 pass conversion and normalise sound checked, for creation of a disk image on an HDD folder. The preview worked fine - vision and sound OK. Because there were multiple disks to be made, the image creation also worked fine, as did the burn disk from iso.
But when the resulting disk was played back after burning, the first clip on it had no sound. Imagery fine, just no sound. It wasn't an isolated case. A repeat try - with particular care to check this aspect, ie sound on the clip, was OK during preview - got the same result in the final disk.
I've just completed my first project and when I attempt to create a video file for hard disk output I'm unsure what option I should select from the drop down box that gives me the highest quality without re-rendering the video.
My AVCHD 50p original files are according to the file properties in VSP -
PAL HDMV
H.264 Video
24bits, 1920/1080, 16.9
50.000 frames/sec
Variable bit rate (max.26000 kbps)
Dolby Digital Audio
48000 Hz, 5.1 channels 384 kbps
So it looks like I need to select AVCHD 1920x1080 50p however in the properties for that file creation, the video bitrate is max 20000 kbps (my video 24.7) and audio is only 2.0 (my audio 5.1).
I really would like to retain the 5.1 audio and my higher video bitrate.
Also when I view the project properties the video is shown as 1024 x 576.
PAL double (50 fps)
Microsoft AVI files
24 bits, 1024 x 576, 50 fps
Frame-based
Uncompressed
PCM, 48.000 kHz, 16 bits, 5.1 Channels