Lightroom :: Unable To Import Images Into 5 For Mac
Dec 21, 2013
I have been unable to import images into Lightroom 5.2 and 5.3 for the past several days. Worked fine before. There have been similar discussions on this topic, but none identical. When I try to import from a cf card, no images show up to import. In the import dialog, if I click on other source and navigate through directories on my hdd, all the images are greyed out. This is true even for images that are not in my catalog. I have tried creating a brand new catalog with the same results on import. I have deleted all the preferences files. I upgraded from 5.2 to 5.3 and that did not fix the problem. I do not have the original dmg for Lightroom so am unable to try a complete re-installation.
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Mar 25, 2011
Lightroom will not display preview images during import of raw images. Any images in other formats display fine but with raw images I get a gray window the size of the preview image and the words "preview unavailable for this file".
Running Windows XP 64, Lightroom 3.3.
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Jan 17, 2013
I have recently downloaded the latest Lightroom 4 update to my mac, which is Lightroom 4.3 and now I am unable to import any images into my catalogues.
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Feb 11, 2014
I am now unable to import any Raw or jpegs images into Lightroom. I have un-installed Lightroom 4 and then re-installed Lightroom 5 and still no luck. When I hit import I get a message that says "Unble to import a file to the requested location"
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May 7, 2013
I have Lightroom 3 and I am unable to import my raw images from my Canon 60 D. What do I need to do to fix this?
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Apr 13, 2013
I have been importing and editing photos from a Canon Powershot S3-IS and never had a problem until today. This is the first time I've tried it with the latest upgrade to lightroom.
I first tried importing from my camera memory card slot. Lightroom froze. Then I tried using my card reader and inserting that in the USB slot. Lightroom froze. I tried to connect the camera directly to the computer with the USB cord. Lightroom told me that it could not import the files.
I tried importing the images to my computer and then from my hard drive copying them into Lightroom. That worked. Is the camera too old to use with the latest update from Lightroom. I would think a jpg. file would be pretty standard. how to import to Lightroom without the extra step?
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Apr 5, 2012
Unable to import raw images from canon 40D into LR 4. using mac OS 10.7.3??
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Oct 21, 2013
Unable to import Nikon D610 RAW images into Lightroom 5.2. Will an update be issued and if so when?
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Mar 25, 2013
Unable to import previously imported images. Don't import duplicates NOT ticked.
All the images are "greyed" out, any new images I add to this folder have a tick as normal. I have LR on another PC and all is OK when I try this.
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Feb 2, 2013
I am a Canon shooter and a seasoned Lightroom user. About a month ago my Mac stopped allowing me to import images from my CF card into Lightroom. I have worked with Mac and Adobe to no avail. At this point I know that my Mac can see the card and will me allow me to download images into iPhoto. It will generate thumbnails in Lightroom, but will tell me that it's unable to read the images when I try a complete import. If I switch users on my Mac to a dummy user, I am able to import the same images off my CF card. I didn't changed any settings, at least not intentionally.
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Mar 30, 2012
I heard many good things about Gimp so I downloaded it, eager to begin editing my photos. But for the last 30 minutes, I have been unable to even upload an image to begin editing. I've tried everything, but no matter what, my images will not "drag and drop" like they're supposed to. I am getting more and more frustrated by the second. I read it might be the fact that it's a "jpg" file,so I tried renaming it, as suggested, still, no luck! I'm using a Mac Os X 10.6.8
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Oct 20, 2008
I'm not able to import my Raw files from my new Canon G10 camera. Is this an issue that Adobe has plans to rectify and if so how soon?
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Oct 13, 2012
I am unable to import my images to my new computer that I reinstalled elements 9 to. My computer is an HP 64 bit running windows 7.
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Apr 7, 2013
I am unable to import raw files to E11 from my Panasonic Lumix 200. I get a response that says "nothing imported - no supportive file types" also "can't complete request as file appears to be from a camera model which is not supported by installed version of Camera raw". I think I understand that I need at least a 7.2 version and don't know what I have. The camera is a fairly recent model.
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Nov 30, 2012
Elements 8 does not recognise an SD card with photographs to import. Is it short of a Plugin. If so, how do I get it?
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Nov 4, 2012
This issue occured shortly after update to 4.2, but not directly after. I am using windows 8.
The issue that occurs is after importing images they are adjusted automatically to develop module cross process 1. After dealing with this annoyance for a bit of time I realized that I can not even "RESET ALL" the images to delete the adjustment. In delving into other images that have been in my database for quite some time, I have tried to "RESET ALL", which resets images to CROSS PROCESS 1. I have never set import to automatically adjust.
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Mar 13, 2012
I just upgraded from LR3.6 to 4.0. When trying to import images the import module freezes for a few minutes and then displays the import screen. However, when selecting a source the program freezes again and eventually crashes.
I had the same issue when upgrading to 3.6 some time ago and then found that disabling some USB controllers solved the problem. This works for LR4 as well. As I don't need all USB connections this is a workable solution, however, disabling controllers should not be necessary to run a program.
System is an Acer Aspire 7811 64 bits w/ Intel i7, Win 7 Home Premium, 8 GB internal mem and no external drives.
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May 19, 2012
I'm using LR4 with a Canon camera setup (Wind 7 Ultimate). I've got the auto import setting all configured with an incoming folder and destination. The app recognizes when an image is put in incoming folder and in fact it moves it to the destination folder. What is really annoying is that it leaves me at the import settings dialog and then I have to make all these choices as I would if I were manually importing.
Shouldn't the images be places in the desination folder and some view of that image be displayed in LR? It could be the folder view or ideally I want to see the last image imported at 1:1 size so I can review it and see if I want to take another shot? Maybe there is some flag I've got set incorrectly.
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Jan 17, 2011
I'm trying to import photos into LR3.3, and the thumbnails are grayed out, as is the import button. The photos come from two other cameras -- one Canon Elf, the other I'm not sure. I received them through dropbox, and they open fine with Bridge and Photoshop CS4.
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Jul 13, 2012
needed larger HD and did a clean install of windows 7 after doing a search of my original HD for all PSD/CR2 images> then doing the "drag drop" technique of copying/backing-up those images to another external and an internal HD.
Then did the instillation of that larger "C" HD and clean install of windows 7>copied those images into one newly created folder on that drive>installed CS6 and LR 4.1 and...LR can't/will not recognize and import more than 500 out of 14,000 PSD/CS2 images.
I am able to access those images via windows explorer and open them into CS6 without difficulity. I have done a couple un/reinstall of LR.Every one of those images is located within one folder and no images anywhere else on the "C" drive. I still have the original back-ups in two places. I have watched the videos on importing images.
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Oct 10, 2012
LR4 locks up when trying to import, or use file, edit, library, etc tabs.
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Jan 15, 2012
I've got a fully updated version of Lightroom 3.6 and I haven't been able to import a single file in several months although I had no problems with Lightroom 3 (installed May 2011). I'm on a PC with Windows 7 (ver6.1).
When I try to import it says "the following files were not imported because they could not be read".
I'm importing jpg files and it fails if I try to import from: my camera (worked previously), my memory card reader, my hard drive, an external drive.
I've tried importing copies of photos Lightroom previously imported and recognized and new photos its never seen before. I've tried importing photos taken on my Canon Powershot SX100IS, my Nikon L120, and my cameraphone. It fails on everything with "the following files were not imported because they could not be read" error.
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Jun 7, 2013
I am unable to import photos into Lightoom 4.4 on Macbook Pro running on Mountain Lion. I tired importing photos directly from the sdcard, both via the inbuild reader & and external USB reader. Import fails in both cases. I then tired copying the files to desktop, import fails with move option too. But when i use the add option, the import works fine.
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Mar 1, 2012
When I try to import presets in LR3/Develop, the template files are not visible to select even though they are definitely listed where I stored them on my computer. I recently upgraded my computer and am now using Window 7 instead of Windows XP. Neither new downloads nor old downloads are visible. Why doesn't LR recognize them? Does 64-bit vs 32-bit make a difference?
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Jan 30, 2012
I have just installed LR3 on my new computer and is unable to upload my photographs. I have change permissions as suggested in other forums, it recognises my Nikon D3 and shows the pictures but when I try to import I get the following message "the following files were not imported because they could not be read" I have LR3 on my laptop and it works fine.
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Nov 7, 2013
I recently purchased Lightroom 5 and have updated to 5.2. I did my first import from a file folder to the catologue. I noticed that all my .awr files imported and any edited .jpg imported, but the original .jpg would not import if there was a corresponding .awr file. I'm not sure how to fix this. I would like all my photos imported.
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Dec 27, 2013
I am having trouble importing .CR2 files into lightroom 3.
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Feb 9, 2013
I have import pictures before in lightroom 4 and now it says I cannot import the pictures these are cr.s files and jpgs
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Feb 22, 2014
I am unable to import NEF files into the new Lightroom 5.3, I recieve the following error message: "The files are not recognized by the raw format support in Lightroom. (251)" and then each .NEF file is listed separately. I am using the latest and most updated Lightroom software and a Nikon 3300. I get this message if I try to import directly from the SD card or if I try to import from the desktop (after copying the SD card contents onto my desktop). I also am unable to import directly from the camera. I'm using a promaster performance 32GG SD card that I formated in the Nikon 3300 before I started shooting. I took three pictures that were just JPGs on the card and these improt okay using any mechanism. All the other photos were taking RAW+JPG.
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Mar 9, 2014
I am trying to upload my pictures into lightroom5 and it won't upload my files.. I keep getting this.. "The following files were not imported because they can't be read.. I just got lightroom a few days ago and it was working fine......
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Jan 11, 2012
I am trying to import photos from my compact flash disc (which I use in my camera) to Lightroom3 on my Mac. The files are .jpg files. The message that I get is that the files cannot be read. But I am able to import them to iPhoto, Photoshop Elements on my PC, etc. I contacted support and chatted with three different people. I uninstalled Lightroom 3.6 and re-installed 3.5 - that didn't work. So the next guy had me re-install 3.6 and update the Camera RAW version to 6.6, that didn't work.
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