Photoshop C5 won't open a picture taken from my Nikon D3200 Camera. Message says, "File appears to be from a model which is not supported by the installed version of camera raw." I bought the camera because it had CAMERA RAW.
View 6 RepliesI've been using Photoshop Elements 10 to edit raw .NEF files from my Nikon D3000 with no problems. Recently I purchased a Nikon D3200 and I shoot in raw .NEF files using that also but Photoshop Elements 10 will not recognize those .NEF files to edit. The error I'm getting is saying the file type is not correct.
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HW & SW: Nikon 3200: Apple MacBook Pro OS v. 10.8.5, Adobe Photoshop Elements 11, Adobe Lightroom 5, Adobe DNG Converter
I had a Nikon D60 and used a removable card to store images. No problem. One week ago, I bought a Nikon D3200 and still use the same memory cards I had used with the D60. I have taken about 100 pictures in Aperture, Shutter and Automatic mode, all in RAW format.
Am using Nikon Transfer to import the images from the card to the MacBook.
Photoshop will open JPEG images captured from the D3200 in the JPEG format, but not those captured in RAW format.
I can preview the images on the D3200, but when I download to the Mac, the images do not open in Photoshop Elements 11, or in Adobe DNG 8.2, or in Adobe Lightroom 5.
Photoshop failure message is: “Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw documentation for additional information.”
DNG Converter failure message is: “The source folder does not contain any supported camera raw files.”
Adobe Lightroom failure message is: “The files are not recognized by the raw format support in Lightroom.”
I have downloaded most recent versions of Adobe Camera Raw and Adobe DNG. I have also uninstalled and then reinstalled Adobe Photoshop Elements 11. When I try to open or import the images, the same failure messages occur.
After I found I could not open raw files from my new Nikon D3200 in Elements 10, and did a couple hours of searching the web site, I upgraded to Elements 11. Elements 11 also will not open the raw files from the D3200
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