Photoshop Elements :: Photos Missing From 10 Organizer
Mar 18, 2013
I have Elements 10 Core Version 10.0 Language Version 10.0 fully updated (or so Elements reports on asking to check updates) running in Windows 7 64 bit.
I have over 20,000 photos on C drive in jpeg or fine jpeg format mainly shot with a Nikon D70 over several years. I took photos last Friday/Saturday with a new Nikon D7000 (jpeg) and uploaded to Elements 10 (C drive) via SD card reader. They uploaded OK, were saved to Elements Organiser and I deleted some, edited others and emailed several. Today these photos are missing and possibly other shots taken after 10th Feb 2013 too some of which might have been taken with the D70.
Both Elements Reconnet and Find Photos and Videos fail to find any photos not already in the Organiser. I tried Recuva to search the PC's hard drives for deleted photos. It didn't find any as such - only eBay etc jpegs.
I have 120kb copies of the emailed photos attached to the emails in the Outlook Sent box. I noted the reference number of a photo and searched Windows 7 for it. Windows doesn't find it.
Before I looked at Elements today Windows was installing update KB2656351 concerning NET framework 4 and we had a power cut part way through. I have no idea if this is relevant but I menton it in case it is.
There are no photos in the Organiser after 10th Feb 2013 and there should be several hundred. I can take the loss as they probably weren't vital photos but I am very keen to know where they went to do my level best to ensure it doesn't happen again with more valuable photos.
I have phoned Abobe but they only support Elements 11 now, they said. I have searched without success both their FAQ's and the FAQ's on this forum.
Just a few days ago I had about twelve folders of photos in my Organizer. Now I have only two folders that have content. When I click on the other ten folders I see this message in the Media Browser, "No media to be displayed."
I have both Adobe Premiere Elements 11 and Photoshop 11 which I got three weeks ago. The only thing new on my computer is the software that came with my Nikon camera - NX2 - a photo storage and photo editing program. My photos are still in my Windows Pictures program.
My photos are OK in the Organizer, but the portrait photos are cut off at the top or bottom when used in a slide show. I have checked the "Crop to Fit" portrait selection but it makes no difference. I have Version 9 of Elements.
I am using Ements 10 Orgainzer and Editor. Suddenly, yesterday, every time I click on a picture in Organizer, it grays out and turns into a gray square with a broken gray photo shape inside it. The same file opens up fine in the Editor and the thumbnail still appears in my My Pictures folder. It opens fine in Picasa. Why this is suddenly happening? The files are .tif and some have been Edited and saved, including some with Adboe layers, but this should not effect the Organizer. Is there something that needs to be reoptimzed or done. It is making the Organizer completely worthless for me.
I'm trying PS Elements 9. I've imported my pictures into the Organizer but some of the pictures don't have thumbnails. Instead they have a placeholder graphic with a flower on it and a blue triangle with an exclamation mark. I don't see any explanation of what this might mean. These pictures did not generate errors when they were imported. The pictures were scanned photos, just like the ones that imported correctly.
I've tried deleting the pictures from the catalog and reimporting. I've tried updating the thumbnail. The picture can be opened and edited in Elements but even if the edited photo is saved as a copy, it does not display a thumbnail.
It is a pity the dialog of the 'reconnect missing files' can list the missing files in a small window, but there is no option to export the list with full paths as a text file.
Knowing that the list is saved somewhere (probably in the catalog folder) I have searched if I could find how the information about missing files is stored in the Organizer. Natural candidates like the catalog.psexxdb and thumbs.5.cache sqlite databases did not show anything showing they stored the information.
So, I had a look at the thumbs.5.cache, which is interesting. It shows that two sizes of thumbnails are stored there, and that the criteria for matching are date taken and file size.
Now, I compared an optimized version of that file with a reconstructed one (I deleted the cache file). Interestingly, you can see which media_id still have the matching criteria. I conclude that the other media_id are the missing files...
If Photodrawken is looking at this post : Could you check this supposition and see if a sqlite query could extract the list of the missing media?
It will be interesting to see if the next PSE version has a better handling of missing files... Seems that LR handles that problem much better.
Edit: The 'status' field in the thumbnail_info_table of the thumbs.5.cache database seems to be set at '2' for missing files.
I am new to PSE and have version 10. My photos are organized by year and within a year by dates and events. I cannot seem to bring those pictures into the Organizer.
I have succeeded in bringing a single photo into Organizer but would really like to bring in entire folders at a time.
I was watching a tutorial about PSE 11 and then noticed that under my photo in the organizer I do not see the date, time, & star option. Do I have to turn something on to see them. Also I do not see a place under the photos to put a caption. I'm using a mac book pro.
I have been running PSE 10 for a while with my Canon 60D, windows 7 and I have never had an issue with importing CR2 files to my organizer. Now all of the sudden they will no longer show up in the organizer or rather there is the icon with a question mark, and the "mssing file" error. When I use the downloader from my card reader I can see them in the preview screen, but when the downloader is done and the files are in the organizer, get nothing but the aforementioned icons.
I installed to the DNG converter as suggested, but that did nothing as well. So, I finally gave up, purchased PSE 12, installed it and guess what, still no luck. I have updated the RAW converter to the latest version and as near as I can tell I have done everything suggested. Like I said earlier, I can see the pictures clearly in the adobe downloader when I import the files from my memory card and I can open the pics fine in the Canon software, I can even open the picture in the Editor if I go through the editor; but I can't do anything with the picture in the Organizer.
I have installed Elements 12 and successfully indexed my media files and performed facial recognition, however now in the organiser, not all files are displaying. Some are and others come up with an image like a broken link (See image). All the photos are fine (not corrupted) and can be viewed by other media viewers.
First, all of the photos in my albums and folders disappeared from Organizer leaving empty album and folder categories. The next day, the album and folder titles disappeared, leaving one big blank space. how I can retrieve all of my photos and why this would have occurred in the first place?
my computer was running very slowly so I ran some diagnostic and "fixit" programs on it. After that, I am no longer able to see the photos that were in the albums I created - if I try to reimport them, it says they are already in the catalogue. All I see are white boxes!! I cannot see them in the photo bin of the editor either. I checked and all my photos are in their original folders where I off-loaded them from my camera. Obviously my fixit program broke the links. how I can get the photos back, or even just delete the albums and catalogue so that I can start again?
the really weird thing is that I can do a slideshow of the supposedly missing photos -- but they still don't show up as thumbnails in the albums!
Is there any other way to compare photos in the pse 11 organizer U.S. version other than going to full screen and using the task bar on the film strips? There is no Display function in the upper right hand corner of the organizer so I cannot using the other method of prerssing f12.
I have just started using Photoshop Elements and have uploaded all my photos from my computer's hard-drive, and am displaying them using the 'Folders' view in Organizer. Unfortunately, all the photos are being displayed twice - once within 'Pictures' and once within 'Macintosh HD'>' Users'>' Amy'>'Pictures'. I would like the photos to appear only once so that I know which set I am working from.
I've just deleted hundreds of photos off my desktop from My Pictures, which took about 2 hours, presuming that that process would also delete the photos from the Hard Drive, and thus also at the same time from Photoshop Elements 12( on both Organizer and Editor). Yet all of those photos I’ve just deleted from My Pictures (and again, presumably from the Hard Drive), are still showing up in Elements 12! Why do these photos still show up in Organizer if I’ve deleted them from My Pictures (again, presumably also from the Hard Drive)??
Have followed all instructions for emailing photos from organizer in photoshop elements 11 but unable to send out as photomail or as an email attachment.
I have of a sudden lost the ability to drag photos in the organizer. Instead of getting the usual miniature of the thumbnail I get a stop symbol (circle with line through it). Just to be clear, all I want to do is place a photo which sometimes randomly gets misplaced into its correct site, e.g 1550 suddenly found next to 1405.) My hunch is that I "did something" that switched or blocked the function.
Organizer starts searching for missing files. files that i have deleted, and the programme just keep on forever searching for those already deleted files. When i try to turn off that function, the organizer just stops. Running the program on Imac 2010.
I have used PSE 9 and there was a line at bottom that told the total number of photos in the Organizer. I now have PSE 11 and I can find no such line, and I have not found a way to tell the total number of photos in my Organizer. Where is this information hidden?
I downloaded some photos to a file under my Photos. When I go to get photos from the file, they aren't there (in windows explorer). What is locking these out?I've tried other downloads, they work fine. Running version 10. I uninstalled & re-installed with no luck.
This should be an easy task and I am familiar with editing a photo taken from the organizer and then returning it to an album or folder. My problem is with a photo sent to me as an attachment to an email in another program (often Picasa). This photo can be opened in Elements Editor and worked with in the usual fashion but I am stumped on how to then move it in my Organizer and appropriate folder or album.
The PE6 won't even boot up on my computer. Mostly I use it for the phot organizer. Now I cannot access the organizer to find my photos. I do not see that organizer with the CS5.5 program. Is there another way to access those photos. Or can I reinstall the PE6?