VideoStudio :: Cannot Install X2 On Windows 7 Laptop
Oct 21, 2012
Don't bother checking the specs on my profile, as this post is about another computer.I just have two questions for now to try and minimize time to correct the problem.
Question 1: Can the VSPro X2 Windows 7 compatibility patch be installed before installing the program?
Question 2: Should compatibility mode be tried before installing a compatibility patch? Or should the compatibility patch be installed first?
Background: I have Service Pack 1 and have already downloaded the VS Pro X2 compatibility patch for Windows 7 (UVS125_Win7_Patch.exe [URL]
I bought VSP X2 a couple of years ago for daughter( living in another location) using Win XP at the time. Now she has Windows 7 notebook, and when she tries to install VSP X2 she gets an error something like this: "application incorrect...xstrace.exe" (I am in process of trying to get exact error message) Device information: Will get if needed.Program version: VSPro X2Patches/updates that have been installed. Daughter has SP1 but not installed yet because she cannot install the main program. As noted above I have downloaded and sent her the Windows 7 compatibility patch, but need to know if she can install it before installing the program.
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