Photoshop :: Unable To Extract Files
Jul 31, 2013
I downloaded Creative Cloud, but when I click to download Photoshop trial under the Apps, I'm getting the message "Unable to extract files. Please Retry to download again or contact customer support (EX20)". Every time I click retry I just get the same failure message.
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Nov 25, 2013
Did the 9.95 deal this morning. Lightroom downloaded but CS6 won't. GIves me code... unable to extract the downloaded files.
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Jul 22, 2013
Today i went to download some fonts for photoshop. Ive done it before and it worked but all of a sudden when i download the .zip file, the icon for it is now the photoshop icon and when i double click on the file it attempts to open in photoshop but fails saying that the type of file cant be opened there.
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Mar 20, 2012
I have a Mac with the OSLion and I am tryign to download the adobe. Once I get to the Adobe assistant its says:
The following disk images couldn't be opened:
Master Collection error 4960
Then it says forver extracting. This happened becuase the download got interruted, my computer shut down too early. I did what other poeple said to do in the forums:
erased cookies
uninstalled the adobe assistant
created a different account in adobe
tried to download it with Firefox and then Crome
Don't know what else to do.
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Oct 21, 2008
I have a requirement to extract attributes from multiple AutoCAD files (500+) and export it to a text file or multiple text files. The purpose of the extraction is to find the total count for each of these attributes for BOQ and procurement purposes. The extracted data (in text or CSV format) will be loaded into another application. The tool to do the bulk extraction should be a command line tool to be called from the application that will load the data.
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Oct 15, 2013
After getting no support from your phone support line. I am writing here in hopes that this issue can be resolved. I cannot open files or create new files in Photoshop CC trial.
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Apr 17, 2013
I have just recently installed AutoCAD LT 2014 on Windows 7 (Running on an intel iMac through Bootcamp). Ever since then i am receiving notifications when performing a save.
AutoCAD is telling me it cannot perform the save and is creating a .tmp file in the same location on the server as the file should be.
this is causing major performance issues and happens almost every second time I attempt to perform a save. The issue is that we are getting multiple versions of the same file duplicating on the file server which is very quickly going to cause capacity issues considering most files are 2-4mb in size.
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Sep 24, 2013
I reinstalled Adobe Photoshop CS2 because I had problems with opening files with my previous Photoshop CS2.Now I have the same problem: I cannot open files or save them, neither when I try to open it with Photoshop, nor when I open the picture and choose "open with...". Photoshop starts, but nothing happens! What can I do?
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Aug 22, 2012
I am a student, My school uses CS5 - I have CS6 - I am unable to open my homework at school (cs6 wont open on cs5) But I can still open school work at home (cs5 can be opened in cs6)
if there is a way to save my cs6 psd files as an earlier version so I don't have to keep redoing my work
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Oct 27, 2013
Why am I now unable to open NEF files in Ps CS6? Two weeks ago it was all working fine, I can still open my old ones but the photos I took today can't be opened.
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Dec 20, 2012
The option to save a file as .jpg or .bmp no longer shows in my pull down menu following a reinstall after a crash.
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Sep 30, 2013
When I attampt to open a file in Bridge or from FileOpen in Photoshop CC I get the following message. Windows cannot find C:program files (86) Adobe Adobe Photoshop CS3Photoshop.exe.
I uninstalled CS3 and my CS5 update a couple of months ago. This problem started with being unable to open jpegs and Tiffs from Bridge to Photoshop, it would however, let me open them
in Camera Raw and then into Photoshop. However even this has stopped
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Sep 20, 2013
using photo cs 3 ,unable to convert raw files to dng?
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Oct 18, 2012
Unable to open AVI files in Photoshop CS6 I am running PS6 and want to open and edit AVI files. When I try to do that I get an error message saying "the video file cannot be opened" .
This seems to apply to ALL avis - yet I can open and edit MP4, MMV etc. I installed Gspot to track whether it was a codec issue and when I try to open ANY file I get this error message : "Warning: DirectShow crashed while GSpot was attempting to obtain information about a codec. This is usually due to damaged, misconfigured, conflicting, or poorly written codec drivers. It is possible, perhaps even likely, that other media players will crash when they attempt to play this file as well, as most of them will also use DirectShow.
GSpot was able to intercept the crash, and has attempted to identify the codec or filter involved; uninstalling or reinstalling this codec or filter may solve the problem. The codec was tentatively identified as: C:Windowssystem32imaadp32.acm Unknown video codec #11". I see a site to download the "imaadp32.acm" codec but what about the "Unknown video codec #11". What the heck is that and what do I do about it.
ps I should add that the avi files DO open and play in Bridge. I have the latest Quicktime. Everything is up to date and PS and the computer is otherwise working perfectly !
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Sep 13, 2013
I'm running Photoshop CS5 64-bit and I can't open GIF files. I don't know why or where to start searching for an answer.
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Sep 20, 2013
I just downloaded creative suite 5.5 on my new computer and never had any problems previously. However when i downloaded it to the new computer I am unable to open files.
When I open Photoshop, it opens like it would normally, but when I go to file > open , file > new nothing happens. There is no pop up for a new file and if I click on existing the file doesn't come up.
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Jun 10, 2012
Can not open any RAW-files in PS CS6. Have tried "everything". Just formatted the hard disk, installed osx Lion again. Then installed CS6 and adobe RAW 7.1. Still can not open any kind of raw files.
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Nov 19, 2008
When I try to open a .bmp file using the PS7 file open method with the file dialog window set for all formats, no .bmp files appear in the list of files.
If in Windows Explorer a .bmp file is selected then the right click option of open with PS7 is used PS7 gives an error message.
I've read other posts about saving .bmp files in 8 bit mode but can find nothing in the forum or manual about opening a .bmp file.
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Jun 1, 2008
I have Adobe CS3. I've had it for two months, and just yesterday, it started freezing should I attempt to open files with the program. Should I right-click on an appropriate file and open it that way, it opens fine. I have attempted reinstalling photoshop,
The same day, I ran an anti-root kit program and removed several things. CS3 continued to work fine for a while afterwards, but then closed itself on me,
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Nov 29, 2013
I am trying to edit photos in the raw CR2 format I took with my Canon T1i. I cannot get the new Photoshop CC to open them. I think I need a plug in to do this but cannot find out where to download the plug in. Please send a link to the plug in 5.4 for windows and how to download it so i can finish editing the photos I have.
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May 22, 2012
I cannot place Photoshop pdf files into InDesign CS5 after updating to LION. I get the error message "Failed to open PDF file." I've tried to save as in Acrobrat and then place, get the same message. I've opened the file in Photoshop to re save and get an error message. I can't change our workflow for just me because I'm the only one having this issue.
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Jun 20, 2013
Since installing Photoshop CC, I cannot associate jpg's or psd's with Photoshop CC. I have used the "open with..." dialog box (something I have done a million times, so I know what I'm doing), but after choosing Photoshop, it does not appear in the list of recommended or other programs and will not open the jpg or psd file in Photoshop.
FYI, I installed Photoshop CC while Photoshop CS6 was still on my computer. I then deinstalled Photoshop CS6 and that is when I noticed the problem.
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Apr 13, 2012
I am unable to drag and drop the files (even .psd) into CS6 beta from my folder.. My OS is windows 7 U 64 bit.
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Apr 9, 2012
I'm using Photoshop CS5 for Mac, and when I try to save files as TGA or GIF, the Layers option is not available and the result is a flattened, single layer.
• Files I am working with are 8bit RGB.
• Photoshop is set to 32bit, not 64bit.
• There are no extra channels other than RGB.
• Switching files to indexed color doesn't work because it asks to merge all layers.
• I can open Gif files containing layers, but I can't then Save or Save As with layers.
Below is the save dialog box as it appears when i try to save a Gif or TGA.
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Oct 18, 2013
I cannot seem to open any picture files in Photoshop CC. It doesn't seem to matter what file type it is..jpg .gif .png no file will open. They open just fine in Illustrator but Photoshop can't seem to find them.
I've tried modifying what program "opens" the file but Photoshop isn't listed. Window Media Player is listed, as is Illustrator but I have to search for Photoshop and when I click on it, it doesn't do anything.
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Aug 26, 2012
When I save my pics after I've adjusted them on Photoshop, I'm unable to get prints made from any photoshop. I've saved them as a jpeg, but that hasn't worked.
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Sep 23, 2013
My Photoshop suddenly is not responding to any actions, such as opening ,creating or saving documents. Program is not freezed or anything, it just doesn't respond to actions. I worked with Photoshop last night, everything worked fine, set'd PC to sleep mode instead of shut down. Now when I woke up the PC, and tried to continue working, Photoshop just doesn't respond at all.
I had very little hard drive space available, but I cleaned it up to like 20Gb (I have worked with Photoshop, when there's only like 2Gb free space on scratch disk tho), closed other programs but still the same.
Restarting computer doesn't work anything, program opens, but it won't open or create anything. This is frustrating,
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Sep 22, 2013
I can not open CR2 file in CS4 or Bridge. The CR2 images show in the preview window when I click the "open" button under "file". When I select the image to open I get "Unable to complete your request because it is not the right kind of document." I have uninstalled and re-installed the software, installed all the updates and get the same results.
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Jun 24, 2012
Suddenly my Photoshop CS4 has stopped working. I can open the program, but are not able to either open files (jpg, psd, tif ++) or create new files. No error message, it just doesn't happen anything. The program doesn't stop working either, I can still browse all menus or try to open the file again, but nothing happens, it's just like the functions doesn't work. Sometimes I''m able to open a file, by browsing my computer and choose "open in photoshop cs4". Then the file opens in Photoshop, but I'm not able to do anything. No menus or actions are working. I'm running 64bit Windows 7 on a Lenovo T420s laptop.
I'm running photoshop version 11.0.2
I have tried to reset the preferences, tried to reinstall Photoshop, tried other versions (CS5) and even tried to reinstall my computer. The program is still not working.
System info:
Adobe Photoshop Version: 11.0.2 (11.0.2x20100514 [20100514.r.591 2010/05/14:02:00:00 cutoff; r branch]) X64
[Code]....
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Nov 14, 2006
I recently had to reformat my hard-drive, and now I am having a problem getting files to open by dragging a file (.jpg, .png etc.) onto the Photoshop Icon on my dock. Normally this would open the document in Photoshop - instead, nothing happens. I assume I need to turn a preference or something on...
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Aug 3, 2007
need to recover these images!
I use Photoshop CS and am on Mac OS X 10.4.10
I have 700 odd wedding images in 5 folders, went to rename them as usual - but for some reason didnt check the "extension" option so now all of my jpegs are renamed but without a file tag - which means photoshop browser doesn't see them and none of my programs will open them! They are of course still in the folder - but not visible.
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