Photoshop :: Improper CS6 Beta Uninstall Prevents CS6 Release Version Install
May 19, 2012
I installed Photoshop CS6 beta on my Mac, OS 10.6.8. Once I purchased and went to install CS6, the installer informed me to uninstall the beta version of Photoshop, but didn't say how, or that there was a catch. I went and uninstalled Photoshop CS6 beta by dragging it to the trash. OOPS! - now the release version won't install, and I can't find anything on the Adobe website other than private messages from Adobe employees to specific users with the same problem as to how to rectify the issue.
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Aside from venting my frustration at a situation I (and others have found ourselves in that could have been prevented by a little better planning and installer design.
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May 11, 2012
I removed the PS CS6 manually from my Imac. Now I can,t install PS CS6 from the cloud.
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May 26, 2012
Unfortunately I attempted to uninstall my CS6 beta by dragging the app to the trash, then emptying the trash bin. Now the install disk for CS6 still sends an error message and says there is a beta version of CS6 on the disk and won't install the real CS6.Â
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Jun 13, 2012
I checked the FAQs and found general instructions which presume there is an entry in W7 Programs & Features. There is no entry in my system, and I found no Uninstall app in any Adobe CS6 folder.
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May 9, 2012
Prior to seeing or reading the bright red warning of not trashing the beta, it was done.
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Now CS6 won't install. Says an earlier version is on the machine.
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Which specific files must be uninstalled to allow the CS6 installation?
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May 15, 2012
how to uninstall Photoshop cs6 beta on Mac if the file (including the uninstall file) have been trashed and emptied.
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Apr 11, 2012
I'm running OS10.6.8 on a mac pro.
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May 21, 2012
I have taken the opportunity to try Lightoom 4 beta but have decided to stay with CS6 when it arrives, I cannot see any way to remove the program from a Mac, in the aplications folder where lightroom is there seems to be no uninstall option, I have tried to drag it to the trash but that does not work, I want a lean machine for when CS6 arrives so a Gb of HD space would be worth having.
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May 27, 2013
Tried to install CC cs6, message is "failed, remove beta version first." Can't find beta on computer??? Can't try again, same message appears again.
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Jun 2, 2012
My Photoshop CS6 BETA has updated and so I need to uninstall it before proceeding.It is not listed in my add remove programs and I can not see it with my CCleaner either.
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If I go to the directory there is no set up file nor uninstall file anywhere.I am using Windows 7 and Photoshop Beta version 13.0.0.0.
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Mar 27, 2013
How can I install a recent version of Photoshop Elements and keep the albums set up in the older version?
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Jan 10, 2012
Getting an error when opening the downloaded pkg file "Operation could not be completed.com.apple.installer.pagecontroller error -1 Couldn't open Adobe Photoshop Lightroom 4.pkg"
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Jan 18, 2009
I've given up on CS4 and wanted to try CS3. I still have a few days left on my trial with CS4. Do I Have to uninstall it before installing CS3? I'm hoping I'll have better luck with it.
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May 20, 2013
I reinstalled Windows recently, including my licensed copy of Photoshop CS. Since activation for CS is no longer supported, I downloaded CS2.I'm wondering if I should install Photoshop CS2 over CS? Or should I uninstall CS first? Is one method preferable?
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Jul 4, 2013
I have installed Photoshop CC trial version and have Photoshop CS6 Extended Licensed Version also installed, now I want to remove Photoshop CC Trial version, is the best option to remove both versions and should I use this tool to remove them [URL]........ I assume I don't need to deactivate Photoshop CS6 Extended as I will be reinstalling again on the same PC.
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Apr 11, 2009
I had already purchased CS4 (not extended), but did not have the install disk yet. Yesterday, I got my install disk. When I try to install CS4 it fails, even after I removed the extended version. When I follow the steps to correct the installation problem as described in a knowledge base article, the install seems to work, but when I launch the application, it comes up CS4 extended again and, of course, will not accept my purchased serial number. If I could return the software, I would, how to remove this trial software so I can install the one I bought?
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Nov 14, 2013
Inital PS CC install failed, now can't uninstall and retry. CC just wants to update PS and fails repeatedly.
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Jun 19, 2012
I have installed both the 32-bit and 64-bit version of CS5 in my Win7 system. Did that because some plugins does not run on 64-bit.Now I wanted to trial CS6 and so do not wish to have too many versions on my pc.
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I want to uninstall ONLY the 32-bit CS5. When I go to either my Uninstaller software or the "Program & Features" of Control Panel, I could only see one icon/program for PS- not 2 (one for 32-bit & 64-bit respectively).
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How do I uninstall only the 32bit without affecting the 64bit version?
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Nov 19, 2012
Are there any pros/cons in deciding if I should uninstall VS Pro X4 before installing X5?
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May 4, 2013
Do i have to uninstall x4 to install x6? will i keep my custom templates? and if i don't like x6. will i be able to uninstall x6 and reinstall x4? ty
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Aug 14, 2012
When installing an upgraded version of Designer or Web Designer, Xara never overwrites or uninstalls the old program like many software companies do. Is there any problems encountered with data files or anything else if you just uninstall the old program through the Control Panel (Windows)?
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Sep 18, 2013
Only solution is to power off the laptop. I'm running 64 bit Windows 7. How to unistall version 5.2 without losing all of my data?
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Oct 1, 2013
I removed Font Navigator before updating to version 16.4 because it didn't work well you know. But now I want to install it again.My system is 64 bit.
What if I install it from CD, because on CD there is the older not fixed version of FontNav and I don't know what to do next.How can I update it after installing it or I have to remove all Corel programs, reinstall them and update to 16.4?
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Dec 7, 2006
after installing the CS2 trial, it gave me an error saying:
Could not initialize Photoshop because the file is locked. Use the properties command...
I took read only off the entire CS folder, and now I get:
Could not initialize Photoshop because of a program error
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Dec 23, 2008
I have a full version of CS3. If I get an upgrade to CS4 can I deactivate CS3 and install it on other machines?
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Jan 11, 2009
im trying to install the trial version of cs4 extended on adobe but, when i do i get this error, Problems occurred while accessing your file system. Verify that your file system is accessibleand has enough free disk space... i have 440gb free so i dont think thats a problem
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Jun 5, 2012
how do i install downloaded brushes into Photoshop mac version
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Sep 8, 2013
I bought the hard-copy, CD version of Photoshop CS6 and I want to install it on to my laptop, however I have no CD input/player on/in my laptop. How can I install this? Is there anyway online?
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May 4, 2009
I am running on a 32-bit Vista operating system and I recently downloaded the trial version of photoshop CS4, but I have not been able to successfully install it. It will start to install and then stop with and this error message will pop up:
I always make sure my virus/firewall software is switched off whenever installing and I have tried many troubleshooting solutions to solve the problem, but everytime I keep getting this error message come up.
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Nov 11, 2013
I am now using Korean Window7. I would like to install English version of Photoshop CC through Creative cloud. when I install it, I designated enlish language and change the system language into English in system panel.it was installed Korean version finally regadless of my efforts.
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Apr 16, 2009
All of a sudden my Photoshop desktop shortcut was gone. I then tried to launch it from the original exe file in the program file folder - but it too was gone.I then tried to uninstall Photoshop and received the following error message during the uninstall pricess:Photoshp.exe' is in use. unInstallShield has detected that 'C:Program FilesAdobePhotoshop 6.0Photoshp.exe' is in use.Please close the application using this file and launch unInstallShield again.
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