Photoshop Elements :: 12 - Unable To View Any Video / Can Hear Sound But No Picture

Jan 29, 2014

Even after installing quicktime, I am still unable to view any video loaded to Elements 12. I can hear sound but no picture when I hit play. No no thumbnail photo of video available either, just blank with play button.

I am using Windows 8.1. most of the video content was taken with an iphone.

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When I split audio and then create the sound file, that file and the audio in project also lost.

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When I replace X5 by X4, there is no problem. But I prefer X5,

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May 19, 2013

Adobe PS Elements 11 - No Sound >
 
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Pumped up volume on PSE video screen and computer master volume...but still no sound. It cant be that difficult to get sound...could it?
 
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My computer shows it is "printing", but it just remains stuck in the que. I cannot even delete or cancel the jammed print job without shutting off the printer, closing the program, and rebooting my computer.

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