After Effects :: CS6 Crashing When Scrubbing MXF Footage
Feb 10, 2013
I am using native .mxf - MPEG-2 HD footage shot with a Canon XF300, and nearly every time I place it in the timeline or or viewer and scrub AE freezes and crashes. Non mxf footage doesn't cause AE to crash.I am running a newly built Windows 7 64bit system
Dual Xeon 2687's
EVGA Classified SRX motherboard
96 GB RAM
3 SSD (operating system and applications on one, scratch and cache on others)
GeForce GTX580 3GB
internal 10K raptor drive (footage)
External OWC 4TB Qx2 RAID 5 / 0 (switched configurations in an attempt to resolve issue) (footage) - connected eSATA / USB2.0
I have adjusted the preview resolution settings, the preferences, the location of scratch disks, changed the location and connectivity of media hard disk, I have attempted older drivers, and ive switched video cards - I previously was using Quadro4000. I have reinstalled the Adobe Suite, and just yesterday did a complete reinstallation of the OS. And that hasn't seemed to solved the issue.
In the Windows event log, the error reads: Faulting application path: C:Program FilesAdobeAfter Effects CS6Support FilesAfterFX.exe.Faulting module path: C:Program FilesAdobeAdobe After Effects CS6Support Filesmc_dec_mp2v.dll
I am new to .mxf and I have only been using this footage format for a few months, however the crashing issue did not occur until about a month ago. Im not using proxies I believe it was around the time when I applied the latest AE update. I cant say with confidence it was the update because I also was switching GPU drivers to resolve Premiere Pro crashing. Essentially AE worked when Premiere Pro didn't, and now visa versa.
It always catches and crashes before going into adaptive resolution. Are the hard drives not able to keep up? Footage runs fine in Premiere Pro Hardware seems to check out.
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Jul 22, 2013
i have an issue with ae cs3 , when i import my footage is black solid , i can't preview my footage.my footage is wmv,mp4.
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Feb 14, 2014
I have two compositions, second is a copy of the first. On the second's layers i use other footages with other start points, while the keyframes of the layers should stay there (related to the layer). I have replaced the the second's footages by alt-drag&drop. But i can not set other start points. So how can i shift the footage behind the layer?
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Mar 12, 2014
I am performing some compositing tests using 4K footage (3840x2160, Apple ProRes 422 HQ, from BM Prod. Camera 4K) in AE 5.5. However, when I import the footage, the resolution is listed as being 1364x767. Closer inspection reveals that the footage is truly being treated and displayed at that lower resolution; thousands of pixels are essentially being ignored. When the footage is dropped into a 4K composition, it occupies only a small area at the center of the screen.
Mac OS X 10.9 (my operating system) incorrectly reports the footage resolution in the file properties (in Finder, listed as 1364x766), However, upon opening the file with Quicktime, the footage is displayed correctly and the "inspector" window reports the correct resolution dimensions (3840x2160). So the file is ok; all of the 4K data is there and Quicktime can read/interpret it. Why then can AfterEffects not do the same?
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Apr 15, 2014
Is there a way to have a certain preset of effects activate on any and all footage dragged into the timline? I'm working in a 24FPS 2K timeline with 60FPS 1280p footage. To have it play the way I want I have to drag down the footage, set the scale of the clip from 100% to 150% so it fits the screen. Then set the time playback to 50%. Is there a way to have the time playback and scale change automatically affect every piece of footage dragged into the timeline?
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Mar 9, 2014
Once I have imported my footage how do I rearange them in the project bin. I can't seem to grab a clip and move it into the position in list I want ( similar to arranging clips in PP or FCP )
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Jul 12, 2013
I know how to set a poster frame for a comp (With comp selected, Composition>Set Poster Frame) but how does one set the poster frame for a footage item in the project panel? Obviously that option is grayed out as it is under the composition window. Is there any way to do this? Google has failed me. All my clips start with black video and I just want a way to quickly preview what their actual content is using the poster thumbnail.
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Mar 27, 2013
I have some older footage shot on tape in SD on a green screen. I'm not sure of the process of how the vendor got it from tape to digital, but they told me it was the highest quality footage they had. When I pull it into Ae, it's got alot of crawly artifacts on his suit and hair, as seen here:
Actually the compression that adobe put on the image you can hardly see them in this image, but believe me they are there. What can you do with that? I've tried curves, to crush the blacks a little, and that works, but is there a better solution?
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May 25, 2012
After Effects CS6: Cache and Reload Footage Problem
I am having trouble getting my footage to update in an AE project.
In an existing project, there is an image sequence in a composition. I have saved and closed AE, modified the footage (same dimensions and qty. of frames, only the pixel data changes), and then re-launched AE and opened the project. Though I have changed the footage, the old content still appears. I have done the following:
Edit>Purge>All Memory
Edit>Purge>Image Cache Memory
Edit>Preferences>Media & Disk Cache>Empty Disk Cache[code].....
None of these got the footage to update. I could double-click on the footage in the project bin and scrub the play head and the old footage was still displayed.Finally I had to replace the footage with itself and that resolved the issue.
If this is operator error, lack of understanding the cache functions, or something else. I don't recall this behavior in CS 5.5, so I am guessing this is a change in CS 6.
Win 7 Pro 64bit Service Pack 1
Intel Xeon CPU X5450 @ 3.00 GHz 2.99 GHz
RAM 20 GB
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Sep 6, 2013
AE will not reload footage from AI files that I am using in the project.
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Jan 31, 2013
After selecting "interpreting footage" in after effects after importing my video clip (the clip shows 24.999 fps) i change it to 25fps and it starts working. It took me a while to figure out why my clips werent matching with my seperate audio, there was missing clips. My footages i import are 30 minutes and after i interpret my footage, it gets shortened to 22 minutes. I am using Windows 7 and AE 5.5.
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Apr 19, 2013
I am using a Canon XA10 camcorder, when I upload the footage to my pc the files come in as .mts file format. When I import one of the clips into AE it does not come in at the correct size of 1440 X 1080.
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Apr 17, 2013
I'm missing some source footage, and it can take a *very* long time to do a find file on the server I'm connected to.
Is there any way to see the original path of missing footage? I figure I could do some dectective work backtracking folders if I knew where After Effects is looking for these files.
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Feb 13, 2014
I have some very long movies and want to insert some short parts of it in the timeline.So i open the movie in the footage panel mark in and out point and press ovelay insert to insert this part in the timeline.Next time i open the same movie in the footage panel to mark the next part i want to insert in the timeleine, my timeline playhead jumps to the time where my playhead of the footage panel is in this clip. is it possible to unlink the footage panel and the Timeline?
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Dec 19, 2013
CS6- updated 121813 V-11.03
Pixel Aspect Ratio and ciphering type of footage.
1. Setting up a Comp- Having AE decide on the correct footage being used- Via >Import footage,.(to Folder) then drag it on, or into the 'make comp icon' where AE is supposed to do a 'best guess' for the comp settings. Be it square pix or otherwise. What are the second value in brackets ? See pic
2. Interpolation- When using two diff footage sources- If using two different source footages in a comp. Is this where I should interplolate my footage to match the existing footage and the comp settings (If I have choosen NOT to pre-comp that secondary footage?)
3. Seperating fields- How come footage that a camera manufacturer claims to be shooting in Progressive 30 or 24p is showing up as interlaced in my comp's CP? The manual to the cam says 30p or 24p or 60i The footage was shot at 30p (for sure)
Here is a screen grab of AE's 'best guess' of that footage, showing it with an UPPER field render; indicative of HD Interlaced footage and then in the inerpolate settings - 'kinda confirming it.
Now for the way out- Render:
4. If that is in fact Interlaced and I then want to reduce the size of that 1920 footage to 66% size... Do I need to do anything in particular at this point?
For some reason I am getting an error on my end when trying to export as an AVI and reducing size to 1280
5. Is this from the Field render of interlaced challenge?
I ended up with a couple of errors and then aborted the whole file and re-imported to start over with this error. Which happend again after a redoux
So I sent it over to Prem Pro to export those MTS Files as a movie and noted AGAIN the reference to Interlaced video. "upper and lower" Prem Pro was able to use the same MTS files and export a working movie. (so those files were not corrupt BTW) Yet Note PP's output reference to that footage again as Interlaced would be...
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Jul 11, 2011
I'm trying to understand why adding colour correction, or auto contrast to my some of my clips is causing them to have flicker. It's not a consistent flicker either, but random.
The footage affected is 720p at 29.97fps in a timeline with the same settings. The raw footage appears fine. Once effects are added, the image stutters. I have rendered the preview files and the issue remains the same, likewise when exported.
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Nov 30, 2013
Cartoon filter works fine when in lower qualities but when comp is full quality footage goes black?
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Mar 31, 2013
I recently purchased Video Co-Pilot's plugin for Adobe After Effects, Element 3D, but much to my amiss, it does not work. The first time I tried to open the scene setup, it said, "Element 3D has encountered an unrecoverable error." I closed After Effects, and opened it back in hopes of trying again. But this time, when I apply Element 3D to a solid, it tells me "After Effects has stopped working" and I am forced to close the program.Nothing has changed yet, every time I try to add Element 3D to a solid it crashes After Effects. I updated my graphics driver, re-installed Element 3D, everything I can think of, but to no avail.
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Apr 20, 2013
Is there a reason that After Effects keeps crashing and only getting to a certain render point when pressing "0"? If I split projects into different compositions I don't tend to get the same issues, but it's more pain than it's worth spiting one video into 4 parts.
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May 26, 2011
3D layers work fine but when I cast shadows from 3D layers after effects quickly crashes with an error ... After Effects Error:bad tracked memory ID (23:35).
I have tested very simple projects to determine if it was shadows creating the problem...simply two 3D layers with on casting shadows onto the other and this seems to be the culprit.
I have tried lowering the advanced composition settings for the shadow mapping down to their lowest settings as well to see if that is a solution but even at 250 the project will still crash. I've also tried ENABLING openGL just to see if my video card played nicer in openGL than not...again crash.
Basics of my system are
AMD PhenomII 3.2ghz quad
16 gig Gskill ram
NvidiaGTX285 video card
700watt power supply
gigabyte motherboard...if necessary I can give model number but it escapes me at the moment.
Vista Home Premium 64bit
I am going to check video card drivers next...but they have been recently updated.
I cannot say if this is a new development as for some time with CS5 I was not working with 3D layers but now on recent projects this is occuring. I am also going to try the same project recreated in CS4 and see what happens.
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Aug 24, 2010
I started it up this morning and received the following error message:
After Effects Alert
Last log message was: <4431105056>
<DynamicLink> <5> /Library/Application Support/
Adobe/Common/dynamiclink/CS5/
dynamiclinkmanager.app.
I've tried rebooting several times, repairing permissions, repairing permissions in safe mode, running AE in safe mode, but nothing seems to be fixing it.
My info:
After Effects CS5
Mac Pro 2 x 2.66 Quad-core Intel Xeon
8 GB 1066 MHz DDR3
Running OS 10.6.4
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Jan 29, 2011
Currently I used the < and > keys to scrub through my keyframes when animating. However maya seems to count this as an action, so when I hit undo, maya also goes through all the times I pressed the < and > keys too. Is there a way I can use the shortcut keys < and > to scrub through my timeline keyframes without maya taking this into account whenever I do an undo.
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Jul 5, 2010
I d'l'd the CS5 MC and everything was fine up until yesterday. AE is now crashing at the splash page. The first message is: "After Effects warning: Unable to create font." After hitting "OK", I then get "After Effects can't continue: unexpected failure during startup." I uninstalled and reinstalled AE twice (using the trial and onlt reinstalling AE as everything else is fine) but am still getting the same message. I then tried the CS5 cleanup utility only to have it crash and had to force quit that. I am running an iMac intel dual core. 2.4 g w/ 3 gigs ram.
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Jul 6, 2013
I recently upgraded from CS4 to CS6 in after effects.
CS4 ran smoothly and fine.
However, when I start CS6 i get the typical loading screen, it then tells me that
GPUSniffer.exe has stopped working *I click close the program* Another window comes up After Effects error: Crash in progress. Last logged message was: "<2076><GPUManager><2>Sniffer Result Code: 1
Then it closes everything. I read online this can happen with multiple moniters. My main screen is connected via SVGA to my graphics card, however my second (and smaller screen) is connected to the mobo and runs on VGA.
My graphics card is fully updated as is most of my other drivers.
I can take out the moniter and then AE boots fine, but I don't want to do this everytime just for AE.
My only solution to this is leaving the error message there and waiting for AE to load, or clicking close and having everything crash.
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Feb 4, 2014
The last one wasnt so drastic, because it was only 1 file. I rendered the .mxf file as a quicktime in media encoder, and the problem was gone. But now I have another project that must be reworked, and it is a long edit with just .mxf files.
the error is:
After effects error: Error (4) reading frame from file "D:PROJECT DATAunternehmen aus der regionfilmsOptikGeistRawCONTENTSVIDEO0055B.MXF".
The material is from a P2 card. Every time I move the time indicator in a sequence, it hangs for 30 seconds, and I get the error message again.
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Nov 29, 2012
When i scrub playback control in the cfx , it's slower compare to if i scrub the same thing (same viewport layout) inside the timing editor timeline. In timing editor the scrubbing response is a lot smoother even when we're looking at the same objects on the viewer. The playback control need to be fixed.
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Nov 26, 2013
I am creating an RGB 8-bit image, and every time I select the Lighting Effects filter it starts to load then crashes Photoshop CC.
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May 15, 2013
This is the second time I have reinstalled AI CS6 as last resort. It will freeze up Illustrator every time that I apply an effect like a drop-shadow, etc. 2011 MacBook Pro i7 on OS X Mountain LionCreative Cloud CS6Other tools work fineI have a couple plug-ins from Astute Graphics - however, I had the problems occur previous to the plug-ins.. I have tried restarting, using only AI and no other programs, etc.. When I reinstalled last time the probelm went away for about 4 weeks.
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Feb 8, 2013
I've been trying to get my Steinberg (Yamaha) ur-28m external USB audio interface/soundcard to work with After Effects CS6 for a week now. The problem is that everytime I change the audio input in the AE preferences to the Steinberg asio drivers AE freezes for a few seconds and then crashes. Same thing happens in Premiere btw.
I've tried everything possible:
- updated Steinberg drivers to newest version
- updated AE to latest version
- trashed preferences
- totally removed and installed master collection again
- formatted hd and Reinstalled windows 7 and installed Master collection again.
- tried all possibles buffer rates
Problem still there... I looked into the events log and it mentions ntdll.dll and makes afterfx.exe crash. Bottom line is I can't work with sound now, which is really frustrating. In other programs (non Adobe) these drivers are rock solid. Apparantly After effects (and in my case premiere also) doesn't like Steinberg. I saw this other thread about Steinberg in After Effects: [URL] Doesn't look like it's been solved.
Main specs of my pc:
Intel i7-2600
16GB ram Corsair
Nvidia gtx 560 ti
Gigabyte Z68P-DS3 motherboard
Seagate 1TB (7200rpm)
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Jun 28, 2013
I have read several other threads on this issue where the control overlays are missing when you go to Filter>Render>Lighting Effects. The "answer" from Adobe always seems to be, "updated your video card drivers."
I have a ATI Mobility Radeon™ HD 560v for my Dell laptop running Windows 7 64bit. I have checked both through Dell and the ATI page and I have the latest drivers but Lighting Effects don't work properly. So now what?
I tried messing with the Preferences for Performance based on other posts. No luck. When I go to View>Extras>Show All I do then see the controls, however, the program freezes then crashes every time.
do I have to go back to CS4 to do all my lighting effects?
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Apr 14, 2013
I have a Sony camera wich can record 1920x1080 50p.It's the absolute best quality that camera can capture. The raw footage looks marvelous. After open in Videostudio X6 it plays ok but the final disc blu-ray or avchd even on dvd format the footage looks juddery especially on pans and moving subjects.
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