Photoshop :: Online Help Could Not Be Displayed Using Top Right-hand Button

Offline help for Photoshop is zero. Somehow the "i Adobe Help" shows almost no offline help documents; I seem to remember there being more than presently, re "Creative Cloud".

Online help can't be accessed using the top right-hand button.I just wandered around in the maze of web pages, found an invitation to a online live "chat", logged in with my email address and password for another of countless times, filled out a form including my full postal address...then waited from five people in front to...have a chat with someone who could only talk about installations, hadn't a clue about what I had written in the form, said my version of Photoshop was too old to qualify for online chat...anyway, despite the pleasantness of the person the encounter and website system added up to further evidence that Adobe "help" is unprofessional, a waste of time, low cost...And the bug to gety started by Ctrl+Alt+Shift should have been fixed months ago.

I used to have to log in as Administrator, to make Photoshop go; now at least I can have other software running, by the Ctrl++ working (did not work, originally); but now, not having help....don't like it.I am connected to the Internet. The whole time Photoshop claimed I was not, email was being picked up and at one stage I was having an online chat, also getting the same error when testing the "help" button.

I'll be going back to upgrading a big variety of alternatives to Adobe software. I thought having so many, from so many other providers, would be more expensive and less effective than learning the Adobe equivalents; I now believe I was wrong. The bugs don't get fixed and the "help" is a disasterous waste of time.the phone, earlier this year; now I can't find the numbers to phone! Also, the bugs took hours of time that would have been better spent learning the software.Adobe software is used by professionals; whom I believe have better things to do than spend hours because of bugs better suited to Beta/whatever editions. Having the latest version, in a "cloud", means getting the latest bugs first.