Photoshop :: Mac / CS5 Extended Crashes When Opening Different Files?
Feb 24, 2012
Photoshop keeps crashing when i open specific .psd files, but they'll open and function in Windows 7. ( all files were created on a mac)The files are quite important because i need them for work, and i can't keep working on a Windows just for those couples of files.I have the crash report, but it makes no sense to me at all.
Process: Adobe Photoshop CS5 [506] Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5 Identifier: com.adobe.Photoshop Version: 12.0 (12.0x20100407.r.1103) (12.0) Code Type: X86-64 (Native) Parent Process: launchd [251] Date/Time: 2012-02-24 15:32:41.515 +0100 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6 Interval Since Last Report: 5295009 sec Crashes Since Last Report: 29 Per-App Interval Since Last Report: 4689611 sec Per-App Crashes Since Last Report: 24 Anonymous UUID: 0A752D79-
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Feb 16, 2012
I have downloaded and installed Photoshop CS5 Extended. The problem is that after entering my ID and password (first time), the splash screen appears, saying Photoshop. When it tries to initiate "plugins-SupportScript" it crashes every time.
I uninstalled and re-installed. I get the same problem. What do I do? What should I check? I am using Windows XP, Service Pack 3.
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Mar 20, 2013
I've been using CS4 Extended for 3+ years with no problem, and suddenly it is giving me the message, "Adobe Photoshop CS4 Extended has experienced a problem and must close..." This also happens when I try to set Preferences. I'm using XP 5.1, SP3. I've installed the latest updates, but the Camera Raw 5.7 update fails to install.
Here is my system info:
Adobe Photoshop Version: 11.0.2 (11.0.2x20100514 [20100514.r.591 2010/05/14:02:00:00 cutoff; r branch])Operating System: Windows XP 32-bitVersion: 5.1 Service Pack 3System architecture: Intel CPU Family:15, Model:2, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2Physical processor count: 1Processor speed: 2524 MHzVideo Card: NVIDIA GeForce4 MX 420Video Mode: 1280 x 1024 x 4294967296 colorsVideo Card Driver: nv4_disp.dllDriver Version: 6.14.10.5216Built-in
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Apr 10, 2013
How do we open raw files w/cs3 extended. We tried update option. We tried the download of plugin option. Neither worked.
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Feb 5, 2013
I installed both the Photoshop CS 5.1 for 64 and 32 bit...I opent the 64 bit Photoshop to edit a jpg file, but when I import it or drag and drop it into the Photoshop interface, Photoshop dies , and stops working and shuts down every time I do this.
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Apr 24, 2013
I'm doing probono work for a nonprofit school and I can't open half the files I need. Here's the crash report.
Process: Adobe Photoshop CS5.1 [632]Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1Identifier: com.adobe.PhotoshopVersion: 12.1 (12.1x20110328.r.145) (12.1)Code Type: X86-64 (Native)Parent Process: launchd [134]
Date/Time: 2013-04-24 10:09:37.199 -0700OS Version: Mac OS X 10.6.8 (10K549)Report Version: 6
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Aug 3, 2009
I exported a still from AE CS4 32 bit project to work on in Photoshop but found that Photoshop crashes every time I try to open it. I can open it in Fireworks or Premier but not in Photoshop.
I am using a dual dual Xeon with 12 GB RAM with a Quadro FX1500. There is plenty of power there and 4 TB of disc space. Open GL is turned on and normally it has no problem with 32 bit files. Any ideas?
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Apr 16, 2008
I can open one file fine. As soon as I try to open a second document, so that I have 2 files open at the same time, it crashes. It can be anything, from a .PSD to a plain .jpg.
It started after I installed 3ds max 2009. I've uninstalled it,
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Oct 10, 2013
I'm working with a 2.73G PSB file that will be printed in a large format printer and eventually end up as a vinyl wrap for a cargo trailer. I've never worked with a Photoshop document this large but from what I've read, PSB's can be up to 4G.
When I open the file, photoshop goes through the trouble of loading the file (the progress bar loads all the way) but when it trys to actually open the document, I get a message from Windows that the program has encountered a problem and has to be closed. At an early stage of working on the document, when the file was less intense with layers and blending modes, the file would open but crash when saving.
The funny thing is that my co-worker runs a MAC with lower specs than mine and the file opens and seems to run stably. I'm thinking it could be a RAM issue but according to CC spec's my machine should work fine?
On my machine, I'm running:
Windows 7 - Service Pack1
Intel Core i5-2400 CPU @ 3.10GHz 1.60
8.00 GB (2.98 GB usable)
32 Bit
I've also read that to access your full RAM's capability you have to be running 64 bit but I'm not sure about this?
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May 20, 2013
i'm using videostudio x6 to cut and recode ts-files from am Kathrein UFS 923 sat recorder. But i have infrequent crashes during "opening video file". Some ts file makes the opening dialog hangs up (this occurs at the mouse single click on the ts file and the double click too Another software: DVD HD Studio 3 from Hanilein-Software manage this ts files correct ..
Exist a Corel-log-file to see the problem ?
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Jun 7, 2012
When I open a file the program crashes. It doesn't matter what file, they all cause the program to crash. It seems that X6 just cannot create the work environment unless it starts from scratch.
The solution I have found is to start a new document first and THEN open the file I want. After that, everything is fine. I can open any files I want all day with no crashes. Kind of weird, but what the heck..at least it works. By the way, my files are typically small (less than 2MB) composed of a few jpegs, some text, and some simple vector shapes.
I am using the 64 bit version of X6 on a 64 bit pc running Windows professional with 8GB ram.
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Mar 9, 2013
I installed a OKI C301dn printer this week, thats when the problem first occured (not sure if the printer has anything to do with the problem, but it's the only 'change' i made) Most .ai files will open normally, except the one I need.The specific ai file (contains a linked jpg and a linked psd file) opens normally on my other machines (Mac and Pc) I removed the printer and CS5, used the Adobe cleaning tool and reinstalled CS5 but the problem remains. (I also did a memory check, registry clean) I'm using Win7 64bit on a i7 system with 8gb
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Jul 16, 2013
CORELDRAW 12 crashes on opening files.. I get the crash wisdard saying it is unstable..
it worked a few hours ago... this is my work computer. i use program to make silk screens
I am running windows 7
Problem signature: Problem Event Name: APPCRASH Application Name: CorelDRW.exe Application Version: 12.0.0.458 Application Timestamp: 3fced9b6 Fault Module Name: CdrSty.dll Fault Module Version: 1.0.0.458 Fault Module Timestamp: 3fceecf3 Exception c0000005 Exception Offset: 000091c1 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 9779 Additional Information 2: 9779cefde9fcb36e63d4c28219879671 Additional Information 3: 537f Additional Information 4: 537f578d5c430251a71245316ee5988f
is it the CdrSty.dll file i need to reinstall. where to find and how to install
i did find a ziped copy of CdrSty.dll but do not know where to place it..
yes i put in the orignial disk and try to repair it severial times..( said it installed all i needed)
unistalled the program and reinstalled it vie: the original disk several times and still no go.
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Jan 24, 2012
The Coreldraw Graphics Suite X5 is my first foray into this product since version 3 (way back when). PhotoPaint supports CR2 files.
Except that in my case it doesn't do so consistently. Files from my Canon 5D MkII occasionally open fine (just this evening, I started getting a problem withe these as well), but 7D files consistently crash the program and I have to exit.
I have SP3 installed.
This machine is a 6-month old 64-bit HP desktop (AMD multi-core processor) with 8 GB of RAM. Photoshop, Lightroom, Painter 12, and PSP X4 work without incident and open all supported files smoothly.
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Dec 13, 2012
I can't even really use it and I just bought it. I am running it on an iMac running OS 10.6.8 - any thoughts, any fixes??
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Jul 17, 2012
PS CS6 Extended crashes Mac Lion 10.7.4 half way through install. Not installing "Fonts Recommended" allows the install to proceed. But need to install fonts..
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Oct 12, 2012
Recently, our Photoshop CS3 (Extended) repeatedly crashes. We are working on a Mac (OS 10.6.8).It crashes at no specific/particular point, during a specific action, or when in a particular file.But it happens very frequently when trying to work.
We have uninstalled and re-installed it over a dozen times, even on different hard-drives.
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Dec 4, 2012
My PS CS6 extended often crashes at startup and do not find any solution. i´m using Windows 7 Ultimate 4GB Ram 64 bit Intel Core 2 Duo CPU
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May 6, 2013
I have a licensed copy of regular Ps CS6 but now see the following screen when opening Ps. It seems to want to open as Extended (which I have not licensed). This seems to have happened after updating Adobe Application Manager.
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Apr 23, 2009
when I open a file i get the errorADOBE Photoshop CS3 Extended:Photoshop.exe - teopassingsfout ( dutch for application error)The pc is member of a domain. I installed the legal software on users account with administrative privileges.Start the program without error untill opening a file.
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May 1, 2013
When opened, PS CS6 generates a "Could not complete your request because of a program error" dialog. I click OK and the program runs. However, File>Automate>PhotoMerge generates Error 8800 with reference to Line: 1085 --> if ((app.systemInformation.search(/PhotomergeUI/) < 0
I delete the program, reload from Cloud and it runs OK until update the program via cloud services. Repeat above error sequence.
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May 30, 2012
My adobe Photoshop CS4 extended crashes constantly when I open/import a 3d model/file.
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Mar 27, 2011
Couple days ago I got a problem. When I try to open extended menu, like Open ->, or Save ->, or Import/Export, 3ds max crashes with "application closed" error. Problem on 3ds MAX 2010 and 2011 in x64 versions. x86 work fine. Service Packs installed. OS Windows 7 x64. Drivers updated, and workis fine.
This solutions did not resolve a problem:
- reinstall 3ds MAX
- reset user and max settings / deleting enu folder
- there is no backup for windows recovery
Can it be, than some windows libraries damaged, or some dll missed? Do not know what to do else, except full windows reinstall.
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Feb 10, 2012
I have Adobe Creative Suite 3 Design Premium on a Power Mac G5 (4 x 2.5 GHz), 4.5GB memory. Running Version 10.4.11 OS X. It had been working for a long time, I'm not sure when it stopped opening as I do not use the program every day, but now I'm in need of it on a regular basis and the program doesn't open.
I get the following error message "The application Photoshop quit unexpectedly." I've reported it to Apple but have not received a response as of yet
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Feb 3, 2009
I have a problem with Photoshop CS4 Trial. The first time that I ever installed it it worked without a hitch, along with several other trials; Dreamweaver, Fireworks etc... Since than I have reformatted my computer due to other problems and now am running a clean install of Vista 64. Now, however, Photoshop crashes every time i try to open it. Ive tried several installs in several different directories.
There are times during a couple of the installs that the installer has had an error, "Photoshop CS4 failed to install do you want to continue?" When that happen I close the installer and delete all files pertaining to any adobe software off of my system including their registries.
Another thing that I forgot to mention was that when Photoshop loads it says "The monitor Profile "Samsung - Natural Color Pro" appears to be defective. Please rerun your monitor calibration software." Than it gives me 2 options, "Ignore Profiles" and "Use Anyway". Ive tried both options. Is this causing my problem?
Any help would be greatly appreciated. My CPU specs are as fallows:
Processor: Intel Q 6600 (overclocked to 3.0)
Memory: 4gb Corsair Dominator pc3 1800
Hard Drives: WD 150gb Raptor, WD 500gb, 2 Hitachi 1tb Darkstars
Motherboard: EVGA 790i Ultra
Graphics: 2 BFG 9800 GX2 (not in SLI)
Displays: 3 Samsung 216bw, Dell 17in generic.
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Mar 19, 2012
I am having trouble opening an EPS file in Photoshop CS5. Previously, PS wasn't opening at all, but I cleaned up my fonts and I can now open some files. This particular EPS file, however, causes the application to crash every time. I recently had similar trouble with Firefox and Flash and have since upgraded to 10.7. Crash report below:
Process: Adobe Photoshop CS5 [1044]Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5Identifier: com.adobe.PhotoshopVersion: 12.0.4 (12.0.4x20110407.r.1265] [12.0.4)Code Type: X86-64 (Native)Parent Process: launchd [238]
Date/Time: 2012-03-19 21:58:35.446 -0400OS Version: Mac OS X 10.7.3 (11D50d)Report Version: 9
Interval Since Last Report: 7245 secCrashes Since Last Report: 4Per-App Interval Since Last Report: 6379 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: DFE4BD23-8BDD-4E6D-8961-56DE2808DF87
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
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Jul 17, 2013
I am working on a new iMac and a few weeks ago I started to try the Photoshop CC-Tryout-Version. Everything was ok, but today Photoshop stopped opening files and crashes. The Tryout-Version is still valid - the 4 weeks haven't passed yet.
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Mar 7, 2012
Every time I open a file(.psd or .jpg) Photoshop automatically crashes. here is the reports:
Process: Adobe Photoshop CS4 [6330]Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4Identifier: com.adobe.PhotoshopVersion: 11.0.2 [11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]] (11.0.2)Code Type: X86 (Native)Parent Process: launchd [161]
Date/Time: 2012-03-07 12:06:40.302 -0600OS Version: Mac OS X 10.7.3 (11D50d)Report Version: 9
Interval Since Last Report: 74765 secCrashes Since Last Report: 36Per-App Interval Since Last Report: 12711 sec
Per-App Crashes Since Last Report: 31
Anonymous UUID: A6CE95B7-8E61-4857-8194-A926A453F5C0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
[code].....
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May 29, 2009
Using CS3 on a vista 64 bit, 8gb ram, tons of storage.Screen whites out when trying to access the performance box.Have reduced the number of font, cleared cache no change.I believe this is an old problem, I sorted it out early last year usinfg vista 32 bit, but did not keep the solution as hard copy. main c: drive crashed and installed vista 64 bit on a new hd.
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Mar 11, 2008
I have a problem with my Photoshop CS 3. Everytime I try to open a file the program crashes producing the message "Photoshop.exe has detectetd a problem".
I'm runnig CS 3 on a Windows XP x64 OS. I have already installed the update to version 10.0.1.
All I could find out was, that it must have something to do with my EPSON printer driver for the EPSON Stylus Photo 2100. If I remove the driver from the system, CS 3 works without crashing.
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Apr 9, 2009
All of my recently installed SC4 software will initiate and open perfect. However, when I try to open a file it gives me the attached error. I can begin a new document and render just fine.
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