Lightroom :: 3.6 - Folders Missing / Can't Find To Reconnect
Aug 26, 2012
Fired up LR this morning and the folders all have the dreaded grey ? next to them. When I try to reconnect however, the data drive does not appear. Please see screenshot below -- it only has Desktop and subfolders showing for selection. I can't even see D: from within LR.
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I have checked the data drive (D:), it is connected and not asleep or anything. I can see all files in it from Windows Explorer without any hiccups or errors. No changes have been made to system or hardware prior to this disconnect in LR occurring.
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My original files are all still there, but I can't reconnect the foldres in LR.
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Oct 8, 2013
I am running lightroom 4 under mac OS X 10.8. I recently moved my pictures to a new xternal drive. I was able to "find" the first couple of folders but now when I select the question mark with control click by the time i slde the mouse over to the window that opens  it closes again. I have tried decreasing the mouse sensitivity no joy. I have tried other vermin and same situation.
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Nov 14, 2012
I have an external harddrive that I use all the time 24/7. All of a sudden everything that I had uploaded from the hard drive says it's "missing". I didn't move anything.Â
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Jan 18, 2012
I am using Windows Vista and Lightroom 3.The drive letter for my external hard drive has changed from "J" to "L". I changed my import preset to "L", so I can now import and access new files. However, all of my previous imports are on this elusive "J" drive, which no longer exists. When I open J from the folders list in Lightroom it shows all my folders with the dreaded giant "?". I have tried to synchronize these folders by right clicking to "merge folders". This did not work. I can open all of these files from my back up folder, but I can't do anything with them in Lightroom. Half of my catalog is un usable.
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Oct 13, 2013
How do I reconnect a missing file when it doesn't show on the right hand side?
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Oct 9, 2013
I am using Lightroom 2. I have many photo folders on an external drive that show as off-line when I open Lightroom. I can see the photos in Lightroom but can not do anything with them.
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How do I reconnect this folders that show off-line and have a ? mark?
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May 25, 2013
I had two 2013 folders, each with about 100 daily folders. The dates were differnt in each annual folder. I dragged one into the other. The folder where the daily folder was dragged from is now empty but those folders do not appear in the recieving folder. All the photos are still in the catalog, but do not show in the folders (left side panel).
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Dec 10, 2011
I am using LR3. I appear to be digging a massive hole for myself trying to sort out the catalog. When I first got LR, I had initially added just a small number of files just to see how LR worked. At this time I was still completing sorting out my full photo collection in 'my pictures' which were also copied to two external hard drives. Once that work was completed, I imported a complete folder (some 4000 images) into LR. The folder/subfolders appeared in the folders panel but the sub folders I had initially imported were displayed with a ? and a message 'file is missing or offline' Going down the road of 'find missing folder' eventually led to my problems.
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About 6 sub folders are involved so I eventually took the decision that it could be easier just to remove them so I could then re-import them from 'my pictures'. That hasn't worked out as planned.  When I go into 'file' to import photos from 'my pictures' the missing sub folders are there but the images are 'greyed' as well as the import button. When I put the cursor onto one of the greyed-out images the message 'appears to be a duplicate of another photo already in catalog' appears.
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how I can restore the 'missing' sub folders into the folders panel.
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Jan 14, 2013
I add my photos to folders in LR4.2 and name the folders by the date the photos were taken. Often times I will at a later time discover that a whole date has gone missing from my LR catalog list of folders. I never see question marks. So I re-add the photos again to the same date. I have had to do this more than once on the same folders. I use windows 7.
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Apr 30, 2011
I just updated Lightroom to version 3.4 and now I can not find the folders panel in the Develop module. It's in the Library module but not in the Develop module. There is not even a right click option for a folders panel under the Develop module. What happened???
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Oct 9, 2012
How do i reconnect missing files without deleting them from catalogue
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Apr 20, 2013
Even though I select All Files or all the files listed as missing, or even individual files, when I click on Reconnect I get the message "No files selected". How do I get beyond this to reconnect the missing files?
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Apr 20, 2013
PSE 10 Organizer on MAC OS LION 10.7.5 - Suddenly yesterday ALL of my photos are "missing" according to Organizer. I can view all of the thumbnails, but there are yellow question marks in the upper left of each thumbnail. Click on the thumbnail and it starts searching for the missing file. I have multiple catalogs, and the same problem is showing up with them as well. Using reconnect results in a message indicating the file already exists in the catalog. The physical photo files are on the hard drive, and are viewable using the File Finder and Preview.
Properties points to the correct folder on the hard drive. Nothing has moved. I tried "fixing" and "optimizing" the catalogs, but it says no problems found and nothing changes. I tried adding new photos to the catalog using FILE>GETPHOTOS FROM> FILES OR FOLDERS. The files were added to the existing catalog, but upon viewing the new thumbnails, Organizer says they are missing also. I ran another test where I created a new catalog and added some of the same photos that are already in the other "non working" catalogs. The new catalog seems to be working fine. I have 10's of thousands of photos, all categorized the way I want them.
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Feb 13, 2014
I have reinstalled Lightroom 5.3 after a clean restart. All my folders on the left hand side have question marks against them. I am able to import these folders on an individual basis which is a time consuming process to say the least!! Is there any way to import them all en bloc.
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Mar 23, 2013
I am trying to reconnect a ton of missing folders and files. In the Library module when I right click on the folder with a ? nothing happens. When I right click on a specific picture with a ? I get the appropriate dialogue box to find the picture.
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Oct 9, 2012
How do I reconnect missing files without deleting them from catalog?
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Aug 18, 2012
Very new with this software...watched several videos, and I'm still confused. Went to send some pics to a friend last night, and noticed that many "folders" are not in the pictures library in Windows 7.
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In LR4, some folders have a destination of C://users/eric and brenda/windows/pictures...which is great, but others have this destination C://Brandon(which is just the folder name).
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how can I get the folders in the Windows Library?
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Mar 28, 2013
when i import all my photos from an external hard drive LR4.4 will not include all the sub folders and some folders .. there are about 38,000 photos and the size of all the photos is 350 GB
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Jan 2, 2013
I have moved a catalog of 150'000 pictures (with associated pictures) to from an iMac to a new Macbook Pro. I used (in Elements 11, same version on the old system) "reconnect missing files" to update the path to the new location. Most files did reconnect perfectly. However, some of them cannot be reconnected. The message I get is
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"The files cannot be reconneceted because the file already exists".
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The reality is that the same file does not exist. Only an identical named file in a completely separate directory path form another year is present (I use more than one camera and the filenames start all at DSCN001.jpg). How can I fix this, otherwise I cannot complete the transfer of the library.
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Mar 2, 2012
Imported file into MAC LR3 and worked great that day, but now the photos are either totally absent or the file is "offline or missing."
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Feb 3, 2014
how to find my missing tone curve tool in my develop module
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Jun 18, 2012
I have, of course, uninstalled and reinstalled the program several times, along with computer reboots each time. It is still trying to find this file. I even attempted to find and replace the file so it could find it, but nothing seems to work.
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Jan 24, 2013
I renamed a lot of my photo folders in Explore. Now in LR4, all these folders appears with an ?. I can't work on pictures from these folders - I get the message: File named xxx is offline or missing. It does not sync the parent folder. Nor does it sync the folder it self. If I right clik on a LR4 folder with a ?, and try to locate the folder, I only get the option to merge the identical folders. Is there any way to sort this. I can't restore the old folder names.
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Jul 6, 2012
How do I delete sub-folders in Lightroom without deleting the photos in those sub-folders?
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May 23, 2009
I am using CS3 on a VistaPremium machine.When I try to convert a number of JPGs to TIFs using the batch function I cannot select any folder (nor as source nor destination), when I click the button it only lists Desktop, nothing else. I have tried switching from OS to Adobe dialog (has no effect, but worth the try).
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Jun 5, 2013
I am using LR 4.4. I have a long list of folders but can not scroll down to access other folders in LR. how to access other folders so I can Render 1:
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Feb 5, 2013
i'm trying to get an animatie in a wordpress site..using the plugin edge suit
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But looking to this lesson, is see he gets a folder called "publish" when i'm publishing, i aint seeing this folder..i see only a few files and 2 folder (edge_includes) and (images) but no publish folder..
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Aug 15, 2012
I have upgreaded to Elements 10 and when doing the catalog conversion many of the folders in the new catalog are missing the files(photos). When I right-click on those folders and try to add the files I can see the missing files attempting to transfer but on completion I receive this: :The files or folders selected to import did not contain any supported file types or the files are already in this folder"-BUT-the files are NOt in the folder in the catalog. They are in the folder on my computer as I am able to access them easily-They simply did not end up in the catalog's respective folders. I am using Windows XP Pro and all my Folders and Files are on an external drive and are saved there when I download the photos from my camera. I have not had this issue before--How might I get these files into the folder in the catalog?-I tried setting up a new catalog and attempted to convert again with the same results.
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Sep 13, 2012
I am not able to find the proper folder in Windows Vista for installing additional actions.
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My folders are as follows:
C:ProgramFilesAdobePhotoshop Elements10.0Localesen_US - (at this point there are 4 folders below but not one that says Workflow Panels)
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notice the differences from what the other forum entries state:
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C:ProgramDataAdobePhotoshop Elements10.0Localeen_USWorkflow Panelsactions
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Mar 19, 2013
Importing images from specific folders is including images from outside selected folders.Â
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May 30, 2013
Not all the photos in my windows folders are appaearing in Elements 11 media view. In one case only 1 photo appears in media view but 42 appear when I press "reveal in explorer"
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If I choose File|Get photos and videos I get the message "Nothing was imported" with "file already exists in catalog".If I choose "Find all missing files"Â I get the message "No media to be displayed"
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I tried "Repair catalog" but this did not solve the problem.After searching the internet I tried renaming C:ProgramDataAdobeElements Organizer Catalogs My Catalog humb.5.cache and a new one was created (over twice the size of the original) but stll not solving the problem
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