Photoshop Elements :: Importing CR2 Files To Organizer - Getting Missing File Error?
Oct 23, 2013
I have been running PSE 10 for a while with my Canon 60D, windows 7 and I have never had an issue with importing CR2 files to my organizer. Now all of the sudden they will no longer show up in the organizer or rather there is the icon with a question mark, and the "mssing file" error. When I use the downloader from my card reader I can see them in the preview screen, but when the downloader is done and the files are in the organizer, get nothing but the aforementioned icons.
I installed to the DNG converter as suggested, but that did nothing as well. So, I finally gave up, purchased PSE 12, installed it and guess what, still no luck. I have updated the RAW converter to the latest version and as near as I can tell I have done everything suggested. Like I said earlier, I can see the pictures clearly in the adobe downloader when I import the files from my memory card and I can open the pics fine in the Canon software, I can even open the picture in the Editor if I go through the editor; but I can't do anything with the picture in the Organizer.
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Nov 30, 2012
I am using element 9 and am having problems importing files into the organizer . It has imported most of my images (jpg) from other folders. One folder does not import. I get a message saying the files are not supported or already imported. All the files are jpg's and none have been imported. I have changed the names of some of the files and then they get recognized and imported. Is there a maximum character name for files? How can I tell what files are not supported? The pop up window giving this information is so small I can't read the list. I removed anything from the folder that was not a jpg in case the import process stop when it encounters a file it does not recognize.
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Sep 20, 2013
How to specify NOT to import mp3's wav's etc, when using the Search function?
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Jan 13, 2013
Can I stop the Photoshop Editor from automatically causing photos to be imported into the Organizer? I want them to remain where they are until I want to cause them to be imported. One gets way too many 1 photo imports.
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Mar 9, 2014
When I import my collection of images and videos using "Import / From file and folders...", Photoshop Elements 12 Organizer crashes when importing one of my .m2ts files. When I debug it I get:
Unhandled exception at 0x1543025B (mc_demux_mp2_ds.ax) in PhotoshopElementsOrganizer.exe: 0xC0000094: Integer division by zero.
Is there a way for me to import m2ts files successfully? If not, then is there a way to skip importing these files.
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Sep 10, 2012
It is a pity the dialog of the 'reconnect missing files' can list the missing files in a small window, but there is no option to export the list with full paths as a text file.
Knowing that the list is saved somewhere (probably in the catalog folder) I have searched if I could find how the information about missing files is stored in the Organizer. Natural candidates like the catalog.psexxdb and thumbs.5.cache sqlite databases did not show anything showing they stored the information.
So, I had a look at the thumbs.5.cache, which is interesting. It shows that two sizes of thumbnails are stored there, and that the criteria for matching are date taken and file size.
Now, I compared an optimized version of that file with a reconstructed one (I deleted the cache file).
Interestingly, you can see which media_id still have the matching criteria. I conclude that the other media_id are the missing files...
If Photodrawken is looking at this post : Could you check this supposition and see if a sqlite query could extract the list of the missing media?
It will be interesting to see if the next PSE version has a better handling of missing files... Seems that LR handles that problem much better.
Edit: The 'status' field in the thumbnail_info_table of the thumbs.5.cache database seems to be set at '2' for missing files.
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Mar 18, 2013
How do you avoid importing same file (Picture) from camera to Organizer more than once? I am in the habit of keeping pictures in my camera for a longer period of time. This is easy to control using Picasa - but what about Elements11?
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Sep 1, 2013
I take high school sports photos using a Canon 7D camera, that can take about 9 pictures per second, which is great for capturing events. I've noticed with several versions of Photoshop Elements (9 &11), on Win 7 Pro 32 AND Win 7 Pro 64 versions (on multiple computers) that when I use Get Photos & Videos|From Camera or Card Reader, then in the photo downloader dialog box, use the Rename Files option, that my picture files get renamed in jumbled fashion. Not all pictures are jumbled, but many. If I have files on my Canon such as DIG001.jpg, DIG002.jpg, DIG003.jpg, DIG004.jpg, they may be renamed as RenameFilename001.jpg (which is acutally DIG001.jpg), RenameFilename002.jpg (which is actually DIG003.jpg), RenameFilename003.jpg (which is actually DIG002.jpg), RenameFilename004.jpg (which is actually DIG004.jpg) - in this case original picture files 2 & 3 have been reversed. This is very confusing when reviewing a photo sequence that is renamed into an out of chronological order sequence (i.e. ball is hiked, ball is caught by receiver, ball is kicked, receiver runs with caught ball).
I have also confirmed that there is nothing wrong with the Canon 7D camera by taking high speed pictures of a video which is displaying video frame numbers. I can confirm that the files as stored in the camera are in the direct chronological order as taken (i. e. 001, 002, 003, 004, etc.). When I then download these pictures from the camera using Photoshop Elements 11, they are not all in chronological order (some are, some aren't).
I don't know if this is a bug in the program or there is something else I need to do to assure the pictures are imported in exact chronological order (as taken by the camera).
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Dec 8, 2013
Organizer starts searching for missing files. files that i have deleted, and the programme just keep on forever searching for those already deleted files. When i try to turn off that function, the organizer just stops. Running the program on Imac 2010.
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Apr 22, 2013
Every time I click on a photo in Organizer I get a missing file message....how can I avoid this?
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Mar 4, 2014
I get error message saying archive section of adobe photoshop elements is missing when I try to run the exe file; Ive downloaded everything. Ill have another birthday by the time I download it all again.
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Jan 9, 2014
I just installed Elements 12. How do I get my photographs on my laptop into Organizer? I have many sub-folders of my world trips, do I need to do each one seperately?
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Dec 20, 2012
I changed Adobe Elements version (from 10 to 11) and Brand New all-in-one Dell XPS computer that comes with Windows 8 as OS (From XP SP3) ... Now my import in Adobe Organzer gets stuck. Adobe Elements sees the camera, and compares the files on my camera to the photos in Organizer and knows how may are duplicates. I then select all the photos it finds as Non-Duplicates and tell it what directory to import into and select (Finish/Import) and it just sits there. I can change anything on that screen for options, but it really is locked up. I have to use Task Manager to end the task so that I can get back into Adobe Organizer.
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Dec 30, 2013
path for importing photos which have been sent by email from varying sources such as Iphones, Ipads, etc. These photos are easily opened from the email in the Elements 11 Editor mode. However, I have tried a dozen ways to get them moved from Editor to Organizer. Also, I am having difficulty creating a folder for these types of photos. Those that I load from my camera create their own folders which I can rename. The paths I have had to utilize are ridiculously complex.
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Feb 19, 2013
I am trying to import some jpg files into organiser from a windows folders. What turns up in organiser is a thumbnail (there is no image) for each photo. Properties indicate that it is the correct jpg. I can open the file in Elements. There is something about the files that is causing the problem. Moving the file to another folder makes no difference.
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Nov 10, 2013
I just bought a new computer with Windows 8 and an SSD-Harddrive and installet the Photoshop Elements 12 trial version. I copied my RAW-files via LAN to the SSD-Harddiskdrive. Now when I import these into the organiser some pictures are fragmented. If I check the pictures in the windows explore with the RAW-codec the particular picture is alright.
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Jan 2, 2013
I have moved a catalog of 150'000 pictures (with associated pictures) to from an iMac to a new Macbook Pro. I used (in Elements 11, same version on the old system) "reconnect missing files" to update the path to the new location. Most files did reconnect perfectly. However, some of them cannot be reconnected. The message I get is
"The files cannot be reconneceted because the file already exists".
The reality is that the same file does not exist. Only an identical named file in a completely separate directory path form another year is present (I use more than one camera and the filenames start all at DSCN001.jpg). How can I fix this, otherwise I cannot complete the transfer of the library.
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Oct 2, 2012
I am a new Mac user - recently insalled Photoshop elements 9 and tried to import my photos which are all in iPhoto at the moment into the organiser. I went via the 'Get files > import from iPhoto' menu and I keep getting a messsage tab saying 'no suitable media'.
I clicked the share in iPhoto and also tried via the getting files directly route (you only get the 'iPhoto library' that way not the individual files - any combo of clicking wont seem to let me see the files there).
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Dec 4, 2013
I am just starting to use Photoshop Elements 12 Organizer. I do not want to import my entire iPhoto library however, so how can I import ONLY ONE or a select group of events or albums?
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Dec 1, 2012
when importing photo's into elements organizer from iphoto the edits and captions I did in iphoto DO NOT import whith the photo's. Why?
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Mar 18, 2013
I have Elements 10 Core Version 10.0 Language Version 10.0 fully updated (or so Elements reports on asking to check updates) running in Windows 7 64 bit.
I have over 20,000 photos on C drive in jpeg or fine jpeg format mainly shot with a Nikon D70 over several years. I took photos last Friday/Saturday with a new Nikon D7000 (jpeg) and uploaded to Elements 10 (C drive) via SD card reader. They uploaded OK, were saved to Elements Organiser and I deleted some, edited others and emailed several. Today these photos are missing and possibly other shots taken after 10th Feb 2013 too some of which might have been taken with the D70.
Both Elements Reconnet and Find Photos and Videos fail to find any photos not already in the Organiser. I tried Recuva to search the PC's hard drives for deleted photos. It didn't find any as such - only eBay etc jpegs.
I have 120kb copies of the emailed photos attached to the emails in the Outlook Sent box. I noted the reference number of a photo and searched Windows 7 for it. Windows doesn't find it.
Before I looked at Elements today Windows was installing update KB2656351 concerning NET framework 4 and we had a power cut part way through. I have no idea if this is relevant but I menton it in case it is.
There are no photos in the Organiser after 10th Feb 2013 and there should be several hundred. I can take the loss as they probably weren't vital photos but I am very keen to know where they went to do my level best to ensure it doesn't happen again with more valuable photos.
I have phoned Abobe but they only support Elements 11 now, they said. I have searched without success both their FAQ's and the FAQ's on this forum.
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Dec 10, 2012
I am using Ements 10 Orgainzer and Editor. Suddenly, yesterday, every time I click on a picture in Organizer, it grays out and turns into a gray square with a broken gray photo shape inside it. The same file opens up fine in the Editor and the thumbnail still appears in my My Pictures folder. It opens fine in Picasa. Why this is suddenly happening? The files are .tif and some have been Edited and saved, including some with Adboe layers, but this should not effect the Organizer. Is there something that needs to be reoptimzed or done. It is making the Organizer completely worthless for me.
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Sep 27, 2013
PSE Organizer 12 Icon missing?Installed twice.
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Nov 21, 2010
I'm trying PS Elements 9. I've imported my pictures into the Organizer but some of the pictures don't have thumbnails. Instead they have a placeholder graphic with a flower on it and a blue triangle with an exclamation mark. I don't see any explanation of what this might mean. These pictures did not generate errors when they were imported. The pictures were scanned photos, just like the ones that imported correctly.
I've tried deleting the pictures from the catalog and reimporting. I've tried updating the thumbnail. The picture can be opened and edited in Elements but even if the edited photo is saved as a copy, it does not display a thumbnail.
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Feb 2, 2013
Just a few days ago I had about twelve folders of photos in my Organizer. Now I have only two folders that have content. When I click on the other ten folders I see this message in the Media Browser, "No media to be displayed."
I have both Adobe Premiere Elements 11 and Photoshop 11 which I got three weeks ago. The only thing new on my computer is the software that came with my Nikon camera - NX2 - a photo storage and photo editing program. My photos are still in my Windows Pictures program.
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May 29, 2013
When opening Photoshop Elements 11 Organizer on my Mac computer the lower toolbar feature is not displayed. How do I recover this important feature?
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Feb 8, 2013
I was watching a tutorial about PSE 11 and then noticed that under my photo in the organizer I do not see the date, time, & star option. Do I have to turn something on to see them. Also I do not see a place under the photos to put a caption. I'm using a mac book pro.
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Sep 16, 2013
when I keep getting a run time error when I'm trying to go into the organizer and how I get it to go away?
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Oct 8, 2012
Photoshop Elements 9 organizer...when I try to "save as" a .jpg file from editor to the organizer, I keep getting an error "Import Failed" file not supported or file already in organizer...been using this software for a long time..just started to happen...now it says this everytime I try to save anything..it will not let me put it in the organizer at all. What happened?
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Mar 23, 2013
I have had Elements 8 working for quit a while on a HP windows 7 64 Bit machine (years) and now suddenly the Organizer crash's when I try to start it. The editor starts and works OK. The problem seemed to start when I switched on the option to autoanalyze on startup , but cannot verify as the setting panel is in the organizer menus!
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Jul 23, 2013
I have PSE 8, PS Premier 8 and LR 4 insta;lled and haven't had any problems with them. Yesterday I tried to open PSE 8 and received a 'Bad Image' message that stated
"C:Program Files (x86)AdobeElements Organizer 8.0amtlib.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.'
However, I went to My Pictures, selected a file that I had edited in PSE 8 a few weks ago, right clicked on Open With PSE 8 Editor and there it was. When I right clicked on Open With PSE 8 Organizer, I got the same error message as shown above. I also tried openiong Organmizer through Editor ald also got the same error shown above.
How do I resolve this? I'm running WIN 7 Pro, DELL XPS 8300.
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