Paint Shop Pro :: Can't Get Past X4 Splash Screen
Dec 1, 2011
I have been using Paint Shop Pro for around fifteen years now and have always been very happy with each new version. I tended to upgrade every other version and have been using X2 for the last couple of years. With the recent announcement of Corel's service pack to fix some of the problems of X4, I decided to upgrade.
I uninstalled X2 and rebooted ready to install my shiny new copy of X4. All went well until I tried to start it up. The splash screen appears and starts to load up the components but every time it gets to "Initializing Palletes" it crashes and I get the "Paint Shop Pro has stopped working" and the options to close or go online and check for a solution!
I've tried uninstalling it, repairing the install, and also uninstalling it using the RevoUnInstaller as recommended by df but it didn't work. I also tried installing SP1 to see if it worked but didn't.
I can't even get this thing to start up at the moment. I need it for a few projects I'm working on and am beginning to wish I had left well alone!
I'm also dreading trying to re-install X2 as I can see that having problems if X4 has screwed up any deep-seated settings.
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Mar 10, 2014
I went to startup LR5.2 (local) and it all of a sudden did not get past the splash screen. It hung with a "Not Responding" in the title bar. I went to a backup file and the program seemed to operate normally. I did another backup to make sure I saved a good catalog. Today the same thing happened. I again went back to the backup and that did not seem to work. I have tried a number of things including deleting all of the preview files and upgrading to version 5.3.
Up until the other day LR5.2 was operating without any problems. One more thing. I finally got it to work by deleteling all of the preview files and going back to my backup. It starts up and seems to be ok; however, when I close the program and try to re-start .. it again does not get beyond the splash screen.
I have subscribed to the CC version of PS + LR but I am only using PS - have not downloaded LR5 for CC.
I did increase the RAW space to 30 Gig and there is 119 Gig of space on the hard drive. I use an i5 processor and run the 64 bit version of LR.
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Oct 31, 2011
When I started to use the preview releases of AMD's Catalyst 11.10 drivers, PSP Photo X3 would hang every time on the splash screen with the "Initializing Command Manager..." text. I have to kill the "Corel Paint Shop Pro Photo.exe" process. I did a clean install of AMD Catalyst 11.9 drivers, and no problems again. At the time I though it a 11.10 preview behavior. Maybe something about being unsigned drivers (not WHQL/signed).
Well. Today 31oct2011 the AMD Catalyst 11.10 WHQL/signed drivers was released. No change, with 11.10 final X3 hangs on splash screen, back to 11.9 it works.
I know there might be other ways. Reinstall Windows, test out PSP X4, and probably more. But I'll run X3 on a virtual machine before I do a reinstall, would take me one week of work And from reading about X4, Corel have missed their target audience by a mile Why can't they understand that some of us, me at least, would pay full price for a major upgrade that did not give a single new feature. Just put all the work into tuning/bugfixing the ones already there. I'm serious about that angle.
Little more about my setup:
» Win7 Ultimate 64bit (SP1, patched up)
» AMD HD 6950 x2 (AMD Catalyst 11.10 WHQL drivers, with CAP 4)
» Corel PSP Photo X3 13.2.1.32 (Patch 5)
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Aug 25, 2013
when I close PSP X5 I get this blank white nag screen telling me I can get some free tips for being a better photographer and then in the middle there's a checkbox to tell it that I don't want it to appear no more so I tick it then click "close" nothing happens and clicking the red X doesn't do anything and I've checked process explorer and its linked to Corel PSP X5 for sure and to close it I have to kill the process every time.
Is this addressed in SP2 for X5? Or do I need to reinstall?
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Aug 2, 2010
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Nov 28, 2012
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Jul 10, 2012
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Jun 24, 2012
I downloaded and installed Service Pack 2 for X4 some time ago. It created havoc with my highly customized workspace and I reverted to the System Restore point set before installing SP2. So, no SP2 on my system.
Corel Guide>Settings>Messages, both messages UN-ticked.
Clicked on Check for updates using the Corel Guide and also under Help>Check for updates, to see what happens.
Nothing happens, they just stop running I then close X4 and (quite a while later, usually when doing something else) a screen appears "An important update is available for PSPX4 Download update now!
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Dec 3, 2012
I'm a longtime user of PSP 8 and just downloaded the trial version of PSP X5, thinking to buy it. With PSP 8, if I wanted to edit two images on the screen at the same time, I loaded them both into the program and then used the minimize button at the upper right hand of each image to switch them out of full-screen mode and put them next to each other. PSP X5 no longer has the minimize buttons attached to the images. I can tab back and forth from one image to the other, but I can't figure out how to put them both on the screen simultaneously. Is this feature still present somewhere in PSP X5? How do I access it?
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Sep 8, 2012
I've been a PSP user since PSP 7.
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Jan 10, 2012
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Problem signature:
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Application Timestamp: 4bbc56b6
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18205
[code]....
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Sep 10, 2012
I am using Photoshop CS3 on a PowerPC Mac running OS X 10.4.11. Some days ago, I attempted to run photoshop by clicking the icon on the dock.The splash screen loads fine but immediately as the splash screen loads photoshop closes automatically. I have already tried the following:
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