Photoshop :: Image Won't Crop

Apr 15, 2011

I'm trying to crop an image & CS4 all of a sudden isn't cropping the image. It completely disappears when I go through the process. Here's the process I have been using & always works until now.

1. Open the image
2. Select the crop tool
3. click & drag to cover the area I want to keep, while the area I want to crop is shaded black
4. hit "Enter"
5. the image is cropped.

Ok, now what's happening is when I hit Enter (step 5) the image completely disappears off the screen.

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I am a labtech at a community college and look after 48 mac pros in which the students use the entire creative suite. (I only mention this becuase any answers need to consider variations in system settings or photoshop settings. college students get into everything!)
 
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