Photoshop :: CS5.5 No Longer Detects GPU?
Sep 13, 2012
On 9-4-2012, I was given a brand new Dell at work. At about 1pm on 9-12-2012, I noticed scrubby zoom had stopped working. I checked Preferences>Performance>GPU Settings, and I’m told the graphics acceleration is unavailable. I found that very strange, as I had been using said acceleration for over a week. I've spent several hours searching for a solution, but found nothing that even remotely addresses both my problem and circumstance.
I've been using Photoshop since 1998 and I've been building computers as a side business since 2001. I don’t have a giant magnet sitting next to my computer, and said computer isn’t resting in 3 inches of water. There are no tin foil covered Honey Badgers running amok inside my computer case.
Yes, I have rebooted my computer.
Yes, all my video/device drivers are up to date.
Yes, Windows is up to do date.
Yes, all Adobe products are up to date.
Yes, all my Adobe products are legit.
Yes, the GPU features worked fine for 6.5 full business days before dying.
Yes, I fiddled with Nvidia Control Panel settings while trying to fix this issue.
Yes, my video card (Nvidia Quadro 600) is official supported by Adobe… [URL]
No, I’m not using any third party plug-in’s
No, I have no cheap off brand nonsense installed or plugged into this computer. It’s exactly how Dell shipped it, but with Adobe CS5.5.
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Aug 15, 2012
I have recently bought a new windows 7 computer, HP 1250ea it has a i7 processor and 6g memory.I then loaded PS CS3 which I have been using on my old XP PC for years and it would no longer open raw files.Both Bridge and PS give me the error message "Could not complete your request because it is not the right kind of document"
I have version 4 camera raw and I cant seem to update it either by using the Help > Updates in PS or downloading the latest version from the Adobe Website...I am using a Canon 40D..
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Jan 15, 2013
I'm no longer able to launch Photoshop 5.5 on my Mac OS X 10.7.5 (Lion) system. I did a reinstall with same results. All software is up-to-date. The only change has been a second monitor connected to the computer. InDesign and Illustrator work fine.
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Jan 13, 2013
I have a mac OS X 10.8.2 and my CS5 has always worked but now will not open. The only thing different on my computer is the removal of the Java application.
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Jul 3, 2012
My photoshop CS education version has been working great. Now, today it comes up partially but won't fully function. I've uninstalled and reinstalled it twice to no avail.
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Jul 22, 2013
I had 3 updates through the so-called cloud. They were bridge CC, Photoshop CC and an extension mgr update to CS6. After installing the updates Photoshop CC no longer works. It boots up but all selections do nothing. Even closing PS cc won't work.
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Mar 6, 2009
I have PS CS4 v.11.0 loaded on a Dell Optiplex 755 running Windows XP Pro SP3 with a Dell 1908FP(Digital) on ATI Radeon HD 2400 LCD monitor.
When running any program EXCEPT PS, white appears as white on the screen. When running PS, white appears as a pale shade of ecru in all open files, swatches, and color selection tools. All other colors are also "off" in this same manner.
However, when I use the PS-created files in other applications, white is once again white, but colors (unless I stick with Pantones) are also off.
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Jun 11, 2012
Every time I attempt to save output as JPEG, CS6 is substitutes the .eps format and puts up the EPS options dialog.
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Jun 21, 2013
I have just discovered from this DVInfo thread, that Premiere Pro CC no longer comes with Encore, or any DVD/Blu-ray authoring software. So if you used Premiere Pro CS6 and still need to provide clients or whoever with DVD or Blu-ray disk, hang on to your CS6 apps.
It is a huge (my word for today) benefit being able to right click an object and having the option to open it in Photoshop like a Smart Object. Make your edits, Ctrl (Cmd) s and it updates in Encore. But so long as you still have Premiere Pro and Photoshop CS6 installed, you still have that function.
I am afraid I don't know a whole lot about Photoshop and video because I’ve always used Premiere Pro.
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Jul 27, 2013
Levels don't work in my installation of CS 5.1. The dialog comes up but adjustment don't change the image. I reinstalled CS 5.1 but that didn't fix things.
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Jun 22, 2013
all of asudden, I can no longer upload photos to cs5. and when I do, none of the commands work.
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Jul 12, 2013
I've been working on a psb file for a couple of days in CS6 and this morning the file would no longer open. I get a dialogue box that says "the file is not compatible with this version of Photoshop". I've been using the same version all along so I know this is not a version problem. My backup file has the same problem.
I can open a flattened version of the file in Illustrator CS6 but can't open a layered version. It would appear that the file has become corrupted in the layers somehow. how I might be able to fix the original psb file and resurrect the layers?
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Aug 29, 2013
My photos will no longer display on the web, just a box with an X. I must have changed one of the jpeg options inside 'save for web' window. I'm designing webs with Expression Web 4 and I'm using Internet Explorer...
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Apr 7, 2013
Is CS4 now obsolete? If there is something I need to do to reinstall an updater or some such thing--easy peasy step by steps instructions for this granny--nothing that refers to roots (do you mean carrots?). . I hate to think a program that cost over a $1000 has gone the way of the dodo.
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May 25, 2012
I have Nikon D60 and recently started shooting in raw when I discovered that Photoshop allows you to then edit the files to a much greater extent before converting them to .jpg.
.nef files used to open automatically in Photoshop (in a separate window, seemingly a sort of add-on designed for raw files?). Now when I try, the software tells me that they are 'the wrong kind of document'.
What's changed / broken? Or have I suddenly forgotten a vital step....?
I've tried downloading a newer version of camera raw, to no avail...
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Sep 30, 2005
The problem is that I can't get any of the tools in Photoshop Toolbox to work. Tools like Clone Stamp Tool, Healing Tool, Burn Tool, Dodge Tool, Sponge Tool, etc. The person that replied to this problem before advised me to open My Computer>Program Files>Adobe>Adobe Photoshop & then delete a certain file. It worked great but now I can't remember which file to delete.
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Feb 6, 2009
Photoshop 7 has suddenly stopped showing object handles, so I am unable to resize or transform a portion of an image that I have selected. I can find no instructions as to how I can get the handles to show again.
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Dec 23, 2005
I was trying to use a couple of filters when I noticed that some of them are no longer working. They are still there but can not even be selected to be used. I don't believe that I may have changed an option to bring this about but I may have.
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Mar 28, 2008
I have been doing a lot of photoshopping lately involving the lighting effects filter. Unfortunately after producing about 7 images, the lighting effects option is no longer available. When i click on filters>rendering>where it normally gives the option for lighting effects, instead it is a grey text saying lighting effects but i can't click on it. I've tried re-installing but that didn't do anything. I have photoshop CS and Windows Vista.
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Dec 14, 2008
when I go to choose the move tool and I'm on a specific layer that I want to move, I left click like I've always done for years to move it on the canvas and and instead of having that one layer move (on the canvas, not on layers window) it picks up the root group and moves everything. The highlighted (selected) layer also turns to the outer (root) group folder, instead of staying on that layer.
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Jun 5, 2013
I am running Lightroom 4.4 with Camera 7.4 and Photoshop CS 6 will no longer let me edit directly from Lightroom. I am on an IMac running the most recent OS, OS X 10.8.3.
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Dec 9, 2013
I can no longer edit from LR 5 in photoshop CC. When I right click on the DNG image in my filmstrip, choose edit in> Photoshop CC nothing happens. If photoshop is closed, it will launch the program but does not open my image. I haven't changed any settings that I know of.
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Apr 9, 2012
Smart Objects previously created no longer scale properly. These objects have live type and vector shapes in them, but they behave just like raster elements. These objects scaled properly in the past, and I can only think a setting has broken somewhere.
I've tried restarting, trashing the prefs and creating a new object just to see what would happen, but to no avail...
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Jul 1, 2013
I have been using several resizing and sharpening batch processes which have saved a resultant file at the end with a different name. In the Batch process an original folder was selected and a destination folder and the file name changed with a different custom prefix. I have been using these batch processes with no problems for years. Without warning I have noticed that all of these batches are no longer working and the end result is one file in the destination folder, ie it must me overwriting. I have tried to recreate the basic batch process again and have resorted to using both 'save; and 'save as' at the end of the process in different test batch processes and the same result happens pretty much each time, the one file after the original folder had 5 images. I have noticed that 'Save as' is not showing up in the actions of the batch process (only shows as 'Save' irrespective if you selected 'save' or 'save as'. It is like Photoshop is refusing to accept 'save as' with a new file as a valid action. I have also tried to check the override 'save as' box etc. If you edit normally in Photoshop and 'save as' for that image, there are no problems .
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Nov 25, 2012
How do I deactivate Photoshop CS-5 on a computer that no longer works?
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Oct 3, 2012
When I first installed Photoshop and tried Automate to put watermarks on my photos, everything worked fine. I gave that a break for a few months and today was trying to watermark some new photos. Since then there has been a driver update for my AMD Radeon HD 7900 to the Catalyst 12.8 drivers. I have the latest Photoshop downloaded from the website.
Now when I try to use Automate and Batch, it starts then crashes abruptly. I've exhausted all efforts and have Googled for hours. I've tried uninstalling drivers to the 12.6 version of Catalyst, uninstalled Photoshop, reinstalled. Same problem. Under Performance, the Sniffer detects an error in the display driver. Some have suggested using software to sweep for old driver files. That's the only thing I haven't tried.
I know people had the same issue as this, but had to do with TWAIN but I don't have a scanner installed. I'm using Windows 7 64-Bit on an Intel Core i7-2700K
Here's the system info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3500 MHz
[code]....
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Mar 8, 2013
we write metadata to jpegs and Raw files- saving to Raw database not as sidecar .xmp files. We are no longer able to save the metadata to Raw files. There is no error message, the data writes like normal and the user who writes the metadata can see it but when you open in another computer the metadata fields are empty, however the jpegs do have the new metadata. Was there a setting change at some point? This has been going on for a couple months and I cannot find an answer anywhere. Again, we batch write to RAW+Jpeg, the jpeg files save the metadata but the Raw files look like the data saved but is not visible on any computer other thant he one that added the new metadata. This is occurring on multiple computers, both Mac and PC.
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May 6, 2013
Seems that the latest update of Photoshop CS6 broke content aware, which now produces a black result.
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Oct 13, 2013
When I try to clone in versions beyond PS3 the clone stamp is not transparent. I can't see what's underneath, it got fuzzy pixels. How can I set this to behave the way it used to.
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Oct 5, 2012
Changing the UI Font size in Prefs>Interface>Text no longer works. It did work after I installed CS6 - I was able to change to the Medium setting, and change it back to Small. Now the actua text size stays at Small, even though it is set to medium. This afterafter I restart PSx64.
I have deleted CS6x64 prefs. Updated today - (says 13.0.1, though I believe the updater said it would update Photoshop to 13.0.1.1)
Windows Appearance and Personalization>Display is set to the default - Smaller. I wonder it may have to do with changing that size - I had tried setting that to Medium - 125%, but set it back to the default Smaller - 100%. Not sure when the PS UI text size stopped working.
I hope that my mentioning changing the Windows 7 Display from 100% to 125% and then back to 100% will give someone a clue.
resolution on my NEC PA301W is the default 2560 x 1600.
new Windows 7 x64 HP Z220 machine.
32GB RAM
Video Card: AMD FirePro V4900
OpenCL Version:
Driver Version: 8.911.3.1000
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Aug 14, 2012
Just recently I tried to open my Photoshop CS2 and received a message saying cannot open no longer supported by PowerPC. What does this mean? Is this version officially defunct? If so what can I do so I won't have to buy Creative Suite again.
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