Photoshop :: Error Message When Creating New Document
Nov 2, 2012
I am using Photoshop CS5 on OSX 10.6.8. When I try to create a new file or copy and paste within an open file, I receive this error message: "This is not a valid Portable Document File (PDF) document. It cannot be opened." This does not occur when opening files, only when creating a new document or working within an open document. I have tried deleting preferences and resetting all warning messages but nothing has worked.
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Dec 19, 2013
Strangely, every time I click "save" in CS6 it opens up a 'Save As' window, (which shouldn't happen), then I click save witht the existing file name (it then tells me the doc already exists), I click OK, (and then OK to the next popup window) then get the message that "This file cannot be found". I'm forced to click "ok" and the doument isn't saved. I've tried saving it differently in previous versions and it still doesn't work. I recorded a video of this behavior. You can see it here - [URL]
Why would it be trying to find a file? It seems like an error message when trying to Open a doc, not Save a doc. I can't shutdown my station until I get the document to save.
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Nov 11, 2013
My ability to share photos using attach to e-mail has stopped working. I get an error message: Organizer could not finish creating e-mail message. Make sure Microsoft is selected as the default program in Windows INternet Control panel. Additionally, I'm upable to check for updates. I get an error message something like "the server is not available..."
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Nov 5, 2013
I've created a pdf file (with illustrator cs3). when I try to open it on photoshop CS3 I receive this message:
"error opening the portable document file (PDF) document. error code = 0X20030055"
I can open this pdf file outside photoshop.no problem openning other pdf files on photoshop.
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Jan 6, 2013
In Elements 9 I now get an error message "Cannot use Clone Stamp due to program error".
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Mar 26, 2013
have encountered an error message on opening Lightroom 4 using Windows 7 Pro 32 bit.
The message is saying - Error in reading preview cache.
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Sep 3, 2011
I have a new box version of PantShop Photo Pro X3. Using the CD to install, I am getting a 1935 error message.
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Aug 13, 2013
photoshop cs4 error message 148:3 We have valid license, how can we resolve?
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Sep 22, 2012
I tried to load CS4 onto my new i mac and I'm getting an error 6 message. What that means and what I can do about it? I can't find my original software discs so have copied the software from my old i mac via my external hard drive. Bridge loaded okay.
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Aug 9, 2012
Trying to download Photoshop CS6 from the cloud and I keep getting an error message "The download appears corrupted" (-60).
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May 15, 2013
One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop.
Is there a problem or is this just a bug in Photoshop? I don't have any problems other than the error message. The version is: 12.0.4x64.
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Dec 6, 2008
I am running PS CS4 Win Vista.I have 3G RAM and have designated plenty of available space for scratch disks(298G on C:, 66G on J: and 231G on M:, the latter two being external HDs).
When I attempt to use some of the advanced features of CS 4, especially Content Aware Scaling, I get the insufficient RAM message every time without fail.
MY HD is regularly defragmented and I have purged, lowered the History states allowed, and cleaned out all temp files from IE.
Any deas how I can avoid the RAM message and use the features in CS4?
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Apr 27, 2009
I up dated my cs3 today and now I get an error message: Could not complete_______because of a program error. Has anyone run across this before?
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May 7, 2009
I have some raw files on a dvd that I have imported into bridge. They imported very small files and when I try to import them into cs3, I get an error message that says "cannot complete your request because of a program error". I've had other dvds that I have imported with no problem.
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Jul 7, 2007
I've made actions in Photoshop before but never really anything other than recording my mouse movements & keystrokes.
Many of the actions i download have many more bells & whistles in them.
I'm really looking to have a msgbox pop up saying ...
eg NOW SET HUE/SAT TO REQUIRED SETTINGS
& have the hue & sat setting pop up so they could enter a setting
then the action would continue.
Could anyone offer any links or book reccomendations to help me built more complicated actions please?
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Dec 9, 2012
I'm getting this error message when I try to use photomerge. I'm using CS5, and this is the first time I'm trying to use photomerge. I've tried several different photos but I'm always getting this message.
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Aug 16, 2013
Just got CS 6 (not extended) When I click Oil Paint Filter I get the following msg.
The filter you were using encountered an unknown graphics processor error that caused an unexpected exit. Check manufacturer for the latest software.
Is it my graphics card. If so, how do I check to see what I have? I have an HP about three years old.
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Dec 12, 2012
I recently installed CS6 and since then I get an error message when I want to use text: "could not complete your request because something prevented the text engine from being initialized.Restarting CS6 doesn't work...
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Jul 2, 2012
I have installed CS6 and selected Adobe Support Center from the help menu. I keep getting the following error message.
"The installation of this application is damaged. Try to re-install the application or contact the publisher"
I tried re-installing CS6 but am still getting the same error message, with a bouncing Adobe Air icon in my dock.
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Oct 18, 2013
I am sure there is something very obvious I am missing here, but when trying to use the red eye correction tool, I get the following error message:
"Could not use the red eye removal tool because the target channels do not cover the composite."
What does this mean and how can I get the tool to work for me? I am using Photoshop CS4.
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Jul 3, 2012
I keep receiving a error message when closing PS CS6 which says "Adobe Media Core CS6 has stopped working". What can I do to resolve this issue? I'm running Windows Vista professional.
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Feb 19, 2012
I'm running CS5 v12.0 x32 on XP SP3 and always get this error message when trying to run batch processing (Automate->Batch):
I'll have to run the installer again to get it works again, but the same error will reoccur again and again.....
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Sep 13, 2013
I am currently a Photoshop CC user, but I opened My Photoshop CS5, and I get this error message.Owl Orphanage: Photoshop.exe-System Error
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Aug 23, 2012
When opening cs4 I get the error message that "Photoshop has closed unexpectedly, click ignore or reopen".
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Nov 27, 2013
I installed a new drive (OWC Accelsior SSD) via PCIe in my 2009 MacPro then loaded 10.9 on the new drive. While I have regret about 10.9 due to the Colorflow bug, I had already done the upgrade on the old drive and stayed with 10.9
I then ran Migration Assistant to copy everything to the new drive.In addition, I ran Verify Disk on both the old and new drives via the Disk Utility and all was OK.After the migration, CS6 13.0.0 will not allow me to open a file from any internal or external drive. When I select File, Open the error message states, "Could not complete your request because of a program error".
When I select File, Open 2-3 times, I am able to open a file but only from the Desktop. After trying 10 File, Opens, from the Desktop with sucess, I tried selecting an external drive and immediatly get the program error message againI tried selecting internal sata drives, an external Raid 5 connected via eSata and a drive connected via USB3 but all produced the same error message.
So I installed CC. Unfortunately the same exact problem occurs.I noticed when I was installing CC that there was an update to CS6 13.0.0. But when I tried to update via the iCloud installer and also the download from the Adobe site ,the update failed with this message, "Errors encountered during installation (U44M1P7) I have found an inconvenient workaround that might offer a clue in that I am able to open any file from any drive if I drag it over the icon in the dock. That works for both CS6 and CC.
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Feb 18, 2012
I'm trying to print Photoshop file that is 740000 pixels wide on roll paper on an Epson 4800. The file is a large Photoshop file format. It was created in CS4. When I try to make the print command, I get an error message saying Photoshop cannot print files wider than 32000 pixels. (Which seems unlikely to me)
I can not seem to get a simple yes or no answer to whether what I'm trying to do is possible. Upgrade to CS5 suggested, but I get exactly the same error message on CS5. I don't want to drop the resolution to solve this.
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Jun 13, 2013
I get the error message when I try and print. I do custom printing for clients. I've tried turning off my computer and re-starting it, but that didn't work. Do I need to un-install CS5, and then re-install?
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Jul 30, 2008
I recently got this error message and did everything that that the adobe solutions page told me to do to no avail. I have two thousand pictures to process...does anyone have any suggestions as to how I can get my photoshop cs3 on Vista back up and running?
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Mar 10, 2009
I have tried to get Photoshop CS4 to run but keep getting Photoshop has stopped working. In 64bit the error message is
Problem Event Name: BEX64
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d38aa7
Fault Module Name: StackHash_a1a9
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional Information 1: a1a9
Additional Information 2: 97adcf723889235ddc4cb6cacaa74283
Additional Information 3: 8a4c
Additional Information 4: 9cfa5bc339a5d29061908def628328bc
in 32bit the error message is
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d3882e
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
I have uninstalled/reinstalled Photoshop and deleted the preference files to no avail. I have also used Adobe CS4 Clean Script along with Microsoft Windows Installer CleanUp Utility to no avail.
I have installed Photoshop CS3 which seems to work except when I try to access the preference files when it crashes.
My system spec is
OS Vista Ultimate x64 SP1
CPU Intel Core 2 Quad Q660 2.40GHz
Motherboard Asus P5QL-E
Memory 8 Gbt
Graphics Card Asus EAH 4850
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Aug 9, 2004
What is an "end-of-file" error and how do I open this file that I am currently unable to?
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Aug 4, 2009
I have intalled Adobe Photoshp cs4, but i cant' open it. When i try to open it, there's a messare error likie this : " The instruction ox2o7444e2 --> oxoooooooo " what's wrong with my installation ? And how to resolve this problem ?
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