Photoshop :: Upgrade To CS6 But Keep Getting Error?
Aug 23, 2012
My PC currently runs Photoshop CS3 Extended which I purchased boxed and unopened via the web several years ago. I am trying to upgrade to CS6 but keep getting the error that "The serial number is not for a qualifying product".
I have chosen Adobe Photoshop CS3 Extended from the product list and have typed in the SN shown on the CS3 packaging but keep getting the error.
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Jun 6, 2013
I have attempted the latest update for Photo Shop CS6 twice using the Adobe Application Manager and twice it has failed with the error log - U44M1I216.
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PS Upgrade was Adobe Photoshop 13.0.1.2.Â
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Oct 20, 2013
I'm having problems with CC (photoshop) when updated     I am using window 8 the upgrade to 8.1 came in and I updated everything is working well.   I then updated Photoshop CC, and now I get this error message  The Procedure Entry Point
?ProposeSearchBounds@StruturallmageEditing@@YA?AVBo@1@AEBV?$point2@Gil @boost@@AEBV21@M@Z cound not be located in the dynamic link Library C:ProgramFilesAdoveAdobe PhotoshopCC (64Bit)Photoshop.exe
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I get the above message when i try to open the 64 bit version. The 32 bit version seems to work.I have tried unistalling photoshop and reinstalling but keep getting the same results.Â
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Jul 8, 2013
I installed the upgrade version of Lightroom 5 (running 3.6) on a Dell laptop with 4GB RAM and Windows 7 Ultimate. The install never asked for the serial number. When I try to start it I get the folowing message: "The application was unable to start correctly (0xc000007b). Click OK to close the application."
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Jun 16, 2008
I'm running Photoshop Elements 5.0. Everything was working fine til this mornin. I've had the program for about a year now. When I tried to open it this morning I got this error message that popped up.
It says:
Unable to continue because of a hardware or system error. Sorry, but this error is unrecoverable.
I've tried repairing the program. That didn't work. Restarted my computer. That didn't work. Uninstalled the program and tried opening it again. That didn't work. I'm at a loss! I really need to get into my program b/c my work is there. I tried opening some of my files (they are located in my Pictures folder) and they pop up with the same message.
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Feb 21, 2012
nstall of CS2 on my Win7 64bit machine and in the process I find that CS2 is no longer supported, (no big surprise,) and CS2 may have issues with 64bit.Â
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I only really use Photoshop, so I'm thinking maybe I should look at why I should or shouldn't upgrade. (Amazon has the upgrade @ $153.xx USD or something like that at the moment.)
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I do original art, inputting drawings and manipulating them in Photoshop, as well as working with digi photos. Worth the upgrade?What's new that I should be aware of?Â
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Oct 21, 2013
I have CS3 and ultimately want to upgrade. In the short term, I need to deactivate the computers that previously had CS3 on them. I don't even have the computers anymore. I will then just reload my existing copy of CS3, get it re-established and move on from there. What is the simple way to do this?Â
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May 18, 2013
I have a Photoshop CS3 license that I have not used in a while. Now I'm finding out that I may have neglected it too long, what with this "cloud" bidness. Can I upgrade this license to CS6? If so, where and how? Or am I stuck with buying the full install?
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May 28, 2013
Upgrading to ACR 7.4 via help>upgrades in PS CS6 does not work. I get message the everything is up to date, but when I check the version of ACR, it still shows 7.3
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May 22, 2013
I have Photoshop CS5 and want to upgrade to CS6. However, I don't want the Creative Cloud version. (I don't want to have to pay a monthly or annual fee!) I want to pay the one-time "lifetime" license fee. Where do I go to do this? How much will it cost? Or is this no longer an option?
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Sep 12, 2012
Can I upgrade from CS to CS6...CS doesn't run on new Mac OS.
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Nov 6, 2012
Can you upgrade from CS4 to CS6 Extended ?
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Jun 14, 2012
I have upgraded from CS5 to CS6. Do I need to uninstall CS5? When I right-click on a file, the "Open With" options have only CS5.1 and not CS6.
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May 11, 2013
I use both Illustrator CS4 and Photoshop CS4 for my occasional, personal use. I am running OSX 10.5.8. (Yes, I know both are ancient). I have just purchased a new Mac running 10.9. I would like to put both my ai and ps CS4 on my new machine.
Note: I am willing to purchase new software and/or upgrades, however I am not willing to purchase cloud-based software at a monthly charge. Again, what are my options for installing ai and ps on my new machine?
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Jun 17, 2012
I have just purchased the latest Photoshop Cs6 but I wasn't aware that there was another program. Photoshop elements that also included 3D. I have tried to upgrade to the 3D package but the trial download for elements is the same as the Photoshop CS6 version I already have so I can't get it to work.
How to upgrade to get the 3D to work.
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Sep 6, 2013
I have adobe Photoshop cs5 and want to upgrade to cs6. I do not want to move to your cloud services, so how do I go about upgrading? I wouldn't think I should have to pay for CS6; usually upgrades have some sort of discount.
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Aug 6, 2009
to replace my old version of PS but Adobe doesn't offer an upgrade discount and I couldn't find any version requirements anywhere on their site, so I don't know if the CS4 upgrade will even work with my old 7.0,
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Jul 20, 2008
I currently have the photoshop elements 6/premiere elements 4 bundle and am thinking about upgrading to CS3. Issue is that I quite like integrated organiser/editor in PE6 and that Premiere elements is able to view and pull out photos from the PE6 organiser.
Am I right in thinking that if I upgrade to CS3, it will not be integrated into the organiser any longer?
Does that mean I would have to get lightroom as well? And presumably that still won't talk to Premiere elements?
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Jul 28, 2009
e I've considered upgrading Photoshop on my computer (I like what I have, and hadn't really felt the need or desire to upgrade), and since that time, a lot has changed. Because of my lack of desire to keep track of the latest changes, I find myself extremely confused now that I am actually looking to upgrade, which is the reason for posting this. The general idea is that I'm currently using Photoshop 7, and when last I peeked in on Photoshop, that was as straight-forward as it needed to be. 7.0 was Photoshop, that's it. Now what's confusing me is what would be the best version to upgrade to? The obvious questions to follow -- what do I need it for? Varied. I do some web design, I do some photo touchups, and I do other aspects, such as getting ready to start production on an ezine (this is the primary reason I'm considering an upgrade, as I don't feel Photoshop 7 provides everything that I need to do that), for which I'd like to design a simple spread. What gets me is what all these new variations of Photoshop actually are, and what route should I be looking to go so that it's still the Photoshop I know and love, but upgraded and with the various improvements and such? I realise that might sound vague, but essentially I don't want to have to learn a whole new product just to enjoy the features that I already enjoy and know how to utilize,
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Oct 24, 2008
I am trying to re-install an upgrade from Photoshop 5.0 to CS2 after hard disk failure. I called Adobe Customer Service who tried to help by having me rename the instmsia file in CS2 but it didn't work and they referred me here. Does anyone remember how to make the upgrade install? When I put in the cd for CS2 it says that you need Photoshop 5.5 in order to install CS2. I know there is some extra step you have to go through to go from 5.0 to CS2 because I went through it 3 years ago when I first installed CS2.
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Apr 29, 2009
I purchased a sealed legal version of Photoshop CS3. A few months later I purchased a sealed legal upgrade to CS4. Today I installed CS3 on the new computer, smooth installation and activation. Upon opening the application, I found I had somehow purchased CS3 Extended, which I don't even want. I then tried to install the upgrade to CS4 (not extended) and the serial number for CS3 was not recognized. I know there is some issue with the upgrading to a normal version from an extended one. How to procede? I searched the knowledge base but it only says that you can upgrade in this way if contact the Adobe Store (if purchasing from Adobe), I did not purchase these from Adobe.
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May 30, 2007
I've loaded up Photoshop 7.0 (upgrade from 5.0). I never used it and I am feeling lost.
I've played with making changes to pictures. I get that. I've played with the blending options and gradients. I think I've got the idea of layers down.
But, I don't know how to make just a circle image... or grab something from one image to use on another one. For instance, if I make a button and I save it. It ends up being saved as a square... so that there is white background behind the circular button. How can I just save the circle?
I wanted to cut the head of a flower out of one picture and put it on another picture.
How do I do that? I have found several tutorials on making buttons and doing some graphics... but I can't seem to find a tutorial that will show me how to cut out shapes and reuse them or save images that aren't square.
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May 29, 2003
I try to install the 7.0.1 upgrade to PS7.0, it can't find "photoshop" even if I point it to the correct directory. The net result is that I can't install it.
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Mar 1, 2008
upgrading from CS2 to CS3 by downloading a trial version first.
However, once installed and if I decide not to buy,
how do I go back to CS2?
Just uninstall the upgrade?
I use Windows XP SP2.
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Oct 5, 2008
Is it possible to add the CS4 upgrade to CS3 Extended? I am not really sure that I need what comes with the extended version.
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Oct 24, 2008
I need to upgrade from v. 5.0 to CS2 due to a recent hard drive failure. When I did this 3 years ago, there was an extra step I had to go through once the CS2 disk was in place to get it to install succesfully. I called Customer Service and they had me try to change the instmsia file, but none of the options they suggested worked.
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Jun 5, 2009
I am trying to upgrade to CS4 from CS3 Extended. The Adobe web page states to call Adobe support for this upgrade. I call them before I attempt the upgrade to ask what I should do. They tell me to intall it and call back. I get to the serial screen and call back, they tell me to fully install it in trial mode, then call back. I do this and call back, but notice it installed CS4 Extended, not CS4. They tell me they can't help me because I purchased only CS4. That is all I want is CS4, so I uninstall CS4 extended and try again. Again the install(from disk) installs CS4 Extended(At least that is what the title page says). Do I need to uninstall CS3 Extended before I install the CS4 Trial version?
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Aug 2, 2009
Can anyone offer any bright ideas how I can get my CS4 Upgrade to function? I recently purchsed the CS4 Upgrade (Shipped to me in a box) direct from the Adobe website at a cost of about £165GBP. It arrived promptly and safely - so far so good! My recent topic in this forum told how I couldn't get the CS4 installer to recognize its own serial number but thanks to a few comments from members here, (and to be fair Adobe) this issue was resoved as I hadn't selected the International English for the installer. However, once the upgrade was installed, I could only use it in trial mode and all attempts to convert to full version were met with the same response; namely that the CS3 serial number 'is invalid'. My main concern now is that the trial period has expired and despite several calls to Adobe support (by phone and through the web portal) there is still no solution to my problem: It appears that Adobe are taking me round in circles without a satisfactory solution. During the initial install of CS4, it appears that the installer failed to find the CS3 in its default location (C-Drive) when it is clearly there: I am using it and it functions perfectly well, but CS4 could not see it. Does anyone out there have any clue as to why this could be? Could it be a problem with Windows? I have asked Adobe this and so-far had no answer. My case has now been passed to Customer Care - I await their response but am becoming impatient as you can imagine! So far I have paid £165 for a product that I cannot use (Plus the cost of the phone calls!) I have even issued both sets of serial numbers to Adobe who tell me these are in order, however, the programme still does not recognize my CS3. I was almost going to uninstall both CS3 and CS4 and reinstall from scratch, but am a bit reluctant to try this in case my original CS3 will not reload or recognize the serial - In this instance I will be totally stuffed! For anyone who can help here are some details: Original CS3 and CS4 upgrade are both Photoshop and NOT the extendedMy OS is Windows XP Pro with SP3When I installed CS4 the platform was International EnglishAntivirus softwear and my firewall were turned off during the installMy Starsign is Sagittarius!
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Feb 6, 2004
if I can upgrade to CS from version 6.0.1?
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Aug 16, 2005
Just upgraded from ps7 to cs2. Perviously used nikon view to open raw files before importing to ps7. After installing cs2, I deleted nikon view. Now, when I attempt to transfer images from d70, no images transfer although camera indicates that pc is detected.
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Oct 27, 2008
If I buy CS3 production premium now, will I be eligible for a free upgrade to CS4? I want to buy the academic version from my school.
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