I have a problem. When I connect the camera to the computer the camera is recognized, content appear into Downloader window then I click Get Media but it is doing nothing.
Windows 8 Pro
Canon 500D.
How do I download camera raw 8.3 in PE 12?
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my PSE11 was working fine until i bought a new camera and tried to upload photos from my RAW files. It gave me this message
"Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.Please visit the Camera Raw documentation for additional information."
so i tried to install the update.... installed it fine, kept getting the same message when i would try to open the photo. after researching online i found the suggestion of uninstalling and reinstalling photoshop elements. i did that once, tried the update again...same results. uninstalled again. tried the update again and still getting the same message. ive checked the adobe website and everywhere i look says the version of the camera raw DOES support my camera (nikon D7100).
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