Illustrator :: How To Revert To Previous Version Of Any Creative Cloud Application
Feb 5, 2014
All those users who have burned their fingers by the latest update to Illustrator 17.1, especially with respect to how the Reshape functionality works or how the Pencil tool behaves, there is a solution. After some digging around, I came across this page: [URL]
In short, follow these steps:
1) Uninstall the application from your computer using the application’s uninstaller. If you are not aware of their location, uninstallers reside in the same folder as your application.
2) From the Creative Cloud desktop application, begin to install any Creative Cloud application by clicking the “Install” button.
3) As soon as the application indicates it is “Updating”, click the “X” to cancel the process.
4) This leaves applications at the same version when Creative Cloud was first launched.
5) Go to the product updates site [URL] and then install the version of the application that suits your needs.
Let's get back to our jobs with 17.0 for now till the time Adobe fixes the mess they created with some thoughtful update in the future!
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Dec 30, 2013
I have an iMac running OSX. Cannot get application to launch after loaded from Creative Cloud. Status shows my application is "up to date" and it will take me to the tutorials page, but will not launch.
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Oct 31, 2013
Creative Cloud desktop application won't connect to the internet although I have a very fast conection and a strong signal.
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Dec 26, 2012
What is Adobe doing? MAC and PC..First they launch updates that disable 3D in Ps CS6 EXT and now I'm getting these alerts on other CC apps as well (Ai and Id) to register and buy? I don't have a trial version.
I have been paying FULL price for a registered Creative Cloud subscription as listed in "My subscriptions & services".
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Mar 26, 2013
I just recently (yesterday) became a member of the creative cloud. Now I am aware that my subscription (full individual subscription) allows me to use Photoshop CS6 Extended.
I previously had Photoshop CS6 Standard installed (my suspicion why it's not working properly) removed it and downloaded Photoshop via Application Manager, but it's still not the Extended version.
Also is there a way to keep the downloads because I'm constantly using photoshop at work (one of my main tools) and having to uninstalling and re downloading (which seems to take forever) is not the best solution.
OS: Windows 7 Home Premium 64bit
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Dec 12, 2013
I have been working on a project and illustrator and accidentally reverted the file. Is there any possible way to recover the previous file or undo the revert command?
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May 13, 2013
I cannot save my previous files created on a student version to an upgraded 2014 version. I tried changing the save as path in the options menu, but no luck. I am able to open the file in the upgraded version but it states that it will open as a student version. Also I cannot copy and paste anything from the student version to the upgraded one. Not sure why.
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Aug 29, 2013
we recently upgraded our creative cloud software from V6 to CC, since doing this our printer has refused to print grey scales. We have had an engineer in and he say the printer / copier is fine, and ran a number of grey scale tests to prove it.
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Jan 20, 2014
I've tried a couple of times (uninstall, reinstall both CC Illustrator and Creative Cloud.) without any success. It downloads only the 17.0.0 version and shows my app up to date. I even tried to download it from the CC website with the same result.
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May 29, 2013
Creative Cloud AI has crashed 10 times today. When I try to save changes to a file, it crashes. When I tried to create a new document and save changes it crashes. When I try to open swatches from the swatch library it crashes. I've used CC for 9 months and it has worked great. Today not so much.
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Jun 16, 2013
when will illustrator cc be available to existing member of creative cloud?
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Jun 12, 2012
Today when I opened a file I worked on for hours last night, an error message with a lot of unreadable characters showed up. I relaunched it and redid the work. Then I went to save, and it crashed with the same error message.
Then it asked me to sign in, saying I was using a trial version, even though I was signed in and had been using it. So I sign in again, make the changes again, save, and it crashes again. When I open the file, the layers have been altered so that everything is now on one layer.
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Apr 7, 2013
I have been using Illustrator 6 for about a week now and am being driven mad by the new paint bucket. Is there any way that I might revert to the old version of paint bucket? It was alot easier to use.
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Sep 15, 2013
Ever since starting to use the illustrator provided as part of the creative cloud, I can not produce anything with clear text. Why? It looks blurry on the art board and looks blurry in the final document.
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Sep 18, 2013
Illustrator CC keeps crashing every time I try to save a file. My Creative Cloud is up to date, and I have a brand new iMac with 8GB Ram and the latest operating system. The average file size I've been working with is around 4MB, so not very big. I also make sure that I have as few programs opened as possible while I'm working in AI.
I've been talking to Apple Care every week, and even went back to the store to change my computer for a new one, but am still having problems.
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Sep 5, 2012
I updated CS4 (student version) to CS5.5 commercial version. The brushes, patterns, shapes and styles I had installed in the CS4 Photoshop version were not loaded into the new version. I no longer have the original files of these assets (or customizations).
How can I load these in the updated version?
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Jun 26, 2013
Is it still possible to get CS6 without Creative Cloud? I have CS4 and was going to upgrade to CS6, but then it changed to a subscription basis. As a nonprofessional, passionate hobbyist who gets no income from his photography I can't afford to pay the monthly costs of CS6 Creative Cloud. Or will I have to switch a competing photo program, which admittedly won't be as good?
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Jul 21, 2013
I have purchased Adobe Photoshop CS6, singe app. I have the Creative Cloud Installer on my desktop, but I can't figure out how to start using CS6
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Jun 18, 2013
When I try to download Creative Cloud it just says the download failed, even though I have a valid Adobe-ID. I have a MacBook Air.
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May 2, 2013
Where do I find the creative cloud connection APP that puts the folder on my desktop that sync's up to the cloud?
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Oct 16, 2013
Due to security reasons, I tried to enter my Photoshop CC through creative cloud and it prompt me to change my Password. Unfortunately since changed carriers from ATT to Comcast, my ATT email no longer exists therefore, when they sent the instructions to make the change I just couldn't retrieve it.
I always get the infamous phrase that another group responsible for the change will get in touch with in the next 24 to 48 hours. Well... it's been two weeks now.
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Aug 4, 2013
Would this processor be sufficient?
3rd generation Intel® Core™ i7-3610QM Processor 2.3GHz 6MB L3 Cache 16GB DDR3 System Memory (2 Dimm)
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Nov 22, 2013
I'm already subscribed to CC for CS6, but can't get Extended to use the 3D aspect.
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Aug 29, 2013
it sais creative cloud desktop is currently running
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Sep 7, 2013
I attended Photoshop World 2013 in Las Vegas. All attendees were given a free year of the Creative Cloud. I installed it on my laptop and am trying to install it on my desktop computer. I was told that I could have it on two computers.
The first time I tried to download it I got a message that stated that an administrator would have to do something. What do I do?
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Jul 12, 2013
I'm trying to install Photoshop on to my imac 2.8 GHz Intel Core 2 Duo running Mountain Lion (10.8.4) from Creative Cloud but get a message 'You are running an operating system that Photoshop no longer supports. Refer to the system requirements below for a full list of supported platforms.'
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Sep 30, 2013
When I try to use any software I am getting message that I am not logged ino my CC cloud account. When I try I keep on getting the message that there is a server error and I should try again later.
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Feb 13, 2013
Can I use my Photoshop plugins, such as Portraiture or Retouch Me, in Creative Cloud?
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Apr 10, 2013
I can't get the 3D tab to appear in the Panel - how do I do this?
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Nov 30, 2013
I read it might be the Creative Cloud app language - I use Hungarian but tried to change it to English, no improvement.
I also read it might be system requirements - here's what I have, should be O.K.:
OS: Windows 8.1 64-bit, fully patchedCPU: Intel Core 2 Quad Q9300RAM: 8 GBDisk: 120 GB free on system diskGPU: ATI Radeon HD 3600, DirectX 11
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Dec 20, 2013
no matter what i try, Creative Cloud pops up and has the list of apps but lightroom 5 is nowhere to be found. i just bought Photoshop CC, and Lightroom 5. I had the trail for photoshop cc, and i believe i have the full version of it now. but light room 5 isn't even listed as an app.
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