VideoStudio :: When Try To Burn Clips To DVD - Get Unspecified Error 5.0.0
Mar 27, 2011
I'm going to try this again.
Machine specs:
Dell Latitude E6510
I7-640m
8gb memory
Nividia 512mb
1920x1080i screen
250gb 7200rpm drive
Windows 7 professional 64 bit
VideoStudio x4
Camcorder is a Sony HDR-CX550v recording in HD-FX mode with output of .mts AVCHD file.
I purchased a copy of VideoStudio x4 last week and have been using it successfully until last night. I have been able to put several clips together, render and burn to an AVCHD disc with no problems. Whenever I try to burn clips to a DVD I get an Unspecified Error 5.0.0. I have searched the knowledgebase and performed all the updates to DirectX, windows 7 and X4 software.
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Apr 22, 2011
On Windows 7 OS (64bit) getting the following error when attempting to burn a DVD: Unspecified error 5:0:0
I've attached a jpeg image containing the error.
Tried looking in the knowledgbase, but of course it's under construction. Tried contacting support, but of course the chat system is down. Then to add insult to injury, friggin Corel wants to charge me $15 to describe to them this burn error on their product. If I had known that this was the quality of product and level of support I was going to receive, I never would have purchased this product.
System info:
Box: Shuttle Inc SG45 V10
OS: Windows 7 Ultimate (x64) (build 7600)
CPU: 2.67 gigahertz Intel Core2 Quad Q9400
RAM: 8GB
Disc: 1.5TB (spread across 3 discs)
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May 22, 2011
Have burned several projects with X4 and this is the first time I have come across the unspecified error during the burning process.
Empty time line
Create Disk
DVD
Add VS Project
Project Settings
Do not convert (check)
Treat MPEG audio as non-DVD compliant (check)
Auto repeat when disk playback ends (check)
Upper field First
No motion menu
No music track
Recording Format: DVD Video
Create to disk (check)
Normalize audio (have done it checked and unchecked and still have the error.
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Dec 10, 2012
I have an mpg file which I am trying to burn to disc using VS4 but when it gets to 99% of the conversion it sticks and I get an unspecified error message and I cannot burn the file.
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Sep 27, 2012
I'm running Pro X5 (trial version). I am getting this same error. I tried to follow the recommendations at [URL], but I still get the same error within a couple seconds after clicking "Burn", right after the DVD drive spins up. Note that my media is Memorex DVD+R Lightscribe 16x. I tried selecting both "Maximum" speed and 8x. Same problem in both cases. FYI, my laptop hard drive is a SSD. I want to be sure this application works completely before purchasing it. The file I"m trying to create is only 10 minutes long and 426MB.
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Dec 28, 2012
I have been having a problem with large file being burned onto a DL dvd disc. Eery once in a while when I try to burn the file it will go so far and then stop with a unspecified error 5.0.0 cannot complete. It will work sometimes and at other times it will quit working. I have been using verbatum DVD+R DL disc which have worked but not all the time. It is frustrating throwing away disc because it is getting an error.
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Dec 26, 2010
I need to burn video.... whenever i burn, it stop and appear unspecified error 5.0.0.
these are the spec:
PAL ( 25fps)
MPEG files
24bits, 720 * 576, 25 fps
Lower Field First
(dvd-pal), 4:3
video data rate: Variable ( Max 8000kbps)
LPCm Audio, 48000 Hz, stero
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Feb 16, 2013
I am trying to burn a non-HD project onto a Blu-Ray Disk and every time after the video/audio stage I get the "unspecified error" message. I have now wasted 6 Blu-ray disks trying to solve this problem. I have reloaded the software and uploaded the patch. I have checked and all my drivers are up to date.
Files are not corrupted as I have checked. I have even tried this on a 16 second video and it fails. I can burn it to DVD but the quality is poor. I have tried reducing the speed to the lowest setting at 4X. It is writing to the BD-R as mentioned but the content is not recognized. If I write it to a Blu-ray file it appears to work.
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Oct 16, 2012
I I have VideoStudio Pro X5. I installed it and tried to open. But it became fail. So I retried it by using administrator mood. But it also useless. Then I re installed it. But the problem is same,
At sometime, when I tried to open it, It appears welcome window like this,
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Sep 26, 2013
I am getting the same error trying to burn a BluRay. The preview looks perfect, but I just keep making expensive coasters. When burning DVD's is to create a "Disc Image" first, but when I try this for a BluRay, that option is greyed out and not selectable.
How to create a BluRay image file so I can access it from the tools menu and choose "Burn from disc image"? What is causing the 'unspecified error" when trying to burn a BluRay?
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May 2, 2013
I am trying to create a Photo Slideshow in VideoStudio Pro x6 - during the editing preview or when I try to share the program crashes with an unspecified error. The original project was 8 Minutes and the preview would crash at about the four minute mark. I thought it was possibly the length of the project so I tried split the number of photos in two and put half into a project that previewed and exported fine, dropped the other half in a second project that would then crash at random spots in the preview process. Tried deleting several of the photos, thinking maybe the format of the photos, but that did not work. Is there a know error in the creation of photo slideshows by any chance? I have tried this on two different laptops, one windows xp the other windows 7.
Error Signature -------------------------------------------------------------------------------------------
AppName: vsutio.exe AppVer: 16.0.0.0 ModName: u32jpg.fio ModVer: 1.0.0.0 Offset: 00004ee4
___________________________________________________________________________________________________
As a note, I was originally attempting this in studio 11, which I own and it was doing the same thing. I downloaded x6 thinking it might fix the issues because of better compression, etc. I would like to purchase x6, I love the interface and ease of use and built in effects, but I can see having to do many of these types of projects and would like to be sure that it will function properly.
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May 19, 2012
When I open the program the start up loading image come up then an error box saying that an unspecified error has occur and I should contact customer support. What devices are involved and their mode of connection?: No devices really just trying to open the program on my laptop The Version of program is being used: x4 list all patches/updates that have been installed relating to that version of the program.: I just installed the 2nd patch after this started happening hoping it would fix it, I tried to install the first one but it didn't work. Details of the source files.: Not sure what this means? I don't really think it applies since its before I can even open projects
I use a windows 7 notebook, 4 gig of ram. This problem just popped up tonight, I am still able to open x3 on my computer though. When I did some lookin at the event logs, its showing that the problem file is the psiclient?
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Sep 17, 2013
I'm in a real pickle: Bought a top shelf Sony V. Cam. In HD the format is AVCHD, which X5 Pro doesn't want to know. The Sony software,'Play Memory Home' only allows basic editing like trimming of clips. So I tried 'Batch Convert' and picked MPEG as target to edit my 1 hr 4 mins of Kruger Park wildlife, which entails hours of work. When I start on the disc burning procedure (or video file production) after several mins I get the 'The program encountered an unspecified error and will be closing down',
I have tried different output choices, like 'DVD" or 'AVCHD' at different compression,tried deselecting hard- and software acceleration etc, to no avail, same error every time, I get told to send the Dump file to Corel for analysis, fat lot that would do! If I started with a conversion to a different file system I would probably have to go through the editing again, sound, transitions and all?
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Dec 20, 2012
I am now getting a unspecified error when I try to create a disc. It tells me to:send the file C:documents and settingsxxxlocal settings empvstudio_14.0.1.3_20101220_083832.DMP to tech support. Trouble is there is no technical support unless I have a paid subscription. I cannot read the file because windows xp will not recognize it. I see nowhere on here that I can attach the named file.
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Feb 1, 2013
I can not start my VideoStudio X5. ERROR MESSAGE: The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump file for analysis. URL....
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Mar 10, 2011
Just a heads up on an old issue which still exists in the burning module of X4. Apparently nothing has been updated from X2 other than reintegrating it with the editing software. Unspecified is maddeningly vague but If you get this message during the authoring stage it may be due to a glitch in some of the menu templates. I have found that using certain menu templates if you uncheck the "motion menu" box it will crash the production at the final stage with this message occurring. If this happens you must leave the motion menu box checked (which is the template default) even though you aren't using a motion menu. It appears to have no effect on the finished product. I have found this glitch with a number of the text menu templates that I like to use. I know it took me some effort to figure this out back in X2.
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Aug 20, 2012
I bought the VideoStudio x5 yesterday. When i try to open the program, a message appears:
The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump file for analysis
C: UsersAndersonAppDataLocalTempvstudio_1.6.0.272_20100308_015620.DMP
I am running:
windows 7 - ultimate 64bits
Video: GeForce GTS250
RAM: 8gb
Directx 11
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May 2, 2012
I have been creating/editing 3 separate projects/movies over the past few weeks and lately it seems that every time I exit X4 (after saving) the program exist the screen and then I get a window displaying the following error -The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump for analysis and it displays the location of the .DMP file.Now I now on the face of it this doesn't affect me as it only occurs when I exit X4?
Should I send the DMP file or would that just be a waste of time (ie does the Corel 'engineers' actually check the DMP file users send them and do they reply?
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Oct 30, 2011
Whenever I try to Burn my project to a DVD I get an unpsecified error after about 10 minutes and the program forces a shutdown. The progress shows that it is Converting the Title 001/001. I took a quick look at the DMP file and it looks like it has something to do with permissions of the program. I'm using Win 7 64 bit OS, Visual Studio Pro X4 SP1. What is the default location to have all of your videos and project files so that there are no permission problems whe you go to burn DVD?
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May 9, 2013
I'm trying to find a way of adding "film burn" or "light leak" effects (which give a faded, colour distorted, 70s look) to clips while editing in VSProX4. I'm working with SD avi clips, in a 4.3 aspect ratio (made with Mpeg Streamclip). find something like a "grunge" effects plug-in, compatible with VS ProX4, that is not too expensive.
My OS is windows vista, 32 bit with a 98G hard drive and 4G of ram (on Toshiba Satellite Intel duo laptop).
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Dec 6, 2011
I get it on closing the Video Studio Pro 14.1.0.107.(S.Pac 2) I initialy got it when trying Corel's trial download so went and bought the Package, retail, thinking (foolishly) that that would solve the problem. I have spent hours on line with Corel Tech who said it was a conflict with jscript.dll in Explorer 9. I reverted back to Explorer 8 but no luck. It makes no difference whether V.S has files active or not so it is not a function of source files.
As youcan see on my profile - Windows 7, Home premium; 3.2 Gig Intel Core2 Duo; 3518 MB RAM; 500 Gig HD; 1024 MB NVidia GT 440 Video card.
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Apr 9, 2012
I am trying to install Windows Cleanup Utility from the following link to cure an unspecified error due to a temp file in the hope of stopping this happening again.I have done a disc clean up and deleted temp files manually. ftp://ftp.corel.com/pub/Installer/MSICleanup.exe This does not work……”.problem loading page “ Is there another working link to access this ?
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Dec 23, 2009
Having an issue with an unspecified error (5.0.0) when burning DVD to file.
I've created the project as a single Mpeg-2 file as suggested...then added chapters and a DVD menu etc. When i burn it gets to 99% then as it's finishing... Boom... Unspecified Error.
24 Bit 720x 576 , 25fps
DVD-PAL 4:3
Variable 4000kbps
Audio 224kbps
Theres an audio file and couple of JPEGS on the menus if that makes and difference?
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Feb 2, 2011
I'm having a hard time creating MP4 HD files. It's always gone well, but recently it seems that I get to around 99% rendering, and then it crashes. I get the message "The program has encountered an unspecified error and has stopped functioning"
I'm running an older dual core intel T2080 CPU with Vista, nothing fancy. It seems to happen with videos that are around an hour and a half. If I keep my videos to around an hour it will complete the rendering process. I am able to see the final 8GB file that was created, but it won't play as the rendering wasn't 100% finished with the longer video. This whole thing happens on different PC's so it's not my program installation.
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May 9, 2011
I'm trying to render MTS clips into an AVI video
Project Properties -
NTSC drop frame (29.97 fps)
Microsoft AVI files
24 bits, 720 x 480, 16:9, 29.97 fps
Lower Field First
DV Video Encoder -- type 1
DV Audio -- NTSC, 48.000 kHz, 16 Bit, Stereo.
When the rendering completes, a "Catastrophic Failure" error code comes up. When I try to play the video in VLF, I get the following message
"AVI Index
This AVI file is broken. Seeking will not work correctly."
If I press "don't repair", the file plays, but the indexing bar does not run along the bottom of the player. Obviously something is wrong, but I can't seem to work it out.
The input files are as follows:
Video Type: H.264 video, upper field first
Attributes: 24 bit, 1920x1080, 16:9
Frame rate: 29.970
Data rate: variable, 16,800 kbps max
Audio type: Dolby digital
Attributes: 48000 hertz
Layer: none
Bit Rate: 256 kbps
I've tried uninstalling and reinstalling, with no luck.
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Oct 13, 2008
I have implement following code(C#) to add linear dimension.But after execution, "Unspecifed error " message occured at AddLinear API. What is the problem with code.
Point2d stPoint1 = m_inventorApp.TransientGeometry.CreatePoint2d(45.6113, 16.015);
Point2d endPoint1 = m_inventorApp.TransientGeometry.CreatePoint2d(45.6113, 18.515);
GeometryIntent top1 = oSheet.CreateGeometryIntent(endPoint1, PointIntentEnum.kEndPointIntent);
GeometryIntent bottom1 = oSheet.CreateGeometryIntent(stPoint1, PointIntentEnum.kStartPointIntent);
Inventor.DimensionStyle oDimStyle = m_inventorDrawingDoc.StylesManager.DimensionStyles[3];
Inventor.Layer oDimLayer = m_inventorDrawingDoc.StylesManager.Layers[21];
oSheet.DrawingDimensions.GeneralDimensions.AddLinear(endPoint1, top1, bottom1, DimensionTypeEnum.kVerticalDimensionType, true, oDimStyle, oDimLayer);
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Feb 26, 2011
I'm using the TBYB version of X4. I have 39 video clips that were recorded on a new samsung standard def. vid cam. The native files are MP4 files. I transfered them from the SD card to my hard drive simply by dragging them over. They play fine in any version of VS.
I'm doing NOTHING fancy. No moving menus. No music on the menus. Just a main title page and enough menu pages to accommodate the 39 files. No audio normalization.
It NEVER gets to the point where it outputs to the DVD. As soon as it finishes whatever it's doing on file 39....whammo....unspecified error. It also takes 30+ minutes to render the file, never getting to the burning.
I have a 2.8ghz Quadcore CPU running Win7 64 bit Professional.
I tried this same procedure in X2. Burning completed successfully to the SAME blank DVD-RW and took approx 30 mins....so X2 on my system is faster.
Unfortunately, X2 is unusable for me with any video files OTHER than AVI files. Any other video files result in "skipping" audio as I've reported in another thread.
I've restared the project from scratch several times but to no avail. Is pointless to try X3 because it has the same audio problem for me that X2 has. My DirectX runtimes are from Oct. of 2010.
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Apr 3, 2012
Does VS5 have the DVD burn program within it, not a separate program? I am using Corel DVD Movie Factory and also use ProX3. I prefer using my own template or rather my own jpegs for the background. Movie Factory forces me to use their templates, meaning I can't just have a jpeg in the background, have to use their gallery and I spend frustrating time moving off the template parts or hiding them, unless it's there in Movie Factory and I just didn't know how to not use something from the gallery.
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Jun 13, 2012
When I submit a Burn job from Smoke (Linux) I get this error message:
gpu1 0 bgAppWrapper.C:48 06/13/12:08:08:01.856
Burn exited prematurely (see Burn log) f:develop/src/bgrender/srvplugin/bgAppWrapper.C l:48
gpu1 0 bgAppWrapper.C:48 06/13/12:08:08:42.718
Burn exited prematurely (see Burn log) f:develop/src/bgrender/srvplugin/bgAppWrapper.C l:48
gpu1 0 bgAppWrapper.C:48 06/13/12:08:09:23.553
Burn exited prematurely (see Burn log) f:develop/src/bgrender/srvplugin/bgAppWrapper.C l:48
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Feb 23, 2013
With VS X4 I edited my .mts files into .vsp files. Then successfully created video files (.m2t 1440 x 1080 files) . I selected 1440 x 1080 because it is the setting set on my camcorder.
My question is in the Create disc step:
1. if I burn these .m2t files and select "DVD" would the resolution be back to that of .mpg in the final DVD?
2. If I burn these .m2t files and select "AVCHD" and instead of burning directly onto a disk, placed it on a hard drive folder. Then later could I burn it on a regular DVD disk? If that is the case, is the disk playable on a regular DVD player? Or, do I have to burn it on Blue Ray?
I know I could experiment it but my project has 4 Titles, each of about 30 min duration, that I want to burn. I tried to find the answer on the Forum and also in the Manual but could not find the answer there.
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Feb 28, 2011
When I get to the step where one edits the main and sub menus, I am only given the option to RETURN. The NEXT button is missing. This problem appeared after I was forced to re-install VSX2 following a computer crash. I am now running it on Windows 7 Home Premium.
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