Lightroom :: Why Won't 5.3 Import Files Anymore
Mar 12, 2014
I'm on a Mac with Lightroom 5.3 freshly installed. It worked neatly for a couple of days when importing either from my iPhone or my 6D (from the card reader). Suddenly it stopped doing that. I've been through all the discussions and I've tried the following steps:
- delete the preference file (and re-start Lightroom)
- re-install Lightroom
- create a new catalogue (won't work either)
- checked the permissions (as in the beginning, it would tell me that it can't read my files - but they worked perfectly!), which were fine
- cleared the "recently used" file paths of the import dialogue
- re-booted my Mac about a gazillion times
- updated the RAW software
- re-installed Lightroom again (but having deleted pretty much everything from the HD that was Lightroom related)
It just won't work. But before I re-installed Lightroom, it would still give me the "error: can't read files" sign. Now, it simply starts importing (the progress bar starts anyway) and then it just stops at one point, not having imported anything. Lightroom doesn't freeze, it just doesn't do anything and the progress bar stops. I wanted to attach a screenshot to show you what it looks like right now, but that didn't work either, so whatever.
Here's the thing: it still works in Lightroom 4. So now I've been importing into Lightroom 4 and adding the files without moving them to Lightroom 5. But what kind of workflow is that? It's literally killing me because I've paid money for the software and I was patient enough to go over all the trouble shooting, but I'm really out of wit.
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Feb 23, 2014
I have been useing LR5.3 without any issues for a while. Suddenly, I cannot import files from anywhere. I tried optimizing catalog with no results. When I import, it gives me a message box saying "Some import operations were not performed", then lists all the files under "could not copy file to the requested location", and offers me a link to "save as"
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May 17, 2012
I can't import photos anymore : when clicking the import button, I get the following message : AgPathUtils.getStandardFilePath: can't create directory at: /Users/DR/Pictures
I recently had my HD replaced with a SSD, and still using the HD as a secondary drive on which I have my catalogue.
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May 26, 2013
In the import or sync dialog I see my photos, but after starting the import or sync the progress bar hangs at 100% and no new photos are in my katalog. I have tried to import from HDD and SD-Card reader, both end in the same problem. Import in a new katalog does not work either. No error message comes up and I have free storage space.
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Sep 21, 2012
I work with lightroom 4.1. When I import my pictures on the normal way. The import will nog finish anymore. After a long time my mac give a notice that he can/copy import the images. but there is a lot of space.
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Dec 17, 2012
Try to navigate into a NFS drive inside the import dialog. It does not work anymore.
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Jul 15, 2013
I have one folder out of many where the photos all of a sudden don't show up when I click on that folder, If I go to the hard drive where the photos are they are all in the folder most are Nikon Raw files. O I thought let me try to re import them well the photos show up but they are greyed out like an already imported file is. how can I get these photos that lightroom % thinks are already imported to show up in the library.
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Jul 31, 2013
I am currently using a Nikon D7100 and recording my photos in the Raw/NEF-RAW format. Recently, whenever I am uploading my photos to Lightroom 5, my photos are changing to .dng files rather than staying in the NEF file. When I go and look back at my previous imports from the past few times, they are in NEF and NOT in .dng. Why is this doing this and how do I turn this feature off so that my files remain the same going from my camera to my computer through importation.
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Apr 4, 2013
I just upgraded to a 5D and LR4.. when I import the files load as CR2 files, not DNG files. When the files import it takes 4 files to find them. It also will not recognize the file names in the library. How do I fix this to import like it did in LR 3??
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Oct 23, 2012
Everything was working fine. I've had Photoshop forever. I had to download the software again and reinstall Acrobat to get it to work. Photoshop works fine, however, when I download a photo that someone sends me and try to open, I get an error message.
If I open Photoshop, the image opens just as usual, no problems.When I go to the control panel and try to associate JPG with Photoshop CS 6, I can't. I find it, I try, but I still get the same choices and none of them are Photoshop. I've clicked browse. I've found Photoshop.exe. I've clicked "open" and nothing happens. It doesn't go into the recommended programs.
TIFF is fine. PSD works. It's only JPG.What should I do?
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Nov 8, 2012
One shows my finder where the psd files are, and the other shows my desktop within the Smoke library. Only one psd file gets recognized.I tried copying them to different locations, and renaming them, but nothing worked.The ones that don't get recognized are in CMYK colorspace. Is that a problem?How else can I get the layers into Smoke? By converting it to RGB, my layers get flattened.
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May 23, 2013
Last week I bought Photoshop Elements 11. I used the program to open pdf-files and work with it. However the second time I opened Photoshop I couldn't open any pdf files anymore. I uninstalled photoshop en installed it again. Unfortunately this didn't work. I still cannot open any pdf-files. Photoshop sais: error program.
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Mar 5, 2013
Today I went to LR4 and tried to import RAW CR2 files into the program using the usual import process which is pretty automatic. I also asked that copies be saved as DNG files. No matter what I tried, I got an error message saying that the files could not be imported. I use a Canon 5D Mark III. The only difference in today's shoot was that I used and HDSC card instead of a CF card. No other obvious changes. Clearly, this is a serious concern. What amI missing?
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Feb 8, 2013
How can I make Lightroom import only RAW and not JPG files? (Some camera's require you to save a JPG next to a RAW to generate the best preview on the camera LCD).
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May 7, 2012
how do i import pdf files onto lightroom 4?
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Feb 25, 2013
I am suddenly unable to import photo files from my computer directory into LR 4.3. I have imported thousands of photos previously, but now I get an error message "Could not copy a file to the requested location". I have seen comments elsewhere on forums which says that to solve this the "Destination" has to be set to "Pictures". I can't find anywhere to select "Pictures" in the Destination menu.
LR is now totally useless to me. How can you get to talk to an expert at Adobe? I just get sent round in circles and end up back on the forum every time!! This is urgent!
25/02/13 Solved this myself. Found after clicking on the arrow at the top right, I got a pull-down menu of recently used destination paths, and by ticking the one which showed "My Lightroom Photos/ Pictures" all was well. (My Lightroom Photos is my directory in which I keep all my photos).
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May 25, 2012
Lightroom 2.7 won't import raw files from folder. After I choose files and click they come up as a white file that says (preview not available for this image ) and I can't go any further. Have no trouble importing JPEGS.
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Apr 3, 2013
I can't get my RAW files to import. Shooting on the 5DM3 using jpeg + RAW setting. I got the jpegs to import, but not RAW.
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Dec 5, 2012
I have been having problems with importing all files to Lightroom since my Macbook was 'healthchecked'!! I get the message 'cannot read files'. This started with Lightroom 3 - where I have tried to delete the preference file and then recreate - no luck, after alot of other things tried, I then uninstalled Lightroom 3 and installed a fresh version of Lightroom 4.2 - and the problem still exists.
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Jun 5, 2012
RAW files will not import. Told the program does not recognize the file type. Worked fine before upgrading to version 4.1.
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May 23, 2012
I use a Lexar USB 3 card reader to import files created by my Canon 5d Mk-II. I click on Import on the lower left corner of LR, point to the drive which displays the files on the card. But when I click on Import LR simply sites there with the progress bar at the top not moving. I waited for quite a while several times and the files did not copy and import. Then I copied the files using Windows explorer to the folder where they are kept and tried to synchronize the folder but that option was not avaliable from the right-click on the folder name context menu. I have to shut down LR and restart before the Synchronize Folder appears again.
Another, and possibly related anomaly is the number of files LR report that could be imported. The number is always wrong. For instance, there may be 25 files sync but it reports something like 172.
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May 19, 2013
Replaced Nikon D80 with D7100 and now RAW files will not import, suspect Raw plug in is out of date but my PC Windows Home XP is quite old with only 960MB of RAM, will i need to upgrade to LR4 and upgrade PC too?
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Aug 30, 2012
Is there any way to import png files into Lightroom 3? I made a catalog for scrapbooking and my png files were not imported.
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Nov 22, 2013
So I have just started using a D4. I was trying to upload my photos, and the RAW files will not import. I was using LR3, and thought it had something to do with the version, so got LR5, and its not working. FIles could not be imported because they could not be read. I am on MAC OSX 10.5.7. Files will import fine if they are JPG, or RAW from my D3.
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May 22, 2013
How can I import ARW files in LR 3.6?
I just read:
Support for the Sony RX100 was added in Lightroom 4.2 or Camera Raw 7.2.
So read first and ask later. I think that's better.
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Nov 9, 2012
I'm using LR 4.2, Windows 7 Pro.
I notice lately that sometimes when importing new files from a card, previously imported files are sometimes imported again.
I do check "organize my files by date," and after the date folder is created, I typically modify the folder name to add a description. I also rename files on import. I always check "new."
Still, I thought that LR could keep track of this type of stuff.
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Jul 3, 2012
I am trying to import .psb files into LR4. They don't show up, even if they were saved with Max. Compatibility. Is there a workaround for this?
ps: I'm having no problem importing .psd's
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May 31, 2012
I have been using LR since version 1 and never had this happen before. When I have an SD card filled with jpegs and RAW files from my Fuji X100 camera and try to import all of them into LR 4, ONLY the jpeg files get imported. None of the RAW files get moved into LR at all. I have to create a new folder, move all the RAW files so that they are alone, and do a second import. Why cannot I import all at one time, not even thinking about the difference?
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Apr 13, 2013
I've downloaded a collection of terxtures in .dng format which is not seen by LR.
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Apr 9, 2012
Just tried to import a set of raw files from my new GX1 into LR4... getting error message.
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Mar 24, 2014
I just got a Nikon D610 and found that I am unable to import raw files (NEF) into Lightroom 4.3. I get an error message that says "The file is not recognized by the raw format support in Lightoom. (1)". I have checked for updates and it says my software is up to date.
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