Photoshop :: CS6 Won't Open / Activate After Install?
May 10, 2012
Error Message is Configuration Error Please uninstall and reinstall this product. If the problem still occurs contact Adobe ... and mention error 16. that is Permissions eror but I have repaired permissions several times and Verified Disk (OK) Applecare Senior adviser says it is in the Installer bu, of course, has no idea what.
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Have been on the phone twice with India and once with the Philippines .. lots of time, lots of tinkeringÂ
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Mar 21, 2012
I'm trying to activate my PhotoshopCX1 on a clean install of Windows 7, which reactivated online immediately.The support tech tells me Windows 7 is no longer supported!
I tell him he needs my activation numbers, then he has to give me the code. And it works.Case # 2079 74965 in the hope that anyne from Adobe monitors these posts.I've been using Photoshop, Mac and Windows, since V3.5..I go throiugh a lot of computers. Reactvation since CX is a nightmare
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May 2, 2008
I am going to install Vista Ultimate (Have XPpro now)
This will mean a formate of my C: drive (160 gb programs disk) and clean install of Vista.
Do need to de-activat Photoshop CS3 (and Lightroom) and re-activate after I install CS3 in Vista?
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Feb 18, 2013
I have noticed that with CS 6, I can't fully use an application by clicking on it from another open application. If I am in Illustrator and Photoshop is in the background, I click on the Photoshop interface and it comes to the front of the screen, but that's all it does...no functionality beyond this. What must be done is for me to click on the Finder first, then click on the application icon in the Dock in order to access the program's functionality fully.
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It doesn't matter if it's Lion or Mountain Lion...I have two machines with different operating systems and both do the same thing.
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I don't know if this is an Adobe issue or an Apple OS issue. I have looked into all the preferences on the applications as well as the OS X control panels...no luck.
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Jun 15, 2013
on my initial start up, after installing the program, i've been getting this fatal error, "FATAL ERROR: Unhandled access violation reading 0x0000 exception at 92af22dh". I un-installed and re-installed and it still occurs. can't open the program. I'm using windows xp.
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Jan 17, 2013
Before I installed the Product Design Suite, Network License.  I did a Clean Uninstall of all Autodesk software: Uninstalled Programs, Deleted remaining Autodesk Folders, Cleared the Registry of all things Autodesk, cleared the Windows Temp folder, and Even ran Windows Install Clean Up Program.  Clean slate, start the install, type in my three redundant license server names, the suite installs without a hitch. Â
I reboot. I opened AutoCad Mechanical, and AutoCAd with not issues.  However Inventor, Showcase, Sketchbook, 3ds Max, and Fusion will not load/open,  all is the blue spinning wheel.   Check the Task Manager and see the program in processes, nothing happens. Then I right click on the image, and I will get a window stating program not responding.
I checked my Environmental Variables and the ADSKFLEX_LICENSE_FLEX and FLEXLM_TIMEOUT are set correctly.Â
I do understand why my Autocad and Mechanical are the only software that functions out of the suite.    I have done a complete uninstall and re-install and the issue still exists.  Only AutoCAD will Open and function. Intentor will not open.
Machine description:
Dell Precision T3500
Intel Xeon W3530 @ 2.80 Ghz
12 gb RAM
ATI FirePro V5800
Win 7 Enterprise 64 bit
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May 21, 2011
My first post, but long time user of Corel starting V12
Current: corel Draw Graphics Suite X5 SP2OS Vista 64 bit SP2 one user. with admin privileges Updated X4 to X5 in May 2010 and then upgraded to SP2 when released
Occasional crash and slow to open all services. I use Corel every day, cannot live without it.Runs days with many files created with no restart.Then during day of 20/May/2011 A new file saved could not be opened. ( silent no warning ),
All Old files Open OK, templates open OKany new file made since cannot be opened. No Known install or updates on the day or days prior to issue.Ran repair. Issue continued unchanged.Eventually restated with F8. But new files again not opening.Updated user default settings no change with issue.I did notice long delay in saving new file longer than normal.
Restarted Corel Draw, which now Hangs on stat up ( Loading users settings stage )Restarted machine same problemUninstalled X5, Restarted, Re installed X5Â Install OK. Open Corel Draw or Paint, both hang on start up as aboveUpdated with SP2 same hang on start up. The only working X5 items BitSteam font navigator and CONNECTGrouped all fonts with bitstream, set with minimal basic fonts installed. Restarted again hangs same on start up
Repeated Removal, Checked Regedit all entries gone for X5 ( previous X4 Removed but some entries exist in registry for X4 )Deleted all CorelDRAW Graphics Suite X5 folders in programs and User app folderRestarted and reinstalled. Again hang on start upTested in Safe mode again hang on start up.No other issues machine running well, No Registry errors (Uniblue), Use Kaspersky PURE for virus and security
Event report:-
The program CorelDRW.exe version 15.2.0.661 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 11c4 Start Time: 01cc176e05fac2c3 Termination Time: 21
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Dec 6, 2013
I made a mistake and attempted to install LRcc on mac os 10.6.8. I now understand that this in not supported. Now, when I go back to LR 4, it will open some catalogues, but not the one with the most work in it. Naturally, I have done quite a bit of work since my most recent backup.
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Mar 14, 2013
I have CS2 Premium which I'm running on an older PowerPC Mac (G5 - Dual 2.3 GHz ) running OS 10.4.11. I've had this setup for many many years (registered/activated with Adobe) but suddenly one day I could no longer launch my Photoshop app: when I clicked on the Pshop icon it would start the launch (open) procedure ... and then almost instantly it would quit (in just a few seconds ... before the application even got to the 'title/credit' screen).
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I've recently tried uninstalling CS2 (everything except Acrobat) and I ended up doing a manual uninstall of Version Cue. I've been on Macs for 20+ years so figured this would be a pretty straightforward procedure - uninstall -> reinstall and then back to work. Nope.
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I'm attempting a fresh installation direct from the original CS2 CDs. In any event, when I try to (re)install CS2 - and after going through the standard screens with Adobe's usage terms agreement and installation hard disk selection -Â I arrive at the screen where one selects which application(s) to install by checking the various boxes (or alternately, to install the entire suite) but the 'Adobe Photoshop CS2/Adobe ImageReady CS2' line and checkbox are grayed out, so it will not allow me to check them and continue with the Photoshop installation process.
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Aug 21, 2013
I can not activate my CS2 Photoshop
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Jul 26, 2008
I had to reinstall CS3, but when I tried to activate it said I had exceeded my approved installs.
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Jan 5, 2009
looking for Help>Activate so that I can activate my apparently successfully installed Photoshop CS3 on a new Advent computer with Vista 64. Since I don't yet have a working internet connection for it, I'd left activating CS3 'til I could do it over the phone.
So, despite looking through Help, all I can find is the 'Activate the Software' page which just tells you to go to 'Help>Activate'. Where on earth have they hidden it? Am I going blind? I have tried Window>Workspace>Reset Menu, but no difference.
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Jun 24, 2013
My Photoshop cs5 extended locked up. When I restarted my notebook, I received a message: your computer config changed.
When I tried to re-activate, I received a message: activation system is not available at this time. I have my serial number but I do not have my activation code. What is my next step. I did register my Photoshop with adobe when I purchased it.
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Mar 26, 2013
Am a loyal Adobe customer. Have had PS since 1997 starting with PS 4.0. Upgraded very year up to PS CS. Then my wife became ill with breast cancer (died in 2008 from it), lost my job, lost our family home to for closure in 2010, my 20 year old son diagnosed with luekemia in 2011 (still fighting on chemo) yada yada yada.
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Bottom line, I cannot afford to upgrade my Acrobat Pro, my Photoshop, my Premier etc etc etc.We sometimes don't have enough money to eat.
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So my pc crashed the the other week. I just finished rebuilding using a new hard drive, Photoshp CS in installed again, and running perfectly. BUT I keep getting a need to activate alert. And can't do it.
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May 20, 2013
I am currently using Windows 7 and have to use Windows XP mode to use my Photoshop CS. My Windows XP mode became corrupt so I uninstalled it and re-installed. When I re-installed Photoshop CS I was unable to activate it online or by the automated phone sytem. I went and did a live chat with Adobe support..I know my Photoshop CS is old, but I still need it. I am the only user it ever had. It is registered under my name.Â
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Feb 25, 2013
how do i activate photoshop 3D tools
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Feb 23, 2008
I just dowloaded a Holga_Simulator, and its a ATN file.....
i just dont know how to make it work with my Photoshop.
I have photoshop CS3....
whenever i double click the Atn file it opens photoshop and then nothing heppanes.
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Aug 18, 2009
If I download the trial of PS CS4 Extended and then later purchase the full version can I use the key from the full version to activate the trial? Or would I have to uninstall the trial and install the full version?
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Sep 15, 2006
I just brought Golive through the internet (education prices rule). They sent me the activtion code through email and are posting the software.
I have the trial version but the activation area is greyed out. Is there anyway of activation it or do I need to wait until the box arrives and reinstall the software?
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Mar 12, 2014
How do I re-install AI CC after it's been uninstalled because the initial install was corrupt? AI isn't availbale for download again in the app section of CC.
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Sep 28, 2012
I have an HP Touchsmart PC and I have installed CS6. I want to draw on my sreen in photoshop but when I select the brush tool and touch the screen it just pans.Â
I can use the brush tool with my mouse but I need to know how to get it to work with the tablet screen.
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Nov 28, 2013
Have replaced my laptop and set it up from the laptop to be replaced. Unfortunately i forgot to deactivate PS on the old laptop before this setup. Now PS does not work on the new laptop, even as I have deactivated it on the old laptop in the mean time.
Tried unsucessfully to activate the software after on the new laptop.Do I have to reinstall all from the original dvd? Or does another way exist to enter the activation number?
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Sep 11, 2013
I have had my second activation of Photoshop CS 5 on a backup computer that has no internet connection. I needed to change the operating system (Windows 7 Home to Windows 7 Professional). I called up Adobe, and told the technician that I was de-activating CS 5, reformatting the hard drive, then I was going to re-activate Photoshop. He gave me a case number so that the next technician could easily understand what I was doing and what I needed.Â
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The first time I installed Photoshop on this backup computer, I contacted Customer Service. The technician had me do several things to get to an activation screen. I gave him both the serial number and an installation code. He then used them to generate a unique activation code, which I typed in to activate Photoshop. I had Photoshop on that computer, working, for a year.
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I called on August 30, after the re-formatting and installing the new operating system, I called Customer Service to get re-activating Photoshop.Â
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The first technician said I could not reactivate Photoshop. The second technician said it could be done, but not at his level and he would escalate the case, and someone would call me.After no calls, I tried again on 09/05. I was transferred to the manager. He said it could not be done, but he would escalate the case to the "expert team," and that someone from that team would call me "tomorrow" (09/06).Â
Along the way, one technician said I did not need to reactivate Photoshop because when I called about deactivating Photoshop, that technician assigned a special number that would obviate the need to reactivate. How did my computer, off-line, and my software, on a proprietary disk, know that number?
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Aug 1, 2013
I tried to activate the Help Screen on the Photoshop CS2 (Running on Windows 7) and was unable to use it. It was operating before but now I get this. I press Yes to get it to work, now it doesn't
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What happened, and how do I correct it?
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Dec 24, 2012
I am no closer to activating CS6.I do not have an internet connection on the machine I am installing it on. I have the disk. But, no way to activate it.
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Spent an hour waiting for the adobe installer to download on this machine and it never gave a code - couldn't even find one.How do I activate CS6 - or did I waste the money and need to send the disk back and quit this stuff?
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Oct 10, 2002
How do I "activate" the actions I downloaded from this site? Are they suppose to appear on the filters?
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Feb 15, 2008
I cannot type text. i get a message saying :
could not complete your request because something prevented the text engine from being initialized.
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Sep 2, 2013
How do I activate the "keep" option in photoshop touch
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Aug 27, 2013
I wanted to activate my CS2 after i change my harddisk but there is no support available currently.
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Jun 28, 2013
The sketch section in my Filter Gallery are grayed out. Provide me with the steps to activate it again.
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Nov 22, 2013
I need to activate my license on my replacement computer, but I cannot because I have reached the two computer limit.
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