Photoshop :: Can't Complete CS4 Installation
Apr 30, 2012
I have tried installing adobe photoshop cs4 and It successfully installed, BUT after I successfully typed the seiral number I was in he stage where I had to accept a licence and when I tried to do this it just stopped and do nothing. I have tried it a many times without any satisfactional results...I can uninstall any adobe application through add or remove programs and creative suite uninstaller.
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There are like 30 adobe applications on add or remove program list and I cannot remove any...
following adobe applications are:
Anchor Service CS4
Adobe bridge CS4
Adobe Cmaps cs4
adobe color - photoshop specific cs4
adobe color eu extra settings
adobe color ja extra settings
adobe color na recommended settings cs4
adobe color video profiles
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Sep 4, 2013
installation question...what is ShellExtLoader and how do I close it to complete installation?
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Jan 5, 2011
I have many of the KPT plugins and was working with them until recently when they all stopped working. Did Adobe come out with an update that rendered them useless? I get the error message "Could not complete the KPT FraxFlame II because the program could not be found." This message appears on all the KPT filters.
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I was using the 32 bit version of Photoshop on a Win7-64 machine.
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Apr 15, 2012
i have already made a few changes to an image but when i try to Distort>Wave then click ok it comes up with that message.
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Aug 19, 2013
I'm trying to download the trial version of Photoshop cc. When the 50% mark is reached when downloading, a window requests that I close bridge...bridge isn't open. How do I complete download?
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Aug 3, 2009
I am running CS3 and for some reason, I get this error on many of the filter options. To reproduce: - load any picture - it does not matter what format I use- create a new layer by selecting the new layer icon at the bottom of the layers pallet-
with the new layer selected, going to the menu item filter/blur/Gaussian Blur I have reset the preferences by pressing ctrl/alt/shift while bringing up Photoshop. I also have reinstalled (repaired) Photoshop. I've tried many different pictures with several formats (raw, .psd, .jpg) with no luck. Interestingly enough, the filter Lens Blur does come up with the screen.
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Apr 15, 2008
I just installed CS3
I was sent a .psd-file (actually 3) which were created in Photoshop CS3 but I can not open any of them, because PS tell me
"Could not complete your request because it is not a valid Photoshop document."
Also, I was sent a lot of .psd-files during the last years and I have most of them in my email-account. Unfortunately, I can't even open any of them either!! And these were .psd-files PRE CS3 and worked just fine in CS2 ...
I tried everything:
- Drag & Drop from Windows Explorer into Photoshop
- "Open as"
>> Nothing seems to work...
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Mar 12, 2009
I use Photoshop CS4 now and I have a problem when I want to import (by dragging'n dropping, importing, open - I tried every way)a .png or i.e. also an .jpg:
when I worked a short time with PS (i.e. 10 minutes) and want to open a .png then, there comes the popup-window with: "Could not complete your request because the file-format module cannot parse the file"
The funny thing is: my file is NOT broken!! Because if I then shutdown PS and open it again, there is no longer a problem to open the .png-file.... after a while of course it comes back...
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Jan 29, 2009
I am using Photoshop CS3 on Windows XP Pro (Upgraded from PS v7.0 a few months ago) on about 10% of my images I'm getting an the error: "could not complete your request because of a program error"
when trying to save the file after doing changes to it. Oddly enough I do NOT get the error when doing "Save As" even after the recieving the error on a save. Nor do I get the error if I open one of the affected files in PS v7.
I believe from searching on line that the problem is "something to do" with the format of the metadata in the images. I am not sure exactly what, nor am I sure why it only affects about 10% of my images - all of which have been processed, captioned and keyworded the same way. However it is noticable that I cannot open "File info" dialog box in PS CS3 for any image that won't save. The error given is: "Could not complete the File Info command because of a problem with the File Info module".
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May 17, 2012
Using CS6 Photoshop extended on iMac early 2008 model.....
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Processor 2.8 GHz Intel Core 2 Duo
Memory 4 GB 800 MHz DDR2 SDRAM
Graphics ATI Radeon HD 2600 Pro 256 MB
Software Mac OS X Lion 10.7.4 (11E53)
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I get this message when I try to open a .mov file...
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"Could not complete your request because DynamicLink is not available?"
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Feb 10, 2012
A customer of mine has a problem when he tries to open a pdf document in photoshop. This document is only 50MB large, but Photoshop displays the message "could not complete your request, not enough memory (ram)" when he tries to open this.
It is a windows 7 x64 system with 6GB of RAM. When the file is being opened, in process explorer you can see that photoshop is using more and more RAM untill it reaches the point of just above 2GB. Then photoshop displays this message.The system still has 30% free RAM memory left, but adobe won't use this memory.
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Jun 18, 2012
I'm running Win 7, 32-bit and just picked up LR 4.1 and CS6. I've updated everything to the latest versions. I'm shooting with a Nikon D800.
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I'm trying to merge 7 pictures using Merge to HDR Pro. I've tried this using raw files (NEF) and converted JPG files. I select the 7 files, PS comes up with the first picture showing. It starts to process the second picture and the filename changes to something like Untitled_HDR1. After a few seconds, that picture goes away and nothing else happens.
Here is my System Info:
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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32Operating System: Windows 7 32-bitVersion: 6.1 Service Pack 1System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreadingPhysical processor count: 4Logical processor count: 8Processor speed: 2664 MHzBuilt-in memory: 3582 MBFree memory: 1542 MBMemory available to Photoshop: 1665 MBMemory used by Photoshop: 85 %Image tile size: 128KImage cache levels: 4OpenGL Drawing: Enabled.OpenGL Drawing Mode: AdvancedOpenGL Allow Normal Mode: True.OpenGL Allow Advanced Mode: True.OpenGL Allow Old GPUs: Not Detected.Video Card Vendor: NVIDIA CorporationVideo Card Renderer: GeForce GTS 250/PCIe/SSE2Display: 1Display Bounds:=Â top: 0, left: 0, bottom: 1080, right: 1920 Video Card Number: 1Video Card: NVIDIA GeForce GTS 250OpenCL UnavailableDriver Version: 8.17.12.9573Driver Date: 20120209000000.000000-000Video Card Driver: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dllVideo Mode: 1920 x 1080 x 4294967296 colorsVideo Card Caption: NVIDIA GeForce GTS 250Video Card Memory: 1024 MBVideo Rect Texture Size: 8192Serial number: [removed by admin]Application folder: C:Program FilesAdobeAdobe Photoshop CS6Temporary file path:
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Jul 5, 2013
I spent about 45 minutes with tech support to no avail. It has been confirmed through tech support that my MacBook Air does meet all system requirements for PS CC and to use the 3d features. However, I can't. I get a few error messages. One is "Could not complete the new 3d extrusion because there is not enough memory (RAM) - but they (Adobe support) confirmed there is enough memory. Another error message I get is "your startup disk is full". Basically a lot of the 3d features are not available. I've searched the forum and didn't see anything. After 45 minutes with tech support they said this is a "common" problem with MacBook Air users and Mac Pro users.Â
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Jun 14, 2012
I have recently upgraded from CS4 to CS6. After editing a jpeg, I try the Save As command and recieve this message...."could not complete the Save As command because there is not enough memory RAM" I also notice that all my images are at 72 dpi, is this going to affect image quality? I shoot in the largest file possible when taking the photographs.Â
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Jun 1, 2013
I am always getting the message ' could not complete due to program error" Why does this happen
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Dec 1, 2012
I am trying to open a video to edit in CS6 and I get this error: Could not complete your request because DynamicLink is not available..I read on one of these forums that I should uninstall and reinstall the program.
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I tried to uninstall the program and it told me to use the Adobe Application Manager.Adobe Application Manager failed and it told me to download the Adobe Support Advisor.
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Adobe Support Advisor told me that there was an issue:" cpsid_82829s1: "A restart is pending," bootstrapper error has occurred. " Token Number: 40-87772-063201122012...I followed the instructions it gave me to correct this issue:
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If you receive the error "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again," do the following: #Restart the computer and try the installation again.Â
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Apr 10, 2009
"Cannot complete the reduce noise command in cs2 due to program error." Have uninstalled and reinstalled photoshop but same message appears when I click filter>noise>reduce noise. Same thing happens in filter>sharpen>smart sharpen. These 2 filters used to be working.
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Jun 9, 2008
I'm using Windows XP and PhotoShop 8.0. I've been working on a drawing all day, and I've opened it up numerous times over the last few days. I've edited it in Paint Shop Pro as well, and haven't had any trouble with it until now. Out of nowhere I got that 'file not compatible' error and I have no idea what to do. I've tried opening it in GIMP (won't open), PSP (won't open), and ImageReady.. which opens it, but all the layers except the bottom one are blank, and the bottom one's colors are wrong and it only seems to show the top half of the image.
Is there any other way I could open and save this picture? I don't have any more programs that might be able to open it, but if someone else could or something, I'd greatly appreciate it. Thank you.
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Sep 11, 2008
I receive this ERROR when I try to open in Photoshop CS2 different files from the same project.
The file size is about ±52MB, with several layers and SmartObjects.
What makes me insane is that I am able to open it on ImageReady CS2 and Illustrator CS2 but not in PS CS2.
I already try to open it in Windows Safe Mode but no success.
This is vital file for my work. Does anyone knows a solution for it?
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Sep 5, 2007
I cannot save or go into blending options~
Is there something I can do to not lose all the progress of made of getting that far?
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Feb 28, 2008
how to save a history in photoshop so that once you close it, you can reopen it and still have the history...for say using the history brush? I know how to make an external log,
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Oct 19, 2008
I'm installing PS CS4 on Visat 64-bit. The first time I tried installing it the setup stopped when it was loading the Language pack for Device Central. I started the installation over again and removed Device central from the install and then started it again. This time it got almost to the end of install but it then stopped again when it was trying to install the Photoshop CS4 English Language Pack_x64.
Has anyone else loading CS4 had this problem in Vista 64-bit?
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Jul 31, 2009
We have a copy of Adobe Creative Suite 2 installed on one computer that was recently hit with a trojan. The software is still on drive D and is intact. The software was activated a long time ago. Drive C had to be reformatted and the OS reinstalled because of the trojan. I'm trying to reinstall the software since the old registry is gone. I was just going to reinstall over the old version. Since this is an upgrade, it wants the Photoshop 5 CD. We don't know where this is, but we do have the old serial number. When we installed this a few years ago an Adobe tech had us enter a secret keystroke that brought up a box that we could enter the old serial number. I don't remember this keystroke. Q1: Does anyone know the keystroke to enter the old serial number instead of having it search for the CD? Assuming I can enter the old serial number and get past this screen, will a reinstall trash the activation? I do not want to re-activate the product since I assume it will not let me do so. The software was installed and activated on this desktop and on my laptop. I assume it will only let you activate twice. The activation directories are there along with the DAT files, howver. Q2: What can I do to preserve the current activation? And no I can't follow the instructions which would be to launch Photoshop and go to the Help menu and choose Help > Transfer Activation. I can launch Photoshop, but I get an error ""Your Adobe Photoshop user name, organization or serial number is missing or invalid. The application cannot continue and must now exit." The old registry is gone since the OS was reinstalled.
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Jan 21, 2009
I purchased a Spanish language copy of CS4, having trouble installing the program. gets the following message:
The program says "es imposible instalar algunos componentes esenciales de Photoshop CS4, para continuar con la instalación presione Continuar, para detener, presione Cancelar"
"Some essential components of Photoshop CS4 are impossible to install, to continue installing press Continue, to stop the process press Cancel"
I have an original XP Windows interface (64 bits)
1,56 Gb in RAM working at 600 MHz
160 Gb free in HD
Intel pemtium 4
chipset Intel Brookdale Gi845GEV working at 2.8 GHz
presses "continue" and afterwards he cannot open photoshop because the components are not properly installed.
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Apr 11, 2009
been trying to install Photoshop CS3 and having great difficulty, it will only install the shared components and nothing else, Ive gone through all the tutorials on the Adobe help pages and still not had any luck, I've tried looking through the log and the only thing I could come across is the following: [Â Â Â 5028] Sat Apr 11 00:41:19 2009 ERRORDefault installation language not valid, falling back to first supported language.[Â Â Â 5028] Sat Apr 11 00:41:19 2009 DEBUG couldn't find any info on the error code or anything, ive uploaded my installation log
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Jan 27, 2009
I have just obtained Adobe Design Premium CS4 for Windows.
I currently have CS installed. I have lots of additions to Photoshop
(e.g., filters, and many brushes, CSH, textures, etc). What is the
best way to upgrade to CS4?
(1) Delete existing CS2 then install CS4? I prefer this to get a clean
install but do not wish to loose any of my additions.
(2) Install CS4, assuming that it automatically delete old version,
preserve customizations, and install the new version?
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Nov 29, 2008
After installing CS4, shortly after its introduction, everything went well, sort of. The GPU feature wouldn't work with my older graphics card, I think. At least it wasn't one of the tested/supported cards.
Then, my D drive (storage and scratch), started not being seen, intermittently. After alternating the cables and moving the drive, to test it, with help, we determined the mobo might be the culprit. Anyway, I decided to do an overhaul, and upgrade my pc.
With the first re-install of Windows, using a quick format, Windows fought us, and Photoshop took 4, count'em FOUR tries to install.
After a week processing pictures, and fighting the occasional crash, which had never happened to me before, and the issues mentioned by others regarding GPU, etc., I decided to do it all again.
Did a full format of C, re-installed Windows, smooth as a baby's.....well, you know.
All running smoothly, so far.... fingers crossed, toes crossed, etc, etc.:)
Before the re-build, I cloned the C drive, as everyone says to do, after de-activating both CS3 & CS4. (BTW, I only installed CS4 on the 'new machine'. Before the 2nd go round and full format, I cloned the C again, to a different folder, both times on the D drive.
Now I'm ready to re-install PS. My questions:
Should I do anything with the cloned folder(s) on the D drive beforehand?
Should I do only CS3 and wait for anticipated patches for CS4? (CS3 always ran smoothly, never crashed, etc.)Or go ahead and install both?
Are there any elements of CS4 I should NOT choose to install?
If a clean install of CS4 occurs, with no hiccups, that is, am I likely to have fewer issues than the first time?
Are there any other issues I should be aware of, or things I should do?
As you probably can tell, I'm soooo not a computer person.
my new system has EVGA 750i SLI mobo, 9800 GTX+ graphics card, Intel core2 quad Q6600 processor, 4 GB OCZ Reaper 1066 memory, 600 w power supply, WinXP pro, 32 bit.
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Jul 12, 2009
I had photoshop cs2 9.0 ((with imageready and bridge)) installed on my old windows XP computer and it's program size came up to 250 something MB. I recently got a new Vista computer and downloaded Photoshop CS2 tryout ((file size 362 MB)) and put in my old serial number and everything and it installed//activated online just fine. BUT the size of the installed program is now mammoth and much bigger! I checked it in the programs list in control panel and it comes up to a whooping 7.62 GB in size o___O;;
I just wondered what accounts for the significant increase in size as it's the same version I had before. I guess I'm just wanting to know if this is normal? Does it have anything to do with the settings i chose when installing the software? x____X;; sorry again if this is the wrong place to post this, I just don't know who//where to ask.
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Aug 2, 2008
I have been using Photoshop 7 sucessfully for years but I have downloaded a trial version of Photoshop CS3...
I would like to install the CS3 on the same computer as the Photoshop 7. Will this be an issue or am I expected to uninstall the Photoshop 7 first?
I cannot find anywhere basic instructions to install CS3.
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Feb 16, 2012
I started to get the message "Could not complete your request because of a program error" a little while back, but it would go away after restarting photoshop, so I wasn't too worried about it. But now I've encountered this one file that won't let me do anything to it. As soon as I open it it pops up with the error message. No amount of clicking makes it go away, and I have to force quit photoshop. Always the same thing. I haven't found anything that works (I tried the file info>copyright idea and deleting Photoshop's preferences, even getting rid of extra fonts, and clearing the library>cache.)
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More info:
It's a psd file. There are only 2 layers on the files, one is a vector smart image.
I opened the file and was able to edit it fine on a friend's computer, no error messages whatsoever - so it's not a corrupt file. (But that doesn't solve my computer's dilemma.)
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Aug 29, 2013
I am having trouble with completing value scale gradations. I do not have a problem using the Gradient Too. My problem begins when I attempt to pick up the color with the Eye Dropper Tool and then apply it using the Bucket Tool. The H slidder remains at the correct number. The S and B sliders do not move so gradation does not occur. I keep getting a "Could not complete your request because of a program error."
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