Illustrator :: Can't Center Printed Artwork On A6 Cardstock

Jun 4, 2013

I've been spending way too much time unsuccessfully trying to figure this out.. I'm working in Illustrator CS6, printing some artwork on A6 cardstock and it will not center, even though it is centered on the artboard and in the media preview in the print panel. I would customize the media size, but the custom command in the dropdown list in the print panel is not available (it is grayed out). I tried customizing the media size in Page Setup and that didn't work (the printer spits out blank cards). I've tried using the A6 preset size in both the Print Panel and in Page Setup, and the artwork is still offset, or worse. I've tried printer defined settings, no luck.
 
The main question is how to center that artwork? Also, how can I access that custom media size command?
 
I'm using 2 different epson printers with the same result.
 
The artwork centers nicely on letter-size paper.

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