Lightroom :: Suddenly Unable To Import
Mar 21, 2013
I am suddenly unable to import my images using LR4. Each night I download my cards using a card reader using LR4. I use a card reader and copy and convert to DNG. Suddenly tonight I keep getting a message that my files were not copied because they can't be read. I have tried using multiple cards, have used different readers. None of it makes a difference. I simply can't move my images off my cards anymore.
The only thing different I did yesterday, and I'm not sure if it made a difference, was to create a new destination folder by right clicking on my list on the right of the screen. I did two different sessions yesterday and I wanted the images in different folders. I right clicked on the folder from my first download, select create a new folder, and imported there. Those images downloaded but I can't do anymore.
I have no clue where to start in troubleshooting this. I thought it was the card, but none of my cards work. I thought it was the card reader, but my brand new one won't work.I am thinking it is something within LR.
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Jul 13, 2012
needed larger HD and did a clean install of windows 7 after doing a search of my original HD for all PSD/CR2 images> then doing the "drag drop" technique of copying/backing-up those images to another external and an internal HD.
Then did the instillation of that larger "C" HD and clean install of windows 7>copied those images into one newly created folder on that drive>installed CS6 and LR 4.1 and...LR can't/will not recognize and import more than 500 out of 14,000 PSD/CS2 images.
I am able to access those images via windows explorer and open them into CS6 without difficulity. I have done a couple un/reinstall of LR.Every one of those images is located within one folder and no images anywhere else on the "C" drive. I still have the original back-ups in two places. I have watched the videos on importing images.
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Oct 10, 2012
LR4 locks up when trying to import, or use file, edit, library, etc tabs.
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Jan 15, 2012
I've got a fully updated version of Lightroom 3.6 and I haven't been able to import a single file in several months although I had no problems with Lightroom 3 (installed May 2011). I'm on a PC with Windows 7 (ver6.1).
When I try to import it says "the following files were not imported because they could not be read".
I'm importing jpg files and it fails if I try to import from: my camera (worked previously), my memory card reader, my hard drive, an external drive.
I've tried importing copies of photos Lightroom previously imported and recognized and new photos its never seen before. I've tried importing photos taken on my Canon Powershot SX100IS, my Nikon L120, and my cameraphone. It fails on everything with "the following files were not imported because they could not be read" error.
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Jun 7, 2013
I am unable to import photos into Lightoom 4.4 on Macbook Pro running on Mountain Lion. I tired importing photos directly from the sdcard, both via the inbuild reader & and external USB reader. Import fails in both cases. I then tired copying the files to desktop, import fails with move option too. But when i use the add option, the import works fine.
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Mar 1, 2012
When I try to import presets in LR3/Develop, the template files are not visible to select even though they are definitely listed where I stored them on my computer. I recently upgraded my computer and am now using Window 7 instead of Windows XP. Neither new downloads nor old downloads are visible. Why doesn't LR recognize them? Does 64-bit vs 32-bit make a difference?
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Jan 30, 2012
I have just installed LR3 on my new computer and is unable to upload my photographs. I have change permissions as suggested in other forums, it recognises my Nikon D3 and shows the pictures but when I try to import I get the following message "the following files were not imported because they could not be read" I have LR3 on my laptop and it works fine.
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Nov 7, 2013
I recently purchased Lightroom 5 and have updated to 5.2. I did my first import from a file folder to the catologue. I noticed that all my .awr files imported and any edited .jpg imported, but the original .jpg would not import if there was a corresponding .awr file. I'm not sure how to fix this. I would like all my photos imported.
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Dec 27, 2013
I am having trouble importing .CR2 files into lightroom 3.
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Feb 9, 2013
I have import pictures before in lightroom 4 and now it says I cannot import the pictures these are cr.s files and jpgs
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Feb 22, 2014
I am unable to import NEF files into the new Lightroom 5.3, I recieve the following error message: "The files are not recognized by the raw format support in Lightroom. (251)" and then each .NEF file is listed separately. I am using the latest and most updated Lightroom software and a Nikon 3300. I get this message if I try to import directly from the SD card or if I try to import from the desktop (after copying the SD card contents onto my desktop). I also am unable to import directly from the camera. I'm using a promaster performance 32GG SD card that I formated in the Nikon 3300 before I started shooting. I took three pictures that were just JPGs on the card and these improt okay using any mechanism. All the other photos were taking RAW+JPG.
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Mar 9, 2014
I am trying to upload my pictures into lightroom5 and it won't upload my files.. I keep getting this.. "The following files were not imported because they can't be read.. I just got lightroom a few days ago and it was working fine......
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Dec 21, 2013
I have been unable to import images into Lightroom 5.2 and 5.3 for the past several days. Worked fine before. There have been similar discussions on this topic, but none identical. When I try to import from a cf card, no images show up to import. In the import dialog, if I click on other source and navigate through directories on my hdd, all the images are greyed out. This is true even for images that are not in my catalog. I have tried creating a brand new catalog with the same results on import. I have deleted all the preferences files. I upgraded from 5.2 to 5.3 and that did not fix the problem. I do not have the original dmg for Lightroom so am unable to try a complete re-installation.
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Jan 11, 2012
I am trying to import photos from my compact flash disc (which I use in my camera) to Lightroom3 on my Mac. The files are .jpg files. The message that I get is that the files cannot be read. But I am able to import them to iPhoto, Photoshop Elements on my PC, etc. I contacted support and chatted with three different people. I uninstalled Lightroom 3.6 and re-installed 3.5 - that didn't work. So the next guy had me re-install 3.6 and update the Camera RAW version to 6.6, that didn't work.
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Apr 7, 2013
I am using a MacBook Pro and Lightroom 4.4.
When importing I use the "Copy as DNG" feature and that works just fine for the RAW impages.
I then switch to the "Copy" feature to copy some JPG imsages taken with another camera and they are not copied. The information in the window is "Cound not copy a file to the requested location" and lists all files I tried to import. If I copy the files manually into the folders/locations that Lightroom should have done, the "Add" fearire works just fine.
I am just puzzled as to why Lightroom cannot copy the files to the folders that are there and add the image to the catalog on its own. Converting RAW to DNG works fine so what needs to be done to allow Copy to do the same thing.
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Nov 25, 2013
i just bought canon d70 i have camera set for raw and jpeg, lightroom 4 updated and set to treat jpegs seperatly, but it isnt seeing my cr2, it knows its there but says preview not available unable to import this file type
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Oct 11, 2012
After import from CF card, then next import with "don't import suspected duplicates'' checked, failed many times. You must close and reopen the import window, repeating the operation (one or two times) to make it work properly.
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Dec 11, 2013
I'm operating on an iMac, OS 10.9, brand new, lots of RAM etc. I've confirmed with Apple that my computer and ext HDs are working fine. That said, using LR5.2 I'm unable to import, even a single image. I'vre tried rebooting LR, rebooting the external HD, rebooting the computer. Nothing works.
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Jan 17, 2013
I have recently downloaded the latest Lightroom 4 update to my mac, which is Lightroom 4.3 and now I am unable to import any images into my catalogues.
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Dec 14, 2012
I am unable to import NEF files from a d7000 into LR 4.3, but can import them into LR 3.6 without issue. What do I need to change in LR 4? It's running on a Mac and latest updates are installed.
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Feb 11, 2014
I am now unable to import any Raw or jpegs images into Lightroom. I have un-installed Lightroom 4 and then re-installed Lightroom 5 and still no luck. When I hit import I get a message that says "Unble to import a file to the requested location"
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Feb 11, 2014
I am unable to import photos from iPhoto
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May 11, 2013
When I try to import them, it shows up as no photos found.
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May 7, 2013
I have Lightroom 3 and I am unable to import my raw images from my Canon 60 D. What do I need to do to fix this?
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Oct 6, 2012
I'm using import for several cameras and I would like to have possibility to change 'Date Format' of destination folder name in import dialog:
Yes, there are several formats, but it would be very useful to have possibility to define my own. E.g. instead of 2012-10-06 I would like to have 2012_10_06. Now I have to rename all my folders after import, which is not very comfortable. I think the best way to make this perfect would be possibility to use 'Filename Template Editor' (used for renaming files) for folder names too.
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Oct 4, 2012
I have an issue where videos aren’t importing into my catalog, but the videos play fine on the machine. Forums suggest that there might be an issue with the video cache, and some threads suggest I try to purge the cache. I go to Preferences > File Handling > Video Cache Settings > Purge Cache, and I get the dialog:
The Video cache is being purged. This message with be dismissed when the purge is finished.
I’ve let that message appear for 24+ hours, and it still doesn’t go away.
My questions: Where videos don’t import? How to manually purge the video cache through some other method than the Preferences UI? .
Mac OS 10.8.2
Lightroom 4.2
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Feb 17, 2014
Preview works, but no Import from any SD or CF and even HD! Try internal and external card readers and create a new catalogue, no results. All files from cards or transfered to HD will open properly in PS!
LR 5.3; CR 8.3; PS 14.2
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Apr 13, 2013
I have been importing and editing photos from a Canon Powershot S3-IS and never had a problem until today. This is the first time I've tried it with the latest upgrade to lightroom.
I first tried importing from my camera memory card slot. Lightroom froze. Then I tried using my card reader and inserting that in the USB slot. Lightroom froze. I tried to connect the camera directly to the computer with the USB cord. Lightroom told me that it could not import the files.
I tried importing the images to my computer and then from my hard drive copying them into Lightroom. That worked. Is the camera too old to use with the latest update from Lightroom. I would think a jpg. file would be pretty standard. how to import to Lightroom without the extra step?
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Oct 23, 2012
When I press IMPORT in Lr4.2, a choice of accounts and sources appears: I press Applications under Mac HD, some apps, like iWork and Documents appear, but not iPhoto. When I try to export JPEGS from iPhoto, a sign appears saying there is not enough disk space to export.
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Mar 18, 2014
I'm using LR 5.3 and the "enable auto import" checkbox is greyed out.
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Oct 6, 2012
This has been on-going since the introduction of LR 4 and it continues to be an issue with the release of 4.2. Prior to LR 4 I was able to import and view my AVCHD files w/out a problem.
When will the importing issue with AVCHD movie files finally be resolved?
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