Photoshop Elements :: 9 - Cannot Read Backup File From PC On Mac
Jan 19, 2014
I am trying to move my Photoshop Elements 9 catalog from my PC to my Mac.
I have backed up the catalog to an external HDD but when I connect it to the Mac I can see the folder but I cannot open it. The backup is big, over 200GB, could this be the problem? I have several other backups on the same HDD but the MAC cannot read any of them.
I can open the folders without any problem on a PC. I took the HDD to a Mac "Genius Bar" and they could not open the folders on their Mac either and had no idea what could be causing the problem. I had no problem migrating to the Mac about a year ago when I first got it, but I suppose the backup would have been smaller then.
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May 26, 2013
When i back-up the catalogue, i assumed the backup would be mede of al the tags added to photo's. When i check the catalogue-files, i see a whole lot of jpg-files. My actual photo-collection contains jpg-, raw an avi-files.
I have a habit of making a copy of all my photofiles, but now it seems double
Question: Does de backup-function of photoshop elements 11 actually make a backup of tags and photo's?
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Mar 8, 2014
I have Photoshop Elements 12. I can backup a catalog to my Mac, but not to an external drive. I have tried two different externals. Both work with my PC, but not the Mac. I created a new 1 photo catalog as a test. It will back up to the Mac, but not the external.
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Sep 20, 2013
I am trying to transfer my Elements 9 data files from a PC to an iMac. My attempt to generate a backup file from the PC keeps stopping at about the 85% point with a message saying "faulty file". Is there a technique I can use to locate this "faulty file"?
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Mar 5, 2014
Currently using PSE8 on pc platform.
Just out of curiosity, why is the "my catalog file" which PSE references on the local drive so much smaller a full backup of the catalog to an external drive?
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Sep 18, 2012
I am trying to move my catalog from a Windows xp computer to a new Windows 7 computer.In attempting to do so I an trying to make a backup of my catalog.When I attempt to make a full catalog backup I get an error message at the end of the writing of the backup file. The message is: "Error encountered while writing file."
The images are written to the backup file (> 20,000 images) and the Catalog.buc is written as well, but the Backup.tly is missing in the backup folder.I have gone thru my catalog and have found no unconnected files and no file that are in need of repair. Everything seems to be in order with the catalog.
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Jul 6, 2013
Photoshop Elements 6 (20070910.r.377499)
I do not know why the catalog has changed the file location of "ALL" pictures to the location on my backup drive.
Example: K:My DocumentsMy PicturesPetsPICT1460-1.JPG
The actual location of the original photo is: D:My DocumentsMy PicturesPetsPICT1460-1.JPG
The location of "My Pictures" is on my primary Hard Drive D:My DocumentsMy Pictures
Why is Photoshop changing all of my 37,000+ photo thumbnails to point to my Backup Drive K:?
I need to correct the catalog file. How do I make the correction and stop it from happening in the future?
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May 25, 2013
Have some photos of a warehouse fire in Plymouth Indiana. Files were saved as .jpg Can't get them to open.
One message is "Pain't cannot read this file. This is not a valid bitmap file or it's format is not currently supported." Couldn’t display DSC-0023.jpg because a suitable graphics importer could not be found.
Carl Beason
Windows 7, Photoshop cs4
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Feb 8, 2009
After I save a file for "Web & Devices," when I open it, it returns this message, "This file contains file info data which cannot be read and has been ignored." Will this cause any problem with the file once I place it in the website I'm building? I've never seen this message before on a photo I've edited. The changes I made involved color correction.
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May 31, 2012
We have been sending images out to contractors, and sometimes when they come back the files are having this error:
the file contains file info data which cannot be read and has been ignored
When I then try to Photoshop Script the file info it throws errors.
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Feb 23, 2013
When I try to backup catalog, elements orgainizer says it requires about 400 terabytes, (photos really take up 26 gb) What gives?
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Dec 19, 2012
When I try to backup the catalog, it starts to calculate space; at 24% through the process photoshop appears to freeze and no further progress occurs. How can I get past this problem?
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Feb 5, 2014
It stalls during the "Calculating Total Media Size" operation. All else seems OK. I am able to "Save Metadata to Files" and "Prepare Files". I'm running Windows 7 64bit w/ latest updates.
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Dec 12, 2013
Why can't I copy or backup to a partially full disc?
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Oct 23, 2013
how do i backup a catalog ?
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Feb 25, 2014
Can an Elements 6 backup be restored to a new PC with Elements 12?
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Feb 25, 2014
Photoshop Elements 12 on Windows 7 64bit.
When I try to backup my catalog to DVD it appears like it is working then a box opens with "Elements Organizer" at the top. At the bottom it says, "Disk Creation by Sonic Solutions" and in the middle there it says "Writing Disc" with a progress bar under it. This displays for a while but the progress bar never goes above 0%.
After a while (like 5 minutes) a Windows Error message appears that says "Elements 12 Organizer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
There is no other error information displayed that indicates what the error is however I went to the Windows Event Viewer and found the following Event:
Faulting application name: PhotoshopElementsOrganizer.exe, version: 12.0.0.0, time stamp: 0x524214b6
Faulting module name: PXSFS.DLL, version: 5.8.13.0, time stamp: 0x51cad181
Exception code: 0xc0000005
Fault offset: 0x000ccba0
Faulting process id: 0xd74
Faulting application start time: 0x01cf3243f6538b77
Faulting application path: C:Program Files (x86)AdobeElements 12 OrganizerPhotoshopElementsOrganizer.exe
Faulting module path: C:Program Files (x86)Common FilesPX Storage EnginePXSFS.DLL
Report Id: 34b9de37-9e45-11e3-9f25-f8b1569a4035
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Jan 5, 2014
I've used PSE 10 for some time, but only backup about twice a year (full backups to both external drive and dvds stored offsite). It won't let me backup to my K drive (external), doesn't even start before stating that it has encountered an error writing the file. The external drive works fine; just backed up using Windows BU. I've repaired, optimized, and reconnected files to no avail.
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Sep 11, 2012
Backup PSE 10 catalog on laptop and restore it to desktop.
PSE 10 backup of 60K photos failed to backup 4K photos, many .tif and some .jpg. Reconnected, repaired, repaired anyway & optomized all successfully prior to backup. Also did same after backup & restoration and all steps were successful except Reconnect was not. Refuses to reconnect missing files, so have manually found (by scrolling through the catalog) and connected 2.5K photos. Remaining unconnected photos can only be located one at a time by clicking on Reconnect, which results in a total count of the number missing and then PSE 10 tries to locate just one and when doesn't find it, the PSE 10 closes. Has taken weeks to reach this point by scrolling 60K photos so remaining, some of which are in stacks, by letting PSER 10 try to Reconnect each photo one at a time and close is a tremendous waste of one life!
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Oct 5, 2012
The backup sequence freezes up when calculating the stotal media size of the file. It freezes up at 32%. This also happened with Elements 10.
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Nov 30, 2012
I just bought a mac but I have all my photos in PSE. Can I use the backup from the PC and do a restore with PSE? I don't want to buy PSE for the mac if I can not load all my pictures with tags from the PC.
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Dec 4, 2004
I know this isn't specifically photoshop, but I wasn't sure where to post it! Apologies if it's in the wrong place. We're looking for file synchronization software to replace our current backup software. Does anyone have any recommendations?
Our current backup software (WinBackUp) is great, but we're backing up 60gb of current files at a time, so the file sizes for a wrapped up backup file are too big for comfort. It would also be easier to have access to exact copies, instead of having to unwrap a backup. CD backups are made separately, so the sync software is just to backup to our 3rd backup drive. A RAID setup is being discounted for now, as we just want it backing up overnight.
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Jan 3, 2013
elements 11 full backup quits after 82% to ext HD
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Jun 22, 2013
I am running Photoshop Elements 5.0 on Windows 7. The back-up feature no longer functional. My last full back-up was a year ago. When I try to perform an incremental back-up, it hangs (Not Responding) and I have to close the program. With over 34,000 photos, I am concerned about continuing to use the program to manage my photos. I am hesitant to upgrade to 11 with all the problems I am having with 5.0 (no back-up and unable to share photos to Outlook).
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Jan 6, 2014
I have elements 7 and want to do a backup for a spare, but also use the backup to move to a new computer I just purchased. When I do the backup (full), it runs (I give it about 3 hrs). When I open the task manager is says not responding. Is there another way to move the pictures and captions to a backup and to put on the new computer. Were talking 42 gb of pictures.
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Jan 7, 2013
I am unable to back up my catalog to DVD.
Going through the process PSE11 tells me I will need 16 DVDs. After the first one or two (sometimes three) I receive an error message, asking to update the firmware of my DVD burner. I have the latest firmware installed, and do not have any issues burning multiple DVDs with other software (Nero; Version 12). I have tried Fuji as well as TDK media and tried burning @ 8x (My drive and the media are both rated @ 16x). I have also tried turning off Media analysis. As a last resort, I uninstalled and re-installed PSE11. All with no success.
I am able to back up this catalogue to an external hard drive as well as an internal hard drive, but want to back up to a more stable media (DVD).
Win 7 (64-bit) with all updates and all drivers are the latest versions.
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Oct 4, 2013
Elements 12 catalog backup hangs
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Dec 21, 2012
I tried to backup my organizer catalog (only the database) without all the pictures, just like I used to do in Lightroom (.lrcat). But somehow, it seems to work only with all the content.
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May 28, 2013
I am having a problew with my first full backup after importing 27000 photos.My catalog organizer in psa 11 also shows over a 1000 movies from adobe premier elements software which seems to have a common thread between them. The backup stops at 44% the 3 times I have tried. Just a beginner with both software.
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Mar 6, 2014
Licensing for this product has stopped working. Error 147:20.The program has been restored from a backup. The hard drive had to be replaced.
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Jan 30, 2014
I need to store my catalog offline on an external hard drive. I am using PSE 8 and running under Windows XP. My attempts so far indicate a link back from PSE 8 to My Documents - Pictures in Windows.
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