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Jul 17, 2007

My Photoshop crashes if I open two *.psd files at the same time.
If I open only one file everything works. If I try afterwards to create a new file it crashes again. It seems it can't handle more than ONE file.

Error note:
AppName: photoshop.exe
AppVer: 10.0.0.0
ModName: ntdll.dll
ModVer: 5.1.2600.2180
Offset: 00018fea

I did an windowsupdate and adobe cs3 update and reinstalled the hole CS3.

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When I go to open a file (any file, jpeg, psd, tif) Photoshop CC launches and begins the process of starting up. The file image appears for a brief moment then the program closes (aka crashes) and that's it. I then try CS6 and it opens the file just fine.

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I can open jpgs but when I open a psd I crash. Here is the error report
 
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[code]...

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Thinking it might be a memory issue, I checked free RAM using Activity Monitor and I see it has 3.4 GB free with both CS6 and Bridge open, which should be plenty. However I do see by looking in the crash report from the system log (portion included below), that it appears the crash may have resulted from a failed MALLOC (memory allocation).
 
Here's the kicker: oddly, when I open the file up in Photoshop at 8-bit depth, it works fine.
 
Details:
 
Software and Hardware versions:
Photoshop CS6 Extended (13.0.4 x64)
Camera Raw 7.3
Bridge CS6 (5.0.2.4)
Mac OS X 10.8.2 (Mountain Lion)
8 GB RAM 27" iMac with 2.66 Ghz Intel Core i5
ATI Radeon HD 4850 graphics card with 512 MB RAM
1 Terabyte HD with 750GB free
Canon EOS Rebel T3i
Canon EF75-300mm f/4-5.6 Lense
 
Top portion of System Log file with the crash data in it:
Process:         Adobe Photoshop CS6 [4110]
Path:            /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier:      com.adobe.Photoshop

[Code] ....

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Here's the error log that I go through every time I try to open a TIFF file.

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Path:            /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:      com.adobe.Photoshop
Version:         12.0 (12.0x20100407.r.1103) (12.0)
Code Type:       X86-64 (Native)
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[code].....

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latest patch installed.

link to the file: [URL]

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[code]...

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  Application Name:          Photoshop.exe
  Application Version:          14.0.0.0
  Application Timestamp:          5176451b
  Fault Module Name:          atiocl64.dll
[code]...

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