Illustrator :: CS4 Won't Open Any Files Since Installing CS6
Jul 23, 2012
Every since I installed CS6, whenever I try to open files in Illustrator (all files, not just the new downsaved from CS6 files), the program goes into "Not Responding" and I can't do anything until I crash out. It also will not let me create new files.
I've tried deleting my Adobe Illustrator CS4 Settings folder as I saw suggested in another discussion, but it did not work.
Since my CS6 trial is ending soon and I'm not sure about upgrading yet, I really need my CS4 to be functional.
I'm running WIndows Vista 64 bit. Never had any problems with Illustrator before this.
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Feb 13, 2013
I'm on Windows 7, and need to be able to open .eps files with Illustrator CS3. Since installing CS6 yesterday I'm no longer able to associate EPS files with Illustrator CS3. When I right click an eps and go to "open with", only Illustrator CS6 is listed. When I "choose default program", only Illustrator CS6 is listed. If I "browse" and manually select the Illustrator CS3 executable, it still defaults to CS6. Using the same process with .ai files works fine, there is no issue. However these .eps files are not behaving like .ai files.
Also, attempting to set the default program through the "set associations" control panel doesn't work, after selecting the Illustator CS3 executable it still shows up as CS6.
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Oct 23, 2013
After installing Mavericks, I can no longer link files in illustrator CC as the finder window closes by itself after one second or if I click on anything. It was happening with save as also, but that seems to have rectified itself by reinstalling the program.
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Sep 26, 2013
Cannot open .AI files, I have run all the updates but still having to use Fireworks to open AI files.
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Mar 1, 2013
I'm working with both Photoshop and Illustrator CS6 on a mac. I'm creating a graphic. The background is a (cartoonish) mouth and I finished it a couple of days ago. (It's an Illustrator file.) I've been working on the letters to go inside of the mouth, (Once I'm finished it'll look as though they're being crushed.) I scanned and edited small wooden letters in Photoshop, and now I would like to work with them with the background in Illustrator. I understand how to open a Photoshop file in Illustrator, but I don't want to open the document as a separate Illustrator file. Is there a way to open a file from Photoshop as a second layer?
Some of the letters repeat as well. Will I have to create two files for this, or can I open the same file twice?
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Oct 27, 2013
I am running illustrator CS6 16.0.4 on an iMac (new). I get the following error when trying to open some EPS files "can't open this illustrator file. the file was generated with a newer version of illustrator and cannot be opened. resave in a format compatible with your version of illustrator". As far as I can see I am running the latest version of illustrator and have updated everything that is available. I am having to get the files resaved in older versions to open
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Mar 5, 2012
Everything is working fine with opening .psd files in photoshop. Everything was fine a few days ago opening .ai files with Illustrator. Now I can't open any .ai files most of the time. My computer will start up Illustrator but no file will load. Occasionally, the files I tried to open will all open and load at once after a reboot. But after the reboot, the files will not open again. I uninstalled Illustrator and reinstalled, however, this has not fixed the problem. I'm also having trouble exiting out of Illustrator, it won't let me close the program at times. I'm using a Macbook Pro with the Lion OS.
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Sep 22, 2013
I can`t open files in Ai CS5.1 . This problem has appeared the last week, I have been using this program every week for the last two years. The message I get is: The file was generated by a newer version of Illustrator. I have tried to download CS6, but the message I get is: You don`t need this update. So what can I do to make this work??
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Dec 29, 2012
I've tried everything I can think of, I've reinstalled twice, deleted preferences, removed problematic fonts, installed patches, restarted my computer 3 times... and it just worked yesterday morning. Illustrator will open up fine, but if I try to open anything it freezes up, whether I drag it over the icon, double click, file/open... whichever. I can create a new document, but it freezes if I save it. I know there are a ton of different problems it could potentially be, but I don't know what else you'd need to know to figure out what.. have work to get done for a huge trade show that is fastly approaching. Using CS6 16.0.3 on a 10.6.8 iMac
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Jul 26, 2013
Can Illustrator CS4 open files created in CS6? or can CS6 files be converted to be opened in CS4? like CS6 InDesign can be saved in IDML files to be opened in previous versions. Or if there is any other work around ways, like save CS6 files in PDFs/eps/... so the files can be opened in CS4 and work from there.
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Oct 3, 2013
I have Illustrator CS6 (version 16.0.4). If I open a file in Illustrator, and then close all files, leaving the application open, I can not open any other files without first quitting the program. I can open files fine when Illustrator isn't already open
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Jan 15, 2014
how do you open Illustrator CS6 files in CS5
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Jul 22, 2013
One of our users is unable to open some PDF files in her ver of illustrator.Her version is 15.0.2 using Windows 7 64bit.She can open the PDF in reader but when she tries to opens it in Illustrator she gets error "file not found" this is the same if she right clicks open with illustrator or double clicks, and also if she tries to open from within Illustrator.The file was created using illustrator for MAC and they can open the file OK, they also tried to save the file as an AI and she still cannot open it
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Oct 15, 2013
I have a client who is trying to open files from FTP in a Windows Explorer window. When she tries to open the file, she receives the message that "The file is in an unknown format." If she downloads the file, however, it opens fine, so it's not an issue of file corruption. Is there any way to resolve this so she can open files directly from the FTP window? I know donwloading doesn't sound like a huge deal, but we're trying to make this process as streamlined as possible.
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Nov 19, 2012
My Windows 7 has updates. When it does this, Photoshop will not run. I have reverted the PC back before the update and Photoshop runs fine. The only thing is that the PC will update itself unless I turn the automatic updates off. Photoshop CS2, running on Windows' 7 Home Deluxe edition.
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Sep 6, 2010
I use Lightroom 1.4 and want to upgrade to 3.2. After installing the software I can't open the application (message: the application Lightroom has suddenly stopped...). I tried to remove old prefs, old application, other Adobe prefs and finally all Adobe software but Lightroom refuses to start up. I tried to create another user and for the new user the thing is working. I really really hope to find a way to get it running on my old user-account because of a lot of other software, server-connections etc etc. I am working on Mac OS 10.5.8.
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Apr 30, 2013
Why can't I open DWG files in Adobe Illustrator CS6? I recently upgraded to Mac OS X Mountain Lion & got a new Mac Pro. Then I signed up for the Creative Cloud. Now I cannot open any DWG files in Illustrator. Why?
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Dec 4, 2013
I would like to be able to save all open Illustrator files at once.
For example: I am working on a series or collection of designs. Each design has multiple artboards in it that make the files rather large. I am making minute changes to each one that require grunt work. I would like to be able to open 10-20 files at a time, copy and paste the chagnes i need, hit Save All and walk away. So is there a way: a command, a script, something that does this?
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Nov 22, 2013
Is there a way or a script to save all open files in Adobe Illustrator?
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Feb 24, 2013
I've used Illustrator for several years and it did it until..CS6... and now it notifies me that it is an unknown format... in both the Finder and Bridge. In Bridge I've set FH11 filetype preferences to CS6 and in the Findera FH11 file was selected and in teh Information Panel, Illustrator 6 was chosen as well as 'Open with...Change All'
I have plenty of Freehand files that I convert on as needed and I don't want to install CS5 just for that purpose.
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Jan 4, 2014
I am running OS 10.6.8 on MacBook Pro (traveling). Use Suitcase Font Management. Saved 1.5 Mb file and closed it. When I go to File-->Open Recent, or File-->Open and select the file to reopen, it does not open. When I double-click on the file, it also does not open. If I quit Illustrator CC and relaunch it, I can then open that same file using any of the aforementioned methods. Is this something I can fix or is it a 10.6.8 glitch? I can live with it if I have to, but it is inconvenient. T
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Aug 29, 2012
I frequently use dwg files in Adobe Illustrator, so I set dwg files default program to Illustrator CS5.
We recently upgraded to CS6 and when I opened it, it didn’t update the default program. I tried using the “open with” menu. Illustrator CS6 doesn’t show as one of the options, so I browsed for it, selected it, clicked ok. The dialog box closed, but CS6 wasn’t added to the menu. I received the same results using “Associate a file type with a program” in the Control panel.
How to make Illustrator my default program for dwg files?
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Jun 18, 2013
You used to be able to open Freehand 8 files in Illustrator CS4 by changing their extension to .eps, but that trick appears to no longer work with CS6. Any trick with CS6 to get them to open?
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Mar 21, 2013
I have a user using Windows 7 Pro 64-bit having issues with Adobe Illustrator CS5.5. When the user attempts to open .ai files stored on her local machine, the files will not open if Illustrator is launched. It will show an hour glass briefly as it is about to open, and then nothing happens. If she closes Illustrator and tries to reopen the same file, it will launch Adobe Illustrator and the file will open. She can also open files through illustrator. It just wont open .ai files when illustrator is already launched. This is happening when she is running illustrator as an adminitrator, and as well as when she is not an adminitrator.
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Sep 5, 2013
After having updated to Illustrator CC I can no longer open illustrator files or rather, some files open and others do not. I get the following error:
How can I fix this error so that I can open Illustrator CC files in Fireworks CS6?
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Mar 3, 2014
Illustrator will not open my files. new or old.
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Nov 23, 2013
unable to open application after installing.
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Dec 29, 2011
Downloaded LR 3.6 yesterday. Installed. (To upgrade from LR 3.5). It damaged all USB drivers on my PC (XP Pro 32 bit). Still working with Dell tech support to resolve. Now installed LR 3.5 will not open. After system restore to day before yesterday, message that "Adobe AIR is damaged". What is AIR? How do I get LR back up & running right?
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Nov 4, 2013
In Illustrator CC, I could open dwg or dxf files, but layers are merged(I tried all option when I saved in AutoCAD). In Illustrator CS6 I could open the files keeping layers. So I thought there is the way I can open the files in CC.
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Sep 17, 2013
I have a serious problem with Illustrator CC. The layers and colours palettes are empty when I open files. I have had to revert to version CS6 which works fine.
Mac Pro 1,1 2 x 3 GHz Dual Core Intel Xeon OS 10.7.5
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Mar 15, 2013
there has been some talk lately about the Illustrator window not being Maximized when opening Ai files via double-clicking...I don't think this happens on macs though, but if it does, hope this fixes it too.URL....
Please MAXIMIZE the window manually before running the script.
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