Photoshop :: 3D Extrusion Disabled Despite Having Compatible GPU
May 18, 2013
I'm running an iMac that's about a year old (OSX 10.8.3, 2.7 Ghz i5 with 4gb). It has an AMD Radeio 6770M graphics with 512MB ram, which according to the minimum system requirements for Photoshop CC (version 13.1.2) should be enough to do 3d. I don't have the full CC suite, just Photoshop, but it's supposed to be the same as the extended version. (Strangely, "About Photoshop@ still says CS6, not sure if that's relevant)
I've reset PS preferences. Updated everything, and rebooted.
Am I doing something stupid? I've not played with 3d before, I have a vague recollection of seeing it when I first installed but can't find it now. Basically I create blank document, 8bit RGB, create text layer, select it, and 3D extrusion is still disabled.
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Nov 6, 2013
I opened a file I had been working on yesterday on a different Mac, and got the error message: "3D functionality is currently disabled due to OpenGL being disabled." I am currently using MacBook Pro (2008), running Mac OS 10.9, using PhotoShop CC. I've already looked at Ps Preferences>Performance and I see this.
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Dec 29, 2012
Yesterday I signed up for Adobe Creative Cloud and delightedly started exploring the 3D features in Photoshop CS6. It worked perfectly well and there were no crashes.
This morning the Adobe Application Manager said there was an upgrade for Photoshop CS6 with "New Features". While it was downloading I watched some 3D tutorials. Then when I opened a file in Photoshop with the intention of putting what I'd learned into practice, I got the following message:
"Photoshop has detected graphics hardware that is not officially supported for 3D, and has temporarily disabled 3D functionality. Updating the driver of your graphics card may resolve the issue.
Check the manufacturer's website for the latest software."
I have an iMac with an NVIDIA geforce 9400 256mb graphics card. It therefore cannot be upgraded as it is built-in, nor is there any sign of updated software either from Apple nor NVIDIA. So this is my introduction to the Adobe Creative Cloud. Something works for one day and then is "upgraded" and ceases to do so!
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Sep 14, 2013
I had a problem with the Save for Web feature being disabled and just wanted to share the solution that I found. First, to describe the problem: Save for Web was grayed out and nothing I tried could get it back. It wasn't a problem with the image color mode, bit depth or anything like that. Rebooting my Windows 7 PC did not work.
Deleting my preferences did not work. Ultimately, what I had to do was uninstall/reinstall Photoshop CC. Now, it's working fine again.
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Sep 21, 2013
I am interested in finding out how to enable Graphics features in Photoshop CC. I am using Windows 7, with Intel G41 chipset and even though the box is checked next to "Graphics Accelerator", I still cannot use the 3D features.
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Sep 29, 2013
all of a sudden my Save for Web is disabled in Photoshop CC for all files, including files that I have sliced and saved for web before. I have tried restarting to no avail.
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Oct 11, 2013
I have photoshop cc and has been disabled "web save" get it working again?
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Jan 2, 2009
why can't I contract from the edge of my document in CS4? this worked fine in CS3... I use this method a lot for making 1px borders
Select All
Select > Modify > Contract (1px) done...
but in CS4 if the selection is touching all 4 corners this option is disabled!?!? or any corner that it is touching won't contract... help!
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Apr 9, 2009
I have the upgrade in the correct location, but now ACR has been disabled in both PS and Bridge. However, in PS, when I look under Help>Plugins, I see it listed there. I have PS CS4 running on Windows XP. I downloaded it several times and removed the older download,(I have only one Camera Raw plug-in in the folder.)
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Feb 12, 2009
Photoshop CS3, with all updates.
Menu File - Automate - Fit Image has suddenly become grayed out.
Grayed out in menu, and batches fail to access it too.
Actions fail with log entry:
Error: The command "Fit Image" is not currently available. (-25920)
Sometimes the error is command "Canvas Size" is not currently available (also in the batch).
Batches earlier today using it worked OK, no problems until now.
Have tried rebooting, still grayed out and does not work.
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Feb 6, 2009
problem with the tools in Photoshop CS4 that only exists after watching a video. After watching a video online (You Tube, for example) or watching a video in Windows Media Player, all the tools stop functioning.
CPU: Core2Duo E6750 2.66GHz
Operating System: Windows Vista Ultimate - 32 bit
Memory: 2GB DDR2 800(PC2 6400)
CS4 opens without a problem. I can open any file (.psd, jpg, etc)and it loads. When I go to click on a tool, nothing happens. The only tool available is the "hand" tool. Nothing else works. None of the tools are dimmed out either.
I have found that by logging off and then logging back in, or restarting the computer clears the problem.
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Feb 18, 2009
In all of the previous versions of CS as well as Version 7 you could Right click anywhere on the top bar of a "floating" image and see options to do the following:
Duplicate
Image Size
Canvas Size
File Info
Page Setup
I cannot do the same thing in CS4. Why would they disable this option? Can we change it back to the way of the previous versions? If so how? Who do we complain to about this?
I am not a fan of the opening images into the window so all you see is the file number followed by the "X" so you have to go to "Window" then choose "Arrange" then chose either "Float in Window" or "Float all in Window". I like to be able to see all of my images and make a choice when viewing them as to which I am going to work with first. Can we make a permanent change to the way the program operates?
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Jun 26, 2008
For some reason, alot of my filters in Photoshop CS are disabled (grayed out)
IE: Artistic
Brush Strokes.
Ocean Ripple,
Glass.
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Nov 2, 2012
Can you remove 3d extrusion once applied in CS6?
I made some nice text, but I would like to remove the 3D without losing the font choices/placement etc..
Is there a way to right-click and delete 3d extrusion?
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Mar 4, 2013
I'm trying to make a simple 3D extrusion of the text in a logo (Yep, freshly made text layer, so no it's not text within a png image or anything! I may be a noob, but I'm not flat out stupid! ). I know how to do it and all that stuff but occasionally when I come to do this in PS, the option just no longer seems to be available! I'm using the Extended version as provided via the Creative Cloud and I HAVE successfully made 3D extrusions in the past (made a 3D logo last night actually), and I've been through preferences etc. so it's not as if suddenly PS has opted not to use my graphics card or anything silly like that.
In this particular case, I made my text, went to make a 3D extrusion, then realised I needed to rotate the text a little, so backed out and did my rotation - when I went back to the 3D menu, NOPE, not an option.
Have I still got the 3D grid and pop-up running somewhere but just haven't clicked back to it?why I can no longer select it as an option? how to get the option for 3D extrusions back?
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Nov 2, 2012
I'm working on a logo and I extruded some type. The curving of the font is not correct. Looks squared off a bit. The font is Trajan Pro...Is this because the type is too small? I pasted the logo from Illustrator and converted it to a smart object.
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May 19, 2012
I have a vector shape (which is simply four rounded rectangles) that I have converted to a 3D object, Next, I set my extrusion depth and caps just the way I want them now you can see I've angled the flat plane so it's a little oblique, but what I want to do now is map the 'face' of the extruded shape so instead of lying on a flat plane, the plane itself is warped like a sphere.
Imagine taking these 'chicklets' and pressing them onto a bowling ball instead of lying on a flat table.Is there any way to do that in CS6 or am I going to have to do this in another 3D application?
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Jun 14, 2013
I'm using CS6 and trying to blend 2 images to HDR using the merge to HD Pro feature. I have used it before but now it appears that I can't select remove ghosts or select an image for prioritizing ghosts
I have tried photomatrix Pro and thats fine (but it was a trial).
I have tried impoting NEF, tiff and jpegs with no luck. I have also tried different bit depths which didn't work.
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Jul 5, 2013
I spent about 45 minutes with tech support to no avail. It has been confirmed through tech support that my MacBook Air does meet all system requirements for PS CC and to use the 3d features. However, I can't. I get a few error messages. One is "Could not complete the new 3d extrusion because there is not enough memory (RAM) - but they (Adobe support) confirmed there is enough memory. Another error message I get is "your startup disk is full". Basically a lot of the 3d features are not available. I've searched the forum and didn't see anything. After 45 minutes with tech support they said this is a "common" problem with MacBook Air users and Mac Pro users.
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Mar 9, 2012
Could not add any Layer Styles. I also cannot add styles to any layer in this file. He says he started it in a Lab on campus. We use a deep freeze software and so the default preferences should be restored on the computers regularly. He thinks he has had this problem before and has worked on different computers. No one else has this problem. So, if that's true, all I can think is that he is "doing something" when he chooses File--New. I recently opened the projects from all of the other students in my office and this fellow's file is the only one I can't add styles to. It's something about the file itself. What is it?
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Oct 17, 2008
my video card is kind of old, but it should support OpenGL shouldn't it?
Anyway I've installed the latest drivers and even tried Adobe's "force old card" reg hack and still it doesn't work.
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Mar 28, 2009
I just installed CS4 a week or two ago. I've used other versions in the past -- mostly for processing digital images -- and am now trying learn some graphic design techniques,
I created a path using the pen tool, changed it to a selection, right-clicked inside the selection area and wanted to Fill the selection, but the menu option is disabled. Does anyone know why? or what I need to do to enable it? Those menu options never seem to enable in the main Edit menu either.
I am running on Windows Vista, Dell Quad-Core system.
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Nov 1, 2004
some of my filter options seem to be disabled when i was doing a few tutorials... i need this filter... i couldn't find a similarity between them thus,
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Oct 28, 2008
I'm trying to turn a photo into a Line Art drawing.
I've been following instructions and it's all been working until I try to make a stroke path and it's disabled. I've read through these forums and have done everything suggested (ie. made sure the pen tool is set to paths in option bar, made sure the pen icon is chosen when I right click to 'stroke path', ...)
Here's what I did...
1. Set the pen tool to create new work paths
2. Used pen to outline the face in the photo. Finished the shape so the path joins up.
3. Right click to choose stroke paths
I'm using PS CS3 Version 10. Can anyone tell me why I can't access stroke path when I right click?
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Aug 19, 2012
I recently purchased Photoshop CS6. I've installed on Windows 7 and run updates. I've also today updated my graphics drivers to latest version (catalyst 12.8). I have an AMD Radeon HD 7700 which has 1024MB RAM. This card is on the list of supported cards.
When I first load Photoshop I can look in "Preferences -> Performance" and see that the GPU has been detected correctly and 'Use Graphics Processor' is ticked.
However after loading any image, including using "File -> New" to open an blank white image, the GPU is disabled. Looking back in "Preferences -> Performance" it tells me:
"no gpu options available with photoshop standard"
What can I do about this?
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Nov 12, 2013
I'm getting this error message from time to time right after I launch Photoshop CC:
"Could not load default Extrusion presets because an unexpected end-of-file was encountered."
In addition, I have one file that "beeps" at me repeatedly every time I try to edit any text. Not sure if the two are related. I am able to edit the text and save the file, but the beeping is really strange because no error message pops up.
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May 23, 2013
I have a logo that has several colored areas, including gradients. How do I "extrude" the color when converting it to 3D?
Here's an example. I want the extrusion to match the color of the front plane.
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Jul 10, 2013
I saw someone use split extrusion on text so that each character can be modeled independently, but how do you do it with 3 different objects so I can have them rotate independently?
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May 20, 2013
I recently ran into an issue where Photoshop was freezing (URL ..... - my issue starts at reply #4) and in order to solve it, I had to open Photoshop by pressing CTRL + ALT + SHIFT, which deletes all preferences. Now that I can open Photoshop, I can't toggle into the different screen modes. The F key doesn't do anything anymore and the options on the toolbar are disabled. I can only choose Standard Screen mode.
What's wrong and how can I fix this so I can work in full-screen mode again? I am on a MacBook Pro using the latest version of Photoshop CS6 from Creative Cloud.
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Sep 19, 2013
I'm using Photoshop CS6 in Windows 7 64bit. I've seen other posts about a bug if you are trying to complete a 3D extrusion when a triangle is present, but my issue seems even more basic.
I'm drawing a simple wave shape with the pen tool set to shape, no fill, 1px stroke. I'm simply drawing three points to create a simple sine wave - the idea being to create a wavy piece of 35mm film. The image size is quite big - 6000 x 4000 px. The first time I did it, the rendering worked fine but I didn't like the curve I had drawn, so I stepped back and tried again. Now, whatever I do, I get the "Could not complete because the path is too complex" message.
Is this a known bug and are there any workarounds to create a single pixel wide wavy shape in 3D that looks like a piece of film.
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Aug 27, 2013
I recently bought a Wacom Cintiq and installed it as my second monitor. When I start Photoshop CC 64bit, if it opens on my first monitor I am able to use OpenGL features like rotating the canvas or seeing the eye dropper wheel. This continues to work if I drag Photoshop onto my second monitor. However, if PS starts on my second monitor, whenever I try to use the OpenGL features I get error messages saying that OpenGL is disabled for the window.
I would like to be able to open PS on my second monitor and still have all the OpenGL features work.
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