Premiere Pro :: Cannot Get Application To Launch After Loaded From Creative Cloud
Dec 30, 2013
I have an iMac running OSX. Cannot get application to launch after loaded from Creative Cloud. Status shows my application is "up to date" and it will take me to the tutorials page, but will not launch.
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Oct 31, 2013
Creative Cloud desktop application won't connect to the internet although I have a very fast conection and a strong signal.
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Feb 5, 2014
All those users who have burned their fingers by the latest update to Illustrator 17.1, especially with respect to how the Reshape functionality works or how the Pencil tool behaves, there is a solution. After some digging around, I came across this page: [URL]
In short, follow these steps:
1) Uninstall the application from your computer using the application’s uninstaller. If you are not aware of their location, uninstallers reside in the same folder as your application.
2) From the Creative Cloud desktop application, begin to install any Creative Cloud application by clicking the “Install” button.
3) As soon as the application indicates it is “Updating”, click the “X” to cancel the process.
4) This leaves applications at the same version when Creative Cloud was first launched.
5) Go to the product updates site [URL] and then install the version of the application that suits your needs.
Let's get back to our jobs with 17.0 for now till the time Adobe fixes the mess they created with some thoughtful update in the future!
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Feb 23, 2014
Until a short while ago I had both Premiere Pro and also Encore which I used frequently to make DVDs and Blue Ray disks. My computer collapsed and I have built myself a new one. I've logged on to Creative Cloud and downloaded Premiere Pro but Encore does not appear in the Creative Cloud list. I found some instructions which said to click on "More Information" underneath Premiere Pro, but in Creative Cloud apps the only wording under Creative Cloud is "Tutorials". I have hunted everywhere but just can't see anywhere where I can download Encore to my machine.
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Nov 20, 2012
I have used PSD since version 1 and lots have changed, except that there is always a new version around the bend.I just installed PSD 13 and updated it to 13.0.1. on my MacPro 3,1 with 16GB and 4TB. Along the way I received launch errors :
MMX cannot be loaded
Color settings cannot be synched
Multiple Processor can't work with this version of Photoshop
I also received errors when I tried to creat a 3D layer from a shape or text layer or open a readable .obj file as a 3D layer.I updated the nVidia GeForce 8800 GT with the new driver 304.00.05f02 posted 10/2/2012.The first few times restarting with the new drivers, there was no changes. Finally I was able to use the 3D portion of PSD 13.Even though I was able to use the 3D, I still got the error warning on launch of PSD 'that the multiple processors weren't compatible with this version of Photoshop.'
The Adobe site [URL] says that my GPU will work with PSD 13.I am also confused by the technospeak of open_gl and open_cl. Some places refor to the GeForce 8800GT as having both and some dont refer to those terms. I wish things were consistant. If it was found to work with PSD 13 as stated in the above reference are GL & CL active in the card I have?
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Jul 6, 2013
I need to set the default template which is loaded when the AutoCAD application is launched. Is there a way to do this?
E.g. If I open AutoCAD, the template loaded is acad.dwt. But I want to change the default template to acadiso.dwt.
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Jun 26, 2013
Is it still possible to get CS6 without Creative Cloud? I have CS4 and was going to upgrade to CS6, but then it changed to a subscription basis. As a nonprofessional, passionate hobbyist who gets no income from his photography I can't afford to pay the monthly costs of CS6 Creative Cloud. Or will I have to switch a competing photo program, which admittedly won't be as good?
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Aug 29, 2013
we recently upgraded our creative cloud software from V6 to CC, since doing this our printer has refused to print grey scales. We have had an engineer in and he say the printer / copier is fine, and ran a number of grey scale tests to prove it.
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Jul 21, 2013
I have purchased Adobe Photoshop CS6, singe app. I have the Creative Cloud Installer on my desktop, but I can't figure out how to start using CS6
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Jun 18, 2013
When I try to download Creative Cloud it just says the download failed, even though I have a valid Adobe-ID. I have a MacBook Air.
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May 2, 2013
Where do I find the creative cloud connection APP that puts the folder on my desktop that sync's up to the cloud?
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Oct 16, 2013
Due to security reasons, I tried to enter my Photoshop CC through creative cloud and it prompt me to change my Password. Unfortunately since changed carriers from ATT to Comcast, my ATT email no longer exists therefore, when they sent the instructions to make the change I just couldn't retrieve it.
I always get the infamous phrase that another group responsible for the change will get in touch with in the next 24 to 48 hours. Well... it's been two weeks now.
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Aug 4, 2013
Would this processor be sufficient?
3rd generation Intel® Core™ i7-3610QM Processor 2.3GHz 6MB L3 Cache 16GB DDR3 System Memory (2 Dimm)
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Nov 22, 2013
I'm already subscribed to CC for CS6, but can't get Extended to use the 3D aspect.
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Aug 29, 2013
it sais creative cloud desktop is currently running
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Sep 7, 2013
I attended Photoshop World 2013 in Las Vegas. All attendees were given a free year of the Creative Cloud. I installed it on my laptop and am trying to install it on my desktop computer. I was told that I could have it on two computers.
The first time I tried to download it I got a message that stated that an administrator would have to do something. What do I do?
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Jul 12, 2013
I'm trying to install Photoshop on to my imac 2.8 GHz Intel Core 2 Duo running Mountain Lion (10.8.4) from Creative Cloud but get a message 'You are running an operating system that Photoshop no longer supports. Refer to the system requirements below for a full list of supported platforms.'
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Sep 30, 2013
When I try to use any software I am getting message that I am not logged ino my CC cloud account. When I try I keep on getting the message that there is a server error and I should try again later.
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Feb 13, 2013
Can I use my Photoshop plugins, such as Portraiture or Retouch Me, in Creative Cloud?
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Apr 10, 2013
I can't get the 3D tab to appear in the Panel - how do I do this?
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Jan 20, 2014
I've tried a couple of times (uninstall, reinstall both CC Illustrator and Creative Cloud.) without any success. It downloads only the 17.0.0 version and shows my app up to date. I even tried to download it from the CC website with the same result.
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May 29, 2013
Creative Cloud AI has crashed 10 times today. When I try to save changes to a file, it crashes. When I tried to create a new document and save changes it crashes. When I try to open swatches from the swatch library it crashes. I've used CC for 9 months and it has worked great. Today not so much.
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Nov 30, 2013
I read it might be the Creative Cloud app language - I use Hungarian but tried to change it to English, no improvement.
I also read it might be system requirements - here's what I have, should be O.K.:
OS: Windows 8.1 64-bit, fully patchedCPU: Intel Core 2 Quad Q9300RAM: 8 GBDisk: 120 GB free on system diskGPU: ATI Radeon HD 3600, DirectX 11
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Dec 20, 2013
no matter what i try, Creative Cloud pops up and has the list of apps but lightroom 5 is nowhere to be found. i just bought Photoshop CC, and Lightroom 5. I had the trail for photoshop cc, and i believe i have the full version of it now. but light room 5 isn't even listed as an app.
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Jul 5, 2013
I'm tying to see if the 3D features in Photoshop Creative Cloud do what I want to do but they are not enabled. Below is my computer specs. It has 2GB on the GPU so it should work.
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Mac OS 10.8.4
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3400 MHz
[code]....
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Apr 27, 2013
Why does Adobe update the Creative Cloud and not to software I purchased to the same level?
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Jun 21, 2013
Notice on Adobe site indicates that update 13.0.5 is available for Photoshop cs6 Extended--non Cloud version. However when in the program itself using the update didn't show any updates for Photoshop CS6 only Illustrator cs6. And this update on the Adobe download site only appears to be available for the mac and not the pc.
So where is this update and what is the Adobe play to keep CS6 Suite of non-cloud products up-to-date.
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May 8, 2013
I have been a PS user since 2006 and while I'm not a professional artist I am a very keen photographer. Additionally, I can still pull out and the first year trial is relatively affordable for a CS6 user.
My question is this:
Once I signed up I reloaded CS6 from the CC product options. I then checked for updates and it reloaded some updates. So how do I know I have the CC version? The System Info states that I have Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64.
The reason I ask is that I saw an interesting blog item on syncing settings with the CC Cloud. When I checked my CS6 menu, I did not have the Sync option. I am thinking that this may not be the correct way to update my in-place installed version of CS6 to the more current version of CC CS6.
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Jun 8, 2012
Photoshop will not open in a Creative Cloud trial, although Indesign & other programs are fine, says I need an internet connection or the clock is set wrong?
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Sep 9, 2013
Can I buy and download Photoshop without subscribing to Creative Cloud? I just want to by Photoshop and not have a monthly subscription to something.
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Jun 20, 2013
I'm using my desktop to try to Download Creative Cloud for the first time and I get the following:
Creative Cloud is a desktop app so you'll want to download it from your computer.
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