Photoshop :: Trial Software Won't Run
Jul 12, 2008
have downloaded both Contributre and Photoshop as trials and both downloads went smoothly, as well as installation. However, on both programs, at the screen that displays the option to enter a werial number or select the trial, when the trial is selected, I receive an error message that says "a problem was encountered when trying to load the trial period..." and only gives me the option of purchasing a serial number. Seems to me that kind of defeats the purpose of downloading the "trial" software.
I am running Windows Vista w/SP1 and McAfee v. 12.1
Does anyone know why this error occurs on both software programs (Photoshop and Contribute) and how to solve the problem so I can evaluate the software?
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Mar 31, 2009
i don't know if this is the right place to post this but im having a problem installing the trial of photoshop cs4 extended. i have vista so when i click setup i right click and chose run as administrator. the window flashes then nothing happens but when i get to task manager it is running as a process.
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Apr 22, 2009
I have tried three different browsers and folled the installation settings for the browsers. My system/computer meets all the requirements. when i click download nothing happens! this is ridiculous that adobe offers no solution to this in the troubleshooting and no telephone support for potential buyers.
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May 20, 2007
I installed Photoshop CS3 Trial and whenever I run it and choose to begin my trial period I get the following error message:
"Problem with Trial - problem loading trial period for Adobe Photoshop CS3".
I tried uninstalling and reinstalling, and even ran the Adobe CS3Clean Script but nothing seems to help.
I should note I never installed any earlier version of Photoshop on my system (I use a fresh copy of Windows XP with only a few programs installed).
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Feb 16, 2013
I just got photoshop recently on my new computer, on which I have never installed photoshop before. When I decided to use it for the first time, I started with the text tool, but found when I dragged the box area I wanted, I could not type inside it.
So I went troubleshooting, and no matter what I did the text stubbornly would not show itself. I have deleted and reinstalled fonts. Redownloaded photoshop. Reset preferences.
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Mar 6, 2006
I have tried every way possible. The short cut, photos, and psd. files and nothing. So I thought, maybe I should uninstall it and reinstall it. Nope! And I even ran Ccleaner, disk clean up and a rgistry cleaner/fixer uper and restarted before reinstalling. It will start to load and then it just drops off with no error message. Not sure what else to try. I have 91% empty space on a 250MB hard drive and more than enough memory so I dont think this is an issue. I havnt made any changes or installed anything that may have caused an issue.
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Aug 17, 2009
have just purchased photoshop cs4 and can not get it to install,the autoplay pops up with :file access denied which tells me that there is something on my pc blocking it ,I have antivirus ,firewall ,antispam all turned of but still no go,so then went to root directory and clicked on :setup exe' and the install initializes and starts checking system profile and it gets to 90% then stops then nothing,
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Jan 15, 2009
I have CS4 and everything has been working great! I love it! The only problem is that for some reason now I can't COPY images out of my layers. I can paste anything but now when I select images from my layers, there is no option like COPY available in the EDIT tab. Some others seem to be missing to, such as FADE. My PC is definetly capable of running the program as it was for already a week perfectly.
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Oct 6, 2008
i had to reinstall my OS. yet agian and now my CS3 upgrade wont install , it dosent give an error message it just says on the crappy little window that there were errors installing and errors in the shared components.
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Jun 29, 2009
I have installed photoshop cs4 and when i start it, the terms of service comes up. I accept and it then goes and photoshop wont start up. I have had it installed on my pc before, I did a clean install but when i installed photoshop it just wouldn't get past the tos.
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Nov 27, 2007
Used magic want to outline and then ERASE BACKGROUND tool.
the grey and white squares showed as usual
But when placing the image in a new layer the white background is still showing
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Jun 5, 2007
The first of probably many CS3 issue:
Extras: can't get them off. (lines -- guides)
I turn off, quit Ps, but they return on relaunch.
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Jul 17, 2004
i have a interface i want to use on my website, it has 4 rollovers on it, i created the rollovers/interface with ps 7/image ready, when i try to upload it to my website it only shows my slices and no images, i have tried it by typing the html code image ready made into the webpage but still same effect, slices with no images or rollovers.
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Feb 17, 2004
upon the last step of moving the grid around, I got it to have a 3D look but the lines where horribly jagged. Very jagged. Yet the top photo shows a very nice anti-aliased grid.
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Sep 9, 2003
They work when I use them as a pencil but wont work when I use the spereatley.
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Sep 2, 2006
I'm trying to make an action where you could open a lot of photos and they would all be up in full screen mode at 100%.
But when I click record nothing happens. I select full screen mode, 100% -- wont record to the action.
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Mar 11, 2006
I create new file, add 1st layer, pick colors on color pallette, and try to do difference clouds or halftone pattern and i get an error message saying that nothing is selected. I click on the layer in the layers pallette to be sure that the layer is selected, and it still won't work. Is there something special i need to do? i know in older versions, you could just use the filter...
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Aug 26, 2008
when i tried to opened the PNG or GIF files that i save earlier, photoshop CS3 just wont open it. It keeps giving me a messages saying "Could not complete your request because the file-format module cannot parse the file". I even reinstall the photoshop, but still receiving the same problem.
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Jun 27, 2006
i cant change the hue and saturation for the last step, its just disabled.
Im using CS2 by the way.
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Feb 28, 2008
I'm running photoshop cs3 and recently every time I try and open a file nothing happens, well what happens is I see the open file box pop up and disappear and then I can not do anything in PS, every time I click something I hear a noise and thats it, I have to restart Photoshop.
The only way to open a file is if I drag and drop a file in PS.
I'm running windows XP service pack 2 if that helps at all, and yes I have reinstalled and the problem still persists.
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Apr 11, 2006
when i double click on my photoshop elements 2.0 logo notting happens,
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Feb 7, 2007
Whenever i open up photoshop or illustrator itll work fine sometimes and sometimes it wont work at all. Illustrator sometimes gives me the msg "Could not request ..." and when I click on New image it doesnt display all the options. Itll leave out the OK and CANCEL buttons and several other options sometimes. And sometimes Ill be able to create a file but i cant save... And sometimes when all this is happening I cant open any new windows on my computer and cant do any tasks at all on my pc..
other times when i think it works perfectly some of the options for different tools wont work at all...
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Feb 26, 2006
when i put all of the pictures into one box and gave one a mask like i normally do, i dragged a line and nothing happens at all! I'm not sure what's happened? It was working fine the other day and i havn't changed anything.
I've tried closing it several times and giving it a break but it still wont let me blend.
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Apr 18, 2006
im having problems when im trying to lasso something using the CTRL+cursor. It wont go left, so whenever i try to lasso something i have to go from left to right only, and if i move to to far it wont let me go back....
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Jun 29, 2005
Files copied to CD which have been saved as jpg in Photoshop 7 aren't recognised on my DVD, but if I resave them in Paintshop pro they are recognised. It gets a bit tedious when having to resave 100 or so files. Does anyone know why this happens, or has a quick solution how to resave them.
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May 4, 2006
Someone sent me a logo a .gif. It wont drag into another image. I made it a PSD, same thing. so I was able to select it and copy it over, but I've never see something that would not drag into another document.
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Oct 20, 2004
I just installed windows XP and then installed adobe CS and now now of the keyboard shortcuts work.
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Jul 7, 2008
I used to able to double click on an image in bridge and it would come up in ps. It doesnt do anything now. I have cs3 and bridge and i havent changed anything...
i noticed it said that Com surrogate 6.0 was default...
i think thats some vista lingo crap.
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Feb 2, 2009
For some reason colours won't work on my photoshop, they all come out gray-ish. I can't figure out why this is,
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Feb 20, 2004
Even starting with a clean slate 400x400 white background, my gradient tool wont fill! The fill bucket works fine, not the gradient. I've selected 5 or so different shades, everything, no luck. I'm in Normal blend mode, 100% opacity etc. I dont see why I cant apply a gradient! Dont know if this will help but when mousing over with the gradient tool, the cursor turns into a small "+" for some reason.....
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Apr 17, 2005
i am creating an avatar and i have an pic animated in imageready but it wont save
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Mar 15, 2008
My D drive wont read mt Cs2 disc. It says there is no disc in the drive, but ive tried it on other comps and it works. I tried burning the disc and that didnt work and i have no ext hard drive.
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