Photoshop :: CC Updater For CS6 Not Working?
Nov 8, 2013
Just got a notice that there's an update available for PS CS6 through the cloud. It churns and rumbles for several seconds and then tells me there's an error. See... for details. The details don't tell me anything I understand. (U44M1P7) Then clicking 'see details' takes me to a folder of log files that are all Greek to me.
Ironically, the description for the upgrade in the cloud window says its for 'bug fixes'... Looks to me like the 'bug fixer' is bugged itself! Are some of the government web contractors/programmers working for Adobe now?
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Jan 11, 2009
I just installed the update for Photoshop CS4 and started removing CS3 from my computer. I deactivated CS3 then used Add and Delete Programs to proceed. Instead I got a window that says I must first stop Adobe Updater from running but I can't figure how to do that and I can no longer go back to CS3 to see if I can find it there. What do I do now?
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Aug 11, 2006
Recently the updater on my version of CS2 started telling me that there was no internet connection, and to check my firewall and connections. Having recently installed a new firewall I spent some time checking that out, together with various other pieces of protective software. Despite ensuring that the CS2 applications (including the updater EXE) had the necessary permissions, I still wasn't able to automatically access the Adobe updates.
After puzzling for a day or so, I checked back on installations and changes to my PC over the previous couple of weeks, and realised that I'd started to try out Internet Explorer 7 Beta 3, at about the same time as I'd installed the new firewall. After removing the IE7 update, and returning to IE6, the Adobe updater started to function again.
I did a quick search to see if anyone else had posted regarding this, but couldn't find anything, so thought I let you know in case anyone else is thinking of installing Beta 3. I have emailed Microsoft to make them aware.
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Jan 9, 2008
After installing CS2 on my new Vista computer when I start Photoshop I get the message "The Adobe Updater could not be started, please reinstall application and components." Knowledgebase ID 331634 offers solutions for Windows 2000 and XT, but not for Vista.
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Nov 3, 2005
when using CS2 (and possibly previous versions, I can't remember) there is a folder titled 'Updater' that is automatically created everytime PS is opened. Is there a setting that I can change that will prevent this from happening, or maybe just change the path to which the folder is created.
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Oct 22, 2013
On Oct 20 I updated Photoshop CC, and during the update it asked me if it could install an updater to monitor my CC apps. I allowed this to happen. Two hours later, Win 8 tried to update and failed for the first time, giving me a message that Windows could not configure features. I figured it was the newly installed monitor from Adobe that caused the problem so I found the file and disabled it. The file's name is AAM Updater 1.0. A couple of hours later, Windows updated itself with a huge update. I have left the Updater disabled to avoid having the problem again.
Is AAM Updater a necessity for keeping Photoshop updated or active? Do I have to have it running in the background ALL the time? If so, and if it prevents Windows from updating, how can I work around the problem?
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Nov 20, 2013
I'm running Photoshop CS3 on Mac version 10.7.5. Every time I open PS I get the error message "adobe updater quit unexpectedly". Once I click out all I see is a white box for "Adobe Web Suite Premium CS3" that is blank. It can only be minimized - not closed. Everything else in PS is greyed out and unusable.
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Sep 21, 2013
Error message (No connection - Please check you internet settings and/or firewall. Waiting for connection....)
I have attempted to check all internet settings in my Google Chrome browser and in the Windows firewall I have included it as an "Allowed Connection". Still no joy, unable to connect and of course no updates?
Running Windows 7, SP1, with all updates.
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Aug 24, 2008
I'm using Photoshop CS2 and recently installed it on my new Vista system. During normal use, I log in to Windows as a non-administrator, as recommended for security purposes.
Each time I launch Photoshop, it wants to check for updates, and asks for administrator privileges to do so. This is very annoying, first because I then have to enter my password for the admin account each time, and second because I don't need to check for updates every single time I run the program.
I can instruct Windows to run photoshop.exe as an administrator each time it runs, which fixes the annoying problem of it checking for updates, but it still means I have to enter my administrator password each time I want to run Photoshop. Surely there is a good solution to this problem? I'd be happy if I could just instruct Photoshop once and for all to "do not check for updates". I have this option set and it seems to work when I run it as an administrator but when I run it as a non-privileged user, it still insists on checking for updates.
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Nov 11, 2013
I tried to install the update with Adobe Updater and it failed with error code U44M1P7.I then downloaded the update patcht directly from the site and tried to install. Again error code this time U44M2P7.
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May 7, 2009
Product: CS4 64 bit: Adobe Output Module-Adobe updater downloads 2 updates 75.9mb (Camera Raw 5.3). After download and permission to continue under user account control, I receive popup menu advising me that Installation Incomplete, close Adobe Bridge - 3 choices, which always fail. My Adobe CS4 and Bridge are not open. I tried this several times with the same result.I downloaded the zip file, saved, unzip, and still get the same notice - close Bridge.
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Jan 28, 2014
After install the Orgainzer works but the Photo Editor doesn't. When I click the Photo Editor in the splash screen it tells me my trial period is up. I'm using Windows Vista Home Basic 32 bit
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Oct 12, 2013
any dwg. Save also create acad.lsp empty file any folder open I found this acad.lsp empty file...any dwg. Open my mbuttonpan, fillmode and zoomfactor not working after I set working
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Jan 1, 2013
Lightroom 3.3 just stopped working error says lightroom has stopped working and shuts down. installed photoshop CS3 is that the problem?
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Aug 31, 2013
HDR Pro was working fine for me a few months ago, but now it just will not get off the ground. there are no Message boxes appearing either, and it looks as if it's just crashing.
My system is an iMac with the following:
8gb RAM 1600Mhz DDR3
3 TB fusion drive
3.2Ghz intel Core i5
OS X Version 10.8.4
Camera: Nikon D7000
When I try to merge 3 RAW files in to HDR Pro it will start stacking the images but at the end returns to the Photoshop App screen with no trace of the HDR screen. I have gone in to preferences> Interface> checked the box 'Open documents as tabs' but this is not working.
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Nov 28, 2012
When using "Edit in Photoshop CS6" from Lightroom 4 I just go into Photoshop CS6, not Adobe Camera Raw (ACR). Cannot access ACR directly from within Photoshop either.
It works from Bridge tho'. Have checked out many forums and see other people with this problem, but main response, to remove com.adobe.Photoshop.plist from Library/Preferences, or reinstalling Photoshop and Lightroom, do not resolve it for me. All software, including Camera Raw (7.2.0.46) is up to date. Use 16 GB iMac and OS X 10.8.2.
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Oct 28, 2013
I am running on an AMDPhenom 6cpu 3.2 Ghz machine with 24GB of memory and 64bit, Windows 7. Graphics card is ATI FireGL V7700 with 512Mb of memory. When I try to create text in 3D, the 3D options are all greyed out.
I forgot to add that I am on CC version 14.1.2. The gpu OGLVersion=3. Is it possible that AMD V7700 is not supported for 3D on Photoshop? I do have the "Use graphics Processor" checked in the Performance tab of Preferences.
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Aug 15, 2012
I am trying to use the cloning tool, however, the ALT key does not seem to work.
Every time, I use ALT and click it comes up with the following message: "the area to clone has not been defined. Use Option Click to define area." Basically, when I press the ALT key on my keyboard it resizes the screen and gets rid off the Tools bar and menu in Photoshop CS4.
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May 21, 2006
I have a bmp file which when i open in windows paintbrush appears colored. when i open the same bmp file in photoshop 7 it appears black and white. plz help me to open a bmp file in photoshop 7 as in paintbrush ....
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Apr 22, 2008
I have two compositions that I've been working with in CS2 on my laptop running XP pro 32bit and when I transfer the files to my workstation at home running XP pro x64, I have issues with the file. If I try to use the eraser or the brush tool, nothing happens. Is this a bug with x64 or do I need to change some settings? I just recently upgraded to x64 for the increased RAM capabilities and this is the first time I've tried to use CS2 since upgrading.
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Jan 25, 2005
I have problem with Photoshop cs's keyboard shortcuts. Actually with just one but it's still annoying. Suddenly hotkey(s) for Step Backward function doesn't work (Ctrl+Alt+Z) anymore and don't know what do about it. I tried change the key combination but my Alt button doesen't seem to want to cooperate with me (Don't think it's a keyboard malfunction). Finally I had to use new combination excluding that Alt.
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Oct 16, 2013
Just upgraded to Creative Cloud CS6 Photoshop on my Xeon Mac Pro, 16 gigs ram, tons of disk space, Mac OS 10.7 and when I take a screenshot I can't import it to Photoshop.
I get the message that it could not import the clipboard because the file is not a TIFF. I have work to do but I can't do it without importing screenshots from the clipboard. Reverting to CS3 isn't an option because I've upgraded to OS 10.7 and it no longer works.
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Nov 22, 2013
I have just installed Adobe Creative Suite 3 Design Standard on my new MacBook Pro. I have activated it. However when i start Version Cue CS3 and check for updates i get the message "No Internet connection. Please check your Internet settings and /or firewall. Waiting for connection...". I have turned off my firewall and the antivirus program and I still cannot get it to work.
I also cannot start Photoshop CS3. When I open the application a blank window titled "Adobe Design Suit Standard CS3" appears as well as Photoshop toolbars which I cannot select. All the options on the toolbar is greyed out and I cannot select any of them. I have to force quit the application.
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Mar 1, 2013
I have Toshiba computer, Vista and I can't get 3D to work. I looks like Adobe Creative Cloud might not be compatible. I need 3D to work for my class at college. It keeps telling me OpenGL us disabled. I can't find a solution to enable it.
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Jun 13, 2013
Most of my users are working on a secure network without any internet connection. Then they wont be able to activate Photoshop CS6. I just heard that AAMEE can solve my issue and generate a MSI package with all necessary activation information.
I installed and used AAMEE (3.1.108.0). My first impression was, too easy.
But at final the MSI is not working. I tried from a command prompt with administrator rights (run as). The installation starts but it failed at the end. The progress bar goes back.
I tried on Windows 7 x64 and Windows Vista x32.
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Nov 6, 2012
I had Win7 and didn`t have any problems but I bought Win8 upgrade and I install it without any changes of my PC settings ... that was option offered from Win8 insatallation manager.
My problem with Ps CS6 is next my files are open as a tabs and when I "move" image with hand tool the paste board flashing from dark grey to transperant...very anoying.
Sometimes when I "scale" image with move tool image area get black and I can`t see the image scale... How to fix that
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Dec 11, 2012
I am using CS6 (cloud) on Mac 10.6.8 and when I try to save anything (psd, animation, etc) for web I receive "The operation could not be completed." I have uninstalled and reinstalled photoshop, clear my presets, shut down/started up and have tried pretty much everything I can think of.The save for web function still works in CS5 but I have been using CS6 for months and it worked fine yesterday and today it's not working.
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Nov 24, 2013
I have an English version of Photoshop CS3. Since I upgraded to Mavericks it will not work. It opens, a blank window for the Adobe updater opens and that's it. I can only close them by force closing. Everything is inactive. I can't even access the deactivate or activate menu. I have updated the Jave, repaired, uninstalled, reinstalled, all to no avail.
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Mar 20, 2012
I got the same problem (shortcuts stop working after a period of time while in photoshop and I need to restart photoshop to make it work again)But now, It occurs every 10 secs. I CANNOT use photoshop at all. Just as I open it I got 10 secs to use the keyboard and then its over.
Everything is fully updated, as well as drivers. Nothing has changed in my computer since the last post.
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Feb 28, 2013
And before you say "It's because it's 14 years old", know that it was working perfectly until about two months ago.
I have a Windows 7 laptop with 4GB memory, plenty of HD space, and no other PC issues.
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Feb 6, 2013
I have been trying to use the 3D features of Adobe Photoshop CS6 Extended and have been having no success. I have enabled the 'Use Graphics Processor' in the Edit->Preferences->Performance dialog box. I have also ensured that I have the latest version of the drivers installed. The video cards (in a CrossfireX configuration) are Sapphire HD Radeon 7970s. The thing is, when I installed Photoshop a few weeks ago, I tested the 3D functions and they worked fine. Now they no longer do so. I have updated video drivers and Photoshop since then but when I reverted back to the older drivers, the 3D features still didn't work. I have tested OpenGL in Modo 601 and Houdini FX 12 with no problems.
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