Photoshop Elements :: Organizer Not Generating Thumbnails For Imported Video Files
Oct 9, 2013
The files are Mpeg4..I just upgraded some PSE 11 catalogs to PSE 12 and all functions and tags imported fine. When I import video only into PSE12 organizer, it will not generate a thumbnail image. I imported the same files into the old catalog using PSE11 and the thumbnails will be created. I have even gone a step further and converted the PSE11 catalog after imports were made, and PSE12 will now have the thumbnails. Eventually PSE11 is going to have to be uninstalled.
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Apr 14, 2011
I have a mac with the latest version of Snow Leopard. Since yesterday, when I upload photos to Organizer, the image thumbnails do not generate at a small thumbnail size. Each image has an hour glass on it but the thumbnails of the images do not generate. Thumbnails of images will only generate when I zoom into 1, 2, or 3 images in the oragnizer catalog window. When I want to zoom out to have more thumbnails appear in my catalog window, an hour glass appears again on each thumbnail. This problem only occurs with the images that I have uploaded or edited with PSE since yesterday.
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Oct 28, 2012
I recently installed PSE11 and Premier 11. After importing my media files I found that the MP4 files from a Samsung HMX-W300 did not have thumbnails in the Organizer and only the audio would play, not the video. All the other video files I had were ok. The Samsung files also played just fine in Premier 11, WMP and Quicktime player. why they won't play from within the Organizer? My computer is running Win 7 64 bit.
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Nov 17, 2012
my photoshop elements 10 is freezing upon start up when generating thumbnails
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Dec 10, 2013
In my new Elements 12 I can not see thumbnails in the ALL MEDIA screen. Only rectangles with an hour glass. If I double click one of these I get a full size picture.
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Dec 10, 2012
I am using Ements 10 Orgainzer and Editor. Suddenly, yesterday, every time I click on a picture in Organizer, it grays out and turns into a gray square with a broken gray photo shape inside it. The same file opens up fine in the Editor and the thumbnail still appears in my My Pictures folder. It opens fine in Picasa. Why this is suddenly happening? The files are .tif and some have been Edited and saved, including some with Adboe layers, but this should not effect the Organizer. Is there something that needs to be reoptimzed or done. It is making the Organizer completely worthless for me.
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Oct 2, 2013
Can the Organizer give me a liist of all pictures without a name? I can see the option to get list of lots of other categories but not the name.
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Nov 21, 2010
I'm trying PS Elements 9. I've imported my pictures into the Organizer but some of the pictures don't have thumbnails. Instead they have a placeholder graphic with a flower on it and a blue triangle with an exclamation mark. I don't see any explanation of what this might mean. These pictures did not generate errors when they were imported. The pictures were scanned photos, just like the ones that imported correctly.
I've tried deleting the pictures from the catalog and reimporting. I've tried updating the thumbnail. The picture can be opened and edited in Elements but even if the edited photo is saved as a copy, it does not display a thumbnail.
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Dec 10, 2012
Can't see several thumbnails in photoshop elements organizer grid but when I open a non-viewable thumnail in the editor I can see it in the grid.
After opening the image in the editor it appears in the Organizer grid.
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Jan 2, 2013
The videos are there, but I just get the hourglass picture. If I doubleclick them, they'll play just fine. But I have no way of quickly scanning thumbnails to pick a movie.
While we're on the subject of thumbnails, I can only see thumbnails for my pictures if I make them larger. If I try to make the thumbnails smaller, they just won't ever show up. I have about 1800 video clips (very few longer than 1 minute), and about 10,000 pictures.
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Feb 14, 2013
iin organizer, can't open thumbnails, only look like egg timers, unless I only zoom high and open one at a time?
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Sep 27, 2012
Recently I installed the Photoshop Elements 11. Imported some media, and no problems with thumbnails.Only the next time I tried to add media, the thumbnails show 'hourglass' .. when I click on the hourglass, the photo's are there. I've tried to update thumbnails, uninstalled and reinstalled the software, and still the problem exits. I have a Mac OS 10.6.8 system.
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Nov 28, 2012
Is it possible to display captions under the thumbnails in PSE 11 Organizer? If so, how?
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Oct 21, 2012
The thumbnails in my Organizer are slow to load, and if I move the slider bar to the left to show more thumbnails they are replaced with the hourglass, and the comment 'building thumbnails' appears bottom left. The thumbnails do not reappear unless I increase the size to five columns or less.
I have disabled media analysis in preferences; I have run a repair on the catalogue; I have selected all the photos and selected 'update thumbnail'. None of this has worked.
I am running PE9 on a Mac, and have about 20,000 photos in my catalogue.
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Nov 7, 2013
Some of the thumbnails do not display a picture in Organizer but only in Editor which makes it very difficult to organize and choose which to work with.
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May 23, 2013
I have just installed Photoshop Elements 11 and the new photos which I have taken are displaying as hourglasses in the organizer. When I click on the photos they display as a photo. How can I get then to display as thumbnails in the organizer. I have windows 7
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Nov 10, 2013
I just bought a new computer with Windows 8 and an SSD-Harddrive and installet the Photoshop Elements 12 trial version. I copied my RAW-files via LAN to the SSD-Harddiskdrive. Now when I import these into the organiser some pictures are fragmented. If I check the pictures in the windows explore with the RAW-codec the particular picture is alright.
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Mar 8, 2013
My Elements 8 has suddenly stopped generating thumbnails in the Catelog Organiser when more than 4 photos are viewed - how do I cure this?
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Nov 30, 2012
My AVI Video clips are not showing thumbnails in the PSE 11 Orgazizer.
Here is what I have observed as I have been troubleshooting this:
The files are MJPEG. When I double click on it in the organizer window, I get audio, but no video. If I open the file for edit in Premier Elements, the video thumbnail shows up in project assests and the video correctly plays in the Premier Elements editor.
If I double click on the files in Windows Explorer they open up in Quicktime Version 7.
The thumbnails for the files show in up windows explorer when I browse to the folder they are in.
I selected a file in PSE, chose 'Export to New File" and the file that I created by doing that showed a generic Quicktime icon without the thumbnail in windows explorer. When I double click on that file it correctly plays in Quicktime. Selecting "Update Thumbnail" has no effect.
what is going on with the organizer that might be causing this beavior or is this a know limitation of PSE Organizer. What is the point of having the organizer supporting video If I can't see the video without opening it in the Premier Elements Editor?
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Jul 3, 2013
why I can't view jpeg thumbnails in elements 10 organiser???
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Oct 20, 2013
I have been using PSE 11 for about 6 months with no problems, however, yesterday the prog froze and I had to switch off and re-boot. Now all new uploads are displayed in the organiser as egg timer icons. These will open, but only one at a time when double clicked on. I am on Windows 7. I have uninstalled PSE 11 and re-installed but the problem persists. I have uploaded a very small jpeg and got the same resuilts, which seems to rule out a RAW problem.
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Nov 21, 2012
I wish to transfer my Elements 4 based photo collection from an old PC (Win XP) to a new PC (Win 7) with Elements 11. Can the Version 4 organiser catalogue and photo content be converted and imported into Elements 11? What is the best process for this transfer?
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Nov 6, 2012
the organizer doesn't present thumbnails in alphabetical order which is crucial for my business as everything I do is based on a running number. There fore I like to suggest to Adobe to create a patch where this problem is fixed. Its a shame that Elements 11 doesn't contain this function as it has any way been improved in so many other ways.
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Oct 8, 2012
I imported my photos into organizer. I don't see the pictures, all I see are grey squares. I have to open every single picture in editor before I can see it in the organizer.
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Oct 6, 2013
I'm having some troubles viewing all my video thumbnails.
I have different kinds of video clips in my organizer, but it's only the MOV-files that won’t show. The funny thing is, that it’s only some of the MOV-files that doesn’t show up others do!
All the video clips are recorded with an iPhone, and imported to the catalog at the same time.Even though I can’t see the thumbnail, I can still playback the video clip.
I've already tried the following:
- Repairing the catalog
- Optimizing the catalog
- Restoring the preferences to default settings
- Renaming the "status.dat" and "psa.prf" files
My specifications:
- Installed Adobe software - Photoshop Elements 12 + Premiere Elements 12
- Catalog containing appx. 17.000 photos and 400 video clips
- Windows 7 64 bit
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Mar 24, 2013
I've been looking for a solution casually for about a year to this, maybe I'm just stupid! When I import all my videos from my camera and put them into appropriate folders they make thumbnails for the files. Unfortunetely when I close down my computer and come back, they have disppeared. This is a pain because, it makes a large amount of files easy to work with as you have some idea what's contained from a thumbnail! Now initially I just thought it was my computers age (not that old) but I have a Dell XPS i7 Laptop also and it's the same story!
I shoot high quality 1080i .mts files so I'm sure they are a resource suck! Is it because the computer doesn't have the power in the RAM to remember all these files? I would of thought, once a thumbnail is made it's just like a JPEG and not changing ever in real time? Is there something I've turned off on my computer, telling it not to remember thumbnails?
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Feb 19, 2014
if I export a sequence from the timeline and have it imported into the project it only imports the film but without any sound. With some codec I can play the clip as it should be in the windows 7 ultimate explorer but I sometimes also get automatically a HD-file and the sound files as way as a separate thing. I never had that before. In fact what I want to do is to create a sequence from my timeline and have that as a separate HD-file to use whereever in the project. Especially if the sound is not the original one but added by myself. I have done that before and I would just get my HD-file and could play it in the preview WITH sound. Now all I get is the picture but .... like I said: without sound. That is not normal. So is that a rather useless update or a failure in the program?
And how can I copy a sequence from a timeline and place it anywhere else on the timeline. Used to be so easy in a previous premiere version. Now copy and paste does not work at all anymore. And whenever I want to add a clip onto a layer, I have to shut all used layers, because otherwise the sound goes anywhere but where it should and might just place itself within another sound-layer.Used to be all much better and simpler in previous editions.
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May 20, 2013
LR 4.6 shows wrong Date (1988-02-07) and time after importing. Explorer shows the exact date and time of craeting the file. File type is MOV, camera Leica M (240).
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Mar 4, 2014
I have a Sony Cyber Shot DSC-WX50. I have installed QuickTime
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Mar 3, 2014
the problem that i have is that all my RAW file thunbnails only show the elements 12 logo can i get the pictures back
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Apr 2, 2013
I'm using Organizer 11. First time evething was ok, persons/faces were detected correctly, then after a few month Organizer doesn't detected new faces and said every time that all faces were detected already also when I imported new fotos from my camera...
(I use the german version, so I can not tell you the exact error message in english, hope you unserstand what I mean.)
As I found no solution, I created a new catalog and imported all photos including their tags newly to this empty catalog. But allready tagged persons are not persons anymore - their tags are now in the "imported keyword tags" (German: "Importierte Stichwort-Tags") and not in the "person/face tags".
How can I tell the organizer that the imported Tags are persons/faces to having no douplicates in the person-tags and normal keyword-tags?
Here some Background Information about my system:
PSE 11, Windows 8, 64 Bit 8GB, Intel i7.
3 catalogs with each 8000-10000 photos.
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