Illustrator :: Save For Web Error In CS6
May 28, 2012
When I try saving an Illustrator file using Save For Web in CS6, if the file isn't split up into slices I get an error "Could not complete this operation. There are no user slices." If I open the file in CS5, it exports perfectly fine (and with the XHTML page creation that used to be part of Save For Web that I'm pissed has been stripped out...)
I never had to create slices to make images export w/ Save For Web in the past.
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Aug 1, 2012
in our company, we wrote an program to export *.ai files as *.jpg files automatically. Means it saves a copy via the Illustrator SDK (CS5).Now, we got a problem with some files: While exporting, there appears an error message called "Adobe Save for Web AI Error" and, obviously, it stops the export.I don't use an function called "Save for Web" and other people don't have the problem with our program.
Why this message box is shown although we don't use this function?
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Feb 21, 2014
Illustrator won't let me save! It says "Unknown error has occured." I only have line work and text I placed from AutoCAD as a DWG file on the artboard and I was going to color the rooms in Illustrator.
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Apr 25, 2013
I have an ai file that I can not save with out getting the File I/O error message. One person suggested that this file may be corrupted since I've been bouncing back and forth between 2 different Illustrator programs. I use CS-4 at work, save as CS-3 format then continue working on it at home. I tried copying each layer to a new fresh doc. but still get the error code. Is there a way to fix this file? Both back-up files I have behave the same way.
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Oct 21, 2011
I'm experiencing difficulties in exporting website from .AI to .PSD using Illustrator CS5.1 under Windows7 Home Premium 64bit. The error message says "Not enough memory to save the file".
I can assure you that i've got enough memory for scratch disks and my computer is powerful enough to handle this operation. The funny thing is that i am able to export the very same .Ai file using Illustrator CS5.1 under Windows XP 32bit on different PC.
I've tried to find a solution online, but it gave no satisfying results so far. So, i think the problem comes from the operating system, but i don't know how to fix it...
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Apr 16, 2013
I am not able to save my files and illustrator gives the message 'An Unknown Error has occured'. In a previous discussion transparency is called out as the culprit however I am not using transparency in my document and have checked all the items. I have also tried copying the work into a new ai file however this also will not save. This is has happened to me about 5 times since I updated to CS6.
Update - I just closed Illustrator and lost all my work and then an Adobe update window showed up asking me to update Adobe Air. I recall an Adobe Update window appearing once before when I had problems solving. Could the Adobe update window interfere or prevent me from saving my documents?
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Mar 11, 2014
I have illustrator cs6 and when I try to put some text and save, it appears de message bellow: "An unknown error has occurred". This error only occur in my computer and also with a new file. I've tried opened the file in another computer and I can save with text. Is it something wrong with my computer?
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May 7, 2007
I'm trying to create a digital layout in PSCS version 8.0, and when I go to save the psd file (very early stages of the creation...its not very large yet) I get an error that says "Unable to save (file name) because of a disc error". I've never seen this before and am trying not to panic, but I'm on a deadline! LOL And am running behind as usual!
I am using an older mac, and I'm pretty dang maxed out on Gb...gotta clean up some files, but having a hard time finding a free dup file finder for macs...so I'm procrastinating, basically. Could the fact that I've got very little Gb available left have something to do with this?
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Nov 25, 2013
Every time I save I get an "Adobe Save For Web Error" that says "Could not complete this operation. An unknown error has occurred." Below is the system info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.9.0
System architecture: Intel CPU Family:6, Model:23, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 2
Processor speed: 2400 MHz
Built-in memory: 4096 MB
Free memory: 2139 MB
Memory available to Photoshop: 3490 MB
[code]....
I upgraded to Maverick (Apple OSX) about 2.5 weeks ago. But this problem didn't start until about 3 days ago, so surely that's not the issue.
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May 17, 2012
How to save files with spaces insted of dashes in Save for Web dialog window in Illustrator CS6?
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Sep 26, 2013
I'm using the save for web function to save a large number of files (not batch saving)usually, when I open a file and start saving for web, it will remember the folder that I most recently exported to, and by default open that folder for that file, until I "save for web" into a different folder.
Out of seemingly nowhere, the save for web seemed to "forget" this folder (and any other folder I tried to save to), and now defaults to the "Documents" folder, causing me have to click through to find my intended destination folder. I'm on CS5 & Mac running Mountain Lion. On my work computer (exactly the same, Mac + Mountain Lion) I am using CS6 and have not encountered this issue.
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Jun 3, 2013
Upon trying out the trial version of CS6, I keep getting errors when I want to save the file I am currently working on. I can save as a different iteration just fine, but when I hit ctrl + S, I get an error that my filetype or name is invalid, even though Im just... saving... a psd file ... that is in all other aspects functioning correctly. After I dismiss that error mesage, this comes up:
I've had the IT guy at work take a look at the computer and trouble shoot, trying to fix this problem. The persmissions are fine and set correctly. I am not using the file in another program, just photoshop, I'm just trying to save the progress I made on my image. 'm running on a windows 7 PC, trial version of CS6 from the creative cloud.
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Jun 27, 2013
I'm getting an error message saying "The operation could not be completed." I am able to "save as".I installed CC yesterday and am on a Windows 7 64bit computer. I am using the 64 bit Photoshop CC. I've restarted it several times and still that is happening.
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Jan 12, 2008
i try "save for web" using Photoshop CS3
I get a "could not complete the export command because of a program error"
OS Windows server 2008 or Vista
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Jun 11, 2012
We're having an issue with saving files using Photoshop CS6. Several of our users are unable to save, specifically on our server. They all get the "Could not save because of a program error" message. It doesn't seem to happen on the computers running Lion, but most of the people running Snow Leopard have the problem.
We've tried resetting the preferences, repairing permissions, etc. I read somewhere about unchecking the "ask before saving a layered tiff" button, but none of them seem to solve the problem.
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Apr 13, 2013
I use Photoshop daily (7.0). Just recently, I tried to save a photo and got the message "could not save because of a program error". After getting the message again tonight, I re-installed Photoshop on a NEW computer, (went from Windows 7 to Windows 8), transferred my images and got the same message. The strange part about this is that only some of my photos can't be saved - even those taken the same day. There seems to be no rhyme or reason to it.
Details:
- they can't be saved in any format. I tried jpeg, tiff, png, etc. Same message for all.
- they can't be saved externally. I tried to transfer them to an external drive and got the same message.
- I tried uploading it to an online editing site and renaming it, then re-opening it in photoshop. same message.
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Oct 31, 2013
The fonts are distorted and white artifacts occur. I re-installed all apps in Creative Cloud but nothing works.
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Jul 7, 2013
I got error when save for web all time. Error message is: Adobe Save for Web error "Could not complete this operation. An unknown error has occured."in my MAC OS X 10.9 (Mavericks) and also got error when save is..
Is this reported error? How can I solve?Below is my system info.
Adobe Photoshop Version: 13.0.5 (13.0.5 20130521.r.44 2013/05/21:21:00:00) x64
Operating System: Mac OS 10.9.0
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
[code]...
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May 19, 2012
I was working on Adobe Photoshop CS5 on my 64bit Windows 7 when I got the following message:
Adobe Photoshop CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if the solution is available.
How do a save the file before the program needs to close? Can I just close the Windows pop-up displaying the error, or will that also close the program?
I have not saved the file in a while and I don't want to lose all the work I have done.
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Jan 25, 2013
Everything was peachy until yesterday evening – now (morning after) I started my computer, and suddenly 'Save for web' doesn't work anymore. When choosing 'Save for web' in the menu, the 'Save for web' window opens just fine, but no matter which settings I choose or change, as soon as I click the save-button, I get the following error: 'Could not complete this operation. An unknown operating system error has occured.'
I have not changed any settings since yesterday, I did not update either Photoshop or the system, and I tried restarting both Photoshop and the computer several times – no effect. I deleted Photoshops prefs, again no effect.
I'm on a MacPro, 10.8.2, with Photoshop Extended 13.0.4 (as part of CS6 Premium), x64..I also have CS4, CS5 and CS 5.5 on this machine, and just tested Photoshop 5.1 (12.1), and here 'Save for web' works just fine.
I have a lot of work to do (involving 'Save for web'), and I can do that in an older version of Photoshop, but I shouldn't have to fall back on that, after having payed for and installed CS6.
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Jun 2, 2012
I'm getting the following message when saving in Photoshop CS6 Extended:
"Could not save "G:...\_0008_DSCF7826.RAF.tif" because the file is already in use or was left open by another application."
The issue NEVER occurs if Bridge CS6 is not running.
The problem occurs intermittently when saving individual files, and nearly every time I try to run a batch operation on multiple files when Bridge is running.
Since a huge part of my work involves batch processing files, I spent some time trying to narrow down the cause. I did 10 Batch processing test runs on twelve 100MB files. My batch process used the "save and close" option in the Batch dialog. I think the issue involves Bridge because:
The issue DID NOT occur (in 10 test runs Batch processing twelve 100 MB images with the "Save and close" option checked):
If the Batch action was run through the Photoshop menu with Bridge turned off.If the Batch action was run through the Photoshop menu with Bridge running & Bridge's Performance and Handling settings for Thumbnails set to "Do Not Process Files larger Than zero MB."
The issue ALWAYS occurs:
At some point when a Batch Action involving a "Save and Close" command is run through the Bridge Menu. My Batch processing generally involves 12 files. Usually, one or two files process, save and close properly before the error message appears. I've reset the preferences for both Photoshop and Bridge several times with no results. I'm running 64-Bit Windows 7 and 64-bit Photoshop CS6 Extended.
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May 27, 2013
I'm trying to save a PSD to PDF however each time an error message comes up- something about a program error- I have tried closing and restarting Photoshop - converting the color destination in the PDF dialogue box but don't seem to be making headway.
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Apr 4, 2013
I am using photoshop CS6 (cloud) on Mac (10.7.5) and when I use the Save For Web > save, i got the following popup :
---- Adobe Save For Web Error ----
Could not complete this operation. An unknown operating system error has occurred.
I have been using CS6 for months and it worked fine yesterday before shutting done. Today morning at startup it was not working anymore.
I have tried to uninstalled and reinstalled photoshop, clear my presets, shut down/started up, repair disk, repair permissions,... without succes.
The save for web function still works in CS5.
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Mar 21, 2013
I just downloaded Photoshop CS6 and I made a GIF and saved it then realized it was to big so I saved it again with the Colors as 128 instead of 256 and got a "Could not complete this operation. An unknown error has occured." now I can't Save For Web at all. I deleted the save for web preferences and I'm still getting the same error. I'm using Windows 7 Starter btw
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Apr 25, 2013
Currently using Photoshop CS3 on Snowleopard 10.6.3. Hard drive failed and after new Hard drive installed I migrated files from a backup clone only thing is Photoshop won't save any files I get error message: "Could not build a preview because of a problem with Quicktime." Already tried uninstalling and reinstalling Photoshop and also downloaded and installed new Quicktime player as well as wiping clean the hard drive and reinstalling OSX Snowleopard. Also, I can use "save for web" to save images, that still works but I am a print designer so need to save images higher resolution.
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May 31, 2008
i have a core2duo, xp sp3 running 8GB of ram
3.5GB as my main memory, 4.5GB as my virtual memory.
setup by Gavotte Ramdisk.
and my photoshop cs3 scratch disk is set to a 500GB drive with more 300GB of free space. and i let photoshop cs3 uses upto 100% of the memory (1707MB) and i'm pretty sure i've read all the memory optimization for photoshop cs3 that i could find on the web...
yet i still get this error when trying to save an image using save for web.
my image dimension is 2560x1600 72dpi and saving using jpg high quality 60 settings, the image size is showing 702K. but once i click on save, this msg shows up...
Adobe Save For Web Error
Could not write the file, there is not enough scratch memory available.
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Jul 21, 2009
Running Photoshop CS3 under Windows Vista I could not save as PDF due to a "program error" (whatever that is).Looked in C:UsersadminAppDataRoamingAdobeAdobe Photoshop CS3Adobe Photoshop CS3 SettingsFile PSErrorLog.txt contained the message:2009:07:21 15:31:54 : ....sourcesPDFUtilities.cpp : 2240 : REQUIRE failedSolution:Close PhotoshopRename Adobe Photoshop CS3 Prefs.psp to Adobe Photoshop CS3 Prefs-old.pspRestart Photoshop
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Mar 4, 2007
What im doing is trying to create animations. There is a main psd file that I work on, and then I move the objects slightly and save it as a jpg.
But what happens is after 3-5 saves it starts saying "Could not save a copy as 'C:...
ame.jpg' because the file is already in use or was left open" even though it's not. And then the jpg I was trying to save shows up with the correct name, but its not useable and displays 0 bytes.
I dont get it because it usually works the first few times, and then I get that message. Whats going on? How do I not get this problem?
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May 31, 2009
I have just started receiveing an error message when I go to preview a page in a browser. I am using Vista and have Photoshop CS4. The error message reads "Could not complete operationg. A file by that name already exists" (see below). Does anyone have a solution?
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Feb 22, 2008
Just ran the CS3 patch and now files are not saving. Getting a "Program Error" when attempting to Save file. Any workarounds? Would like to Save what I have been working on, including layers and masks.
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Jul 12, 2012
I just upgraded from CS5 to CS6 and for the most part love it. I have run into a very serious problem when it comes to saving. I am on Mac 10.6.8 and have a server that I save all my files too. In CS6 anytime I try to save something to the server's HDD I get the error below,
"Could not save as “avi_horizontal_logo.jpg” because the file name was not valid"
Now, the file name is valid, obviously. I can load the file into cs6 but whenever I try to save over or as a copy I get this error. I still have CS5 installed and have gone back and verified that I can save files to my server via CS5 since coming across the error in CS6. Additionally I have no problems saving to my server via Illustrator or In design
This issue is not occurring on one version on only one workstation either. I have both Design Premium (on 2 computers) and Design Standard (on 1) and all three are replicating this issue but the issue is non-existent in CS5.
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