Photoshop :: CS6 Crashing - Using GeForce GTX680 GPU
Aug 16, 2012
I am running a brand spanking new rig.
Windows 7 pro
intel i7-3930k cpu 3.2ghz
32 gig ram
64bit
Geforce GTX 680 with updated drivers
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Adobe Photoshop CS6 keeps crashing. I do not think it supports this GPU, which is a major bummer. Do i need to swap GPUs to a 500 series?
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Jan 27, 2009
I just upgraded from a GeForce 8800GTX to a GeForce GTX295 (which is in fact a SLI GXT260 on one card).
I am running Vista x64.
Since the upgrade, Photoshop doesn't let me enable GPU acceleration (in 32 and 64 bit version). The newest beta driver is installed and I did not change anything else on this machine.
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May 11, 2012
From the Nvidia web site it says that the GeForce GTX 560 Ti supports:Â DirectX 11 > 3D Vision > PhysX > CUDA > SLI >
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301.24 drivers have been used and have downgraded to 296.10 to see if that would work, but it didn't.
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When I check the performance tab under Advanced it shows that the OpenCL option is grayed out. When I check the Sys info log it also shows that OpenCL is Not availible (included below).Â
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Why is this and when will it be fixed? Now that CS6 is shipping it should be working.
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Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
[Code].....
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Oct 11, 2012
Just recently Photoshop CS5 64-bit has not been detecting my GPU. It was working perfectly fine for over a year until about two months ago after, I guess, a driver update? I'm not sure which version may have caused it to happen but I just upgraded the driver to the one that was released today on Nvidia (GeForce 306.97 Driver), doing a clean install, and Photoshop is still not detecting the card...It's frustrating as I'd like to be able to use the Open GL functions again. I also have two hard drives if that could be any source of the problem.
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To elaborate, I am running an SSD (C:) and an HDD (E:). I have Photoshop and my GPU drivers installed in C:.
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Anyways, I opened up preferences and tried switching the scratch drive to E: and restarted Photoshop. I got an error saying "Could not open a scratch file because of a disk error." Pressing "OK", I received another error message "Could not initialize Photoshop because the preferences file was invaled (it has been deleted)". Pressing "OK" again gets Photoshop to start up and suddenly it is recognizing my GPU and allowing Open GL functions. But as soon as I close out of Photoshop and re-open it, it's back to not detecting my GPU and has Open GL functions grayed out.
I searched the forums for similar issues and came across with the possibility of permission issues or missing TEMP folder...however the permissions look fine and there is a temp folder in my C: drive. What's with this? I'd love to find a fix ASAP as I use PS every day and it's starting to become a real work efficiency issue!
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Aug 28, 2012
I have a Geforce 8600M GT in my Macbookpro 10.6.8 2.2 GHz Intel Core 2 Core with 4GB 667 Mhz DDR2 SDRAM. I tried using it for 3D in PS6 but it doesn't seem to be 'enabled' and OpenGl unavailable. In the preferences in PS it states that graphics hardware unavailable and that I should upgrade my driver or card but on the adobe specifications for PS6 my card seems to comply and I can't find anything to update.
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Apr 20, 2009
The openGl is 3.0. So I think the opengl in Photoshop have to work or is the IGP to weak? With a ATI 4670 it works fine and this card is not listed in the kb eather.
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May 26, 2009
I'm about to replace my aging computer and need advice on the video card. The above is standard and the Nvidea 9500 GS or ATI Radeon 4650 are offered at nominal cost for upgrades. I have no interest in gaming and don't watch movies on the monitor.
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Jun 24, 2009
Photoshop posts a failure notice that the GeForce GTX 295 is outdated and unsupported. Newest driver has been updated. I have installed the script to allow Photoshop to talk to older video cards with no prevail. Open GL settings are dimmed aswell.
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Nov 25, 2013
I install Photoshop cs6 trial on my PC, they are all pretty old equipments. Photo Shop CS6 shut himself down after i start it every time. Is that because of Graphic card?
Followings are parts of my PC.
WIndows XP pro SP3
CPU: AMD Athlom 2500
RAM: 2G
Graphic card: NVIDIA GeForce3 Ti200
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Feb 19, 2013
I am trying to enable OpenCL support in photoshop. Below you will find detailed specs
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OS Information: Microsoft Windows 7 Professional 64bit 6.1.7601 Service Pack 1 Build 7601
Processor: Intel Core i7 950 (4x 3.06GHz/8MB L3 Cache) clocked to 3.2Ghz 159.99x20.0
Motherboard: Sabertooth X58
Memory: 12 GB [4 GB X3] DDR3-1600
HDD: 2x 60 GB Corsair Force Series F60 MLC SSD Run in RAID 0
System Drive:Â 1TB HDD
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GPU Information :
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2x - NVIDIA GeForce GTX 460 - 1GB - PALIT Sonic Platinum - Core: 800MHz - SLI Mode (Dual Cards)
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For quick reference on the cards check here: [URL]
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I have done a clean install of the GeForce 314.07 Drivers (releaesd 2/18/2013).  In addition i have done clean installs of 3 Prior GeForce releases.
In case this cant be seen well this can also be found at [URL] For detailed specs check [URL]
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I can run OpenCL benchmarking tests and they work great, but I still cannot active it in photoshop.Â
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Ive tried using sniffer_gpu.exe in the photoshop folder at numerous different times and intervals, (while photoshop is open, after i close it, after a fresh reboot), yet i still cannot get it enabled in photoshop.
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Sep 27, 2013
NVIDIA GeForce 9400M:
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 Chipset Model:         NVIDIA GeForce 9400M
 Type:         GPU
 Bus:         PCI
 VRAM (Total):         256 MB
[code]....Â
3D features require a minimum of 512MB of vRAM. Photoshop has detected less than that on your system.Updating the driver of your graphics card may resolve the issue. URL....
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Feb 21, 2013
I just bought a brand new Alienware M17x R4 with Windows 8 Pro x64 and Photoshop CS6 won't recognize my NVIDIA GeForce GTX 675M GPU?I've already updated Windows 8, Photoshop and the Nvidia graphics driver.
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I spent so much on a nice graphics card but now it seems PS CS6 can't even use it. It's using the Intel HD4000 instead: I also tried this: URL... According to this, my graphics card should work, it's a NVIDIA GeForce GTX 675M, which is a 600 series GPU: URL...Tested video cards for Photoshop CS6 #.
Adobe tested the following video cards before the release of Photoshop CS6Â. This document lists the video card by series. The minimum amount of RAM supported on video cards for Photoshop CS6 is 256 MB. Photoshop 13.1 cannot display 3D features if you have less than 512 MB VRAM on your video card.
Important: This document is updated as newly released cards are tested. However, Adobe cannot test all cards in a timely manner. If a video card is not listed here, but was released after May 2012, you can assume that the card will work with Photoshop CS6.Adobe tested laptop and desktop versions of the following cards. Be sure to download the latest driver for your specific model. (Laptop and desktop versions have slightly different names.)nVidia GeForce 8000, 9000, 100, 200, 300, 400, 500, 600 series.
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Sep 23, 2013
i just upgraded the driver for my nVidia GeForce 680 graphics card from the nVidia website. the specifications are shown below. Photoshop CC now says that it can't detect my graphics card.
nVidia verstion 327.23 WHQL
release date: Sept 9, 2013
operating system: windows 8 64-bit
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will adobe have to issue an update to photoshop CC to fix the problem?
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Dec 26, 2012
which card to download from nvidia to upgrade the Geforce 7600gt on my windows xp prof. 32bits? I need to enable opengl and opencl in Photoshop cs6.
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Feb 26, 2013
I have never had anything go wrong before, so I do not know what to do about this, but I cannot do any 3D work. I was hoping to learn new skills. I am working on a Mac pro which is about five years old. Do I need to upgarde this card, download something for it? Buy anew card?
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Jun 3, 2011
It seems I have no more room to install a stand alone Video Capture Card and the maximum video card I can and am about to install on my Gateway 700XL computer is a GeForce 7950 GT AGP which does not include video capture. So, I have been told that I should consider buying a "Dazzle Digital Video Creator DVC-90 Video Capture Device and Movie Maker" devise. I assume I have no need for anything related to the "Movie Maker" for I have VS11Plus and may soon upgrade to the latest Video Studio if my system is compatible with the latest. URL.....
DAZZLE CAPTURE DEVICE: URL....
Something else that may be worth adding is info on the Camcorder which is: URL....
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Dec 22, 2008
On my XPS 400 system I have a Geforce 7900GS 256MB card installed and on the other system, an XPS 730 H2C, I have dual GTX 280s.
Quadro cards designed for PS CS4 were simply way outside what I could afford. Just like I could not afford faster (above 7200 RPM) harddrives.
I figure, that is the experence of most PS license holders who visit and post in these forums.
My lay research tells me that "possibly" the biggest difference between, say my Geforce latest and greatest, and your Cadilac Quadro is in what the respective drivers are programmed to do.
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Dec 18, 2012
cleaned up the fonts and its still crashing by simply scrolling thru to find a file to open and to make matters worse, my CS2 which hardly ever crashed now crashes just opening it. I am rather beside myself, I have an iMac running 10.6.8 with 4GB of memory. I would love to copy and paste the crash report but it's not letting me do that.
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Sep 5, 2013
My Photoshop CC on my Mac (10.8.4) started acting up yesterday. I have tried to validate fonts, reset fonts to default, remove preferences file, restarting, signing out and quitting CC then signing back in, uninstalling the new fonts I installed yesterday, but nothing so far has worked.
Process:Â Â Â Â Â Â Â Â Adobe Photoshop CC [2125]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 14.0.0 (14.0.0.221)
Code Type:Â Â Â Â Â Â X86-64 (Native)
[code]....
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Jun 15, 2012
I've been running CS5 on my Win 7 64 bit Asus laptop for 6 months without an issue. All of a sudden CS5 has started to crash when I run Photomerge, view the System Info, etc.
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I have updated the Intel HD 3000 driver.
I have updated CS5.
I have uninstalled and reinstalled CS5.
I have disabled OpenGL.
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Faulting module name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Exception code: 0xc0000005
Fault offset: 0x0000000000c35752
[code]...
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Apr 15, 2012
CS2 Photoshop is crashing quite often on a Macbook Pro.
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PS 9.0.2 (no available updates)
OSX 10.6.8 (using Rosetta obviously)
2.7Ghz Core2Duo
4GB RAM
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I've tried reinstalling CS2, reparing premissions and a new user account.
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The issue can occur when opening the program, opening a file or doing nearly any action when a file is open. No specific file seems to be causing it, sometimes it will run without a problem for an entire day and other it's constantly crashing.
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Here is one of the crash logs from the OSX diaglog after PS has crashed:
[URL]
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Nov 26, 2013
I downloaded the Photoshop CC/LR5 combo a few days ago, and since then the programs have been crashing my PC. (I've attached a screenshot.) This has happened at least 8 times, twice already this morning. Before I upgraded, I was using CS3 and LR4 and never had this issue.
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Aug 2, 2012
this has been happening for a few weeks -
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1. i am in photoshop CS5
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2. i am scaling an image in proportion
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3. the screen goes BLACK (dies) but the keyboard is still lit up, i can't do anything except force shutdown the computer
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at first i didn't know what was causing it, but after it happen over 20 times while scaling an image (dragging by the corner) i am sure it is due to photoshop.
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I'm running mac OS X 10.6.8 ... this is super annoying as i am losing files and time!!
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Jul 18, 2013
As soon as I open a photo an resize it, the most basic function that I can think of for this product... it crashes I have run updates, I have looked through all of the forums here etc Nothing that relates to me or that has worked so far.
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Jun 19, 2013
I just joined Creative Cloud. I uninstalled my trial versions of CS6 (which were working just fine) and then installed CC versions of them. After Effects CC is working great. Photoshop CC, however, keeps on quitting the moment I try do something like apply an effect or resize the image. I'm not get a crash report from the Adobe Crash Reporter so here's the Apple crash report. I'm running 10.8.4 on a mid-2012 MacBook Pro '13 i5.
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CC [796]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 14.0.0 (14.0.0.221)
[code]...
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Sep 3, 2013
I've been using CS5 for a while now but since last night Photoshop keeps crashing! Not great as I have a deadline to meet!
Process:Â Â Â Â Â Â Â Â Adobe Photoshop CS5 [308]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 12.0.4 (12.0.4x20110407.r.1265) (12.0.4)
Code Type:Â Â Â Â Â Â X86-64 (Native)
Parent Process:Â launchd [104]
[code]....
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Oct 27, 2013
Everytime I try and use the save as function. I am running it on a 27-inch iMac with a 2.7GHz Intel Core i5 processor with 16 GB of ram. Here is the crash report.
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CC [1521]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 14.1.2 (14.1.2.427)
Code Type:Â Â Â Â Â Â X86-64 (Native)
Parent Process:Â launchd [126]
User ID:Â Â Â Â Â Â Â Â 501
[code]...
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Mar 27, 2012
CS5.1 Keeps Crashing, here is the error log
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CS5.1 [1363]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
[Code].....
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May 24, 2013
I have uninstalled and re-installed and each tim ethe same fault.
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I open say a blank canvas 20x20 then open a photo I wish to transfer onto it.  On the photo create a background copy and select the move tool, once the photo is on the canvas I then select the resize tool to make the photo small on the work area and then everytime is stops working and say a fault has occured photoshop will now close?
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Jan 14, 2013
I have been having a lot of crashes lately at seemingly random times. I could be changing the opacity of a layer and it crashes, using puppet warp and it crashes, using free transform, so it doesn't seem to be a particular feature that is crashing it. Below is the error I get in Windows Event Viewer:
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Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
My computer specs are as follows:
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Windows 7 Pro 64bit SP1
Intel Core i5-2400 3.1GHz
AMD Radeon HD 6350 512mb of RAM
8gig RAM
359gig of 464gig HDD space available
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My Photoshop prefs are as follows:
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Photoshop uses 80% RAM
Scratch disc 1 is on a secondary drive
Scratch disc 2 is on the primary drive
Use Graphics Processor is checked
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Oct 31, 2012
Every time I use the type tool, the crop tool and HDR merge the app crashes, i'm currently using the trial version and this is not encouraging me to buy the upgrade from CS4 which i'm very happy with and never have these sort of problems.
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