Paint Shop Pro :: X3 Hang Splash Screen InitComMan With AMD Catalyst 11.10 WHQL
Oct 31, 2011
When I started to use the preview releases of AMD's Catalyst 11.10 drivers, PSP Photo X3 would hang every time on the splash screen with the "Initializing Command Manager..." text. I have to kill the "Corel Paint Shop Pro Photo.exe" process. I did a clean install of AMD Catalyst 11.9 drivers, and no problems again. At the time I though it a 11.10 preview behavior. Maybe something about being unsigned drivers (not WHQL/signed).
Well. Today 31oct2011 the AMD Catalyst 11.10 WHQL/signed drivers was released. No change, with 11.10 final X3 hangs on splash screen, back to 11.9 it works.
I know there might be other ways. Reinstall Windows, test out PSP X4, and probably more. But I'll run X3 on a virtual machine before I do a reinstall, would take me one week of work And from reading about X4, Corel have missed their target audience by a mile Why can't they understand that some of us, me at least, would pay full price for a major upgrade that did not give a single new feature. Just put all the work into tuning/bugfixing the ones already there. I'm serious about that angle.
Little more about my setup:
» Win7 Ultimate 64bit (SP1, patched up)
» AMD HD 6950 x2 (AMD Catalyst 11.10 WHQL drivers, with CAP 4)
» Corel PSP Photo X3 13.2.1.32 (Patch 5)
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Dec 1, 2011
I have been using Paint Shop Pro for around fifteen years now and have always been very happy with each new version. I tended to upgrade every other version and have been using X2 for the last couple of years. With the recent announcement of Corel's service pack to fix some of the problems of X4, I decided to upgrade.
I uninstalled X2 and rebooted ready to install my shiny new copy of X4. All went well until I tried to start it up. The splash screen appears and starts to load up the components but every time it gets to "Initializing Palletes" it crashes and I get the "Paint Shop Pro has stopped working" and the options to close or go online and check for a solution!
I've tried uninstalling it, repairing the install, and also uninstalling it using the RevoUnInstaller as recommended by df but it didn't work. I also tried installing SP1 to see if it worked but didn't.
I can't even get this thing to start up at the moment. I need it for a few projects I'm working on and am beginning to wish I had left well alone!
I'm also dreading trying to re-install X2 as I can see that having problems if X4 has screwed up any deep-seated settings.
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Jan 19, 2011
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When I came to save it (using the floppy disk icon or File / Save) PSPP immediately went into the 'Not Responding' state. When I restarted it, the same thing happens, but also with file open icon and File / Open as well. Editing functionality seems unimpaired.
I followed the 'complete uninstall' process; CDS 2010 Clean-Up ver1.8.exe, folder cleanup and registry cleanup. I turned off User Account Control, rebooted, disabled my anti-virus, and then reinstalled. Exactly the same as before.
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Is this addressed in SP2 for X5? Or do I need to reinstall?
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[code]....
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Dim Jrn
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