Photoshop Elements :: 11 Does Not Recognize Epson Perfection 4990 Photo Scanner From File / Import?
Nov 24, 2012
I just upgraded from Photoshop Elements 6 to Elements 11 on a brand new iMac running OS X 10.8.2, but Elements 11 will not recognize my Epson Perfection 4990 PHOTO Scanner as an option to import from when I click on "File" then "Import." Is there a Plug-In that may be missing for this to operate as it used to in Elements 6 running on an older G5 Non-Intel processor? I don't have the new Elements 11 Disk to copy anything from, since I downloaded the program directly from Adobe.
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Feb 25, 2013
Why I can't use my scanner ( Epson Perfection V600 Photo )
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Dec 23, 2003
having problems with his Epson Perfection 3200 Photo scanner. He is using Photoshop 7.0. With Photoshop open he goes to 'import' and then clicks on 'Epson 3200 Photo' and he gets the following message
"Could not complete the import command because of a problem with the acqusition module interface"
and then it closes Photoshop. I have uninstalled all of the scanner software and reinstalled it and the same with the Photoshop 7.0 software but I still get the same error message.
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Feb 15, 2013
How can I access my Epson Perfection 2400 Photo scanner after upgrading from PS CS4 to CS6? There is no Photoshop File/Export/Epson scanner listed anymore. I downloaded a TWAIN plug-in and loaded it in the PS Plug-in folder.
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Nov 19, 2012
It did show the Epson Perfection 4870 Photo Scanner.
This is the window that comes up after clicking on File.> Import>WIA Support
The old scanner Epson 4870 Perfection Photo was listed above WIA Support and is still listed on Photoshop Elements 6, which also shows the V600, but, not Photoshop Elements 9 ?
Ps.This is a little frustratimg, it appears Premiere Elements 6 although older works far better, in the monitor and shows the V600 immediately in Pro mode ,just as well it was a free addition with the Epson Scanner.
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Oct 9, 2012
Using PS Elements 10 on my Mac OS 10.6 I cannot import images from my Epson CX 7450 scanner. Have had no such problem with PS Elements 8. When I select file, import, the options are limited and the scanner is not listed.
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Aug 17, 2013
I am unable to link my Epson 3200 photo scanner to PS Elements 11 on my new iMac. I have tried downloading the software from the Epson website, but when I load it the nothing shows up. I moved the the Optional Plug-ins > Import Modules TWAIN plug in to the Plug-ins. That had no affect at Photoshop Elements 11>Support Files>Import.
On my old iMac I could link and download files from the Scanner.
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Oct 22, 2013
How do I get Adobe Photoshop CS to show my Epson 3200 Scanner in the list under File Import?
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Apr 5, 2013
I cannot import files from an epson scanner V750 pro. The screen reads unable to read preview. I am scanning B/W negatives using 16 bit Grayscale and tiff image format?
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Jun 23, 2008
Photoshop 7.0 imported the first image very red. Then it wouldn't import saying "Could not complete the import command because of a problem with the aquisition module interface". I am using Windows XP, Photoshop 7.0, and Epson Perfection 3200 Photo, trying to scan a color photo.
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Sep 28, 2012
I have an Epson 3490 Scanner attached to my computer. I have a Mac OX 10.7 Lion Intel. I have Photoshop CS6. I want to scan directly into Photoshop using the FILE -- IMPORT feature in Photoshop CS 6.
Here is the problem I am having.
When I press the FILE button in Photoshop CS 6 and go down to IMPORT the words IMAGES FROM DEVICE are displayed instead of the name of my Scanner (Epson Perfection 3490) like it used to say in Photoshop CS 5.
I downloaded the TWAIN plugin from the Adobe site and put it where I was supposed to, put the name of my scanner is still not displayed. Also, when it does scan into Photoshop, it wants me to save it to another folder before I can open it up in Photoshop. It comes in as a .JPEG.
I want it just to straight into Photoshop as a.psd file so I can save it to whatever folder I choose.
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Mar 25, 2013
My Photoshop will not recognize my scanner/printer. What do I need to do?
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Oct 15, 2012
I converted my operating system from Windows XP to Windows 7 and I cannot get my Epson Perfection 4870 photo scanner to work with it. I downloaded the driver and it took, but my scanner does not appear in Elements 11 as an import. I used Elements 3 and 7 before and these worked fine with the scanner.
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Nov 14, 2012
All of a sudden, Elements 10 doesn't recognize my scanner. Why?
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Feb 24, 2013
PSE 11 does not recognize my scanner/printer. How do I make it connect?
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Aug 4, 2013
How do I get Photoshop to recognize a newly downloaded scanner driver?
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Sep 1, 2013
Why can I import images from my scanner in Adobe Elements 11 in the organizer but not in the photo editor? I have Windows 8 64 bit.
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Jun 12, 2013
What is the prosedure to import img from scanner to photoshop elements? I'm used to PH CS, and there i have a choise to import scanner, but that is not present in PH elements?
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Sep 24, 2012
PSE 10 will not import photos from scanner. Message reads already in catalog.
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Apr 23, 2013
in elements 11, how do i change settings to import images directly from scanner?
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Apr 27, 2013
How can I import pictures from a Scanner? Could not find any menu item for this task.
Is there is no possibility in photoshop, is there any workaround?
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Dec 13, 2013
When trying to import pictures via my scanner (Canon Lide 210) Elements 12 does not recognise my scanner driver. This was not the case with Elements 7
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Jun 1, 2012
For PS CS6 what plugin do I need to import into PS from my Epson V750 scanner? Does Adobe provide the plugin?
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Oct 27, 2012
I'm running windows 7 and just installed CS6 64 bit. I understand 64 bit doesn't use TWAIN and must instead go by way of WID. Problem is getting that set up. Very little information other than being told to un-install and re-install in 32 bit.
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Aug 12, 2012
In CS3 I was able to see my scanner via file: import: scanner (epson V700 PHOTO). In CS6 it does not recognize scanner is therea plug in or other way to see the scanner?
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Nov 3, 2013
I moved the TWAIN plug in... and still the scanner doesn't show up in the import menu... in fact the import menu option is greyed out and unavailable.
I'm on an iMac running OS/X 10.8.5..I have been struggling with this for 2 weeks now, I even bought a new scanner yesterday and still nothing shows up. if this is a function that Photoshop Elements 12 is no longer capible of doing... if so any photo editing software that CAN do this?
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Jan 14, 2014
I cannot import files from my Cannon Scanner. I just installed Photo Elements 12. I never had a problem with Photo Elements 8.
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Jun 18, 2013
I am on a MacPro....OS X 10.6.8. I am running Adobe Photoshop CS5. I need to be able to run my EPSON 2450 flatbed scanner through Photoshop. But when I go to File > Import > it's not there.
Explain where I can find the TWAIN plug-in, where to load it and how to make it so it shows up under, "Import" so I can operate the scanner through Photoshop.
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Mar 17, 2012
Just loaded CS5 on Mac 10.7. I downloaded and installed the latest OSX Epson 1640xl scanner software, and also copied the Twain plugin from the Adobe Goodies CD to the Photoshop > Plugins > Import/Export folder.
Rebooted the computer, power off and unplugged my USB scanner, fired it back up, restarted Photoshop, etc. It no longer shows up in Photoshop>File>Import
But Photoshop doesn't see my scanner at all. In fact, the TWAIN plugin doesn't even show up in the plugins folder list. Everything worked perfectly with Mac 10.6 I also took the scanner into a Epson dealer and the scanner works perfectly.
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Sep 18, 2012
my cs6 does not show my epson scanner in the dialog box as photoshop 7 died.
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Nov 17, 2013
I have just started to use an Epson GT 1500 scanner and immediately met with a problem in that I can not work out how the preview function operates and as Epson don't appear.
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