Lightroom :: 5 Not Responding / Basic Not Working
Jul 24, 2013LR5 not responding.basic not working,what did I do wrong?
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Oct 14, 2011Windows 7 Professional
Manufacturer: Gateway
Model: DX4831
Processor Intel Core i3 2.93 GHz
RAM: 6.00 GB
Internal C: Drive: 1TB
External USB 1: Western Digital 1TB
External USB 2: Western Digital 1TB
Previous Version of Lightroom: 1.4.1
Current Version of Lightroom: 3.4.1
Overview of Problem
When starting Lightroom the application is responsive and loads quickly. Everything appears to be normal until either the "Import Button" is clicked or the import function is accessed via the File/Import Photos menu path. When either of these routes are taken to import a photo Lightroom becomes very slow to respond. The "Import Button" will cause Lightroom to take 30 seconds to open the "Select a source" screen, however, once a source (resident hard drive file containing .jpg photos) is selected Lightroom attempts to crash then recovers itself and after 30 seconds the source will display. Attempting to access another like file in the menu structure will cause another 30 second delay.
Attempting to click away from the "Select a source" screen back to the main Lightroom parent screen will cause an immediate white screen with "Lightroom Not Responding" on the main program bar.This will happen with a click on the Parent or when using the Cancel button. Once again, Lightroom will recover itself from the crash and eventually load the Parent screen.
Attempting to once again return to the Import screen will start the entire process again.
At this point Lightroom is unstable and unusable.
What I Have Done
Action: Uninstalled Lightroom 1.4.1 Result: Bug Still Active
Action: Uninstalled Lightroom 3.4.1 and Re-Installed Result: Bug Still Active
Action: Updated to Lightroom 3.5 Result: Bug Still Active
Action: Completely Uninstalled Lightroom 3.5 and 3.4.1 deep enough (registry and every Lightroom associated file) to require Serials to be re-entered Result: Bug Still Active
Additional Actions: I have attempted intallations with all external USB devices disconnected and connected.
Note: Although there are only 4 Action items detailed I have attempted many different ways to resolve this Bug but with no success.
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