Photoshop :: Installation Freezes On Vista
Mar 12, 2008
I've tried over 10 times to install the trial of photoshop cs3 on vista.
Ive disabled all programs on startup, switched to the classic view, and disabled the system restore. and the stupid installer keeps freezing at 8.46%
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Jul 6, 2009
In the past, with Windows XP Professional, I never had problems with loading any Adobe products. But just last week I reluctantly upgraded to Windows Vista Home Premium because it came with a new power system PC that I purchased (AMD quad-core 2.4 gHz Phenom CPU, 8 Gigs of RAM and 1 TB HD) and this is where my problems began: Nature of problem: I loaded the latest versions of Lightroom and Adobe Elements just fine - absolutely no problems there. But when I tried to load my Photoshop CS-4 upgrade disk, it never gets past the "checking system profile" bar at the very beginning of the install process........
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Feb 9, 2009
Photoshop freezes when trying to use the text tool. This does not happen on my XP system, only on my Vista system.
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Sep 4, 2013
I have a PC with windows 7. I have had photoshop on here for a year or so with no problems. I recently reformatted my PC and now for some reason when I open photoshop after it has finished installing, the grey window opens and just freezes. i've tried reinstalling 10 times and it does the same thing every time.
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Nov 18, 2008
I don't see a section for CS3, so I will post here.
As far as I am concerned I have been hammered for $2,400 for a crap program.
I would like to be proven wrong.
Perhaps there is something I can do to stop the continual freezes, crashes, inconsistancies that occur in every program in the CS3 Suite.
As this is the Photoshop section, I will stick to one major problem that discourages me from even opening anything on it:
It takes ages to open a simple 400x600 jpeg file.
Here's my specs:
-Intel Core 2 Quad (Q6600)
-3072 RAM
-2 Harddrives with over 300 gigs each (I'm only using one at the moment)
-NVIDIA Geforce 8500 GT Graphics Card
-Vista Home Edition
I am at the end of my rope here.
I'm considering backing up all the files (a 40 minute movie I've hair-pullingly, finally copied to DVD *couldn't use After Effects at all**the Interviews section wouldn't accept .gif images over the video**etc,etc.)and reformating the PC and installing XP.
Is this my only option, or is it Vista at all?
And I don't want to hear 'it works fine for me' or get some obscure link to some page with 100 FAQ that I'm expected to sort through.
Holy Jesus, twenty four hundred dollars for the privilage of re-visiting the '90s UI experience. woopie.
If you've ever felt my pain, and can help, I would be most appreciative.
I'm hoping it's a typical PEBKAC situation that can remedied by changing my Graphics Card or something.
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Jan 9, 2009
I am running Vista x64 Ultimate on a QX6850 system with 8GB of RAM. I also have 2x XFX8800GT graphics cards running in SLi with the latest Nvidia drivers (181.20). Dxdiag testing provides no errors.
The GPU support features in CS4 x64 (and x32) is greyed out with the text wording of no support in Photoshop standard. Based on some of the threads posted here, I tried enabling or disabling some settings in the Nvidia control panel, but the only one that seem to enable the GPU support is to deactivate SLi completely (which sort of defeats the purpose in 3D graphics).
Does CS4 support an SLi setup? If not, will there be any difference in performance with SLi disabled and using the CS4 GPU support vs the other way around?
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Feb 21, 2008
Service Pack 1 for Vista is available. I just installed it. Other than it reset the native resolution on my main monitor, it went without a hitch.
Recently, it seems, that Vista has been lamb-basted (what does that actually mean) as a nasty OS. It is not, I have been using Vista Ultimate 32/64 without incident. SP1 is no larger than SP1 for XP (in ratio to installation size).
Any one who says that you should choose XP over Vista for a new computer installation is nuts.
Vista is a fine OS, having used it for the last 10 months I can confirm that is rock stable. I now use the 64 bit version exclusively, it has matured very quickly and is a great way to run a system.
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Jan 5, 2009
Under Vista Ultimate I cannot get Photoshop CS3 Extended to run, it will open up and then just sit......Adobe Bridge CS3 2.0.0975 opens and works just fine. So does Lightroom 1.41.
I even tried opening PS from these programs, but just the same.
I then installed Corel Paint Shop Pro X2 and that works perfect too.
I have tried removing and reinstalling, repaired and updated but it makes no difference. It will install and also do the repair just fine.
Changing the compatible mode and appearance to Windows Classic (from Aero) makes no difference. I am the only user and administrator.
Has anyone with basically this type of system been able to get Photoshop CS3 Extended (after having these problems) up and running?
PC information:
AMD Phenom 9950 Quad-Core Processor 1.61 GHz
8.00 GB Memory
64-bit Operating System
Western Digital VelociRaptor WD3000GLFS 300GB 10000 RPM 16MB Cache SATA
3.0Gb/s Hard Drive
Vista Ultimate Version 6.0 (Build 6001:ServicePack 1)
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Jun 1, 2008
A few days ago I bought a new PC with Vista (MEDION® AKOYA® P36830
Authentieke Windows® Vista® Home Premium, AMD Phenom X4 9500 Quad Core (2,2 GHz),
NVIDIA® GeForce 9600GT, 4 GB DDR2 RAM, 500 GB Hard Disk).
Since I will use this PC for my graphical work I tried to install a trial version of Photoshop CS3.
But... I can't even install the program on the PC !
The setup starts but nothing happens anymore.
In the Task Manager I can see that the process is running but that is all.
I've tried to change the priority of the process to higher and lower with it wont install.
what more can I do to get PS CS3 working before I buy the complete package ?
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Feb 2, 2008
I've installed Vista 64 Business on a AMD AM2+ platform with a Athlon Dual Core CPU (BE 5000). When installing CS3 Photoshop everything seems to be fine, no error messages during the install.
I try to start Photoshop...it won't open. The Photoshop gray screen comes up with the menu at top, but then it just sits there. Once I got the window with the serial number input, but after entering the number it stopped as well. The only way to close Photoshop is with the Task Manager.
I've tried different installations: Photoshop on a new Vista installation without having any other programs installed (no FW or AV), on a installation with different other applications running and so on. Everytime I get the same result: gray screen and stop!
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Mar 23, 2009
I have been using this combination successfully for over a month when it changed. I tried to open CS4 normally and got the error message "Could not open a scratch file because the file is locked. Use the Properties command in the Windows explorer to unlock the file". This error message is then followed by : "could not initialize Photoshop because the file is locked. Use the Properties command in the Windows explorer to unlock the file".
So I can't open Photoshop -
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Oct 19, 2008
I'm installing PS CS4 on Visat 64-bit. The first time I tried installing it the setup stopped when it was loading the Language pack for Device Central. I started the installation over again and removed Device central from the install and then started it again. This time it got almost to the end of install but it then stopped again when it was trying to install the Photoshop CS4 English Language Pack_x64.
Has anyone else loading CS4 had this problem in Vista 64-bit?
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Jul 31, 2009
We have a copy of Adobe Creative Suite 2 installed on one computer that was recently hit with a trojan. The software is still on drive D and is intact. The software was activated a long time ago. Drive C had to be reformatted and the OS reinstalled because of the trojan. I'm trying to reinstall the software since the old registry is gone. I was just going to reinstall over the old version. Since this is an upgrade, it wants the Photoshop 5 CD. We don't know where this is, but we do have the old serial number. When we installed this a few years ago an Adobe tech had us enter a secret keystroke that brought up a box that we could enter the old serial number. I don't remember this keystroke. Q1: Does anyone know the keystroke to enter the old serial number instead of having it search for the CD? Assuming I can enter the old serial number and get past this screen, will a reinstall trash the activation? I do not want to re-activate the product since I assume it will not let me do so. The software was installed and activated on this desktop and on my laptop. I assume it will only let you activate twice. The activation directories are there along with the DAT files, howver. Q2: What can I do to preserve the current activation? And no I can't follow the instructions which would be to launch Photoshop and go to the Help menu and choose Help > Transfer Activation. I can launch Photoshop, but I get an error ""Your Adobe Photoshop user name, organization or serial number is missing or invalid. The application cannot continue and must now exit." The old registry is gone since the OS was reinstalled.
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Jan 21, 2009
I purchased a Spanish language copy of CS4, having trouble installing the program. gets the following message:
The program says "es imposible instalar algunos componentes esenciales de Photoshop CS4, para continuar con la instalación presione Continuar, para detener, presione Cancelar"
"Some essential components of Photoshop CS4 are impossible to install, to continue installing press Continue, to stop the process press Cancel"
I have an original XP Windows interface (64 bits)
1,56 Gb in RAM working at 600 MHz
160 Gb free in HD
Intel pemtium 4
chipset Intel Brookdale Gi845GEV working at 2.8 GHz
presses "continue" and afterwards he cannot open photoshop because the components are not properly installed.
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Apr 11, 2009
been trying to install Photoshop CS3 and having great difficulty, it will only install the shared components and nothing else, Ive gone through all the tutorials on the Adobe help pages and still not had any luck, I've tried looking through the log and the only thing I could come across is the following: [Â Â Â 5028] Sat Apr 11 00:41:19 2009 ERRORDefault installation language not valid, falling back to first supported language.[Â Â Â 5028] Sat Apr 11 00:41:19 2009 DEBUG couldn't find any info on the error code or anything, ive uploaded my installation log
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Jan 27, 2009
I have just obtained Adobe Design Premium CS4 for Windows.
I currently have CS installed. I have lots of additions to Photoshop
(e.g., filters, and many brushes, CSH, textures, etc). What is the
best way to upgrade to CS4?
(1) Delete existing CS2 then install CS4? I prefer this to get a clean
install but do not wish to loose any of my additions.
(2) Install CS4, assuming that it automatically delete old version,
preserve customizations, and install the new version?
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Nov 29, 2008
After installing CS4, shortly after its introduction, everything went well, sort of. The GPU feature wouldn't work with my older graphics card, I think. At least it wasn't one of the tested/supported cards.
Then, my D drive (storage and scratch), started not being seen, intermittently. After alternating the cables and moving the drive, to test it, with help, we determined the mobo might be the culprit. Anyway, I decided to do an overhaul, and upgrade my pc.
With the first re-install of Windows, using a quick format, Windows fought us, and Photoshop took 4, count'em FOUR tries to install.
After a week processing pictures, and fighting the occasional crash, which had never happened to me before, and the issues mentioned by others regarding GPU, etc., I decided to do it all again.
Did a full format of C, re-installed Windows, smooth as a baby's.....well, you know.
All running smoothly, so far.... fingers crossed, toes crossed, etc, etc.:)
Before the re-build, I cloned the C drive, as everyone says to do, after de-activating both CS3 & CS4. (BTW, I only installed CS4 on the 'new machine'. Before the 2nd go round and full format, I cloned the C again, to a different folder, both times on the D drive.
Now I'm ready to re-install PS. My questions:
Should I do anything with the cloned folder(s) on the D drive beforehand?
Should I do only CS3 and wait for anticipated patches for CS4? (CS3 always ran smoothly, never crashed, etc.)Or go ahead and install both?
Are there any elements of CS4 I should NOT choose to install?
If a clean install of CS4 occurs, with no hiccups, that is, am I likely to have fewer issues than the first time?
Are there any other issues I should be aware of, or things I should do?
As you probably can tell, I'm soooo not a computer person.
my new system has EVGA 750i SLI mobo, 9800 GTX+ graphics card, Intel core2 quad Q6600 processor, 4 GB OCZ Reaper 1066 memory, 600 w power supply, WinXP pro, 32 bit.
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Jul 12, 2009
I had photoshop cs2 9.0 ((with imageready and bridge)) installed on my old windows XP computer and it's program size came up to 250 something MB. I recently got a new Vista computer and downloaded Photoshop CS2 tryout ((file size 362 MB)) and put in my old serial number and everything and it installed//activated online just fine. BUT the size of the installed program is now mammoth and much bigger! I checked it in the programs list in control panel and it comes up to a whooping 7.62 GB in size o___O;;
I just wondered what accounts for the significant increase in size as it's the same version I had before. I guess I'm just wanting to know if this is normal? Does it have anything to do with the settings i chose when installing the software? x____X;; sorry again if this is the wrong place to post this, I just don't know who//where to ask.
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Aug 2, 2008
I have been using Photoshop 7 sucessfully for years but I have downloaded a trial version of Photoshop CS3...
I would like to install the CS3 on the same computer as the Photoshop 7. Will this be an issue or am I expected to uninstall the Photoshop 7 first?
I cannot find anywhere basic instructions to install CS3.
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May 13, 2008
I am using PhotoShop CS3 Extended along with MS Vista. for some reason when I open more then one image or file at a time, I recieve a message saying Photoshop has stopped working and then it closes out of Photoshop.
I did not have this issue when I used CS3 on XP.
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Oct 31, 2007
I've just installed a fresh copy of Windows Vista Business last night. After installing Photoshop CS3 however, I noticed a very serious lag issue. I looked into the problem a bit on google and this forum but did not reach a solution.
In general, the issues are as follows:
1. Opening and closing even the smallest of files takes a ridiculous amount of time.
2. Moving the mouse cursor over the toolbar or menubar requires up to 3 seconds before a response is received.
3. Right click menu requires up to 3 seconds to appear
4. Application of any tools shows a noticeable delay of action.
The most common suggestion is the "Network Printer" solution, which was not helpful to everyone including me. I also tried to change the performance settings and the cache level according to the optimization guide on this site, that also did not solve the problem.
I tried to run the software in XP pro SP2 compatibility mode, did not make a difference in performance. Disabling all the graphic options for Vista such as Aero Experience also was useless.
I'm just wondering as to whether we ever did reach a solution to resolve the issue or is this problem still left hanging?
CS3 ran fine before my upgrade from XP Pro SP2, I do not believe my hardware specs have anything to do with the lag issue. Yet, I'll leave it below just in case you guys need it as reference...
Acer Aspire 5672:
Windows Vista Business Edition
Centrino DuoCore 1.66GHz T2300
2GB 667MHz RAM (1GB x 2)
ATI Radeon X1600
120GB Hard-drive
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Feb 18, 2008
I have been running Photoshop CS Version 8.0 under Vista for 5 months when all of a sudden I cannot finishing loading Photoshop. It hangs after displaying the message "Reading Text Global Resources...done". I uninstalled and re-installed Photoshop in another directory but it still hangs. Does anyone have a clue as to what could be the problem? Is it a Vista problem or is it an environmental problem? I have 4 gig of memory and 200 gig of free disk space. In a nutshell I cannot get Photoshop to finishing loading.
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Feb 10, 2009
I just bought Photoshop CS2 (the Polish version) on the internet. I am trying to install it on my HP Pavilion dv7-1080ew laptop. I can't get past the end part of the installation process, though. When it gets to registering (the very last part of installing), it starts rolling back the changes. I turned off my AV, tried running it as administrator, in compatibility mode for XP... still doesn't work. Is anyone else having this problem?
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May 6, 2009
I'm having a little trouble with CS2 droplets. They work fine on one of my PCs with windows XP but when I try to use them on a machine with Vista a message comes up 'Photoshop CS2 has stopped working' This also happens when I double click on the droplet.
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Mar 20, 2008
I have downloaded the trial version of PhotoShop CS3 but when I try to install it unzips ok from the initial setup file, but then when I go into the created folder on the desktop and run the setup program in there a dialog box appears, nothing else happens, then it disappears after a few seconds. The process for it appears then disappears in Task Manager also.
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Jan 24, 2009
Installed CS4 on Vista (32 bit). All went well but I can't get it to open, I've tried on XP and it works fine.
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Apr 10, 2009
Is Photoshop CS4 extended supported by Vista 64? (I want to change from Windows XP to Windows Vista 64).
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Jan 7, 2009
I am running Photoshop as part of the CS4 Suite on a bootcamped intel mac pro towers using Vista Business with 4 gigs of Memory. We are running in 32 bit mode because of the Apple screw up with Carbon 64 so that both sides of the house windows and mac match.
Photoshop is currently only seeing 1639 MB of the RAM instead of the performance on the Mac of about 3000 MB
So does anyone know what is going on here and how I can get Photoshop and or Vista to recognize most if not all of the RAM installed on these machines.
Specs are below...
Adobe Photoshop Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 1
System architecture: Intel CPU Family:6, Model:7, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 4
Processor speed: 2793 MHz
Video Card: NVIDIA GeForce 8800 GT
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Driver: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.11.8048
Built-in memory: 2037 MB
Free memory: 1178 MB
Memory available to Photoshop: 1640 MB
Memory used by Photoshop: 55 %
Image cache levels: 4
Application folder: C:Program FilesAdobeAdobe Photoshop CS4
Temporary file path: C:UsersMGDAppDataLocalTemp
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:, 349.4G, 324.0G free
Primary Plug-ins folder: C:Program FilesAdobeAdobe Photoshop CS4Plug-ins
Additional Plug-ins folder: not set
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Nov 24, 2008
Before buying a computer with Vista 64 bit I would like to know if my copy of photoshop CS2 will run
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Apr 18, 2009
CS4 and my 64bit system. I mostly work with files in the 1-2MB range, not large by any means. I will process 2 or 3 photos, and close them.. no problem. But every 3rd or 4th photo, when I open the file, or try to resize/crop it, I get the dreaded "not responding" message and end up waiting 30 seconds to a minutes for PS to come back alive. Obviously this is extremely disruptive to my workflow. I have gone so far as to wipe my system clean, but still experience the same problem. It is a fairly consistent issue that always happens when I process multiple photos. Anyone else experiencing similar problems? Is there some obvious solution I am missing? My specs are as follows.. Intel iCore 7 2.66 Mhz9GB DDR3ATI Radeon 4850 512MB Windows Vista Ultimate 64-bitPS CS4 Extended (with 11.1 update)
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Mar 26, 2008
I own an older version of Photoshop.. 7.0 to be exact. it is not compatible with Vista on my new computer. Which versions are? starting with 8.0
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