Photoshop :: CS6 Crashing While Idle
Dec 9, 2012
I leave my computer on all day. This is a new system Windows 7 Pro, 6 core i7 64 bit, 32MB of ram. Using CS 6 64 bit as well. I've had two crashes happen while being away from the house when returning to my computer and logging back on I have a crash message from Photoshop and have to ok and let the application close. I have to note that my Windows 7 system logs off by itself after a long time of inactivity and I just log on myself again. I have other application open like Windows live Mail, 3D Coat and DAZ Studio but so far no crash with those, the only one seems to be Photoshop CS6. Here's the two reports from Windows Event Viewer:
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1st crash: 12/7/2012
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
[code]....
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Oct 2, 2012
Photoshop CS6 runs away with memory after being used and then going idle. If I open up PS and leave it, it will be ok but as soon as I open any file it will go up in memory usage (which is normal) but when I close all files and hide PS the memory will stay high never goes back down. When I close PS and re-open (no files open) again it idles at 300Mb memory but when I open a file then close it and then hide/idle PS it raises and stays around 1.25-1.5 GB if not more.
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I have tried to Purge All, and even hide all menus to no avail. I have even tried to close Suitcase (eliminate any font issues) and still same problem. I am running PS bone stock, no extra plug-ins.Â
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My Computer:
Photoshop 13.0.1
MacBookPro
OS 10.6.8
CPU: 2.66 GHz Intel Core 2 Duo
Mem: 4 GB 1067 MHz DDR3
HD: 300GB (30GB Free)
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Jan 7, 2011
It seems this only happens in Lightroom. There is a constant click, like a hard drive head seek, once a second. I don't have Lightroom doing anything in the background like building thumbnails, but instead is just sitting idle there for hours. When I close LR, it stops imediately.
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Jun 29, 2012
I'm currently working on an XP 32 bit system with AMD Athlon 64 3200+
CorelDraw is displaying a print preview but is otherwise completely idle. It has finished displaying the preview, so it is just waiting for user action but has nothing else to do.
Photopaint in another window was running extruciatingly slow so I checked task manager. CorelDraw.exe was showing to be using 98% of the CPU.
On further investigation, this happens only when the print preview is on the screen. I close the print preview, return to CorelDraw design screen and CPU is 0% when idle. I do another print preview -- 98% CPU again.
I'll try it later on a quad core system, but it seems that print preview should not be hogging the CPU when idle waiting for operator action.
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Feb 20, 2013
I have a touchscreen project that I am using Edge Animate to create. So far its working great, but I am trying to find the correct code to make an Idle Timeout after 3 minutes to go back to the stage frame 1 or the label "StageStart" that I have created. I have tried attaching the following code as a 3 second test to the function "touchend", but it doesn't seem to work:
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setTimeout(function(){sym.play("StageStart")},3000);
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Dec 18, 2012
cleaned up the fonts and its still crashing by simply scrolling thru to find a file to open and to make matters worse, my CS2 which hardly ever crashed now crashes just opening it. I am rather beside myself, I have an iMac running 10.6.8 with 4GB of memory. I would love to copy and paste the crash report but it's not letting me do that.
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Sep 5, 2013
My Photoshop CC on my Mac (10.8.4) started acting up yesterday. I have tried to validate fonts, reset fonts to default, remove preferences file, restarting, signing out and quitting CC then signing back in, uninstalling the new fonts I installed yesterday, but nothing so far has worked.
Process:Â Â Â Â Â Â Â Â Adobe Photoshop CC [2125]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 14.0.0 (14.0.0.221)
Code Type:Â Â Â Â Â Â X86-64 (Native)
[code]....
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Jun 15, 2012
I've been running CS5 on my Win 7 64 bit Asus laptop for 6 months without an issue. All of a sudden CS5 has started to crash when I run Photomerge, view the System Info, etc.
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I have updated the Intel HD 3000 driver.
I have updated CS5.
I have uninstalled and reinstalled CS5.
I have disabled OpenGL.
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Faulting module name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Exception code: 0xc0000005
Fault offset: 0x0000000000c35752
[code]...
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Apr 15, 2012
CS2 Photoshop is crashing quite often on a Macbook Pro.
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PS 9.0.2 (no available updates)
OSX 10.6.8 (using Rosetta obviously)
2.7Ghz Core2Duo
4GB RAM
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I've tried reinstalling CS2, reparing premissions and a new user account.
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The issue can occur when opening the program, opening a file or doing nearly any action when a file is open. No specific file seems to be causing it, sometimes it will run without a problem for an entire day and other it's constantly crashing.
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Here is one of the crash logs from the OSX diaglog after PS has crashed:
[URL]
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Nov 26, 2013
I downloaded the Photoshop CC/LR5 combo a few days ago, and since then the programs have been crashing my PC. (I've attached a screenshot.) This has happened at least 8 times, twice already this morning. Before I upgraded, I was using CS3 and LR4 and never had this issue.
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Aug 2, 2012
this has been happening for a few weeks -
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1. i am in photoshop CS5
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2. i am scaling an image in proportion
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3. the screen goes BLACK (dies) but the keyboard is still lit up, i can't do anything except force shutdown the computer
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at first i didn't know what was causing it, but after it happen over 20 times while scaling an image (dragging by the corner) i am sure it is due to photoshop.
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I'm running mac OS X 10.6.8 ... this is super annoying as i am losing files and time!!
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Jul 18, 2013
As soon as I open a photo an resize it, the most basic function that I can think of for this product... it crashes I have run updates, I have looked through all of the forums here etc Nothing that relates to me or that has worked so far.
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Jun 19, 2013
I just joined Creative Cloud. I uninstalled my trial versions of CS6 (which were working just fine) and then installed CC versions of them. After Effects CC is working great. Photoshop CC, however, keeps on quitting the moment I try do something like apply an effect or resize the image. I'm not get a crash report from the Adobe Crash Reporter so here's the Apple crash report. I'm running 10.8.4 on a mid-2012 MacBook Pro '13 i5.
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CC [796]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 14.0.0 (14.0.0.221)
[code]...
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Sep 3, 2013
I've been using CS5 for a while now but since last night Photoshop keeps crashing! Not great as I have a deadline to meet!
Process:Â Â Â Â Â Â Â Â Adobe Photoshop CS5 [308]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 12.0.4 (12.0.4x20110407.r.1265) (12.0.4)
Code Type:Â Â Â Â Â Â X86-64 (Native)
Parent Process:Â launchd [104]
[code]....
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Oct 27, 2013
Everytime I try and use the save as function. I am running it on a 27-inch iMac with a 2.7GHz Intel Core i5 processor with 16 GB of ram. Here is the crash report.
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CC [1521]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 14.1.2 (14.1.2.427)
Code Type:Â Â Â Â Â Â X86-64 (Native)
Parent Process:Â launchd [126]
User ID:Â Â Â Â Â Â Â Â 501
[code]...
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Mar 27, 2012
CS5.1 Keeps Crashing, here is the error log
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CS5.1 [1363]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
[Code].....
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May 24, 2013
I have uninstalled and re-installed and each tim ethe same fault.
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I open say a blank canvas 20x20 then open a photo I wish to transfer onto it.  On the photo create a background copy and select the move tool, once the photo is on the canvas I then select the resize tool to make the photo small on the work area and then everytime is stops working and say a fault has occured photoshop will now close?
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Jan 14, 2013
I have been having a lot of crashes lately at seemingly random times. I could be changing the opacity of a layer and it crashes, using puppet warp and it crashes, using free transform, so it doesn't seem to be a particular feature that is crashing it. Below is the error I get in Windows Event Viewer:
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Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
My computer specs are as follows:
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Windows 7 Pro 64bit SP1
Intel Core i5-2400 3.1GHz
AMD Radeon HD 6350 512mb of RAM
8gig RAM
359gig of 464gig HDD space available
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My Photoshop prefs are as follows:
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Photoshop uses 80% RAM
Scratch disc 1 is on a secondary drive
Scratch disc 2 is on the primary drive
Use Graphics Processor is checked
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Oct 31, 2012
Every time I use the type tool, the crop tool and HDR merge the app crashes, i'm currently using the trial version and this is not encouraging me to buy the upgrade from CS4 which i'm very happy with and never have these sort of problems.
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Jun 28, 2004
I tried a search, but anybody else getting unexpected program error, and CS shutting down without the option to save?
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Oct 12, 2005
Everytime I launch Photoshop it starts to load... I get the starting splash screen... then it completely shuts down with no error messages or anything. It was working just fine yesterday. Does anybody have any ideas as to why this would start happening all of the sudden?
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May 20, 2009
I installed the CS4 Design Suite on my work computer (HP Compaq dc7600, Pentium 4 CPU 3.40 GHz, 2.49 GB of Ram, running Windows XP Professional, v 2002, Service Pack 3).I opened Photoshop and made some quick corrections on an image. Then, I scanning a document. Everything worked fine. Today, I downloaded and ran the Photoshop CS4 11.0.1 update, and now Photoshop won't stay running. I ran the app and tried to scan a document. It crashed before the document could scan. I ran the app again, this time naviating to a file, but it crashed before the file opened.
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Sep 3, 2008
I have been using CS3, but all of a sudden, when launching, it now gets to the final page details with all the names in it etc. and then WHOOMPH it disappears and I'm back at the desktop.
I have tried removing all traces of it including in the registry and a full uninstall and re-install, but it still will not run.
I tried a system restore to 4 days, and 1 week, and 9 days before prior to when it started crashing, and it still fails to open up.
I can try other than reformatting?
I have gone back to my old CS2 which works fine.
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Apr 11, 2008
I try to save my brushes as an .abr file, Photoshop crashes, every single time. It works on my laptop which has XP.
I'm currently using Windows Vista Ultimate. 32bit. 2047MB of ram..
I have an Intel premium 4 Processor.
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Nov 13, 2008
I just downloaded the CS4 free trial, but as soon as I open an image, I get an error and the program closes. I called tech support, and they sent me here.
The exact message says (as soon as Photoshop opens "Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software."
Then, as soon as I open an image, I get another error message and the whole program closes. Does anyone know how I should proceed? Do I need to download everything all over again?
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Feb 22, 2007
Everytime I attempt to manipulate text in Windows CS2 the damn thing promptly closes. Ive tried reinstalling it and also reinstalling a few fonts too, but to no avail. Other photoshop functions seem to work ok, but changing the size or font of a word causes it to show me an incomplete word and then bam! back to square one.
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Apr 2, 2008
Photoshop CS3 shuts down every time I choose "Save for Web & Devices". This has been happening since I applied a registry fix when the "Edit In Photoshop" command was missing in Adobe Lightroom
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Feb 20, 2013
PS has started crashing on me today when I try to use Place to apply a texture. It opens up the folder then almost immediately crashes.
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Jul 24, 2013
it crashes all the time. Currently, my issue is on my laptop. I have deadlines and it crashes at least 5-10 times per hour. Nearly every time I try to "save as" it will crash. This isn't specific to one file. The same crash happens when I try to open new files many times.Â
This also isn't just in Photoshop. It happens in In-Design, Illustrator, and Premiere as well. I'm sure if I was working on projects in the other CC programs, the same would happen. WHAT HAS CHANGED TO CAUSE THIS? There is never an error message.
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What can I do to get this fixed?
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Sep 5, 2013
I've had about 10 crashes so far this morning everytime I try to save out! I've ran disk utility, copied the file thinking it may be corrupt, emptied the P RAM, cleard all the cache files, restarted about 5 times, used different versions of PS and still get the crashes, either using 'apple S' or 'Save as'...
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Here is the crash report:
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CC [277]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 14.0.0 (14.0.0.221)
Code Type:Â Â Â Â Â Â X86-64 (Native)
Parent Process:Â launchd [176]
User ID:Â Â Â Â Â Â Â Â 501
[code]....
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Mar 28, 2013
On a MacBook Pro, OSx 10.6.8. Using CS6 on .tifs, resizing the file to 600px wide - approx. 750k file - try to save for web, 80 percent quality and I get the folder screen, but it's open to "documents". Then I get spinning beachball, then CS crashes. Shuts down.
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I've tried restarting, no luck. I've had this happen before and I don't remember how it got worked out. I perform this function all the time and there's nothing new in my workflow. I read in another thread about metatag conflicts, and I do process the raws in Capture One before retouching in CS6, but I've done that before without any problem.
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