Photoshop :: Adobe Cs4 Freezes Upon Opening
Nov 12, 2012
My adobe cs4 collection (photoshop, indesign, etc) freezes upon starting. I've got fresh system install - windows 7 (x64), new ssd drive - corsair force, new motherboard and cpu - intel i5, 16gb ram ddr3.
Every time i open psd or indesign document i have to wait about 15seconds before the popup screen opens and the software launches. Same with acrobat AND with Office 2010 (wtf?). On my previous setup it started faster. I've tried unlockin Win7 options for best SSD performance, and reinstalled the graphics driver (geforce gt 220). This is a cs3 + upgrade to cs4. Everything else seems to work smoothly, system starts up very fast and such.
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Jun 1, 2013
I had Photoshop CS6 installed and working on my Mac using Adobe Creative Cloud. However now a dialog appears that says "Help Improve Adobe's Product". Regardless if I approve this dialog or not Adobe Photoshop starts up with every menu option grayed and I can do nothing. I have to force quit the application. At this point it is 100% unusable.
I've googled it and seen others with a similar issue but no solutions found. I have OSX 10.8.3.
Others with similar issues. URL....No real solution other than don't use Mac Keeper (which I do not) URL....
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Oct 13, 2013
way of opening images in CS2 where after opening they will appear in the middle of the CS screen rather then in the top left corner?
I can drag and maximize so they appear in the middle, but on reopening another image they default to the top left again, I would like them to always open in the middle?
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Jul 15, 2013
I'm having problems opening photoshop CS3 after a clean install. I have deactivated my CS3 product on my old computer, that run on windows XP. With my DVD installed on my new computer that runs on windows 7. After the installation, I tried to open photoshop to activate. When the program stats to open and freezes almost instantly. I have to open the task manager to close the program that appears not responding.
My new computer is a Workstation, S5000XVN Intel motherboard, 24 Gb of Ram, NVidea Quadro 2000.
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Jan 23, 2013
photoshop cs5 randomly freezes when opening a file. File does not open and cannot move palettes. Only rebooting cures it for a time then ...freeze again! Seems to be getting worse, happening more often. I have all the updates. Running on macbook pro 2.4 core i7 8gb ram OS 10.7.5. Basically I work away and then I try to open a file, the windows and pallets all open but the actual file doesn't. The layers are showing all relevant info but if I try to move the pallet...frozen! Have to reboot to get the file to open.
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May 16, 2013
Whenever I go to open up Adobe Photoshop (64bit or otherwise) it will load up for a second then crash the next. It doesn't give me error reason why only says it has stopped working and it can't detect a problem so it closes. I have tried to uninstall and reinstall the program but the Adobe Application Manager is also acting weird. When it is opened it freezes and soon crashes saying there is a "Download Error".
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Mar 21, 2013
My copy of CS5 photoshop freezes when opening saved psds and currently I cant find my cd key for it (in case I need to reinstall) what should I do?
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May 27, 2011
I've had this problem with XDP6 and now I have it with XDP7 as well.
If I am opining a file (double-click on it to open) and I don't have all the fonts that may have been used in the file, then I get a message telling me so, but, I cannot click on the 'Continue' button to do so.
Designer is simply frozen, no matter how long I wait. I can click on all sorts of things but nothing happens.
I have to CTRL+ALT+DELETE to shut down Designer.
If I have Designer open already, then sometimes I can click on 'Continue' but not always.
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Jun 23, 2011
I just became a part of the Student Community here, and downloaded Inventor Pro. I actually had some problems right off the bat: some kb971153 file was missing, so I had to find a hotfix from MS and install it before it would let me install Inventor.
Anyway, I opened up Inventor, and found that within seconds of loading up a new .ipt file, my computer would freeze. I can confirm that ctrl+alt+del, mashing several other buttons in frustration, and thinking of creative ways to use four-letter words to describe the situation don't work. As far as I can tell, .dwg files work just fine, it's just the .ipt ones that are kick my blood pressure up a notch.
If I remember correctly, the hotfix had to do with individual licensing or something, so it shouldn't be the cause right? Everything else on the computer works just fine; if I downloaded the wrong fix or something, I figure I'd see some problems with the computer overall. So I'm lost. Maybe it has to do with the stuff the .ipt file is trying to load or access but, either way, it's causing me to have to turn my computer via power button, something I'd rather avoid.
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Feb 4, 2014
I've run into a problem with Premiere Pro CS6. Last week, I experienced a crash while working on a project, and ever since then I have been completely unable to open ANY of my saved projects.
Whenever I now try to open any saved project - regardless of whether it contains any footage or not - Premiere immediately freezes unrecoverably. The same thing happens with newly created projects. If the project contains video footage, the 'Media Pending' preview shows on the frozen page - if there is NO video footage in the project (which would be rare, obviously), then it just freezes without the Media Pending message.
I can, however, open a previously saved project by opening Premiere, creating a NEW project and importing an old project or sequence into it. Using this method I am able to encode one video at a time. I can not use Adobe Media Encoder to queue up video sequences for encoding - Adobe Media Encoder also crashes (freezes) whenever I attempt to start the encoding queue.
Steps attempted to resolve this issue (all unsuccessful);
Uninstalled the Adobe Master Collection CS6 completely, followed by a reinstallation. No change.Uninstalled every Adobe application on the computer, then deleted every remaining Adobe directory I could find - including those contained in Program Files, Program Files (x86) and in my user profile directory. Also emptied my Media Cache folders. I also then ran the Adobe Creative Cloud Cleaner Tool and removed everything it would allow me to from CS6 and below. Followed by a reinstallation. No change.Both of the above installing back without any patches (Premiere CS6.0.0) and with patches (Premiere CS6.0.5). No change.Emptied the 'Temp' folder for my user profile. No change.
The one slightly useful thing that I have found is that if I create a new user account in Windows and open Premiere from there, everything seems to be fine - so the issue would seem to be related to my Windows user account ...
I do not want to simply eraze my current user account because it would take me ages to restore all of my preferences, applications and whatnot to their correct configuration - and there's no guarantee that the same thing wouldn't occur again (especially given that I've seem similar reports from other people, so it's not an isolated incident).
I'm running Windows 7 Pro, SP1, incidentally.
Crash details, for what it's worth:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: Adobe Premiere Pro.exe
Application Version: 6.0.5.0
Application Timestamp: 5211d7f5
Hang Signature: 23a7
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Hang Signature 1: 23a73802a238152cdf9b7274c7d644c6
[code].....
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Sep 1, 2013
I've been using X6 for over a year without any major problems. I have all updates and hotfixes installed. Last night I saved a project I was working on and this morning when I went to open it it crashed immediately, before the splash screen even appeared. Everything froze including the mouse and keyboard and I had to do a hard shutdown. I booted back up, tried again and the same thing. Tried different .cdr files and opening CDX6 directly. Same complete system-wide crash. The F8 reset option freezes the system too.
I tried reinstalling the last update and as soon as the reinstall began it crashed. I tried uninstalling it. It crashed. Each time freezing the complete system, mouse, keyboard and all, requiring a hard shut down. I scanned for viruses—nothing.
Everything was working fine last night, all I did was boot down the PC for the night and boot it back up in the morning like I've done a million times.
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Jan 3, 2013
So my other designer is having issues getting his ACAD to open directly from a DWG file. He can open just fine using hydracad, or autocad, or acad mechanical, and open the file once inside. The problem only arises while opening straight from the DWG file on our server (or his hard drive itself, doesnt matter the location). Any DWG file for that matter. Myself and another designer are able to open them all just fine, and have no issues. We are all running with the exact same settings of startup (1), and all have the same computer specs.
Intel(R) Xeon(R) CPU E5502 @ 1.87GHz 1.86GHz (2 Processors)
8gig ram
64 bit operating system.
Nvidia Quadro NVS 290
and a couple 250 gig Hard drives.
We tried running a repair and it didn't do anything. Not sure what the issue could be. I tried performing quite a few of them for him (even though none of the titles indicated they were having troubles opening just with DWGs, as most were having freezes on the splash screen just opening the .exe).
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Nov 30, 2011
Autodesk Inventor Professional 2011
It freezes when I try to open a STEP file, even one I just created.
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Nov 20, 2007
I've been retreiving picture files from CD's and saving them to my computer through Adobe Bridge in CS3. When I put the CD in the CD drive, I would get a dialog box asking "Open With" and listing all the different programs that are in the computer like Adobe CS3, Adobe Bridge, Windows Media Player, etc. I highlight "Adobe Bridge" then "OK", and then click on that drive in my folders list and the pics open up in Bridge. My problem is that I (stupidly?) checked the box at the bottom of the dialog box that says something like "Always open with this program". Now when I load in the CD, that dialog box doesn't come up and the pic files don't come up in Bridge, even after going to that drive in my folders menu and clicking it..
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Mar 5, 2013
Problems opening tif files in Adobe Photoshop CS6. Lately I've been getting an error message: 'Photoshop does not recognize this kind of file' whenever I try to open a tif file. I've tried everything -- doing a complete purge and reinstall of CS6 and running all the latest available updates but with no success. Photoshop will not open any tif files! Am using iMac (Intel), OSX 10.8.2!
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Jul 14, 2013
Just installed CS6 on my new workstation and Photoshop; it freezes upon opening.Every other program I have installed has worked flawlessly, including the rest of the CS6 Suite and Lightroom 5.Both Windows and the Adobe Suite have all available updates already installed.Computer is a new HP Z420 Xeon Workstation, Windows 7 Pro 64bit, 16GB Ram.
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Nov 22, 2012
[URL] We have a client who are using Adobe Acrobat 9 and have .PDF's saved in a Share Folder. Is the creator of the document but is still faced with the read only prompt when trying to save the document after making an edit (e.g rotating). Upgrading to Adobe Acrobat 9 isn't an option.
Folder permissions in both Share and NTFS is okay. User's profile has full control of the folder it is being saved in. I've also ensured the reading pane is Windows Explorer is off when they're opening it.
Have run a repair on Adobe Acrobat 9 and tried with other documents with the same result.Saving locally does not have the same issue. using .PDF for Adobe Acrobat 9 in a Share Folder environment.
Server is SBS2008 and user's PC is Windows 7 Professional.
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Nov 26, 2013
I've had CS6 installed on my laptop for at least a month now. Just recently, illustrator has been opening with only the bare minimum features: the document that I've opened; the application bar without any tools; and the dropdown menus with limited functions. For instance, I can't even print.
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Dec 27, 2013
Adobe Premiere CC crashes when opening a project file error 3697 have to close application with Task Manager media files open separately OK
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Nov 23, 2012
How do I get Lightroom to open instead of Bridge when inserting sd card on a Mac?
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May 7, 2009
Product: CS4 64 bit: Adobe Output Module-Adobe updater downloads 2 updates 75.9mb (Camera Raw 5.3). After download and permission to continue under user account control, I receive popup menu advising me that Installation Incomplete, close Adobe Bridge - 3 choices, which always fail. My Adobe CS4 and Bridge are not open. I tried this several times with the same result.I downloaded the zip file, saved, unzip, and still get the same notice - close Bridge.
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Apr 16, 2009
It looks like the same 2.3mb file that the update program is trying to download. Once the update is started it just keeps trying to download that file until I cancel the update.
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Jan 14, 2007
I'd like to ask you what it is different between the ImageReady CS2 and Adobe Photoshop CS2, I am very confuse about them, they looks not different for me.
If i want to chose one of them for design webesite, which one is better?
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Sep 29, 2008
Photoshop CS3 freezes after making an adjustment layer using levels. A description of where the picture is located on the computer (usually only seen as a mouse over) appears and is also frozen.
I am unable to save the file and have to end the program and lose everything if it is not already saved. I have Windows XP with service Pack III. I do not have this problem with CS2. I would appreciate any ideas.
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Feb 11, 2007
My photoshop CS2 frequently freezes when I do simple commands such as altering hue/brightness and double clicking on a slice with the slice selection tool.
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Oct 31, 2013
I have joined Photoshop CC and it worked for a couple of hours. Now when I load it, when its loaded, it freezes and nothing works.
I have Windows 7 and plenty of computing power and disc space. I have tried reloading it 3 times plus signing off and on to my account.
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Oct 30, 2013
I installed PS CS6 and it immediately freezes after it opens up. I can not do anything... nothing works. I have to use task mgr to close it down. This is running on a refurbished Dell PC with a SSD Win7 & NVIDIA Video Card. What gives?
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May 14, 2012
I'm having issues with the 64-bit version of Photoshop CS6. Immediately after attempting to open an existing file or create a new one, Photoshop completely freezes, with no error messages/dialogues, and I end up having to force close it from Windows Task Manager. This happens every single time. I had this same issue with the beta, and it continues into the full release. I've tried uninstalling and re-installing it multiple times to no avail.
I haven't had this issue with previous versions of Photoshop (CS 5 & 5.5), and the 32-bit version of CS6 runs fine. However, for obvious reasons, I would prefer to use the 64-bit version of the software to take full advantage of what my machine is capable of.I'm running this on a HP Envy 17 laptop, with an Intel Core i7 processor (1st-gen), an AMD Radeon HD 5850M graphics card, and 8GB of RAM.
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Sep 4, 2013
I have a PC with windows 7. I have had photoshop on here for a year or so with no problems. I recently reformatted my PC and now for some reason when I open photoshop after it has finished installing, the grey window opens and just freezes. i've tried reinstalling 10 times and it does the same thing every time.
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Feb 5, 2013
I'm experiencing frequent freezes on PS (CS6, 13.0 x64) when first using it each day. Rest of the time it seems to run very quick and beautifully. But most days I'm finding in the first five or ten minutes of using it, PS just stops. It then takes perhaps five minutes to do anything and if I have used the history brush or resized or anything while it was still fuctioning ok, then there is a frantic catch-up by PShop while it runs through all those unseen movements in one go.
Oddly, it won't allow any selections or painting or anything but it does seem to allow you to still look at pull-down menus (even though they don't respond if selected). So, an unusual type of freeze, not a total lock-out, just rendering it useless. Quitting (when it allows me to) seems to revive it and then I seem to be able to work ok.
Am on a new iMac with 3 TB Fusion drive - just wondering (worried) it is something to do with that perhaps? All my other CS apps working ok (I use Indesign constantly).
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Apr 23, 2013
I have a new HP envy i7, 16GB, Win 8 laptop and am installing a new Production Premium Suite. I installed PS, Premiere and Audition. Premiere and Audition start fine, but PS freezes the moment it is started. Cannot access any menu items, and have to close nonresponding program via Task Manager.
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